1 of 1 Risk Management Jobs in Tower Hamlets

and deliver sustainable technology based solutions that make a real impact. To be successful as a Complaints Journey Manager, you should have experience with: Demonstrated experience in customer journey management or product ownership Deep understanding of customer experience principles and journey transformation through technology Proven ability to lead strategic change using data, insight, and stakeholder engagement Experience working in … Experience in processes to manage customer complaints and knowledge of complaint-related regulations You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in either London, Glasgow … through Barclays execution teams, make key decisions in the product lifecycle and own associated outcomes for customers, colleagues and the bank, achieved through appropriate service level agreements, regulatory compliance, risk management and controls. Accountabilities Development of customer level strategies & solutions that are tailored to customers' needs. Subject Matter Expert in the applicable Product/Proposition team and be More ❯