North West, England, United Kingdom Hybrid / WFH Options
max20 ltd
Our NHS Client is look for 2 x ApplicationsSupport to help out with day to day activity's. 1 x experience with Clinical ApplicationSupport - Diagnostics and Pharmacy. 1 x experience with General ApplicationSupport - Corporate/PAS Systems/EDMS, DrDoctor, Theatreman, G2 ETC. Hybrid working More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
AJ Bell
Job Description We now have a new opportunity for an ApplicationSupport Analyst to join the London ApplicationSupport Team. Reporting into the ApplicationSupport Manager, the role will be responsible for providing high quality support of AJ Bell’s trading platform, helping to develop, refine and maintain processes and improvements and … customer service to the business and our clients. Where appropriate, the role will also be responsible for providing support on incidents that are escalated by the ApplicationSupport Manager. What does the job involve? Management of applicationsupport tickets and keeping the queues as low as possible. Provide solutions to operational processes by establishing … with 3rd parties, ensuring service levels and user updates are maintained. Root cause analysis – identifying underlying root causes for recurring issues. Supporting project work as agreed with the ApplicationSupport Manager. Varied involvement in projects and initiatives relating to the trading platform. Both as an SME and occasionally as a team member to help deliver work packages. Where More ❯
Investment Banking - Infrastructure ApplicationSupport - Linux/Unix/AWS/IBM WebSphere/ServiceNow What you will be doing: Provide 2nd line production operational support for Linux/UNIX application services, many of which are business critical. Be a point of contact for stakeholder communications for the Service Operations teams including Unix Application, Unix Infrastructure … support and Unix DBA Support Provide remote and onsite support for internally developed business critical applications and 3rd Party vendor packages through Dev, Test, UAT and Prod. Manage and escalate problems as appropriate. Ensure that the BAU Service is prioritized, and all faults, incidents and problems are responded to in an efficient manner … fixes to applications. Support other technical changes being made which affect the Business Systems. Follow the Change Management procedure and other standard practices in installing and configuring applications in Test and Production environments. Key Skills/Experience Must have strong experience of supporting critical production applications in a Redhat Enterprise Linux, command line, environment. Must have More ❯
Suade's success is built on grit, determination, and our proven ability to develop cutting edge technology to create the next generation of RegTech. The customer support specialist is key on continuing providing a world-class customer service. Suade is delighted to be an equal opportunity employer. We have a diverse team with great values. All qualified applicants … will receive consideration for employment without bias. Job Summary The Support Engineer will be responsible for providing high-quality technical support as well as Product support to our clients and internal teams. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a passion for helping customers. You will be … the first point of contact for all issues and will work closely with our engineering and product teams to ensure customer satisfaction. Responsibilities As part of the Customer Support Team, you will be an integral part of the client post-sale experience and you will: Be the first line of contact with our clients, solving their information queries More ❯
Buckinghamshire, United Kingdom Hybrid / WFH Options
hireful
Are you passionate about leading high-performing Software support teams and delivering exceptional customer experiences? We are looking for an ApplicationSupport Manager to lead a dynamic team of nine support analysts in ensuring outstanding service across our suite of SaaS solutions. You ll be the backbone of our support operation, overseeing … helpdesk systems, optimising workflows, and championing a customer-first culture. Role: ApplicationSupport Manager, Software Support Manager, Software Support Team Lead, IT Support Manager, Service Desk Manager Salary: circa £55k - £57.5k base salary + Bonus and great benefits Benefits: 5% pension, 25 days holiday, two wellbeing days, Christmas shutdown, private healthcare, life … assurance, cinema tickets & more Location: Milton Keynes Hybrid If you have previous experience leading Software/Applicationsupport teams, ideally in SaaS environment, and thrive in fast-paced, customer-centric environments, we want to hear from you. Apply now and help us take customer experience to the next level. More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Hireful
Are you passionate about leading high-performing Software support teams and delivering exceptional customer experiences? We are looking for an ApplicationSupport Manager to lead a dynamic team of nine support analysts in ensuring outstanding service across our suite of SaaS solutions. You'll be the backbone of our support operation, overseeing … helpdesk systems, optimising workflows, and championing a customer-first culture. Role: ApplicationSupport Manager, Software Support Manager, Software Support Team Lead, IT Support Manager, Service Desk Manager Salary: circa £55k - £57.5k base salary + Bonus and great benefits Benefits: 5% pension, 25 days holiday, two wellbeing days, Christmas shutdown, private healthcare, life … assurance, cinema tickets & more Location: Milton Keynes – Hybrid If you have previous experience leading Software/Applicationsupport teams, ideally in SaaS environment, and thrive in fast-paced, customer-centric environments, we want to hear from you. Apply now and help us take customer experience to the next level. More ❯
Milton Keynes, Buckinghamshire, UK Hybrid / WFH Options
hireful
Are you passionate about leading high-performing Software support teams and delivering exceptional customer experiences? We are looking for an ApplicationSupport Manager to lead a dynamic team of nine support analysts in ensuring outstanding service across our suite of SaaS solutions. Below covers everything you need to know about what this opportunity entails … what is expected from applicants. You'll be the backbone of our support operation, overseeing helpdesk systems, optimising workflows, and championing a customer-first culture. Role: ApplicationSupport Manager, Software Support Manager, Software Support Team Lead, IT Support Manager, Service Desk Manager Salary: circa £50k base salary Bonus Benefits … pension, 25 days holiday, two wellbeing days, Christmas shutdown, private healthcare, life assurance, cinema tickets & more Location: Milton Keynes – Hybrid If you have previous experience leading Software/Applicationsupport teams, ideally in SaaS environment, and thrive in fast-paced, customer-centric environments, we want to hear from you. Apply now and help us take customer experience to More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Robert Half
ApplicationSupport Analyst - £40,000 + 12.5% pension Hybrid - 2 days in the office (London) We're working with a not-for-profit membership organisation that champions and protects the rights of authors, ensuring they receive fair recognition and reward for their work. With over 125,000 members worldwide, the organisation plays a vital role in licensing, collecting … and distributing revenues, while also campaigning for policies that support writers. They are now looking for an ApplicationSupport Analyst to join their IT team. This role is key to supporting the organisation's SAP Business One applications and associated systems, ensuring they run smoothly and continue to evolve in line with the needs of … the business. The role As an ApplicationSupport Analyst, you'll: Act as the escalation point for end-user support on SAP Business One, Power BI, and bespoke applications. Troubleshoot issues, resolve data queries, and manage service requests. Support income processing and data matching, ensuring accuracy across complex operational processes. Work closely with internal More ❯
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom Hybrid / WFH Options
Searchability (UK) Ltd
ApplicationSupport Analyst Hybrid working based out of Stoke on Trent office. A perfect opportunity for someone who is in applicationsupport to advance their career within a cutting-edge software and solutions house and develop both technical and soft skills. £30,000 - £35,000 p/a (negotiable DOE) Shifts between 6am - 10pm (on rotation … The communication side of this role is as important as any so clear and concise communication is essential. What you will need Experience of having worked in an ApplicationSupport role previously (preferred) or tech support within a SaaS environment. SQL Server Superb communication skills Problem solving/analytical mindset. The ability to handle multiple tasks … role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS - ApplicationSupport, SQL, SQL Server, Ticketing, SaaS More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Newton Blue
Were working with a Bristol based tech company looking to recruit an experienced ApplicationSupport Analyst to work on a hybrid basis. Our Client is an award winning leading global supplier of application software and implementation services to the health insurance sector. What you're looking for? Joining their friendly, team of 6 ApplicationSupport Analysts … to a worldwide customer base using their award-winning product and be responsible for: Triaging Incidents logged within the Service Desk system Investigating and resolving all types of applicationsupport issues/requests Working directly with client representatives to progress issues/requests Collaborating with colleagues to progress issues/requests and further understanding Following the Service Call … further in-depth analysis Liaising with different teams for progressing issues through to resolution Assisting with the download of databases from clients and their restore locally Cloud hosted applicationsupport activities The team strives to be non-hierarchical with a friendly can-do culture encouraging a proactive approach where every Analyst takes ownership of their ticket/s More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Newton Blue
Were working with a Bristol based tech company looking to recruit an experienced ApplicationSupport Analyst to work on a hybrid basis. Our Client is an award winning leading global supplier of application software and implementation services to the health insurance sector. What you're looking for? Joining their friendly, team of 6 ApplicationSupport Analysts … to a worldwide customer base using their award-winning product and be responsible for: Triaging Incidents logged within the Service Desk system Investigating and resolving all types of applicationsupport issues/requests Working directly with client representatives to progress issues/requests Collaborating with colleagues to progress issues/requests and further understanding Following the Service Call … further in-depth analysis Liaising with different teams for progressing issues through to resolution Assisting with the download of databases from clients and their restore locally Cloud hosted applicationsupport activities The team strives to be non-hierarchical with a friendly can-do culture encouraging a proactive approach where every Analyst takes ownership of their ticket/s More ❯
ApplicationSupport Analyst Team Lead* *Location:* Remote *Working hours:* 37.5 hours per week Monday to Friday 09:00 – 17:30 *About Kortext* At Kortext, we’re not just another tech company. We are on a mission to transform the way the world learns. As the UK’s #1 student learning content and engagement platform, we’re powering the … goal may be simple, but we understand that achieving it is more complex. If that inspires you, we’d love to hear from you._ *The Role* As the ApplicationSupport Analyst Team Lead, you will lead a proactive applicationsupport team focused on service excellence that contributes to the satisfaction and retention of Kortext customers. You … will act as a responder and an escalation point for the team, helping to document processes within the team and for interaction between ApplicationSupport and other functions. You will use a data-driven approach to understand and improve team performance, and instill a customer-centric approach. *Key responsibilities* * Monitor and triage incoming support tickets in More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Client Server Ltd
ApplicationSupport Engineer (Linux OOP Perl MySQL) London/WFH to £55k Are you a technologist ApplicationSupport Engineer with the ability to read and understand object orientated code? You could be joining a market leading FinTech company that provides a highly functional suite of software products to support post-trade processing for clients … including most of the financial institutions across the globe, processing around $3 trillion per day in securities lending. As an ApplicationSupport Engineer you will join a small, collaborative team responsible for client support and gain an indepth knowledge of their suite of products. There are a range of different things you can get involved with … SQL commands You have a basic networking and Cloud knowledge You're collaborative, with excellent communication and client facing skills What's in it for you: As an ApplicationSupport Engineer you will earn a competitive package: Salary to £55k + on-call payments (c£7k p/annum) Bonus Private Medical Insurance Employee Assistance Programme (including More ❯
Leicester, Leicestershire, United Kingdom Hybrid / WFH Options
Ambis Resourcing
A Sage 200 Support Consultant (Sage 200, Support, Sicon, Customer Service, Manufacturing) is required by a dynamic, long-established Sage solutions provider with over 40 years in the industry. A leading Sage consultancy and recognised Sage Development Partner, they are one of the largest Sage resellers in the Midlands. With a team of 28 staff and … across the UK. The business boasts a friendly, inclusive team culture with strong collaboration and exceptionally low staff turnover. To be considered, you must have: Strong Sage 200 support experience Proven experience supporting Sicon Manufacturing modules A strong customer service ethos and focus on customer success Experience working remotely with support tickets or escalations Excellent communication … and troubleshooting skills This is a fully remote role, ideal for someone looking for flexibility and autonomy. You'll initially help reduce a backlog of Sage 200 support tickets, working alongside a friendly and down-to-earth support team led by a people-first manager. In the longer term, you'll have the opportunity to cross More ❯
Loughborough, Leicestershire, England, United Kingdom Hybrid / WFH Options
Ambis Resourcing
A Sage 200 Support Consultant (Sage 200, Support, Sicon, Customer Service, Manufacturing) is required by a dynamic, long-established Sage solutions provider with over 40 years in the industry. A leading Sage consultancy and recognised Sage Development Partner, they are one of the largest Sage resellers in the Midlands. With a team of 28 staff and … across the UK. The business boasts a friendly, inclusive team culture with strong collaboration and exceptionally low staff turnover. To be considered, you must have: Strong Sage 200 support experience Proven experience supporting Sicon Manufacturing modules A strong customer service ethos and focus on customer success Experience working remotely with support tickets or escalations Excellent communication … and troubleshooting skills This is a fully remote role, ideal for someone looking for flexibility and autonomy. You'll initially help reduce a backlog of Sage 200 support tickets, working alongside a friendly and down-to-earth support team led by a people-first manager. In the longer term, you'll have the opportunity to cross More ❯
Hemel Hempstead, Hertfordshire, England, United Kingdom Hybrid / WFH Options
Octad Recruitment Ltd
This growing and successful Software Consultancy are looking for a Support Manager, this role is hybrid and based in Hemel Hempstead. To be considered they are looking for the following: Knowledge and Experience Proven experience supporting ERP systems, ideally within the Intact iQ ecosystem or similar tailored platforms Deep understanding of customer needs and the ability to translate … technical solutions into business value. Strong grasp of ERP architecture, data flows, and integration points across finance, inventory, and CRM modules. Demonstrated ability to lead and inspire support teams, manage performance, and drive continuous improvement. Skilled in using support metrics and customer feedback to inform decisions and improve outcomes. Clear, confident communicator with the ability to … engage technical and non-technical stakeholders alike Preferred Qualifications and Experience Proven experience managing or leading support teams in a customer-focused environment Solid understanding of ERP systems, ideally including Intact iQ or similar platforms Strong grasp of ERP processes including finance, inventory, and CRM modules Demonstrated success in driving KPIs and process improvement initiatives Background in customer More ❯
ApplicationSupport Lead (SFIA 5) Location: Remote Working (UK-based) Contract Length: 6 months Day Rate: c£450 per day (Outside IR35) The Opportunity: We are working in partnership with a leading consultancy to support a leading UK government client for an experienced ApplicationSupport Lead at SFIA Level 5. This is an excellent … opportunity for an individual with strong applicationsupport and service management expertise to play a key role in ensuring stability, efficiency and continuous improvement of a critical national system that directly contributes to protecting the public health here in the UK. Skills and Experience: Proven track record in applicationsupport leadership at scale, ideally in the … and improve delivery performance levels for the Case and Incident Management System (CIMS) product. Responsible for performance improvement, process design and CI/CD monitoring Review and enhance applicationsupport processes, driving faster resolution of prioritised tickets and improved communication with end-users. Define, document, and establish a stable maintenance schedule for the system. Align supportMore ❯
ApplicationSupport Lead (SFIA Level 5) 6 months (initially) Remote-working (UK-based) Market Rates Outside IR35 The Opportunity: We are seeking an experienced ApplicationSupport Lead to join a high-profile UK Central Government programme, delivered via a leading consultancy specialising in Digital Transformation. This role will play a pivotal part in ensuring the stability … performance and continual improvement of a critical national application. Skills and Experience: Proven experience leading applicationsupport teams in complex environments. Strong background in ITIL or service management frameworks, with a focus on continual service improvement. Excellent stakeholder management and communication skills, with the ability to build effective relationships across technical and non-technical audiences. Demonstrable experience of … service reporting. Previous experience supporting UK Government/GDS (GOV-UK) projects highly desirable. Role and Responsibilities: Leadership and Team Management Ensure operational efficiency of incident and request support processes. Oversee daily ticket triage, resolution and escalation. Lead appraisals and professional development planning for team members. Stakeholder and Supplier Engagement Act as the bridge between Technology teams, the More ❯
Stevenage, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Morson Talent
ApplicationSupport Engineer – FPGA Tools Location: Stevenage (2–3 days onsite, remainder remote) Contract: 12 months (extension likely) Rate: £50 per hour (Umbrella) Clearance: SC required (BPSS start acceptable) Overview: Opportunity to join a team supporting and optimising FPGA development environments. This role bridges FPGA designers, hardware/software engineers, IT teams, and external vendors. You will focus … toolsets, including version control and documentation. Monitor and manage FPGA tool license usage and procurement. Liaise between users, IT teams, and vendors to resolve hardware/software issues. Support development of IT hardware/software roadmaps for FPGA tools. Provide expert user support, training, and documentation. Essential Skills: Background in FPGA design and related tools (e.g. More ❯
Bracknell, Berkshire, United Kingdom Hybrid / WFH Options
Teksystems
Job Title: Application Production Support Engineer Job Description We are seeking a technically adept and proactive Support Engineer to join an existing project around Market Access. You will be responsible for supporting production environment, resolving technical issues, and ensuring seamless integration and deployment. Durations is 3 months initial Remote Working Inside IR35 Responsibilities Provide hands-on … support for production environments, ensuring the stability and performance of data workflows. Troubleshoot and resolve issues related to data pipelines and integrations built using Palantir Foundry, PySpark, and TypeScript. Collaborate with engineering and business teams to understand requirements and deliver timely solutions. Support and improve continuous integration (CI) processes to streamline deployment and reduce downtime. Communicate More ❯
for a 3rd Line support engineer/infrastructure engineer to join our market leading SaaS client. This is a customer facing role supporting a range of bespoke applications, both hosted and on prem, where you will need demonstrable experience installing, migrating and configuring SaaS applications. You will need experience troubleshooting complex issues in both an operational support … work. Key responsibilities ** Lead installations, upgrades, and configuration of bespoke solutions in client environments, coordinating closely with internal teams ** Act as a senior escalation point, providing expert level support and taking full ownership of advanced technical incidents ** Troubleshoot and resolve complex server, software, and compatibility challenges ** Build and maintain detailed documentation for processes, configurations, and deployments to supportMore ❯