24 of 24 Remote/Hybrid 2nd Line Support Jobs in the UK

2nd Line Support Engineer

Hiring Organisation
Constant Recruitment Ltd
Location
Maidstone, Kent, England, United Kingdom
Employment Type
Full-Time
Salary
£28,000 - £32,000 per annum
2nd Line Support Engineer Remote (Kent-based only) - Maidstone HQ Must be a driver with own car £28k - £32k DOE Do these questions sound like you? • Are you a 2nd Line Engineer who enjoys owning issues end-to-end, not just passing … great next step. The Role We are recruiting for a growing IT services business based in Maidstone who are looking for a proactive 2nd Line Support Engineer to join their support team. Although this is a remote role, you must live in Kent ...

2nd Line Support Engineer - London

Hiring Organisation
Principal IT
Location
London, United Kingdom
Employment Type
Contract
Contract Rate
£30000 - £35000/annum
2nd Line Support Engineer - 6 month FTC - London Principal IT are proud to be supporting a leading provider within the Travel Industry. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about … continuous professional development and has an innovative approach to incorporating technologies into their operations. The team are looking for a highly motivated 2nd Line Support Engineer seeking to make an immediate impact to the organisation. As a member of the Technical Services team, the successful ...

2nd Line Support Engineer

Hiring Organisation
ALTECH GROUP LTD
Location
Manchester, Lancashire, England, United Kingdom
Employment Type
Full-Time
Salary
£40,000 - £50,000 per annum
2nd Line Support – Manchester Remote – £40k - £50k The Company A modern, tech-led business operating in a regulated environment, building and supporting critical platforms used internally across the organisation. You’ll be joining a small, collaborative Technology Operations team where curiosity, teamwork, and learning actually … matter. Fully remote, with the team meeting in person just once a quarter. The Role This is a step up from traditional 2nd line support . You’ll be working as part of a 4-person Tech Ops team, supporting internal platforms, keeping systems healthy ...

2nd Line IT Support Engineer

Hiring Organisation
Working Solutions Recruitment
Location
London, United Kingdom
Employment Type
Permanent
Salary
£42000/annum
looking for a hybrid 2nd Line IT Support Engineer to join the team of our esteemed client based in Central London. Reporting to : IT Manager Location: Client Site (Face-to-Face Support) - London (rotating 1 week in office, 1 week remote working) Salary … tech hits a snag? Do you thrive in fast-paced environments where no two days are the same? We're looking for an experienced 2nd Line IT Support Engineer to deliver exceptional Tier 1 and Tier 2 support directly to our clients. 2nd ...

Field User Analyst (2nd line support)

Hiring Organisation
Pontoon
Location
Bristol, United Kingdom
Employment Type
Contract
Contract Rate
£37700/annum
2nd Line IT Support Analyst (Field Based) Initial 6-Month Contract PAYE - £37,700 per annum (pro rata) Bristol based - on-site initially, hybrid opportunity thereafter. About We are recruiting a 2nd Line IT Support Analyst to provide hands … some hybrid working available once established . The position is primarily based in Bristol, with occasional travel to nearby locations . Key Responsibilities Provide 2nd line Windows support for desktops, laptops, and peripherals Resolve incidents and service requests face-to-face, remotely, and by phone ...

2nd line IT Service Desk Support

Hiring Organisation
Eutopia Solutions ltd
Location
Manchester, Lancashire, England, United Kingdom
Employment Type
Full-Time
Salary
£28,000 - £33,000 per annum, Inc benefits
2nd line IT Service Desk Support 2nd line IT Service Desk Support Manchester – Hybrid working We are working with our client to add to their Service Desk Team a 2nd lineSupport professional, offering support by phone and online to their Global employee base. You will provide first and second line support to users on applications such as Windows 10, Office 365, Adobe and other industry specific applications such as iManage and Intapp. ...

IT Support Analyst - 1st / 2nd line - Birmingham

Hiring Organisation
Circle Recruitment
Location
Birmingham, West Midlands, England, United Kingdom
Employment Type
Full-Time
Salary
£27,000 - £32,000 per annum
Support Analyst - 1st/2nd line - Birmingham - Hybrid Working IT Support Analyst with strong experience in an IT helpdesk or support role is required by a leading company in Birmingham. In this role, you will be the first line … team by providing an excellent IT support service. Experience required: Minimum 12+ months of experience in a similar 1st/2nd line IT support role. Working with helpdesk software, MS Office 365 & Windows 11 Excellent understanding of various systems and a passion ...

2nd Line support

Hiring Organisation
Gotpeople
Location
Northampton, Northamptonshire, East Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£35,000
This is a strictly onsite 2nd Line Support role. You will join a fast-growing Operations team responsible for providing technical support to our existing customer base, as well as implementing projects and solutions for new prospects. This position is ideal … provided and, by agreement, supplemented with official industry qualifications. Our primary goal as a team is to ensure exceptional client satisfaction. The Second Line Analyst plays a crucial role in achieving this. The Second Line Analyst resolves technical issues beyond the scope of initial checks performed ...

IT Support Analyst - 1st / 2nd line - Huntingdon

Hiring Organisation
Circle Group
Location
Huntingdon, Cambridgeshire, East Anglia, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£30,000
Support Analyst - 1st/2nd line - Huntingdon - Hybrid Working IT Support Analyst with strong experience in an IT helpdesk or support role is required by a leading company in Huntingdon. In this role, you will be the first line … issues promptly and to contribute to the team by providing excellent IT support. Experience required: Minimum 6+ months experience in a similar 1st/2nd line IT support role. Working with helpdesk software, MS Office 365 & Windows 11 Excellent understanding of various systems ...

2nd Line Support Agent

Hiring Organisation
ClearCourse
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
Company description: ClearCourse Job description: 2nd Line Technical Support Analyst – Payments Location: London (Hybrid) Permanent Do you enjoy solving complex technical problems? Do you want to work at the heart of a fast-growing payments platform supporting thousands of live merchants? ClearAccept (part of ClearCourse … looking for a hands-on 2nd Line Technical Support Analyst to help power our next stage of growth. About ClearAccept & ClearCourse ClearAccept is ClearCourse’s integrated payments platform, supporting multi-channel payment solutions across POS, EPOS integrations and eCommerce . ClearCourse is a leading SaaS ...

2nd Line IT Support Engineer - Liverpool

Hiring Organisation
Circle Group
Location
Liverpool, Merseyside, North West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£30,000
2nd Line IT Support Engineer - Liverpool A 2nd Line IT Support Engineer with strong 2nd line IT support, Windows 10/11, Windows Server, Intune, Azure, Entra & Office 365 experience, is required by a leading … rising to facing new challenges, as this will be a hands-on role, offering hybrid working Key Skills required: Experience of working at a 2nd line IT support level Experience with Windows Server 19/2025 Windows 10/11 & M365 experience Azure, Entra ...

2nd Line Remote Support

Hiring Organisation
GMA Consulting
Location
West Lothian, Scotland, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£30,000
2nd Lind Remote Support THIS ROLE IS HYBRID Livingston based 1 day per week. Excellent career prospoects The Company: The company is an IT Services and Consultancy organisation with a strong presence across the UK. The Role: This role handles advanced cases requiring technical support, alongside escalations or overflow from the 1st Line Support Team. Alongside their advanced technical capability, the 2nd Line Support Engineer must deliver excellent customer service focused on quality ITSM system input, first-touch resolution, and meeting any SLA obligations. ...

2nd Line Support Engineer

Hiring Organisation
ISR RECRUITMENT LIMITED
Location
Bodmin, Cornwall, United Kingdom
Employment Type
Permanent
Salary
£30000 - £35000/annum (plus excellent company benefits)
2nd Line Support Engineer Bodmin, Cornwall (+ Hybrid Working 2 days from home) c£32,500 per year Plus excellent company benefits (including 25 days holiday + BHs, Pension, Life Insurance, etc.) Skills and Experience: 2+ years’ experience in a similar helpdesk or IT environment … within a 2nd Line role essential Experience working for an MSP is essential Strong Windows Server Experience (Active Directory, DHCP, DNS, GPO’s, Print Management, AD Sync) VMWare/Hyper-V knowledge Working within an ITIL environment, preferably holding a current qualification Technical qualifications such as CompTIA+ ...

2nd Line Support Engineer

Hiring Organisation
Sterling Bridge Limited
Location
Poole, Dorset, South West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£35,000
Role: 2nd Line Engineer Location: Poole (Hybrid) Salary: £32,000 £38,000 Modern Tech | Real Engineering | Serious Progression | Not a Dead-End Support Role Were working with a high-performing technology business in Bournemouth thats built a reputation for doing things properly modern systems, smart … engineers, and a culture that actually develops people. Theyre now looking for a 2nd Line Engineer who wants more than repetitive tickets and slow career progression. This role is for someone who wants to level up fast . Youll work across cloud platforms, modern Microsoft environments, networking ...

2nd Line IT Support Engineer - Liverpool

Hiring Organisation
Circle Group
Location
Liverpool, Merseyside, United Kingdom
Employment Type
Permanent
Salary
GBP 30,000 Annual
2nd Line IT Support Engineer - Liverpool A 2nd Line IT Support Engineer with strong 2nd line IT support, Windows 10/11, Windows Server, Intune, Azure, Entra & Office 365 experience, is required by a leading ...

2nd Line Support Engineer

Hiring Organisation
Ashdown Group
Location
Borehamwood, Hertfordshire, England, United Kingdom
Employment Type
Full-Time
Salary
£35,000 - £38,000 per annum
with a hybrid working pattern and is based at the company’s offices which are easily accessible for the Barnet/Watford areas. The 2nd Line engineer will work as part of a team to support a diverse range of clients, collaborating closely with … advanced monitoring alerts, deploying security updates, conducting routine system maintenance, and performing system upgrades in line with customer requirements. Role requirements: Previous 2nd line support experience - preferably within an MSP. Strong proficiency in Windows operating systems (Windows 7, 8, and 10 Knowledge ...

2nd Line Technical Support Analyst

Hiring Organisation
Arnold Clark
Location
Glasgow, Lanarkshire, Scotland, United Kingdom
Employment Type
Permanent, Work From Home
Analyst, you'll have substantial previous experience of working in a busy Digital Support Desk environment, preferably in a second-line position. You'll be an adaptable team player with the skills to deliver remote and customer-facing support for our constantly … aftersales staff at our branches on a rota basis. Skills and day-to-day activities Application support: The role involves providing second line support, including user, hardware, software and network support Incident management: This role requires managing incidents through a structured system ...

2nd Line Support - Technical Alignment and Onboarding

Hiring Organisation
Constant Recruitment
Location
Tonbridge, Kent, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£35,000
2ndLineMSPEngineerTechnicalAlignment&Onboarding PaddockWood-Hybridminimum2daysoffice-based £35,000DOE MondayFriday8:305:30(paidovertimeifflexibilityisrequired) Are you a 2nd Line MSP Engineer who enjoys owning issues end-to-end, not just passing tickets on? Do you like working directly with customers and improving environments, rather than firefighting the same problems repeatedly … investing heavily in customer onboarding, technical standards, and service quality. This is not a traditional service desk role. It is a hybrid 2nd Line engineering position where you will support customer onboarding and ongoing technical alignment, working closely with Technical Account Managers, Service Desk, Centralised ...

Desktop Support Engineer - 1st and 2nd Line - Kingston, Surrey - Hybrid - £45,000

Hiring Organisation
Ashdown Group
Location
Kingston, Fochabers, Morayshire, Scotland, United Kingdom
Employment Type
Full-Time
Salary
£0 per annum
Desktop Support Engineer – 1 st and 2 nd Line – Kingston, Surrey – Hybrid - £45,000 Service Desk based. A highly successful and rapidly growing business based in Kingston, Surrey are looking for a personable IT Support Engineer to join their Service Desk Team. Supporting … Service Desk Manager you will provide an excellent 1 st and 2 nd line support service to internal IT users, clients and VIPs. This is front line, customer facing hands on technical role supporting a Windows and M365 environment. Please note – hybrid working ...

2nd Line IT Support

Hiring Organisation
Alexander Mae (Bristol) Ltd
Location
Bristol, Avon, South West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£30,000
Were delighted to be assisting our client with their need for a 2nd Line Support Desk Engineer to join their growing IT team. This is to help support and maintain their existing managed IT Support client base. The role will consist … mainly of traditional desktop support, remotely supported, with telephone contact. A broad skill set is required for the service desk, everything from AD administration to desktop support and some server support. They support a wide variety of Azure of Office 365 services, the role ...

2nd Line Remote Support

Hiring Organisation
GMA Consulting
Location
West Lothian, United Kingdom
Employment Type
Permanent
Salary
GBP 30,000 Annual
2nd Lind Remote Support THIS ROLE IS HYBRID Livingston based 1 day per week. Excellent career prospoects The Company: The company is an IT Services and Consultancy organisation with a strong presence across the UK. The Role: This role handles advanced cases requiring technical support, alongside escalations or overflow from the 1st Line Support Team click apply for full job details ...

IT Support Analyst - 1st / 2nd line - Huntingdon

Hiring Organisation
Circle Group
Location
Huntingdon, Cambridgeshire, United Kingdom
Employment Type
Permanent
Salary
GBP 30,000 Annual
Support Analyst - 1st/2nd line - Huntingdon - Hybrid Working IT Support Analyst with strong experience in an IT helpdesk or support role is required by a leading company in Huntingdon. In this role, you will be the first line of support for IT issues across the firm, using your technical expertise to troubleshoot and resolve employee issues promptly and to contribute to the team by providing e click apply for full job details ...

2nd Line Support Desk Engineer

Hiring Organisation
Alexander Mae (Bristol) Ltd
Location
Bristol, Avon, South West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£30,000
Were delighted to be assisting our client with their need for a 2 nd Line Support Desk Engineer to join their growing IT team. This is to help support and maintain their existing managed IT Support client base. The role will consist … mainly of traditional desktop support, remotely supported, with telephone contact. A broad skill set is required for the service desk, everything from AD administration to desktop support and some server support. They support a wide variety of Azure of Office 365 services, the role ...

2nd Line Support Engineer

Hiring Organisation
Sterling Bridge Limited
Location
Poole, Dorset, United Kingdom
Employment Type
Permanent
Salary
GBP 35,000 Annual
Role: 2nd Line Engineer Location: Poole (Hybrid) Salary: £32,000 £38,000 Modern Tech Real Engineering Serious Progression Not a Dead-End Support Role Were working with a high-performing technology business in Bournemouth thats built a reputation for doing things properly modern systems, smart ...