3 of 3 Applications Support Consultant Jobs in the UK

Application Support Consultant – ERP Applications Location: Hybrid (3 days a week in Reading, 2 days remote) Salary: Permanent Role- Up to £40,000 + benefits Eligibility: Must have the right to work in the UK (no sponsorship available) About the Role I’m working on a great role for an Application Support Consultant … and you’ll play a key part in keeping business-critical systems running smoothly while building strong relationships with customers. You’ll be providing 2nd and 3rd line support — so it’s a step above the basic service desk stuff. The focus is on diagnosing issues, preventing them from happening again, and looking for ways to make things … changes, upgrades, and the occasional project, so there’s variety and a chance to properly get stuck in. What You’ll Be Doing Handling 2nd and 3rd line application support for ERP systems, digging into issues and sorting them before they become a problem. Doing root cause analysis on recurring issues and coming up with permanent fixes or More ❯

Senior Application Support Specialist Location: Hemel Hempstead, UK About Us Intact delivers perfect-fit software solutions that elevate the businesses of our customers. Powered by our customer-focused, collaborative and innovative team of Intacters, our software is used by more than 2,500 businesses worldwide. Continuously innovating since 1992, our open and trusting environment has created lasting relationships. … founders and many of our first team members are still a core part of the organisation. Intacters drive our culture and success and our goal is to inspire, support and help them to develop - and enjoy - their careers. Intact was honoured in the Deloitte Fast 50 for the fourth year running in 2020. To stay future-focused, we … solution and you will be a key member of this evolving team. Working as part of the wider Customer Success Office (CSO), our mission is to provide the Support and Services required to allow customers meet their ambitions for their ERP software. Responsibilities The Application Support Specialist will be responsible for assisting our growing customer base More ❯

Job Title: Application Support Consultant Salary:£35,000 p.a. The Business: Founded by a team of financial experts and ex-MAT professionals, IMP Software has a deep understanding of the challenges facing multi-academy trusts. Our mission is to empower multi-academy trusts with the tools and expertise they need to manage their finances more efficiently … of the team, through our respectful, fun(!) and supportive culture + flexible working, regular socials and funded/encouraged CPD. Role Description: An exciting opportunity to join our support team at IMP Software, you will be a key member of the team and play a crucial role in providing support and guidance to customers and team … members. Key Responsibilities Investigate and resolve customer queries in a timely and efficient manner. Escalate support tickets appropriately, ensuring timely communication and resolution of complex issues. Accurately log incidents and provide detailed replication steps, along with expected outcomes, to aid in troubleshooting and resolution. Create and update customer-facing documentation, including user guides and FAQs. Analyse tickets and More ❯