18 of 18 Remote/Hybrid 2nd Line Support Jobs in the UK

2nd Line IT Support Engineer Watford £35,000–£45,000 DOE Hybrid: Two days onsite in Watford and three days working remotely from home Are you an experienced 2nd Line IT Support Engineer already operating at the upper … 2nd Line support? Do you combine strong Microsoft 365 and Intune knowledge with the confidence to work directly with clients and deliver an excellent customer experience? Are you looking for an MSP where you can take real ownership of technical issues and continue progressing towards ...

2nd Line Support Engineer Up to £35,000 DOE London - Hybrid working (4 days onsite/in office, 1 day remote after passing probation) This role is a client facing role and you will be required to go to client sites around London. … recruiting in London for multiple 2nd Line Support Engineers for a leading IT Managed Service Provider (MSP). The ideal candidate would be someone that is already in a 2nd line role, or an experienced 1st line engineer looking ...

Senior 2nd Line Support Analyst | Hybrid About the Role We're recruiting a Senior 2nd Line IT Support Engineer for a large UK enterprise. This is a hands-on technical role supporting a large user environment, resolving escalated issues … hands-on support role, but you will gain valuable experience around mentoring more junior engineers. Responsibilities Provide advanced 2nd line support and resolve escalated tickets within SLAs Troubleshoot Windows, Microsoft 365, Active Directory and endpoint issues Support Intune, Azure/Entra ...

2nd Line Support Engineer Hereford (hybrid) - Initially office based, 90% home based once settled £27,500 - £34,500 dependant on experience 37 hour working week Responsible for delivery of IT desktop support including 1st and 2nd line IT support … sites remotely from the main office base: 100+ Sites 8000+ users Management of External IT suppliers The key responsibilities of this post include: Provide 2nd line support to all end users within SLA timescales Support and maintenance of all desktop, mobile ...

2nd Line Support Engineer - 2-3 month temporary assignment (potential to go permanent) Hereford (hybrid) - Initially office based, 90% home based once settled £27,500 - £34,500 dependant on experience 37 hour working week Responsible for delivery of IT desktop support including … 2nd line IT support across all clients and sites remotely from the main office base: 100+ Sites 8000+ users Management of External IT suppliers The key responsibilities of this post include: Provide 2nd line support to all end users within ...

Sellick Partnership are currently partnered with a public sector organisation in the West Midlands, who are seeking an experienced Second Line Support Engineer to join their IT Service Desk team. This is an excellent opportunity for an experienced IT professional to join an established enterprise … Microsoft 365, Windows, Active Directory, Exchange, networking, endpoint management and mobile devices, while working alongside internal technical teams and external suppliers. As the Second Line Support Engineer, you will work as part of a busy IT Service Desk, supporting users remotely across multiple sites and environments. ...

2nd Line Service Desk Engineer (MSP) Up to £35K + Company Benefits Hybrid - Northampton As a 2nd line support engineer, you will be responsible for assisting in 2nd Line team in overall operation & support for our customers. … Service Desk, effectively prioritising tickets to ensure technical queries are resolved quickly and customers remain satisfied. User Support and advice: 70% Provide 2nd line technical support for all customers Take responsibility and exceed department Service Level Agreements Work closely with 1st and 2nd ...

Cardiff | Hybrid Location: Cardiff Working Pattern: Hybrid - 3 days in the office Sector: Fintech/Financial Software Role: Application Support Engineer/2nd Line Support Salary: Up to £29,000 + up to 20% annual bonus We are recruiting for an Application Support Engineer to join an established fintech business operating in Cardiff. You'll join the Engineering team, providing 2nd line support, investigating application and data issues, and working closely with Service Delivery and Engineering to resolve incidents. The Role · Provide 2nd line ...

2nd Line IT Support Engineer - Liverpool A 2nd Line IT Support Engineer with strong IT support, Windows 10/11, Windows Server, Intune, Azure, Entra & Office 365 experience, is required by a leading firm in central Liverpool. … rising to facing new challenges, as this will be a hands-on role, offering hybrid working Key Skills required: Experience of working at a 2nd line IT support level Experience with Windows Server admin Windows 10/11 & M365 experience Azure, Entra and Intune experience ...

primary escalation point from first line support, working across VoIP, broadband, and network environments. This role combines second line technical responsibility with a flexible, team‐first approach to support delivery. What Makes This Role Different We are not just looking … audience Take ownership of conversations—not hide behind tickets or emails You don’t just fix problems; you make them understood. Key Responsibilities Second Line Support & Escalations UCaaS/VoIP platforms (Horizon, iPECS, Webex or similar) Broadband, ethernet, and data services Diagnose and resolve complex voice ...

2nd Line IT Support Engineer Location: London - Hybrid Working Employment: Permanent/Full-Time Salary: Up to £40,000 + 20% Monthly Bonus Benefits: Private healthcare, pension, share plan, 25 days' annual leave + additional benefits Our client, a growing technology and managed services organisation … hiring a 2nd Line IT Support Engineer to provide high-quality technical support within a key London-based customer environment. You'll join a small, dedicated engineering team responsible for supporting and maintaining a predominantly macOS environment, with a strong focus on Google ...

2nd Line Support Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician … Switches, and Microsoft Defender for Endpoint. Role-specific training is available through Microsoft Learn. Skills and Experience: At least 2 years' experience in a 2nd Line role. A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your ...

looking for an experienced 2nd Line Onsite Support Engineer to provide hands-on technical support at a client site near Poole in Dorset. The successful candidate will take ownership of incidents and service requests, troubleshoot technical issues and work closely with wider technical … joining are office based 4 days per week and work from home on Friday's so please consider this before applying. Role requirements: Providing 2nd line deskside and onsite IT support Troubleshooting hardware, software, network and access issues Managing incidents and service requests through ...

2nd Line Support Engineer Hereford (hybrid) - Initially office based, 90% home based once settled £27,500 - £34,500 dependant on experience 37 hour working week Responsible for delivery of IT desktop support including 1st and 2nd line IT support ...

Leading IT Managed Service Provider based in the City of London near Liverpool Street are looking for 2 x experienced 2nd Line Support Engineers. The roles are a mix of support, onsite, and project work and there are good opportunities to learn … required but also can be 5 in the office. You must be have 3+ years MSP experience as a 1st Line and 2nd Line Engineer + working within an MSP environment and enjoy working in the City. ...

2nd Line IT Support Engineer - Liverpool A 2nd Line IT Support Engineer with strong IT support, Windows 10/11, Windows Server, Intune, Azure, Entra & Office 365 experience, is required by a leading firm in central Liverpool. ...

Technical Support & Business Analyst (1 st & 2 nd Line) £27k-£32k depending on experience + Flexible Benefits Hybrid (Central London) Permanent role NO Sponsorship is given for this role. Salary: £27,000 - £32,000 (depending on experience) Location: Central London (King's Cross area) Work Pattern … Overview We are a leading IT Consultancy with offices in UK and Europe (Netherlands, Belgium, and Switzerland) looking to recruit a permanent Technical Support & Business Analyst to join our team. We deliver a range of services from IT Consultancy, Software Project Development, and Application Support Services ...

Graduate ServiceNow Support Analyst Competitive Salary | Derby (Hybrid) | Permanent We are continuing to invest heavily in our ServiceNow platform and digital transformation capabilities. As part of this growth, we are looking to appoint a Graduate ServiceNow Support Analyst on a permanent basis. This is an exciting … opportunity for a recent graduate looking to begin a career within technology, platform support, and enterprise applications. You'll receive hands-on training, work alongside experienced ServiceNow professionals, and gain exposure to one of the world's leading digital workflow platforms. Role Summary As a Graduate ServiceNow Support ...