2 of 2 Remote/Hybrid IT Support Jobs in Tyne and Wear

## IT Service Desk and Support ManagerApplylocations: Cobalt Business Park, Newcastle Upon Tynetime type: Full timeposted on: Posted 5 Days Agotime left to apply: End Date: August 16, 2026 (9 days left to apply)job requisition id: JR887**Job Posting Title**IT Service Desk and Support … ensuring the service is responsive, customer-focused and continually evolving to meet the needs of the organisation. As an experienced and people-focused IT Service Desk & Support Manager, you will lead the delivery of a high-performing IT support function that enables colleagues to work effectively ...

Service Desk Engineer (1 st Line), to join their already well established Service Desk team. The Role Act as the first line of support for IT issues via phone, email, and ticketing systems. Remotely troubleshoot hardware, software, and network problems, escalating when required Utilising strong knowledge of Microsoft … Remote hardware maintenance and support Configure and support desktops, laptops, and mobile devices Keep tickets updated and resolved in line with SLAs The Person Proven experience in an IT support or service desk role, specifically within an IT Managed Services environment Strong knowledge of Windows ...