capacity planning. Understanding of chaos engineering principles and practices. Skills in cost optimization for cloud infrastructure. Specific Tools and Techniques: Experience in using cloud native monitoring tools like AWS CloudWatch, Azure Monitor, and Google Cloud Operations Suite. Experience with packet capture tools like Wireshark for troubleshooting network issues. Experience in using traceroute utilities and performance analysis tools like perf More ❯
capacity planning. Understanding of chaos engineering principles and practices. Skills in cost optimization for cloud infrastructure. Specific Tools and Techniques: Experience in using cloud native monitoring tools like AWS CloudWatch, Azure Monitor, and Google Cloud Operations Suite. Experience with packet capture tools like Wireshark for troubleshooting network issues. Experience in using traceroute utilities and performance analysis tools like perf More ❯
development workflows Solid understanding of Git and version control best practices Experience working with NoSQL databases, especially MongoDB and Redis Familiarity with AWS services like EC2, Lambda, S3, and CloudWatch Comfortable designing and working with RESTful APIs Hands-on experience with testing frameworks such as Jest , Mocha , or similar Understanding of CI/CD pipelines and modern DevOps practices More ❯
in general, with skills in a high-level language (e.g., Python, JavaScript, TypeScript, Java) and familiarity with modern development practices Understanding of Cloud Observability, Monitoring, and Tracing tools (Datadog, CloudWatch, Jaeger, ELK) and how best to leverage to support effective MTTR and mitigate high CFR Our UK benefits: Stock Options Annual Performance Bonus or Commissions Pension matched up to More ❯
to design innovative data solutions that address complex business requirements and drive decision-making. Your skills and experience Proficiency with AWS Tools: Demonstrable experience using AWS Glue, AWS Lambda, Amazon Kinesis, Amazon EMR , Amazon Athena, Amazon DynamoDB, AmazonCloudwatch, Amazon SNS and AWS Step Functions. Programming Skills: Strong experience with modern programming languages More ❯
We're Hiring: Senior Contact Centre Engineer (Amazon Connect) 📍 Location: Remote (UK Residents only) 📣 Type: Full Time, permanent 📅 Hours: Permanent Full Time Role 09:00-17:30 📢 About Us At Kensington Mortgages, we've been leading the way in providing specialist mortgage solutions for over 25 years. We're dedicated to offering people a chance to secure a mortgage … Engineer and shape the future of our cloud-based communication systems. We are looking for an experienced hands-on engineer to support the development, deployment, and maintenance of our Amazon Connect-based contact centre environment. This role plays a key part in delivering digital routing solutions, supporting internal users including training, and ensuring our systems run smoothly and securely. … and working with 3rd party service providers. ☑️ Experience, Knowledge, Skills Strong experience designing, deploying and maintaining contact centre environments (Avaya, Genesys etc.) including SIP Solid hands on knowledge of Amazon Connect, AWS Lambda, Lex Bots and DynamoDB Strong background in designing and implementing call routing systems, including routing profiles, queues, callbacks, emergency messaging, hours of operation, and holiday routing More ❯
We're Hiring: Senior Contact Centre Engineer (Amazon Connect) Location: Remote (UK Residents only) Type: Full Time, permanent Hours: Permanent Full Time Role 09:00-17:30 About Us At Kensington Mortgages, we've been leading the way in providing specialist mortgage solutions for over 25 years. We're dedicated to offering people a chance to secure a mortgage … Engineer and shape the future of our cloud-based communication systems. We are looking for an experienced hands-on engineer to support the development, deployment, and maintenance of our Amazon Connect-based contact centre environment. This role plays a key part in delivering digital routing solutions, supporting internal users including training, and ensuring our systems run smoothly and securely. … and working with 3rd party service providers. ☑️ Experience, Knowledge, Skills Strong experience designing, deploying and maintaining contact centre environments (Avaya, Genesys etc.) including SIP Solid hands on knowledge of Amazon Connect, AWS Lambda, Lex Bots and DynamoDB Strong background in designing and implementing call routing systems, including routing profiles, queues, callbacks, emergency messaging, hours of operation, and holiday routing More ❯
Engineer and shape the future of our cloud-based communication systems. We are looking for an experienced hands-on engineer to support the development, deployment, and maintenance of our Amazon Connect-based contact centre environment. This role plays a key part in delivering digital routing solutions, supporting internal users including training, and ensuring our systems run smoothly and securely. … and working with 3rd party service providers. Experience, Knowledge, Skills Strong experience designing, deploying and maintaining contact centre environments (Avaya, Genesys etc.) including SIP Solid hands on knowledge of Amazon Connect, AWS Lambda, Lex Bots and DynamoDB Strong background in designing and implementing call routing systems, including routing profiles, queues, callbacks, emergency messaging, hours of operation, and holiday routing … with dynamic messaging. Ability to troubleshoot using AWS Services such as CloudWatch, CloudTrail etc Designing and implementing logging, monitoring and alerting solutions for AWS hosted solutions. Experience in developing custom logic using AWS Lambda to enhance contact centre functionality. Good knowledge of Agent Chat/Web Chat applications with implementation experience Comfortable working with JSON Files, C#, .Net and More ❯
Maidenhead, Royal Borough of Windsor and Maidenhead, Berkshire, United Kingdom
Kensington Mortgages
Engineer and shape the future of our cloud-based communication systems. We are looking for an experienced hands-on engineer to support the development, deployment, and maintenance of our Amazon Connect-based contact centre environment. This role plays a key part in delivering digital routing solutions, supporting internal users including training, and ensuring our systems run smoothly and securely. … and working with 3rd party service providers. Experience, Knowledge, Skills Strong experience designing, deploying and maintaining contact centre environments (Avaya, Genesys etc.) including SIP Solid hands on knowledge of Amazon Connect, AWS Lambda, Lex Bots and DynamoDB Strong background in designing and implementing call routing systems, including routing profiles, queues, callbacks, emergency messaging, hours of operation, and holiday routing … with dynamic messaging. Ability to troubleshoot using AWS Services such as CloudWatch, CloudTrail etc Designing and implementing logging, monitoring and alerting solutions for AWS hosted solutions. Experience in developing custom logic using AWS Lambda to enhance contact centre functionality. Good knowledge of Agent Chat/Web Chat applications with implementation experience Comfortable working with JSON Files, C#, .Net and More ❯
CD pipelines (GitHub Actions) that keep development smooth and fast Maintain and scale infrastructure on AWS , including ECS, S3, RDS, and CloudFront Improve observability using tools like Datadog and CloudWatch — and act on what you find Automate key workflows around deployment, testing, scaling, and failure recovery Collaborate with engineers to build scalable, secure, and resilient services in Node.js Take … version-controlled 🧰 The Tech You'll Be Using Languages: Node.js (TypeScript), SQL Cloud & Infra: AWS (ECS, RDS, S3, CloudFront), Terraform, Docker CI/CD: GitHub Actions Monitoring & Logging: Datadog, CloudWatch Database: PostgreSQL ✅ What They're Looking For Strong experience working in production Node.js environments Hands-on with AWS services and container orchestration (ECS, Docker) Skilled at building and maintaining More ❯
IT – LegalTech Scale-Up – London (Head of IT, ISO27001, Networking, Team Leadership, AWS, EC2, ECS, Cloudfront, S3, Lambda, SQL Server, PostgreSQL, NoSQL, DynamoDB, Kubernetes, Rancher, Docker, ECS, PRTG, Kibana, Cloudwatch, Powershell, Python, Octopus, TeamCity, CodeBuild, Office365, Active Directory, VOIP, Hardware, Head of IT) We’re working with one of the UK’s fastest-growing LegalTech businesses — a dynamic and … compliance (especially ISO27001), and team management is essential, the wider stack includes technologies like AWS (EC2, ECS, S3, Cloudfront, Lambda), containerised environments (Kubernetes, Rancher, Docker), monitoring tools (PRTG, Kibana, Cloudwatch), scripting (Powershell, Python), CI/CD tools (Octopus, TeamCity, CodeBuild), Office365, Active Directory, and VOIP. Familiarity is great — but where you're not already an expert, training and support More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Noir
IT – LegalTech Scale-Up – London (Head of IT, ISO27001, Networking, Team Leadership, AWS, EC2, ECS, Cloudfront, S3, Lambda, SQL Server, PostgreSQL, NoSQL, DynamoDB, Kubernetes, Rancher, Docker, ECS, PRTG, Kibana, Cloudwatch, Powershell, Python, Octopus, TeamCity, CodeBuild, Office365, Active Directory, VOIP, Hardware, Head of IT) We’re working with one of the UK’s fastest-growing LegalTech businesses — a dynamic and … compliance (especially ISO27001), and team management is essential, the wider stack includes technologies like AWS (EC2, ECS, S3, Cloudfront, Lambda), containerised environments (Kubernetes, Rancher, Docker), monitoring tools (PRTG, Kibana, Cloudwatch), scripting (Powershell, Python), CI/CD tools (Octopus, TeamCity, CodeBuild), Office365, Active Directory, and VOIP. Familiarity is great — but where you're not already an expert, training and support More ❯
Experience applying infrastructure-as-code (IaC) principles in production environments. Desirable (Not Essential): Exposure to Kubernetes or other container orchestration tools. Experience with AWS monitoring and logging tools (e.g., CloudWatch). Familiarity with tools like Prometheus, Grafana, or the ELK Stack. Understanding of networking concepts or configuration management tools (Ansible, Chef, Puppet). Awareness of Agile methodologies. More ❯
Fully remote considered for the right candidate Required Experience: Proven hands-on experience with AWS cloud services across multiple production environments. Demonstrable experience delivering at least one project using Amazon Connect . Solid programming skills in Python , with experience building automation, tooling, or integrations in cloud environments. Strong practical knowledge of AWS infrastructure including EC2, Lambda, CloudFormation, IAM, VPC More ❯
AWS services Proven knowledge of Kubernetes and containerised application delivery Infrastructure as Code with Terraform CI/CD pipelines using GitLab or Drone Monitoring and logging – Grafana, Prometheus, or CloudWatch Experience in secure environments – knowledge of IAM, Vault, networking Active UK*C or Enhanced DV Clearance is a must (sole British nationals only) TO BE CONSIDERED: Please apply directly More ❯
AWS services Proven knowledge of Kubernetes and containerised application delivery Infrastructure as Code with Terraform CI/CD pipelines using GitLab or Drone Monitoring and logging – Grafana, Prometheus, or CloudWatch Experience in secure environments – knowledge of IAM, Vault, networking Active UK*C or Enhanced DV Clearance is a must (sole British nationals only) TO BE CONSIDERED: Please apply directly More ❯
and data warehousing techniques. DevOps & CI/CD: Familiarity with DevOps practices for data engineering, including infrastructure-as-code (e.g., Terraform, CloudFormation), CI/CD pipelines, and monitoring (e.g., CloudWatch, Datadog). Familiarity with big data technologies like Apache Spark, Hadoop, or similar. ETL/ELT tools and creating common data sets across on-prem (IBMDatastage ETL) and cloud More ❯