IT Support Jobs in Tyne and Wear

IT Support
North East > Tyne and Wear

The median IT Support salary in Tyne and Wear is £26,250 per year, according to job vacancies posted during the 6 months leading to 10 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
10 May 2025
Same period 2024 Same period 2023
Rank 44 43 81
Rank change year-on-year -1 +38 -35
Permanent jobs requiring an IT Support 12 55 14
As % of all permanent jobs advertised in Tyne and Wear 2.60% 4.11% 1.53%
As % of the Job Titles category 2.70% 4.26% 1.87%
Number of salaries quoted 12 50 9
10th Percentile - £21,000 £24,900
25th Percentile £21,250 £25,625 £26,500
Median annual salary (50th Percentile) £26,250 £32,500 £32,500
Median % change year-on-year -19.23% - +44.44%
75th Percentile £37,500 £33,750 £33,750
90th Percentile - £36,578 £40,500
North East median annual salary £27,500 £32,500 £34,500
% change year-on-year -15.38% -5.80% +64.29%

All Permanent IT Job Vacancies
Tyne and Wear

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Tyne and Wear. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Tyne and Wear with a recognized job title 444 1,290 748
% of permanent jobs with a recognized job title 96.10% 96.41% 81.48%
Number of salaries quoted 310 1,078 455
10th Percentile £25,087 £29,675 £31,250
25th Percentile £31,699 £36,250 £38,634
Median annual salary (50th Percentile) £48,000 £47,500 £52,500
Median % change year-on-year +1.05% -9.52% +16.67%
75th Percentile £67,500 £65,000 £63,375
90th Percentile £82,500 £75,772 £75,000
North East median annual salary £45,000 £47,500 £47,672
% change year-on-year -5.26% -0.36% +19.18%

IT Support
Job Vacancy Trend in Tyne and Wear

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in Tyne and Wear.

Job vacancy trend for IT Support in Tyne and Wear

IT Support
Salary Trend in Tyne and Wear

3-month moving average salary quoted in jobs citing IT Support in Tyne and Wear.

Salary trend for IT Support in Tyne and Wear

IT Support
Salary Histogram in Tyne and Wear

Salary distribution for jobs citing IT Support in Tyne and Wear over the 6 months to 10 May 2025.

Salary histogram for IT Support in Tyne and Wear

IT Support
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Tyne and Wear region over the 6 months to 10 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Prudhoe - 6 £22,500 -
Sunderland +23 4 £35,000 +29.63% 2
Newcastle upon Tyne +2 2 £45,000 +38.46% 3
IT Support
North East

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Tyne and Wear

For the 6 months to 10 May 2025, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Tyne and Wear region featuring IT Support in the job title.

1 7 (58.33%) SLA
1 7 (58.33%) Root Cause Analysis
2 6 (50.00%) Confluence
2 6 (50.00%) Incident Management
2 6 (50.00%) JIRA
2 6 (50.00%) Agile
2 6 (50.00%) ITSM
2 6 (50.00%) Law
2 6 (50.00%) SQL
2 6 (50.00%) Social Skills
3 5 (41.67%) Microsoft
4 4 (33.33%) Manufacturing
4 4 (33.33%) Microsoft 365
4 4 (33.33%) Problem-Solving
5 3 (25.00%) Collaborative Working
6 2 (16.67%) Degree
6 2 (16.67%) Customer Service
6 2 (16.67%) Windows
7 1 (8.33%) MCSE
7 1 (8.33%) ISO 9001
7 1 (8.33%) MCSD
7 1 (8.33%) CCNP
7 1 (8.33%) CCNA
7 1 (8.33%) CCDA
7 1 (8.33%) Cisco Certification
7 1 (8.33%) Microsoft Certification
7 1 (8.33%) Information Security
7 1 (8.33%) Firewall
7 1 (8.33%) User Experience
7 1 (8.33%) ISO/IEC 27001

IT Support Skill Set
Co-occurring Skills and Capabilities in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (50.00%) Confluence
Cloud Services
1 4 (33.33%) Microsoft 365
Communications & Networking
1 1 (8.33%) Firewall
Development Applications
1 6 (50.00%) JIRA
General
1 6 (50.00%) Law
1 6 (50.00%) Social Skills
2 4 (33.33%) Manufacturing
Operating Systems
1 2 (16.67%) Windows
Processes & Methodologies
1 7 (58.33%) Root Cause Analysis
2 6 (50.00%) Agile
2 6 (50.00%) Incident Management
2 6 (50.00%) ITSM
3 4 (33.33%) Problem-Solving
4 3 (25.00%) Collaborative Working
5 2 (16.67%) Customer Service
6 1 (8.33%) Information Security
6 1 (8.33%) User Experience
6 1 (8.33%) Vulnerability Assessment
Programming Languages
1 6 (50.00%) SQL
Qualifications
1 2 (16.67%) Degree
2 1 (8.33%) CCDA
2 1 (8.33%) CCNA
2 1 (8.33%) CCNP
2 1 (8.33%) Cisco Certification
2 1 (8.33%) MCSD
2 1 (8.33%) MCSE
2 1 (8.33%) Microsoft Certification
Quality Assurance & Compliance
1 7 (58.33%) SLA
2 1 (8.33%) ISO 9001
2 1 (8.33%) ISO/IEC 27001
Vendors
1 5 (41.67%) Microsoft
2 1 (8.33%) Cisco