18 of 18 Remote/Hybrid 2nd Line Support Jobs in the UK

Support Engineer – 2nd Line (Service Desk) An exciting opportunity for a 2nd Line IT Support Engineer to provide technical support, troubleshooting and cloud-based solutions across Microsoft environments within a fast-paced MSP setting. If you’ve also … Permanent WORKING HOURS: 35 Hours per Week, Monday to Friday ** Career Progression Opportunities ** JOB OVERVIEW We have a fantastic new job opportunity for a 2nd Line IT Support Engineer to join a collaborative organisation delivering IT support, cloud computing and managed services solutions. ...

2nd Line Support Engineer (Infrastructure) Location: Hybrid/UK-based Contract Length: 6 months IR35 Status: Outside IR35 Overview We are seeking a proactive and detail-oriented 2nd Line Support Engineer to support and maintain server infrastructure across … engineers to support, monitor, and maintain systems, assist with upgrades, and ensure platform stability within a highly regulated environment. Key Responsibilities Provide 2nd line support for physical and virtual server environments Monitor system performance, investigate issues, and carry out troubleshooting across backend infrastructure ...

Senior 2nd Line Support Engineer (Escalations/Microsoft/MSP) £40,000 - £45,000 + Training + Progression Central London/Hybrid Permanent | Full Time An award-winning Microsoft-focused MSP is looking for a Senior 2nd Line Support Engineer … join its growing Service Desk team. This is more than a typical 2nd line support role. You'll act as a senior escalation point for the Service Desk - combining strong technical troubleshooting skills with excellent customer communication, ownership and commercial awareness. You'll support ...

Senior 2nd Line Support Engineer (Escalations/Microsoft/MSP) 40,000 - 45,000 + Training + Progression Central London/Hybrid Permanent Full Time An award-winning Microsoft-focused MSP is looking for a Senior 2nd Line Support Engineer … join its growing Service Desk team. This is more than a typical 2nd line support role. You'll act as a senior escalation point for the Service Desk - combining strong technical troubleshooting skills with excellent customer communication, ownership and commercial awareness. You'll support ...

/2nd Line IT Support Engineer Blackburn £28,000 – £32,000 DOE Full-Time | Permanent The Company An established and growing Managed Service Provider is looking to recruit a 1st/2nd Line IT Support Engineer to join its technical … potential for hybrid working further down the line. The Role Working as part of the service desk team, you will provide 1st and 2nd line technical support to a range of clients across different industries. The role will involve troubleshooting technical issues, managing tickets, supporting ...

2nd Line Support Engineer Billericay | Hybrid working, 4 days in office and 1 at home Hours: 8-5 or 9-6, rota or preference is fine. A growing organisation is seeking a Technical Support Analyst to join its busy IT Support … users across the business in a varied role. The Role With first line tasks largely automated, this role is focused on 2nd Line Support with some 3rd Line and Server support for those able or wishing to step up. ...

2nd Line Support Engineer - Full Time Role - Up to £40,000 Overview A growing technology services provider is seeking a 2nd Line Support Engineer to deliver remote support services to a wide client base. This role is central … maintaining high service standards, resolving technical issues efficiently, and ensuring excellent customer experience across all interactions. Key Responsibilities Deliver 2nd line remote support to contracted and non-contracted clients Manage incidents and service requests through an ITSM system, ensuring accurate logging and updates Troubleshoot ...

2nd Line Service Desk Engineer (MSP) Up to £35K + Company Benefits Hybrid - Northampton As a 2nd line support engineer, you will be responsible for working as part of a larger team of engineers to provide solutions, support and services … customers. Job Role Responsibilities Provide 2nd line technical support for all customers Ensure customer incidents are resolved as quickly as possible (on and off-site) Take responsibility and exceed department Service Level Agreements Work closely with 1st and 2nd line technical support ...

Second Line Support Engineer Isio’s IT department has 14 employees supporting 1,450 colleagues across 10 locations. The 2nd Line Support Engineer will be responsible for resolving queries and issues across Isio’s IT systems, including technical issues escalated from … build and maintain the IT knowledge base. What we’re looking for? Excellent planning and organisational skills Previous experience in a technical second-line support role Strong analytical skills and a creative approach to problem solving Excellent communication skills and strong customer-facing skills High degree ...

Technical support - 2nd line - Temporary Location :Eastleigh/Southampton (Hybrid) Hours : Rotating shift pattern: 4 days on/4 days off Coverage Monday to Sunday, 06:00 - 23:00 Current shifts: 7:00am - 7:00pm 8:00am - 8:00pm 9:00am - 9:00pm Duration: This … strong technical support skills @ 2nd line who thrives in a fast-paced, customer-focused environment. You will provide second-line support for the client's POS software, managing cases from initial contact through resolution, troubleshooting issues, and delivering a world-class ...

Service Desk Engineer (2nd Line) – London - £38,000 - Hybrid Working! We’re currently partnering with a high performing, globally recognised Managed Service Provider to recruit two experienced 2nd Line Service Desk Engineers. This is a fantastic opportunity to join a business known for delivering … paced MSP environment and enjoy combining remote support with client facing work, this could be a great fit. The Role As a 2nd Line Service Desk Engineer, you’ll play a key role within a busy Service Delivery team, providing both remote and on-site ...

2ND LINE IT SUPPORT 3-6 MONTH CONTRACT DAY RATE - £200.00 (INSIDE) LOCATION: YORK HYBRID WORKING Your new role A 2nd Line IT Support Contractor is required to join a well-established IT Service Desk who supports the business … National scale. The 2nd Line Contractor will be part of the team who picks up and resolves any escalated incidents and service requests and those requiring advanced troubleshooting and resolution. What you'll need to succeed Previous experience of working in a busy IT Service Desk Strong ...

2ND LINE IT SUPPORT 3-6 MONTH CONTRACT DAY RATE - £200.00 (INSIDE) LOCATION: YORK HYBRID WORKING Your new role A 2nd Line IT Support Contractor is required to join a well-established IT Service Desk who supports the business … National scale. The 2nd Line Contractor will be part of the team who picks up and resolves any escalated incidents and service requests and those requiring advanced troubleshooting and resolution. SHIFTS: The shift pattern is based on a 7-week rotation. Within this, you'll be expected ...

2ND LINE IT SUPPORT 3-6 MONTH CONTRACT DAY RATE - £200.00 (INSIDE) LOCATION: YORK HYBRID WORKING Your new role A 2nd Line IT Support Contractor is required to join a well-established IT Service Desk who supports the business … National scale. The 2nd Line Contractor will be part of the team who picks up and resolves any escalated incidents and service requests and those requiring advanced troubleshooting and resolution. SHIFTS: The shift pattern is based on a 7-week rotation. Within this, you'll be expected ...

2nd Line Engineer Loation: Remote (UK-based) with customer site visits as required Full-time | Permanent | Monday–Friday, 9:00am–5:30pm Join a Growing Microsoft Cloud MSP Our client is a fast-growing Managed Service Provider helping businesses unlock the full potential of Microsoft Cloud technologies. … leading project delivery, a trusted outsourced service desk, and a network of specialist contractors. They’re now looking for a proactive and customer-focused 2nd Line Engineer to help support their next stage of growth. The Opportunity This role is ideal for someone who enjoys ...

2nd Line Support Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician … Switches, and Microsoft Defender for Endpoint. Role-specific training is available through Microsoft Learn. Skills and Experience: At least 2 years' experience in a 2nd Line role. A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your ...

2nd Line Support Engineer | £35,000 – £45,000 | Home-Based with regular site visits Are you an experienced 2nd Line Engineer looking for your next opportunity within a security-led MSP? This is a permanent position requiring SC and NPPV3 security clearance … wider engineering team and service desk to resolve incidents, contribute to continuous improvement, and deliver excellent customer outcomes. Key Responsibilities Build, maintain, support and monitor VMware/Nutanix/ProxMox infrastructure Administer Microsoft Server 2022, Active Directory, DNS, and M365 environments Support endpoint devices, basic networking ...

looking for? We've recently hired 2 senior engineers and am now looking for a 2nd Line or Junior IT Support Engineer, based at our Basingstoke head office. The job may also suit an IT graduate or knowledgable college leaver. What is the job role … involved in every area of IT, so sometimes a 3rd Line engineer is on the Support Desk whilst a 2nd Line engineer is out doing a project or a site visit and vice-versa. You would have the option to join ...