Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
DWP Digital
processes. Drive continuous improvement and support the implementation of automation and efficiency-enhancing technologies. This role aligns with the ITIL Service Management framework and requires strong coordination, assurance, and stakeholderengagement skills. What skills, knowledge and experience will you need? How will this be assessed? Our application process requires your employment history and a personal statement. This is … Information Technology Infrastructure Library (ITIL certification: Foundation Level) or equivalent demonstrable experience appropriate to the role of Service Transition Manager. Experience and a proven track record in managing projects. StakeholderEngagement & Communication - Strong interpersonal skills to work effectively with Service Design Managers, operational leads, and IT Operations teams. Quality Assurance & Documentation - Attention to detail in ensuring quality assurance More ❯
Sunderland, Tyne and Wear, Tyne & Wear, United Kingdom Hybrid / WFH Options
Randstad Technologies Recruitment
product roadmap for Microsoft 365, Copilot, and Atlassian, ensuring alignment with business goals. Drive Adoption: Act as a product champion, promoting new features and best practices to boost user engagement and efficiency. Manage the Backlog: Prioritise user stories, features, and tasks, working with cross-functional teams to ensure timely delivery. Collaborate for Success: Partner with vendors and internal teams … to ensure seamless product development, deployment, and support. Be the User's Voice: Gather user feedback and conduct research to continuously improve the user experience and inform product enhancements. StakeholderEngagement: Build strong relationships with key stakeholders to gather requirements, provide progress updates, and manage expectations. Ensure Governance: Monitor product performance, manage risks, and ensure all solutions adhere … in a similar role. Strong, hands-on knowledge of the Microsoft 365 suite, including emerging technologies like Copilot. A background in IT service management (ITSM), project delivery, and effective stakeholder engagement. Excellent problem-solving skills and the ability to manage complex technical issues and vendor relationships. A confident communication style, with the ability to translate technical concepts for non More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Atom Bank
our HR maturity deepens. What you’ll be doing: Strategic Partnership: Partner closely with Executives and Heads of Departments, including Technology leaders, to drive productivity through talent management, employee engagement, and key HR initiatives. You'll translate business requirements into effective HR practices, acting almost as an integrated part of their teams. Expert ER Management: Provide expert advice and … and develop proactive strategies to minimise ER challenges. Drive Organisational Change: Lead and support significant organisational change initiatives, ensuring smooth transitions and minimal disruption through effective communication plans and stakeholderengagement strategies. Performance & Talent Champion: Embed a robust performance management culture, from objective setting to continuous feedback. You'll collaborate with senior stakeholders to identify talent needs, facilitate … will utilise people data and analytics to generate meaningful Management Information (MI), interpreting trends and identifying opportunities to influence strategic decision-making as data quality and scope improve. Employee Engagement & Experience: Be a key influencer on employee engagement, analyse feedback and translate insights into actionable initiatives, and contribute to the Atom’s overall employee experience. What do we More ❯
Newcastle Upon Tyne, England, United Kingdom Hybrid / WFH Options
Fenwick
Incident, Problem, Service Request). Excellent communication, analytical, and problem-solving skills. Ability to work independently and collaboratively, including out-of-hours support. High commitment to continuous improvement and stakeholder engagement. About Fenwick Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to More ❯
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom Hybrid / WFH Options
Akkodis
incidents, service requests, developments, and problem resolution Collaborate across teams to ensure quality, efficiency, and high service standards Lead service transition from implementation to BAU Report on performance, run stakeholder meetings, and manage service communications Candidate Requirements : Educated to a degree level Strong experience in D365 CE & F&O service delivery Solid technical understanding of the D365 (F&O … and CE) ecosystem Project/sprint management experience (Agile is desirable) Proficient in issue resolution, stakeholderengagement, and service reporting Microsoft certifications (preferred but not essential) Strong understanding of current legislation's and relevant governance Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Reed Technology
drive the implementation of Secure by Design principles, and oversee compliance with key frameworks such as DSPT , CAF , and DORA . You will also play a key role in stakeholderengagement, presenting confidently to senior leadership and translating complex technical requirements into actionable governance strategies. With a significant project pipeline launching in 2026, this is a unique opportunity More ❯
Employment Type: Permanent, Part Time, Work From Home
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Des Scanlan IT Recruitment Ltd
to shape and aid transition from on-premises to cloud and SaaS, aligning with business goals. Technical Expertise : Deep knowledge of hybrid infrastructure, cloud platforms, security, and automation tools. StakeholderEngagement : Strong communicator who can influence at all levels and translate technical concepts into business value. Customer-Focused & Resilient : Committed to service excellence, continuous improvement, and maintaining performance More ❯
Sunderland, Tyne and Wear, Tyne & Wear, United Kingdom Hybrid / WFH Options
Hays Technology
need to succeed Proven IT Product Owner or transferable experience Highly developed problem-solving skills and hands on experience with MS365 suite Background in service management, project delivery, and stakeholderengagement Confident communication skills Ability to pass a basic DBS What you'll get in return This exciting position is paying between £38,000 and £43,323 negotiable More ❯
Newcastle Upon Tyne, England, United Kingdom Hybrid / WFH Options
Methods
a Service Designer on digital transformation projects Deep understanding of GDS principles and service design standards Experience working across complex service ecosystems and organisational boundaries Strong facilitation, communication, and stakeholderengagement skills Previous experience on public sector or central government projects Familiarity with agile delivery environments Knowledge of accessibility and inclusive design principles Please apply for more information More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Atom Bank
controls to mitigate fraud and financial crime risks across all product lines. Threat Detection & Response: Supervise transaction monitoring, analyse suspicious patterns, and manage timely investigations of alerts and SARs. StakeholderEngagement: Act as a key liaison with internal departments (Compliance, Legal, IT) and external agencies (law enforcement). Continuous Improvement: Drive efficiencies, implement robust policies, contribute to training More ❯
Gateshead, Tyne And Wear, United Kingdom Hybrid / WFH Options
CyberNorth
Continuously evolve the Cloud, Data Centre, Infrastructure, and Shared Platforms securely and systematically. Collaborate with the IT Senior Management Team to improve service delivery through effective leadership, communication, and stakeholder engagement. Contribute to the preparation and implementation of IT budgets, strategies, standards, and project plans, including business cases and benefits realization. Lead and develop teams, empower employees, organize resources More ❯