2 of 2 Remote Availability Management Jobs in the UK

of the Service Leadership Team (SLT), and helping drive a collaborative, customer-focused service culture across a 24/7 operation. Main Responsibilities System Management: Lead daily operations, maintenance, and upgrades of critical business systems, ensuring 99%+ availability and optimal performance. Incident Management: Oversee major and … standard incident processes (not hands-on) including communications, root cause analysis, corrective actions, and service restoration. Vendor Management: Manage third-party suppliers and partners to deliver against SLAs, drive system enhancements, and lead regular service reviews. SLA Implementation: Define, embed, and continuously improve SLA frameworks to ensure business-aligned … performance measurement and accountability Change Management: Drive system change initiatives to maximise adoption, minimise disruption, and support a culture of continuous improvement. Project Leadership: Lead system-related projects and workstreams, including upgrades, migrations, and new implementations, ensuring delivery to time, scope, and quality. Stakeholder Management: Engage and influence More ❯

of the Service Leadership Team (SLT), and helping drive a collaborative, customer-focused service culture across a 24/7 operation. Main Responsibilities System Management: Lead daily operations, maintenance, and upgrades of critical business systems, ensuring 99%+ availability and optimal performance. Incident Management: Oversee major and … standard incident processes (not hands-on) including communications, root cause analysis, corrective actions, and service restoration. Vendor Management: Manage third-party suppliers and partners to deliver against SLAs, drive system enhancements, and lead regular service reviews. SLA Implementation: Define, embed, and continuously improve SLA frameworks to ensure business-aligned … performance measurement and accountability Change Management: Drive system change initiatives to maximise adoption, minimise disruption, and support a culture of continuous improvement. Project Leadership: Lead system-related projects and workstreams, including upgrades, migrations, and new implementations, ensuring delivery to time, scope, and quality. Stakeholder Management: Engage and influence More ❯