Remote 1st/2nd Line Support Jobs in the UK

2 of 2 Remote 1st/2nd Line Support Jobs in the UK

IT Support Engineer - 1st and 2nd Line - Kingston, Surrey - Hybrid - £40,000

Kingston Upon Thames, Surrey, United Kingdom
Hybrid / WFH Options
Ashdown Group
IT Support Engineer - 1 st and 2 nd Line - Kingston, Surrey - Hybrid - £40,000 A highly successful and rapidly growing business based in Kingston, Surrey are looking for a personable IT Support Engineer to join their Service Desk Team. Supporting the Service Desk Manager you will provide an excellent 1 st and 2 nd … line support service to internal IT users, clients and VIPs. This is front line, customer facing hands on technical role supporting a Windows and M365 environment. Please note - hybrid working is offered - 3 days per week in the Kingston office and 2 at home. Key responsibilities of this Service Desk Engineer role are: Investigating … diagnosing, troubleshooting and resolving issues for office based and remote users to agreed SLAs Providing 1 st and 2 nd line desktop, laptop and mobile device support across a variety of systems and services including M365 Completing ad hoc project work such as device builds, IT onboarding and application deployment Previous experience across the following technologies More ❯
Employment Type: Permanent
Salary: GBP 40,000 Annual
Posted:

IT Support Engineer - 1st and 2nd Line - Kingston, Surrey - Hybrid - £40,000

Kingston, Fochabers, Morayshire, Scotland, United Kingdom
Hybrid / WFH Options
Ashdown Group
IT Support Engineer – 1 st and 2 nd Line – Kingston, Surrey – Hybrid - £40,000 A highly successful and rapidly growing business based in Kingston, Surrey are looking for a personable IT Support Engineer to join their Service Desk Team. Supporting the Service Desk Manager you will provide an excellent 1 st and 2 nd … line support service to internal IT users, clients and VIPs. This is front line, customer facing hands on technical role supporting a Windows and M365 environment. Please note – hybrid working is offered – 3 days per week in the Kingston office and 2 at home. Key responsibilities of this Service Desk Engineer role are: Investigating … diagnosing, troubleshooting and resolving issues for office based and remote users to agreed SLAs Providing 1 st and 2 nd line desktop, laptop and mobile device support across a variety of systems and services including M365 Completing ad hoc project work such as device builds, IT onboarding and application deployment Previous experience across the following technologies More ❯
Employment Type: Full-Time
Salary: £35,000 - £40,000 per annum
Posted:
1st/2nd Line Support
10th Percentile
£26,350
25th Percentile
£26,500
Median
£31,000
75th Percentile
£33,750
90th Percentile
£37,500