your network expertise, you will assist in improving monitoring accuracy, reducing alert noise, and enhancing the quality of operational data used across observability and AIOps platforms. You will participate in automation and AI-readiness efforts by documenting repeated issues, validating automated workflows, and providing operational insights that support engineered fixes … infrastructure incidents through hands-on troubleshooting and remediation, escalating complex or non-standard issues when needed to senior analysts or engineering teams.* Monitor observability, AIOps, and event management platforms to identify anomalies, performance issues, and emerging incidents using established operational processes and procedures.* Perform incident triage and correlation to determine ...