6 of 6 Remote Customer Experience Jobs in Tyne and Wear

Customer Success Manager Key Highlights: Job Title: Customer Success Manager Location: Gateshead , 3 days per week in the office, hybrid working Reporting to: Head of Customer Success About Us ️ SaleCycle powers campaigns for some of the world's most recognisable brands. We help 500+ enterprise-level clients worldwide to optimise their online conversions through traffic retention and … Build and maintain strong, long-lasting client relationships by serving as their primary point of contact. Understand client goals, challenges, and business needs to provide tailored solutions and ensure customer satisfaction. Regularly engage with clients to gather feedback, assess satisfaction, and identify opportunities for improvement. Communication Skills: Serve as the liaison between clients and internal teams, ensuring clear, transparent … clients through setup, configuration, testing and launch. Ensure clients are set up for success by establishing clear expectations and timelines during the onboarding phase. Required Qualifications: 2+ years of experience in Account Management, Client Success, or a similar customer-facing role. Proven track record of managing client relationships and driving account growth and retention. Strong communication, negotiation, and More ❯

services are used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives. We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported to help your career grow. As … for, we're connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress. We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help … Payroll functionality, serving 1.9m users and responsible for processing payroll of £50bn pa accurately and on time. Replacement of this service with a new solution which delivers an improved customer experience in line with modern technology expectations is a high profile DHSC programme within the GMPP. Upon HMT approval of the final business case, a team will be More ❯

services are used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives. We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported to help your career grow. As … for, we're connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress. We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help … Payroll functionality, serving 1.9m users and responsible for processing payroll of £50bn pa accurately and on time. Replacement of this service with a new solution which delivers an improved customer experience in line with modern technology expectations is a high profile DHSC programme within the GMPP. Upon HMT approval of the final business case, a team will be More ❯

services are used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives. We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported to help your career grow. As … for, we're connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress. We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help … Payroll functionality, serving 1.9m users and responsible for processing payroll of £50bn pa accurately and on time. Replacement of this service with a new solution which delivers an improved customer experience in line with modern technology expectations is a high profile DHSC programme within the GMPP. Upon HMT approval of the final business case, a team will be More ❯

services are used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives. We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported to help your career grow. As … for, we're connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress. We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help … Payroll functionality, serving 1.9m users and responsible for processing payroll of £50bn pa accurately and on time. Replacement of this service with a new solution which delivers an improved customer experience in line with modern technology expectations is a high profile DHSC programme within the GMPP. Upon HMT approval of the final business case, a team will be More ❯

in the North East and are unable to offer visa sponsorship for this role. About ZeroLight ZeroLight is a leading visualisation platform dedicated to helping brands build stunning digital customer experiences that captivate and convert. Whether it's creating world-beating product configurators, producing photoreal CGI content, or accessing enterprise-standard cloud-streaming, ZeroLight makes the process simpler, faster … data-heavy web applications. This role requires a strong focus on modern front-end development, exceptional problem-solving skills, and a commitment to quality and performance. Core Technical Skills & Experience Front-End Development Strong proficiency in modern React development (v18+) and TypeScript. Solid foundation in core web fundamentals, including vanilla JavaScript (ES6+), semantic HTML5, and modern CSS. Comfortable using … standard React Hooks to manage component logic. Experience building and maintaining modular, reusable UI components. Experience working with data-heavy applications and managing complex state (e.g. Redux). Experience integrating front-end applications with external and internal REST APIs. Tools & Methodology Proficiency with the Node.js runtime and NPM ecosystem for dependency management. Experience with front-end More ❯