Service Delivery Senior Manager (Operations)
- Hiring Organisation
- Jobleads-UK
- Location
- Greater London, England, United Kingdom
overall operational management and performance of the revenue collection service delivered under the programme. The role provides leadership across several operational functions including Back Office System Support, Fraud Management, Sales & Revenue Operations, Base Data Management, IT Operations, and Service Tool Integration. The Service Delivery Senior Manager ensures that … stakeholders, ensuring effective service delivery and alignment with programme objectives. Key duties include: Provide leadership and oversight for a large fare collection system Back office operational service delivery function, including: Back Office System Support Fraud Reduction Management Sales and Revenue Operations Base Data Management IT Operations ...