Support Engineer Jobs in Tyne and Wear

Support Engineer
North East > Tyne and Wear

The median Support Engineer salary in Tyne and Wear is £32,500 per year according to job vacancies posted during the 6 months to 27 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
27 May 2024
Same period 2023 Same period 2022
Rank 50 82 66
Rank change year-on-year +32 -16 -13
Permanent jobs requiring a Support Engineer 52 10 30
As % of all permanent jobs advertised in Tyne and Wear 3.76% 1.10% 2.75%
As % of the Job Titles category 3.89% 1.35% 2.85%
Number of salaries quoted 47 9 29
10th Percentile £25,300 £27,700 £19,500
25th Percentile £31,250 £30,584 £22,250
Median annual salary (50th Percentile) £32,500 £32,500 £27,500
Median % change year-on-year - +18.18% -2.65%
75th Percentile £33,750 £33,750 £33,500
90th Percentile £42,400 £37,900 £39,000
North East median annual salary £32,500 £34,500 £27,000
% change year-on-year -5.80% +27.78% -1.82%

All Permanent IT Job Vacancies
Tyne and Wear

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Tyne and Wear. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Tyne and Wear with a recognized job title 1,336 742 1,052
% of permanent jobs with a recognized job title 96.67% 81.36% 96.34%
Number of salaries quoted 1,108 452 728
10th Percentile £29,675 £31,250 £22,500
25th Percentile £36,250 £38,634 £31,438
Median annual salary (50th Percentile) £47,750 £52,500 £45,000
Median % change year-on-year -9.05% +16.67% -
75th Percentile £65,000 £62,500 £60,000
90th Percentile £75,772 £73,750 £82,500
North East median annual salary £47,500 £47,672 £40,000
% change year-on-year -0.36% +19.18% -11.11%

Support Engineer
Job Vacancy Trend in Tyne and Wear

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in Tyne and Wear.

Job vacancy trend for Support Engineer in Tyne and Wear

Support Engineer
Salary Trend in Tyne and Wear

3-month moving average salary quoted in jobs citing Support Engineer in Tyne and Wear.

Salary trend for Support Engineer in Tyne and Wear

Support Engineer
Salary Histogram in Tyne and Wear

Salary distribution for jobs citing Support Engineer in Tyne and Wear over the 6 months to 27 May 2024.

Salary histogram for Support Engineer in Tyne and Wear

Support Engineer
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Tyne and Wear region over the 6 months to 27 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Newcastle upon Tyne +35 47 £32,500 - 5
Gateshead +3 3 £22,000 -32.31% 1
Sunderland -22 1 £27,000 -10.00%
North Shields - 1 £40,000 - 1
Support Engineer
North East

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in Tyne and Wear

For the 6 months to 27 May 2024, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Tyne and Wear region featuring Support Engineer in the job title.

1 39 (75.00%) Active Directory
2 34 (65.38%) ITIL
3 33 (63.46%) Social Skills
4 32 (61.54%) Microsoft
5 29 (55.77%) Azure
6 27 (51.92%) Driving Licence
6 27 (51.92%) Microsoft Certification
7 25 (48.08%) SAN
7 25 (48.08%) Incident Management
7 25 (48.08%) Enterprise Storage
8 23 (44.23%) SQL Server
9 20 (38.46%) Desktop Virtualisation
9 20 (38.46%) Organisational Skills
9 20 (38.46%) Azure Certification
10 18 (34.62%) Hyper-V
11 17 (32.69%) Windows
12 14 (26.92%) Windows Server
13 13 (25.00%) Microsoft 365
14 10 (19.23%) Amazon RDS
14 10 (19.23%) VMware Infrastructure
14 10 (19.23%) Problem-Solving
14 10 (19.23%) VMware
15 8 (15.38%) VoIP
15 8 (15.38%) Customer Service
16 7 (13.46%) Continuous Improvement
17 6 (11.54%) SQL
18 5 (9.62%) Apple
18 5 (9.62%) Microsoft Intune
19 4 (7.69%) Firewall
19 4 (7.69%) SharePoint

Support Engineer Skill Set
Co-occurring Skills and Capabilities in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (7.69%) SharePoint
2 3 (5.77%) Microsoft Exchange
3 2 (3.85%) Apache
Applications
1 2 (3.85%) Microsoft Office
Cloud Services
1 29 (55.77%) Azure
2 13 (25.00%) Microsoft 365
3 2 (3.85%) Entra ID
4 1 (1.92%) AWS
4 1 (1.92%) Mimecast
Communications & Networking
1 25 (48.08%) SAN
2 8 (15.38%) VoIP
3 4 (7.69%) Firewall
4 2 (3.85%) LAN
4 2 (3.85%) VPN
4 2 (3.85%) WAN
5 1 (1.92%) DHCP
5 1 (1.92%) DNS
5 1 (1.92%) iSCSI
5 1 (1.92%) NetScaler
5 1 (1.92%) Remote Desktop
Database & Business Intelligence
1 23 (44.23%) SQL Server
2 10 (19.23%) Amazon RDS
3 2 (3.85%) MongoDB
3 2 (3.85%) PostgreSQL
4 1 (1.92%) Relational Database
General
1 33 (63.46%) Social Skills
2 20 (38.46%) Organisational Skills
3 3 (5.77%) Analytical Skills
4 2 (3.85%) Finance
4 2 (3.85%) Manufacturing
5 1 (1.92%) Law
Libraries, Frameworks & Software Standards
1 2 (3.85%) .NET
1 2 (3.85%) LAPP Stack
1 2 (3.85%) REST
1 2 (3.85%) SOAP
1 2 (3.85%) Web Services
Miscellaneous
1 27 (51.92%) Driving Licence
2 25 (48.08%) Enterprise Storage
3 3 (5.77%) Fat Client
3 3 (5.77%) Thin Client
4 2 (3.85%) Enterprise Software
Operating Systems
1 17 (32.69%) Windows
2 14 (26.92%) Windows Server
3 3 (5.77%) Linux
4 2 (3.85%) AIX
4 2 (3.85%) Windows 10
4 2 (3.85%) Windows Server 2016
5 1 (1.92%) Windows Server 2019
Processes & Methodologies
1 34 (65.38%) ITIL
2 25 (48.08%) Incident Management
3 20 (38.46%) Desktop Virtualisation
4 10 (19.23%) Problem-Solving
5 8 (15.38%) Customer Service
6 7 (13.46%) Continuous Improvement
7 3 (5.77%) Agile
7 3 (5.77%) Asset Management
7 3 (5.77%) Change Management
7 3 (5.77%) Cybersecurity
7 3 (5.77%) Project Planning
7 3 (5.77%) Service Delivery
8 2 (3.85%) Coaching
8 2 (3.85%) Collaborative Working
8 2 (3.85%) Commercial Awareness
8 2 (3.85%) Customer Experience
8 2 (3.85%) ERP
8 2 (3.85%) OO
8 2 (3.85%) Project Management
9 1 (1.92%) Patch Management
Programming Languages
1 6 (11.54%) SQL
2 3 (5.77%) Python
3 2 (3.85%) C
3 2 (3.85%) C#
3 2 (3.85%) C++
3 2 (3.85%) VB
4 1 (1.92%) Bash
4 1 (1.92%) PowerShell
Qualifications
1 27 (51.92%) Microsoft Certification
2 20 (38.46%) Azure Certification
3 1 (1.92%) Degree
3 1 (1.92%) DV Cleared
3 1 (1.92%) ITIL Certification
3 1 (1.92%) Security Cleared
Quality Assurance & Compliance
1 2 (3.85%) SLA
System Software
1 39 (75.00%) Active Directory
2 18 (34.62%) Hyper-V
3 10 (19.23%) VMware Infrastructure
4 2 (3.85%) Virtual Desktop
5 1 (1.92%) Virtual Machines
5 1 (1.92%) VMware ESXi
5 1 (1.92%) vSphere
5 1 (1.92%) XenApp
Systems Management
1 5 (9.62%) Microsoft Intune
2 3 (5.77%) SCCM
3 1 (1.92%) Autotask
Vendors
1 32 (61.54%) Microsoft
2 10 (19.23%) VMware
3 5 (9.62%) Apple
4 3 (5.77%) Citrix
5 2 (3.85%) Oracle
6 1 (1.92%) CheckPoint
6 1 (1.92%) Draytek
6 1 (1.92%) Veeam
6 1 (1.92%) Zerto