Support Engineer L3
- Hiring Organisation
- Opus Recruitment Solutions
- Location
- Newcastle upon Tyne, Tyne & Wear, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £37000 - £55000/annum
hiring for a L3 Support Engineer role. Its a 12 Months of Contract to Hire role Location: Hybrid at Newcastle (3 days/week)OverviewWe are seeking an experienced L3 Live Support Engineer to provide advanced technical support and operational stability across critical production systems. … reduction of recurring incidents. Monitor service health and proactively identify risks, trends, and emerging issues. Develop and maintain operational documentation, runbooks, knowledge articles, and support procedures. Ensure monitoring, alerting, and support processes remain effective and fit for purpose. Work closely with Delivery, Development, DevOps, Infrastructure, Enterprise Service Management ...