Newcastle upon Tyne, United Kingdom Hybrid/Remote Options
NHS Business Services Authority
is an exciting opportunity to play a key role in supporting IT services for the NHS Business Services Authority (NHSBSA) and our customers. We are expanding our IT Service Management team and are looking for motivated individuals to join us. We are recruiting an experienced ITIL Change Manager to take ownership of the lifecycle of IT changes within our … organisation. Do you have experience in Change Management with strong knowledge of ITIL practices. Based in either Newcastle or Blackpool, you'll ensure all changes follow standard methods and procedures, enabling efficient and timely implementation while minimising disruption to NHSBSA services. You will work collaboratively to engage and influence internal and external stakeholders to support successful change delivery. Focused … data-driven continuous improvement, you will identify trends, refine processes and reduce change-related incidents. The role also includes participation in the daytime and out-of-hours Major Incident Management (MIM) rota. What do we offer? 27 days leave (increasing with length of service) plus 8 bank holidays Flexible working (we are happy to discuss options such as compressed More ❯
Newcastle Upon Tyne, United Kingdom Hybrid/Remote Options
Health Research Authority
services and Research Systems Programme (RSP). We are looking for someone with proven experience in Service Transition with strong knowledge of ITIL frameworks. The postholder will have excellent stakeholder engagement and communication skills, with the ability to manage complex transition activities across multiple teams and suppliers. You'll be part of a highly successful team delivering critical digital … Service Delivery, encapsulating all digital applications/systems and services designed and serviced by HRA. The role will incorporate acting as lead for Service Transition practice within IT Service Management portfolio and coordinate transition activities across projects, suppliers and operational teams. The role is a critical part of the Programme, and the role holder will act as SME for … collaborative, supportive team consisting of HRA employees, secondees, contractors and vendors. Person Specification EXPERIENCE Desirable Evidence of working within a large-scale digital transformation program environment especially within Service Management provision ANALYTICAL AND JUDGEMENTAL SKILLS Essential Ability to analyse and map out complex business processes using different analysis techniques and recommend improvements within system and business processes. INTERPERSONAL SKILLS More ❯
Newcastle upon Tyne, United Kingdom Hybrid/Remote Options
NHS Business Services Authority
responsibilities will include: Assuring data migration strategies and plans, including GDPR compliance and data quality, including migrating data from Oracle's Enterprise Business Suite to Oracle's Human Capital Management (HCM) platforms, and from 3rd party applications to HCM. Collaborating with suppliers, user organisations, and third parties to ensure readiness and smooth execution. Leading assurance activities across planning, execution … platform based on Microsoft's Fabric service. Managing reporting requirements and contributing to governance boards. Matrix managing and developing a team of Senior Technical Analysts. Supporting continuous improvement and stakeholder engagement across the programme. This is a permanent role, with migration activities expected to run until 2030. About us Here at the NHS Business Services Authority (NHSBSA), what we … This Programme carries a significant budget for delivery, involves very high risk and dependencies, produces high value and benefits across complex operating environments and requires significant external engagement and stakeholdermanagement at senior levels across DHSC, NHS England, NHS Wales and the wider health and care system within England and Wales. The Programme is the major element of More ❯
Newcastle upon Tyne, United Kingdom Hybrid/Remote Options
NHS Business Services Authority
This Programme carries a significant budget for delivery, involves very high risk and dependencies, produces high value and benefits across complex operating environments and requires significant external engagement and stakeholdermanagement at senior levels across DHSC, NHS England, NHS Wales and the wider health and care system within England and Wales. The Programme is the major element of … measures of success for the NHSBSA over the life cycle of the Programmes delivery. As a member of FWS Transformation Programme, you will report to the Solution Assurance Integration Management Lead and be part of the Solution Assurance team, one of four key assurance functions in the Operating Model. The purpose of the Solution Assurance function is to work … and feedback to develop well thought out solutions which both enable performance and further develop the teams. 14. Pro-actively allocating, managing, and reviewing colleague workload across multiple teams, management information and resource requests to inform forward planning and resource management. 15. Budget control in accordance with NHSBSAs policies, standing orders, financial regulations, and legislative requirements. 16. Accountable for More ❯
Doxford International Business Park, Sunderland, Tyne and Wear, England, United Kingdom Hybrid/Remote Options
Nigel Wright Group
capturing lessons learned and contributing to evolving project standards. What you need Proven experience delivering cross-functional projects across IT, operations, or business change environments. Skilled in project governance, stakeholdermanagement, and balancing competing priorities. Proficient in using project management methodologies such as Agile, Waterfall, or hybrid approaches. Strong communication and interpersonal skills — confident working with both More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom Hybrid/Remote Options
Tenth Revolution Group
with data engineers and stakeholders to design and develop datasets, data models, and dashboards, translating complex information into clear, accessible insights that guide decision-making. Key Responsibilities Deliver regular management and regulatory reports, and handle ad-hoc data requests. Support the annual renewal budgeting process, ensuring underwriters have the right tools and data. Partner with Underwriting to deliver insights … best practices across the business, driving adoption of data tools and insights. Identify opportunities to improve operational efficiency through better use of data. About You Essential Excellent communication and stakeholdermanagement skills. Highly organised and self-driven, able to manage multiple priorities. Strong numerical reasoning and analytical ability. Advanced Excel and Power BI (or similar) skills. Experience in More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom Hybrid/Remote Options
Tenth Revolution Group
and identify upselling opportunities Monitor client satisfaction and manage renewals Stay informed on industry trends and competitor activity Track account performance and manage engagement finances Requirements: Experience in Account Management Strong multitasking and organisational skills Excellent communication and stakeholdermanagement Commercial awareness and contract negotiation experience Comfortable presenting to technical and non-technical audiences Experience with large More ❯