IT Service Engineer
Richmond, St. Margarets and North Twickenham, Greater London, United Kingdom
Hybrid/Remote Options
Hybrid/Remote Options
eTalent
of working from home while staying connected with a supportive, collaborative team. You’ll also have the opportunity to visit customer sites, adding variety to your routine. Grow Your Skills: Our client offers sponsored training and development programs, along with a technical exams incentive scheme, so you’ll be continually enhancing your knowledge and career. Comprehensive Health & Wellness Package … future. What You’ll Do Be the first point of contact for technical queries via phone, email, and the ITSM tool. Manage and progress tickets, ensuring clear and consistent communication with clients. Create and maintain process documentation Work closely with 2nd and 3rd Line teams to deliver timely solutions. Receive and set up new hardware to customer specifications. Visit customer … Service Providers (MSP) or B2B environments. Experience with Office 365, Azure/Entra, Windows 11, macOS, and iOS. A proactive problem solver who is self-motivated and adaptable. Excellent communication skills with a passion for delivering first-class service. Strong organisational skills and effective time management to handle multiple priorities and deadlines. Travel Requirements: Due to the locations More ❯
Employment Type: Permanent
Salary: £27000 - £29000/annum
Posted: