2nd Line Support - Technical Alignment and Onboarding
- Hiring Organisation
- Constant Recruitment
- Location
- Tonbridge, Kent, South East, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £35,000
2ndLineMSPEngineerTechnicalAlignment&Onboarding PaddockWood-Hybridminimum2daysoffice-based £35,000DOE MondayFriday8:305:30(paidovertimeifflexibilityisrequired) Are you a 2nd Line MSP Engineer who enjoys owning issues end-to-end, not just passing tickets on? Do you like working directly with customers and improving environments, rather than firefighting the same problems repeatedly … investing heavily in customer onboarding, technical standards, and service quality. This is not a traditional service desk role. It is a hybrid 2nd Line engineering position where you will support customer onboarding and ongoing technical alignment, working closely with Technical Account Managers, Service Desk, Centralised ...