Customer Experience Optimisation Manager
- Hiring Organisation
- Harnham - Data & Analytics Recruitment
- Location
- London, South East, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £50,000 - £60,000 per annum
Define and deliver a CRO and experimentation roadmap aligned to commercial goals Optimise the full conversion journey to improve performance and user experience Use analytics, user insights, and testing tools to identify opportunities for improvement Lead and implement A/B testing and experimentation strategies across platforms Collaborate with engineering … experience or conversion optimisation: Proven experience in CRO, digital optimisation, or customer experience within a commercial environment Strong hands-on experience with experimentation and analytics tools such as Google Analytics, Optimizely, AB Tasty, or similar Ability to translate complex data into clear, actionable insights Strong understanding of front-end journeys ...