Head of Risk Operations
- Location
- Greater London, England, United Kingdom
solving for 24/7 coverage, quality of customer experience and cost efficiency Create a repeatable & scalable operating rhythm, including clear OKRs Take a data-driven approach to performance management Strike the right balance between risk, customer experience and commercial impact, ensuring timely, high-quality decision making and communications … driving cross-functional outcomes without full reporting-line authority Demonstrated delivery of automation/AI-led transformation in an operations setting Evidence of big data/analytics (including SQL, DBX and BI tooling) Preferred experience: Cross-border payments; multi-entity, multi-licence environments Experience across Payments, Issuing ...