Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Harvey Nash
and technical requirements. Drive business improvement processes to support secure data movement. Support delivery of Microsoft 365 solutions, particularly Purview, email encryption and slack. Build strong relationships and manage stakeholderengagement across multiple teams. Skills & Experience Proven experience in Business Analysis within data security contexts Hands-on experience with Microsoft Purview for data protection Strong skills in requirements … elicitation and business process improvement Demonstrated success in stakeholderengagement and relationship management Delivery experience with Microsoft 365, including Purview, Email encryption and slack. If you are a experienced Business Analyst looking to take on a new and exciting role, we would love to hear from you More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Harvey Nash
with stakeholders to elicit and define technical and business requirements Apply business improvement methodologies to optimize processes Deliver solutions with a strong focus on data and analytics Ensure effective stakeholderengagement throughout the project lifecycle Required Skills and Experience: Technical Expertise: Extensive knowledge and experience with the Microsoft 365 product suite and integrating other applications. ITSM tool experience … preferred Professional Experience: Familiarity with GDS (Government Digital Service) frameworks Proven ability to elicit and define requirements Experience in business improvement processes Strong stakeholderengagement skills Demonstrated delivery experience in data and analytics projects This role is Inside IR35, based in Newcastle Upon-Tyne. If this role sounds similar to you experience, please apply now More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
DWP Digital
processes. Drive continuous improvement and support the implementation of automation and efficiency-enhancing technologies. This role aligns with the ITIL Service Management framework and requires strong coordination, assurance, and stakeholderengagement skills. What skills, knowledge and experience will you need? How will this be assessed? Our application process requires your employment history and a personal statement. This is … Information Technology Infrastructure Library (ITIL certification: Foundation Level) or equivalent demonstrable experience appropriate to the role of Service Transition Manager. Experience and a proven track record in managing projects. StakeholderEngagement & Communication - Strong interpersonal skills to work effectively with Service Design Managers, operational leads, and IT Operations teams. Quality Assurance & Documentation - Attention to detail in ensuring quality assurance More ❯
Sunderland, Tyne and Wear, Tyne & Wear, United Kingdom Hybrid / WFH Options
Randstad Technologies Recruitment
product roadmap for Microsoft 365, Copilot, and Atlassian, ensuring alignment with business goals. Drive Adoption: Act as a product champion, promoting new features and best practices to boost user engagement and efficiency. Manage the Backlog: Prioritise user stories, features, and tasks, working with cross-functional teams to ensure timely delivery. Collaborate for Success: Partner with vendors and internal teams … to ensure seamless product development, deployment, and support. Be the User's Voice: Gather user feedback and conduct research to continuously improve the user experience and inform product enhancements. StakeholderEngagement: Build strong relationships with key stakeholders to gather requirements, provide progress updates, and manage expectations. Ensure Governance: Monitor product performance, manage risks, and ensure all solutions adhere … in a similar role. Strong, hands-on knowledge of the Microsoft 365 suite, including emerging technologies like Copilot. A background in IT service management (ITSM), project delivery, and effective stakeholder engagement. Excellent problem-solving skills and the ability to manage complex technical issues and vendor relationships. A confident communication style, with the ability to translate technical concepts for non More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Atom Bank
our HR maturity deepens. What you’ll be doing: Strategic Partnership: Partner closely with Executives and Heads of Departments, including Technology leaders, to drive productivity through talent management, employee engagement, and key HR initiatives. You'll translate business requirements into effective HR practices, acting almost as an integrated part of their teams. Expert ER Management: Provide expert advice and … and develop proactive strategies to minimise ER challenges. Drive Organisational Change: Lead and support significant organisational change initiatives, ensuring smooth transitions and minimal disruption through effective communication plans and stakeholderengagement strategies. Performance & Talent Champion: Embed a robust performance management culture, from objective setting to continuous feedback. You'll collaborate with senior stakeholders to identify talent needs, facilitate … will utilise people data and analytics to generate meaningful Management Information (MI), interpreting trends and identifying opportunities to influence strategic decision-making as data quality and scope improve. Employee Engagement & Experience: Be a key influencer on employee engagement, analyse feedback and translate insights into actionable initiatives, and contribute to the Atom’s overall employee experience. What do we More ❯
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Nigel Frank International
performance, user satisfaction, and service efficiency. This is a hands-on role requiring both technical and service delivery expertise, combined with the ability to manage cross-functional collaboration and stakeholder engagement. Responsibilities Manage the full life-cycle of D365 service delivery (incidents, service requests, problems, changes) Ensure consistent and measurable service performance across CE and F&O platforms Lead … robust enterprise systems. Ideally, you have: Strong experience with D365 F&O or CE, ideally in a service delivery capacity Solid understanding of IT service management, project sprints, and stakeholderengagement Excellent analytical, organisational, and communication skills A calm, pragmatic approach to problem-solving and decision-making The ability to manage multiple priorities while leading with a positive More ❯
Newcastle Upon Tyne, England, United Kingdom Hybrid / WFH Options
Fenwick
Incident, Problem, Service Request). Excellent communication, analytical, and problem-solving skills. Ability to work independently and collaboratively, including out-of-hours support. High commitment to continuous improvement and stakeholder engagement. About Fenwick Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to More ❯
workforce planning, and project transitions . Strong financial acumen , with experience managing workforce budgets . Expertise in digital resource management tools and data analytics for workforce planning. Experience in stakeholderengagement and influencing at a senior level . Ability to navigate complex stakeholder environments and drive consensus on workforce strategies. Strong ability to prioritise, problem-solve, and More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
HMRC
Building a security capability to drive and deliver Enterprise-wide security technology change, engaging at a strategic and tactical level. Leading and managing relationships with senior partners, effective team engagement and strong leadership along with stakeholderengagement through programmes and change. Proven professional experience of how technical security is applied in real life, large scale complex environments. More ❯
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom Hybrid / WFH Options
Akkodis
incidents, service requests, developments, and problem resolution Collaborate across teams to ensure quality, efficiency, and high service standards Lead service transition from implementation to BAU Report on performance, run stakeholder meetings, and manage service communications Candidate Requirements : Educated to a degree level Strong experience in D365 CE & F&O service delivery Solid technical understanding of the D365 (F&O … and CE) ecosystem Project/sprint management experience (Agile is desirable) Proficient in issue resolution, stakeholderengagement, and service reporting Microsoft certifications (preferred but not essential) Strong understanding of current legislation's and relevant governance Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Sanderson
services or regulated industries. Prior exposure to or hands-on experience with Pega platforms. MUST have experiences of using PEGA Proficient with Confluence, Jira, and Agile delivery environments. Strong stakeholderengagement and communication skills. Experience with process mapping, documentation, and re-engineering. Knowledge of business analysis frameworks and delivery methodologies. Ability to deliver high-quality documentation and artefacts More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Reed Technology
drive the implementation of Secure by Design principles, and oversee compliance with key frameworks such as DSPT , CAF , and DORA . You will also play a key role in stakeholderengagement, presenting confidently to senior leadership and translating complex technical requirements into actionable governance strategies. With a significant project pipeline launching in 2026, this is a unique opportunity More ❯
Employment Type: Permanent, Part Time, Work From Home
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Des Scanlan IT Recruitment Ltd
to shape and aid transition from on-premises to cloud and SaaS, aligning with business goals. Technical Expertise : Deep knowledge of hybrid infrastructure, cloud platforms, security, and automation tools. StakeholderEngagement : Strong communicator who can influence at all levels and translate technical concepts into business value. Customer-Focused & Resilient : Committed to service excellence, continuous improvement, and maintaining performance More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Harvey Nash
working with APIs Familiarity with GDS (Government Digital Service) Frameworks Proven ability to define and document requirements Demonstrated success in data and analytics delivery Experience in business improvement and stakeholderengagement To apply, please ensure your experience aligns with the requirements above. This role is ideal for someone who thrives in fast-paced environments and is passionate about More ❯
ServiceNow, Jira, Zendesk) and knowledge management tools. Strong understanding of ITIL processes and service management best practices. Skilled in data analysis, trend reporting, and root cause investigation. Excellent communication, stakeholderengagement, and documentation skills. Proven leadership experience in mentoring and training IT teams. Track record of process optimisation and adaptability in fast-changing environments. If you have expertise More ❯
ServiceNow, Jira, Zendesk) and knowledge management tools. Strong understanding of ITIL processes and service management best practices. Skilled in data analysis, trend reporting, and root cause investigation. Excellent communication, stakeholderengagement, and documentation skills. Proven leadership experience in mentoring and training IT teams. Track record of process optimisation and adaptability in fast-changing environments. If you have expertise More ❯
Sunderland, Tyne and Wear, Tyne & Wear, United Kingdom Hybrid / WFH Options
Hays Technology
need to succeed Proven IT Product Owner or transferable experience Highly developed problem-solving skills and hands on experience with MS365 suite Background in service management, project delivery, and stakeholderengagement Confident communication skills Ability to pass a basic DBS What you'll get in return This exciting position is paying between £38,000 and £43,323 negotiable More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
AMS CWS
office/facilities relocations Knowledge of IT infrastructure moves (servers, networking, hardware) and contact centre operations Experience managing vendors and third-party suppliers Budget and cost management skills Excellent stakeholderengagement and communication with senior leadership Change management with sensitivity to people impact (e.g., seating, parking, technology setups) Ability to work collaboratively within a team and handle ambiguity … please click the link to apply and we will contact you with an update in due course. Our client will only accept workers operating via an Umbrella or PAYE engagement model. Please note that for the duration of this assignment you will be working as an external resource engaged by AMS. More ❯
sunderland, tyne and wear, north east england, united kingdom
AMS CWS
office/facilities relocations Knowledge of IT infrastructure moves (servers, networking, hardware) and contact centre operations Experience managing vendors and third-party suppliers Budget and cost management skills Excellent stakeholderengagement and communication with senior leadership Change management with sensitivity to people impact (e.g., seating, parking, technology setups) Ability to work collaboratively within a team and handle ambiguity … please click the link to apply and we will contact you with an update in due course. Our client will only accept workers operating via an Umbrella or PAYE engagement model. Please note that for the duration of this assignment you will be working as an external resource engaged by AMS. JBRP1_UKTJ More ❯
Newcastle Upon Tyne, England, United Kingdom Hybrid / WFH Options
Methods
a Service Designer on digital transformation projects Deep understanding of GDS principles and service design standards Experience working across complex service ecosystems and organisational boundaries Strong facilitation, communication, and stakeholderengagement skills Previous experience on public sector or central government projects Familiarity with agile delivery environments Knowledge of accessibility and inclusive design principles Please apply for more information More ❯
processes run smoothly and efficiently Campus and Events Coordination: Liaise with schools, universities and attend campus careers events to strengthen brand presence among top university student and apprentice talent StakeholderEngagement: Build strong working relationships with internal stakeholders, including hiring managers and campus ambassadors, to ensure alignment on early careers hiring Programme Administration: Provide support for the programmatic More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Atom Bank
controls to mitigate fraud and financial crime risks across all product lines. Threat Detection & Response: Supervise transaction monitoring, analyse suspicious patterns, and manage timely investigations of alerts and SARs. StakeholderEngagement: Act as a key liaison with internal departments (Compliance, Legal, IT) and external agencies (law enforcement). Continuous Improvement: Drive efficiencies, implement robust policies, contribute to training More ❯
Gateshead, Tyne And Wear, United Kingdom Hybrid / WFH Options
CyberNorth
Continuously evolve the Cloud, Data Centre, Infrastructure, and Shared Platforms securely and systematically. Collaborate with the IT Senior Management Team to improve service delivery through effective leadership, communication, and stakeholder engagement. Contribute to the preparation and implementation of IT budgets, strategies, standards, and project plans, including business cases and benefits realization. Lead and develop teams, empower employees, organize resources More ❯