2 of 2 Remote/Hybrid Customer Experience Jobs in Tunbridge Wells

transformation of CRM journeys for this financial services giant. Youll join an existing team who are growing to support the creation of new customer journeys and CRM workflows being built upon Salesforce Marketing Cloud. With this role leaning into the technical side of the platform, handling the build … creation of said journeys, implementing dynamic content within complex customer communications across both promotional and operational communication journeys. Because this sits within financial services, theres a heavier emphasis on regulations within the dynamic content being served. Think things like policy pricing, exclusions, underwriting terms which need to be applied ...

Join Us as a Customer Success Leader Driving Impact at Scale Are you passionate about helping customers get real value from the solutions they use? Do you thrive on building strong relationships, guiding senior stakeholders, and creating customer experiences that truly make a difference? If so, this role … puts you at the heart of long-term customer growth and success. We're looking for someone who can take ownership of a portfolio of high-value accounts, act as a trusted strategic advisor, and ensure customers are fully empowered, engaged, and set up for continued success. What ...