1st Line Support Jobs in the UK

26 to 50 of 78 1st Line Support Jobs in the UK

1st Line Support Engineer

Camberley, Surrey, United Kingdom
Hybrid / WFH Options
Lloyd Recruitment - East Grinstead
Lloyd Recruitment is pleased to be working with a leading business in the Camberley area, actively seeking a 1st Line Support Engineer to join their dynamic team. What's in it for you? Competitive salary of up to £28,000 Hybrid working (1 to … UK. With nearly two decades of experience, they continue to lead the way in providing first-class IT services. The Role and As a 1st Line Technical Support Engineer, you'll play a crucial role in the team, handling 1st line technical … basic networking skills (TCP/IP and DNS). Desirable skills include Office 365 Administration, general networking knowledge, and familiarity with printers. Responsibilities: Providing 1st Line support for Windows Desktops, Laptops, hardware, and software Offering 1st Line support for Office more »
Employment Type: Permanent
Salary: £25000 - £28000/annum pro rata
Posted:

1st Line IT Support

London, Euston, United Kingdom
Proactive Appointments
1st Line IT Support - London - Perm £32,000 - £36,000 3 days a week on site My Non Profit client is urgently looking for a 1st Line IT Support person to support the organisation’s corporate communications, marketing … communication skills, to ensure that the organisation’s views and programmes are effectively communicated to members and constituents in general practice, stakeholders and staff. 1st Line IT Support Main Responsibilities: Triaging the IT helpdesk, keeping a log of the IT helpdesk requests, and using the … information to present a helpdesk report/analytics Providing 1st line support to the organisation and providing solutions to some of the issues raised. Provide basic IT helpdesk support to the organisation, escalating complex issues to senior team members for resolution. Assist in more »
Employment Type: Permanent
Salary: £32000 - £36000/annum
Posted:

Apprentice First Line IT Support/Field Engineer

South Grove House South Grove, Rotherham, South Yorkshire, England
HORBURY SUPPORT SERVICES LIMITED
Assist with providing essential technical support to the Group both onsite and offsite at our site offices around the UK and our Head Office in Rotherham Role Assist with: Responding to incoming support requests via phone, email or ticketing system Diagnosing and resolving technical issues related … Week Monday to Friday 09:00 – 17:00 Expected Duration 18 Months Positions Available 1 Closing Date Sunday, 7th July 2024 Start Date Thursday, 1st August 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Analytical skills Logical … judgemental Patience Qualifications 4 subjects including English and Maths GCSE or equivalent, grade C/4 and above (Essential) About the Employer HORBURY SUPPORT SERVICES LIMITED Horbury was originally formed in 1992 and initially specialised in drylining and fire protection business. Through acquisition and organic growth, we have more »
Employment Type: Advanced Apprenticeship
Salary: £13,312.00
Posted:

1st Line IT Support

Newbury, Berkshire, United Kingdom
Bridgewater Resources UK
A large UK-wide group of wholesale & distribution businesses are looking for a confident and reliable 1st Line IT Support Assistant to join their Head Office team in Newbury. This role offers an exciting opportunity to work within a fast-paced and collaborative environment, providing … be joining uses a wide range of IT systems and providers that play an essential role in the running of their business. As a 1st Line IT Support Assistant, you'll be part of a well-established Helpdesk team. Your responsibilities will include: Providing first … users with regular updates as to the status of their issue. Identifying areas where the current IT systems can be improved. Rewards As a 1st Line IT Support Assistant, you will receive: A starting salary between £25,000 - £30,000 (depending on experience) 25 days more »
Employment Type: Permanent
Salary: £25000 - £30000/annum bonus
Posted:

1st Line IT Support Engineer

Cirencester, Gloucestershire, South West, United Kingdom
Usay Compare
circa 300 employees and 6 office locations in Cirencester, Bristol, Taunton, Bournemouth, London, Southampton, and a remote team! We are looking for a passionate 1st Line Systems Support Desktop and Server Engineer to join our team in Cirencester on a full-time, permanent basis! Hours … spacious break out areas and a well-presented office. This is a very hands-on, fast paced role that will require you to support the Systems Support Engineer to maintain, upgrade, and implement all IT infrastructure needs ensuring all departments within the Company are fully functional more »
Employment Type: Permanent
Salary: £28,000
Posted:

IT 1st Line Support Field Engineer

Rotherham, South Yorkshire, Yorkshire, United Kingdom
Elevation Recruitment Limited
Elevation Recruitment seek a 1st Line Support Field Engineer to work for a growing Outsourced IT Support firm in South Yorkshire. As an 1st Line/Field Engineer, your role will consist of providing essential technical support both … days per week, visiting other sites other days. Pool car provided. Required Experience Great telephone and in-person people skills. Previous IT support experience is a must (MSP Preferable) Eager to learn and develop a career in IT Office 365 & Exchange Online SharePoint and Teams Windows OS and more »
Employment Type: Permanent
Salary: £24,000
Posted:

1st Line Support Engineer

Oxfordshire, South East, United Kingdom
XACT PLACEMENTS LIMITED
Location: Oxfordshire (office based) My client are seeking a passionate, proactive, enthusiastic, customer focused 1st Line IT Support Engineer to join their expanding team. The successful candidate will join a busy, friendly team and be responsible for providing a first-class, customer-centric service to … their Managed Service clients, working on BAU support calls. The ideal candidate will already have experience of working in a Managed Service Provider (although this is not essential), be proactive and have impeccable communication … skills, with a proven track record of problem solving, and providing first-class customer service. Responsibilities: Deliver an exceptional standard of customer service Provide 1st Line Support via remote tools and telephone to customers Logging tickets, liaising with 2nd and 3rd line Support more »
Employment Type: Permanent
Salary: £24,000
Posted:

Support Analyst, Service Desk, 1st line, COR5802

Luton, Bedfordshire, South East, United Kingdom
Corriculo Ltd
Support Analyst, Service Desk, 1st line, COR5802 An excellent, award winning company seeks a Support Analyst/Service Desk Analyst – with some existing commercial IT experience - for a varied role within a dynamic SME environment. The Role In a varied and highly-visible … the necessary training and support to provide support services to approximately 750 users across multiple sites in the UK, covering 1st line desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft … Analyst, include: 20 days' holiday On-call allowance Amazing opportunities for training and progression What do I need? Some prior commercial experience of providing 1st line desktop support, with a demonstrably strong customer manner Experience with a variety of Microsoft operating systems - ideally including Windows more »
Employment Type: Permanent
Salary: £24,000
Posted:

1st Line Support Technician - MSP

Stockport, Greater Manchester, North West, United Kingdom
VCG
VCG Technology Services Limited are looking for a 1st Line Support Technician with excellent customer service skills to join the team. The 1st Line Support Technician is responsible for managing incoming queries and help requests from end users through email … phone calls. This role involves taking detailed notes of user-reported problems, determining appropriate steps for resolution, and managing the flow of incoming support requests. The technician will ask probing questions to fully understand the scope of each issue. The 1 st Line Support … customer service setting. Key Responsibilities The 1st Line Support Technician role includes: Providing a helpful and polite first level support service through taking calls and handling the resulting incidents or service requests Effective logging and fault analysis Service request ownership and prioritisation Allocation more »
Employment Type: Permanent
Salary: £24,000
Posted:

1st Line Support Engineer

Hampshire, United Kingdom
Confidential
1st Line Helpdesk Engineer Ideal for someone with 1-3 years experience in 1st line support looking to progress £25,000 - £30,000 depending on experience Southampton, primarily office based Excellent opportunities to learn, grow and upskill in your career My client more »
Posted:

1st Line Support Engineer

Orpington, London, United Kingdom
Just IT Recruitment
1st Line Support Technician ________________________________________ Location: Orpington Salary: £23,000 - £26,000 per annum ________________________________________ Are you an IT Professional looking for an exciting new role? About the company Our Client is a growing MSP with well known clients in various sectors such as the health and … Position Overview As a member of the Service Delivery Team, you will serve as the primary point of contact for customers seeking technical support with their daily operations. Responsibilities * Receive and handle email, telephone, and walk-up requests for service, from internal and external customers, following agreed procedures. more »
Employment Type: Permanent
Salary: £23000 - £26000/annum
Posted:

1st Line IT Support Apprenticeship

Manchester, United Kingdom
Randstad Delivery
looking to turn your passion for IT into a career? We have a fantastic opportunity to join our client's IT team. Job Title: 1st Line IT Support Apprentice Pay: £15,000 per annum 18 Month Apprenticeship with a view of a full-time permanent … Hours: Monday - Friday 09:00am - 17:30pm Location - Manchester (Central) Level 3 IT Solutions Technician standard delivered via virtual learning platform sessions. With support from specialist trainers and 121 skills coaches and our learning platform "Aptem" where you will complete the learning on program. IT Vendor training will … also be provided. Main Duties include: To assist in the maintenance of the company's ICT network & systems Logging customer support calls Providing Support for Windows 10 & Micosoft Applications Manage & support digital service desk calls Monitor digital service desk queues incluiding Email inbox Manage more »
Employment Type: Apprenticeship
Salary: £15000/annum
Posted:

1st Line IT Support Apprenticeship

Manchester, North West, United Kingdom
Randstad UK Holding
looking to turn your passion for IT into a career? We have a fantastic opportunity to join our client's IT team. Job Title: 1st Line IT Support Apprentice Pay: £15,000 per annum 18 Month Apprenticeship with a view of a full-time permanent … Hours: Monday - Friday 09:00am - 17:30pm Location - Manchester (Central) Level 3 IT Solutions Technician standard delivered via virtual learning platform sessions. With support from specialist trainers and 121 skills coaches and our learning platform 'Aptem' where you will complete the learning on program. IT Vendor training will … also be provided. Main Duties include: To assist in the maintenance of the company's ICT network & systems Logging customer support calls Providing Support for Windows 10 & Micosoft Applications Manage & support digital service desk calls Monitor digital service desk queues incluiding Email inbox Manage more »
Employment Type: Permanent
Salary: £14,000
Posted:

1st Line Support Engineer

Hampshire, South East, United Kingdom
Spectrum IT Recruitment
1st Line Helpdesk Engineer Ideal for someone with 1-3 years experience in 1st line support looking to progress £25,000 - £30,000 depending on experience Southampton, primarily office based Excellent opportunities to learn, grow and upskill in your career My client … successful trading and steady growth they are re-investing into the technology teams and growing steadily in 2024. As such, they now require a 1st line helpdesk engineer with a focus on networking principles to join the team. Key skills: Excellent communication skills and comfortable in a … Tools/technologies they use: Networking, firewalls and practical TCP/IP VOIP telephony Working knowledge of Windows servers Linux or DOS command line VLANs Cisco equipment If you are interested in this opportunity and want to hear more, please contact or call 02380 765 304. Please note more »
Employment Type: Permanent
Salary: £24,000
Posted:

First-Line Technical Support Engineer

Ipswich, Suffolk, United Kingdom
Confidential
First-Line Technical Support Engineer A fantastic opportunity for a 1st Line Support Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are … looking to bring on a First Line Technical Support professional to support on inbound customer technical issues. Location: Ipswich a village just out... more »
Posted:

First Line Support Engineer (Contract)

Yorkshire, United Kingdom
Confidential
First Line Support Engineer - Contract Chance for 2 engineers to work in a dynamic environment for a client who take pride in the level of service they deliver to the public and internally. You will initially be onsite initially in York, then hybrid after the first … few weeks. 3 Months Initially (extension or permanent likely) Inside of IR35, £120 - £140 p/d, IT Support - Windows OS, o365, Active Dire... more »
Posted:

Helpdesk 1st Line Support Apprentice - ICT Level 3

Lechlade, Gloucestershire, United Kingdom
Confidential
Helpdesk 1st Line Support Apprentice - ICT Level 3 The successful candidate will have the opportunity to gain valuable skills, knowledge and experience as you complete a Level 3 Apprenticeship. Are you an ambitious and dynamic individual who has the desire to succeed? If so, APPLY more »
Posted:

1st Line Support

Rochdale, Greater Manchester, United Kingdom
Hybrid / WFH Options
NQB Recruitment Solutions
Title: 1st Line Support Technician Location: Rochdale Type: Full-time Salary: £25,000 - £28,000, dependent on experience Join Us: Solving Big Problems Together We're more than just a tech company; we're a dynamic team committed to solving the big stuff. With our … issues with determination and precision. As we aspire to become the top employer in our field, we're looking for a professional and ambitious 1st Line Support Technician to join our ranks. The Role: As our 1st Line Support Technician … and your customer-centric approach, you will help users navigate through their tech challenges, ensuring their satisfaction and continued productivity. Your Responsibilities: Provide first-line support to users, addressing queries and issues via phone, email, and chat. Troubleshoot software and hardware problems, guiding users through step more »
Employment Type: Permanent
Salary: £25000 - £28000/annum
Posted:

1st Line IT Support

Worthing, West Sussex, United Kingdom
Clearline Recruitment Ltd
This unique MSP company in Worthing is looking for a strong 1st Line IT Support Engineer to join their team. This position will cross into 2nd Line tasks and full training and mentoring is offered. This role has become available due to the … do require you to have worked on a helpdesk/support desk previously for an MSP! Some of the main duties as 1st Line IT Support include: Answering the phone or deal with incoming emails, with a calm and Customer service focused approach. … an extra holiday day up to 37 days! There is free parking and lots of training. If you wish to learn more about this 1st Line IT Support role, please apply with Jamie Woodward at Clearline Recruitment today. more »
Employment Type: Permanent
Salary: £28000/annum
Posted:

Helpdesk 1st Line Support Apprentice - ICT Level 3

Lechlade, Gloucestershire, South West, United Kingdom
Get Staffed Online Recruitment
Helpdesk 1st Line Support Apprentice - ICT Level 3 The successful candidate will have the opportunity to gain valuable skills, knowledge and experience as you complete a Level 3 Apprenticeship. Are you an ambitious and dynamic individual who has the desire to succeed? If so, APPLY more »
Employment Type: Permanent
Salary: £20,000
Posted:

1st Line Support Technician

Bristol, BS14, Whitchurch, Bath and North East Somerset, Somerset, United Kingdom
Hybrid / WFH Options
Integral Recruitment Ltd
1st Line IT Support Technician, Hybrid £23,000 plus benefits including, regular salary increases, funded training, up to 31 days holiday (plus BH), a local government pension scheme, a proven career path and lots more Bristol, BS14 Keywords: IT Support, 1st line … organisation whose aim is to provide ‘exceptional education at the heart of the community’. Due to expansion, they are looking for a personable, 1st Line IT Support Technician with a fantastic telephone manner, to join their team on a permanent basis. As a 1st … bank holidays), a local government pension scheme and lots more! 1st Line IT Support Technician – Duties: To provide first line service desk support to customers, assisting them with hardware and software problems via the phone, email or logged tickets, resolving issues more »
Employment Type: Permanent
Salary: £23000/annum
Posted:

First Line IT Support Apprentice

2ND FLOOR, 29 PARLIAMENT STREET, LIVERPOOL, England
SENTIENCE LTD
Our continued success and expansion has driven a requirement for a Helpdesk Support Engineer to join our Helpdesk Support team. Our Helpdesk Support Engineers provide direct network, desktop and server technical support in a fast paced, team oriented, 24x7, worldwide environment. We … re now looking for an eager candidate to join us as an apprentice. Role As a Helpdesk Support Engineer, your responsibility is to analyze and diagnose issues reported by our clients. You will perform an initial review and investigation of these issues. This includes root cause analysis, determining … infrastructure Management of user accounts, installation, maintenance and troubleshooting of hardward and software applications Carrying out daily checks on key systems and services Providing 1st/2nd line support within an ITIL Environment - supporting Customers on Windows, Linux and Apple Mac You will be taking more »
Employment Type: Advanced Apprenticeship
Salary: £14,000.00
Posted:

First Line IT Support Apprentice

UNIT X, BEE MILL, PRESTON ROAD, RIBCHESTER, England
1ST TECHNOLOGIES LTD
You will have the opportunity to gain valuable skills, knowledge and experience as you complete a IT systems and Networking - Cloud Support Specialist - Level 3 Apprenticeship. Duties will include Assemble computer systems, including desktops, workstations, and servers, based on provided configurations and specifications. Role Responsibilities: Assemble computer systems … Essential) English GCSE or equivalent, grade 3+ (D or above) (Essential) Maths GCSE or equivalent, grade 3+ (D or above) (Essential) About the Employer 1ST TECHNOLOGIES LTD At 1st Technologies, we take pride in being a market-leading IT refurbishing company, dedicated to providing high-quality, cost-effective more »
Employment Type: Advanced Apprenticeship
Salary: £13,500.00
Posted:

1st Line Support Engineer

BD18, Saltaire, Bradford, West Yorkshire, United Kingdom
Cogent Staffing
Our Client is looking to expand their team with the addition of a 1st Line Support Engineer. As a valued member of the team, you will be a stand-out individual, passionate about your work, committed to learning. In return for your proactive work ethic … our client can offer you training and support to progress in your field. This role is perfect for recent graduates & 1st line support techs looking for real progression. So, If you are looking to apply your skill set, with the opportunity to build … on it, apply now! 1st line Support Engineer Role : Offer support to customers to solve queries in a professional and efficient manner Logging tickets & managing emails Resolve issues related to services provided Maintaining a log of data Relaying information to relevant internal teams more »
Employment Type: Permanent
Salary: £24000 - £27000/annum
Posted:

1st Line IT Support

Rochester, Kent, United Kingdom
Huntress - Maidstone
1st Line IT Support Salary between £23,000 - £24,000 + a yearly performance related bonus of £1000. Rochester A highly established organisation is looking to add a member to their IT Helpdesk team, to assist users with 1st line issues. Duties more »
Employment Type: Permanent
Salary: £23000 - £24000/annum Yearly bonus
Posted:
1st Line Support
10th Percentile
£21,000
25th Percentile
£22,500
Median
£25,000
75th Percentile
£28,438
90th Percentile
£32,875