and implementing Flow Designer and Legacy Workflow Editor. Service Portal Development: Custom widgets, pages, and themes. Data Management: Import Sets, Transform Maps, and Data Policies. ConfigurationManagement: Working with CMDB and Discovery. Performance Analytics and Reporting: Creating dashboards and custom reports. Security and Access Control: Roles, ACLs, and data protection best practices. Certifications: Certified System Administrator (CSA) Certified Application Developer More ❯
South East London, London, United Kingdom Hybrid / WFH Options
Circle Group
and implementing Flow Designer and legacy Workflow Editor. Service Portal Development : Custom widgets, pages, and themes. Data Management: Import Sets, Transform Maps, and Data Policies. ConfigurationManagement: Working with CMDB and Discovery. Performance Analytics and Reporting : Creating dashboards and custom reports. Security and Access Control : Roles, ACLs, and data protection best practices. Certifications: Certified System Administrator ( CSA )/Certified Application More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Circle Recruitment
and implementing Flow Designer and legacy Workflow Editor. Service Portal Development : Custom widgets, pages, and themes. Data Management: Import Sets, Transform Maps, and Data Policies. ConfigurationManagement: Working with CMDB and Discovery. Performance Analytics and Reporting : Creating dashboards and custom reports. Security and Access Control : Roles, ACLs, and data protection best practices. Certifications: Certified System Administrator ( CSA )/Certified Application More ❯
configure ITAM applications (Hardware, Software, Consumables, etc.) Customize data models, business rules, flows, and UI components Integrate ServiceNow with SCCM, JAMF, Intune, or other inventory tools Collaborate with SAM, CMDB, and ITSM teams to ensure ecosystem alignment Maintain platform health, optimize performance, and support version upgrades Deliver client workshops and provide technical input during design sessions You must: Strong ServiceNow More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions
configure ITAM applications (Hardware, Software, Consumables, etc.) Customize data models, business rules, flows, and UI components Integrate ServiceNow with SCCM, JAMF, Intune, or other inventory tools Collaborate with SAM, CMDB, and ITSM teams to ensure ecosystem alignment Maintain platform health, optimize performance, and support version upgrades Deliver client workshops and provide technical input during design sessions You must: Strong ServiceNow More ❯
platform's reliability and compliance posture. What we need: Proven experience managing IT incidents and problems in complex environments, including major incident handling. Hands-on experience with SACM processes, CMDB tools, and asset lifecycle management. Excellent communication, coordination, and stakeholder management skills, particularly in high-pressure scenarios. Strong documentation and analytical skills, with high attention to detail. Current SC Clearance More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Bupa
Care Systems Support and Service Desk for seamless end-to-end service. Act as a conduit and escalation point for incident and security management. Manage the ConfigurationManagementDatabase (CMDB) and ensure application/infrastructure interdependencies are understood. Perform daily tasks to keep applications running effectively. Manage obsolescence and maintain relevant registers. Ensure security and compliance of technology products with … Care Systems Support and Service Desk for seamless end-to-end service. Act as a conduit and escalation point for incident and security management. Manage the ConfigurationManagementDatabase (CMDB) and ensure application/infrastructure interdependencies are understood. Perform daily tasks to keep applications running effectively. Manage obsolescence and maintain relevant registers. Ensure security and compliance of technology products with More ❯
to improve user experience of interacting with systems and encourage engagement with self-service features like incident logging and support requests. Support the maintenance of OLA, service catalogue and CMDB functionality to ensure that all the system components can work together effectively. Person specification Experience administering Ivanti Neurons or Service Manager or any ITSM platform. (Lead criteria) Strong technical troubleshooting More ❯
to improve user experience of interacting with systems and encourage engagement with self-service features like incident logging and support requests. Support the maintenance of OLA, service catalogue and CMDB functionality to ensure that all the system components can work together effectively. Person specification Experience administering Ivanti Neurons or Service Manager or any ITSM platform. (Lead criteria) Strong technical troubleshooting More ❯
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
Manchester Digital
to improve user experience of interacting with systems and encourage engagement with self-service features like incident logging and support requests. Support the maintenance of OLA, service catalogue and CMDB functionality to ensure that all the system components can work together effectively. Person specification Experience administering Ivanti Neurons or Service Manager or any ITSM platform. (Lead criteria) Strong technical troubleshooting More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Virgin Money
analytical, reporting and problem-solving skills (PowerBI desirable). Strong stakeholder engagement and communication abilities. It's a bonus if you have but not essential Familiarity with ITAM and CMDB practices. ServiceNow experience. SAM certification (e.g., CSAM, ITIL, ISO/IEC 19770). Experience of working in the Banking & Finance sector Red Hot Rewards Generous holidays - 38.5 days annual leave More ❯
kept up to date. Report and manage license usage, tracking and reporting. Ensure that all asset configuration items are identified, accounted, reported, verified and audited Coordinate all asset configurationmanagementdatabase changes which directly or indirectly impacts production services Have a working knowledge of implications of configuration changes, such as pricing changes, license allocation and other key Asset Management services. More ❯
services including Early Life Support for the business, Knowledge Management - documentation & training for the Service Desk and IT Operations, along with necessary updates to Asset & ConfigurationManagement resource, e.g. CMDB, ICT Asset list, License Management. Planning and execution of IT Service Continuity Testing as directed by the Service Manager. You will be required to travel and spend time away from More ❯
the following key skills: - At least a year's ServiceNow system admin experience ideally gained in a ITSM environment - Hands-on experience configuring core ITSM modules (Incident, Change, Request, CMDB). - Solid understanding of ServiceNow architecture and scripting - Experience integrating ServiceNow with other platforms using REST/SOAP APIs. - Excellent communication and stakeholder management skills. Whilst the max day rate More ❯
Belfast, Northern Ireland, United Kingdom Hybrid / WFH Options
Ultima
travel to customer site(s) where required. Strive to become a Trusted Advisor for customer to encourage repeat business and business development Oversee the maintenance and accuracy of the CMDB, ensuring it accurately reflects the organization's IT infrastructure, assets, and relationships. Supporting Account Director with identification and progression of further Managed Services business. Highlight inefficiencies in internal communication and More ❯
Surrey, England, United Kingdom Hybrid / WFH Options
Proactive Appointments
them ASAP on a 12 month contract. The role will be remote working and has been scoped Inside of IR35 Key Skills: A fundamental understanding of ITSM, ITIL, or CMDB Advanced Unix/Linux experience Experience working with cloud based software like Microsoft Azure, Amazon Web Services, Google Cloud Platform, Oktais essential. 12 months Hybrid working Inside IR35 Key responsibilites More ❯
Newport, Gwent, United Kingdom Hybrid / WFH Options
Hays Technology
and OT environments. This is a strategic opportunity to shape asset management, while mentoring others and solving complex challenges. Requirements include: Skilled in asset management tools like ServiceNow and CMDB Experienced in software asset tracking and compliance (SAM) Deep understanding of IT/OT hardware, software, and networking assets Manages full asset lifecycle: procurement to decommissioning Well-versed in industry More ❯
Rogerstone, Gwent, United Kingdom Hybrid / WFH Options
Hays Technology
and OT environments. This is a strategic opportunity to shape asset management, while mentoring others and solving complex challenges. Requirements include: Skilled in asset management tools like ServiceNow and CMDB Experienced in software asset tracking and compliance (SAM) Deep understanding of IT/OT hardware, software, and networking assets Manages full asset lifecycle: procurement to decommissioning Well-versed in industry More ❯
Experience working with structured data pipelines (e.g. JSON ingestion, normalization, tagging, enrichment) Experience with container technologies (Docker) and Kubernetes platforms (e.g. EKS, GKE, OpenShift) Experience integrating inventory data with CMDB platforms Familiarity with NoSQL databases Infrastructure as Code (IaC) Hands On Expertise: demonstrable experience with the following: Programming Languages: Python and Go. CI/CD: Terraform, Harness, Tekton, Jenkins, etc. More ❯
standards. Strong working knowledge of network and server hardware. Experience working with BOMs to ensure compatibility and efficiency. Significant previous datacenter experience in deployment, design or operations. Familiarity with CMDB tooling such as NetBox. Nice to have: Working knowledge and experience of using Infiniband fabrics Working knowledge of fat tree or rail-optimised designs for AI workloads Ability to perform More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Computappoint
configurationmanagement processes within their ITSM framework, delivering value in a dynamic MSP environment. Key Responsibilities: Define and implement Asset & ConfigurationManagement processes and policies. Design and deliver a CMDB model for service mapping and lifecycle tracking. Configure CMDB and asset modules in collaboration with ITSM tooling teams. Establish lifecycle processes for hardware and software asset management. Ensure software license … compliance and accurate CMDB data through audits. Create reports and dashboards on asset utilization and configuration data. Train teams on asset and configurationmanagement best practices. Experience/Skills Required: ITIL v4 certification with strong knowledge of ITIL principles. Proven experience leading large-scale Asset & ConfigurationManagement initiatives. Expertise in CMDB, Software Asset Management (SAM), and ServiceNow. Strong analytical, problem More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
NonStop Consulting Ltd
shaping requirements to building integrations and delivering robust, user-friendly solutions on the ServiceNow platform. What You'll Be Working On Enhancing and customising modules such as ITSM, ITOM, CMDB, CSM, and HRSD Developing custom applications, portals, and dashboards Implementing automation using Flow Designer and legacy Workflow Editor Building and consuming REST/SOAP APIs for external integrations Managing data … imports, CMDB structure, and Discovery Supporting performance analytics and reporting across services What We're Looking For Hands-on experience in ServiceNow development and scripting (JavaScript essential) Strong skills with Client Scripts, Script Includes, UI Policies, and Business Rules Demonstrated knowledge of ServiceNow architecture and module configuration Experience working in agile teams, ideally using Jira or Azure DevOps Active SC More ❯
Portsmouth, Hampshire, South East, United Kingdom Hybrid / WFH Options
IO Associates
configuration control, data integrity, and compliance with company guidelines and CM best practices. In this role, you'll manage the Product Lifecycle Management (PLM) tool/ConfigurationManagementDatabase (CMDB), support internal teams with document/data control, and liaise with external stakeholders to ensure alignment and traceability. You'll lead CM activities-identification, change control, audits, and status accounting More ❯
ServiceNow Lead Technical Consultant (ITSM, CSM, HRSD, CMDB) Fully Remote (UK) Circa. £80k DOE + Benefits Would you like to be part of a ServiceNow Partner where your work genuinely makes a difference, and you're surrounded by a supportive team that values what you bring to the table? Fancy jumping straight into meaningful projects across a variety of sectors … developers, engaging with stakeholders, and making sure the solutions you deliver hit the mark. We need your solid hands-on experience with ServiceNow, ideally across ITSM, CSM, HRSD, and CMDB, and your track record of leading technical teams through successful project delivery. This is a fully remote Lead Technical Consultant role (UK-based only), and unfortunately, sponsorship isn't available. … this sound like it's the right role for you? Let me know if you have any questions. Matt Stanton at Akkodis. ServiceNow Lead Technical Consultant (ITSM, CSM, HRSD, CMDB) Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety More ❯
ServiceNow Lead Technical Consultant (ITSM, CSM, HRSD, CMDB) Fully Remote (UK) Circa. £80k DOE + Benefits Would you like to be part of a ServiceNow Partner where your work genuinely makes a difference, and you're surrounded by a supportive team that values what you bring to the table? Fancy jumping straight into meaningful projects across a variety of sectors … developers, engaging with stakeholders, and making sure the solutions you deliver hit the mark. We need your solid hands-on experience with ServiceNow, ideally across ITSM, CSM, HRSD, and CMDB, and your track record of leading technical teams through successful project delivery. This is a fully remote Lead Technical Consultant role (UK-based only), and unfortunately, sponsorship isn't available. … this sound like it's the right role for you? Let me know if you have any questions. Matt Stanton at Akkodis. ServiceNow Lead Technical Consultant (ITSM, CSM, HRSD, CMDB) Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety More ❯