Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid/Remote Options
Atrium Workforce Solutions Ltd
banking or financial services sector (highly desirable). Strong technical expertise in ServiceNow configuration, customisation, scripting (JavaScript, Glide), and workflow design. Experience with modules such as ITSM , ITOM , or CMDB . Solid understanding of ServiceNow architecture and best practices. Experience with ServiceNow integrations using REST/SOAP APIs and other integration tools. Strong knowledge of Agile methodologies and experience working More ❯
experience Strong expertise in Domain Separated ITSM environments and managing complex integrations Strong development in JavaScript, Glide API, Script Includes, REST/SOAP APIs, and ServiceNow Scripting Experience with CMDB, Asset Management, Service Portal development (HTML/CSS/AngularJS), and workflow automation Proven track record managing upgrades, troubleshooting complex issues, and stakeholder communication ITIL awareness with the ability to More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Computappoint
experience Strong expertise in Domain Separated ITSM environments and managing complex integrations Strong development in JavaScript, Glide API, Script Includes, REST/SOAP APIs, and ServiceNow scripting Experience with CMDB, Asset Management, Service Portal development (HTML/CSS/AngularJS), and workflow automation Proven track record managing upgrades, troubleshooting complex issues, and stakeholder communication ITIL awareness with the ability to More ❯
Newbury, Berkshire, South East, United Kingdom Hybrid/Remote Options
Syntax Consultancy Limited
GRC, SecOps + custom applications. Leading the design, development + implementation of ServiceNow solutions. Proven expertise in ServiceNow integrations including: REST, SOAP, APIs, MID Servers. Designing, developing + implementing CMDB and Discovery. ServiceNow scripting (JavaScript, Glide, Flow Designer), and ServiceNow data models. Deep technical expertise in the ServiceNow platform + serving as a technical authority on ServiceNow architecture, design + More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid/Remote Options
Atrium Workforce Solutions Ltd
as a Project Manager delivering banking or financial services sector projects , ideally ServiceNow projects (implementation, upgrade, or enhancement) Strong understanding of ServiceNow modules such as ITSM, ITOM, HRSD, or CMDB ideally Excellent project planning, delivery, and stakeholder management skills. Experience managing Agile or hybrid delivery frameworks. Strong communication, reporting, and leadership skills - able to influence and engage senior stakeholders. Experience More ❯
Newbury, Berkshire, United Kingdom Hybrid/Remote Options
Syntax Consultancy Ltd
GRC, SecOps + custom applications. Leading the design, development + implementation of ServiceNow solutions. Proven expertise in ServiceNow integrations including: REST, SOAP, APIs, MID Servers. Designing, developing + implementing CMDB and Discovery. ServiceNow scripting (JavaScript, Glide, Flow Designer), and ServiceNow data models. Deep technical expertise in the ServiceNow platform + serving as a technical authority on ServiceNow architecture, design + More ❯
leeds, west yorkshire, yorkshire and the humber, united kingdom Hybrid/Remote Options
Spotlight Sports Group
Supplier order management for hardware and software provision. Ensuring support and operational procedure documents are kept up to date for day to day activities and tasks. Maintaining the ConfigurationManagementDatabase for ICS assets. ITIL Incident Management using a Service Management toolset following an established best practice framework process. Essential Requirements: Minimum of 1 years' experience working in an IT More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom Hybrid/Remote Options
Reed
to get stuck in. Day to day responsibilities of this role will include: IT Asset Management including IT asset allocation, stock levels, replenishment, audits etc Using the ServiceNow configurationmanagementdatabase for Newcastle based assets. Coordination of local joiners, leavers, movers where a DS service or asset is involved Contract Management for a subset of Digital Services contracts - supplier review More ❯
East London, London, United Kingdom Hybrid/Remote Options
Lynx Recruitment Limited
strategic objectives and regulatory requirements. Key Responsibilities: Lead the architecture, design, and implementation of ServiceNow modules across the enterprise. Design and govern the technical architecture for Change Management and CMDB in ServiceNow, ensuring integration, scalability, and alignment with platform best practices. Define solution architecture, including workflows, integrations, and system enhancements. Collaborate with stakeholders to gather requirements and translate them into More ❯
Banbury, Oxfordshire, United Kingdom Hybrid/Remote Options
Chiltern Railways
Improvement Manage the deployment of new security tools, ensuring existing tools are maintained and tuned. Identify gaps, implement enhancements, and drive automation for continuous improvement. Integrate tools with SIEM, CMDB, and ticketing systems to streamline workflows. Create and update troubleshooting guides and knowledge base articles to support the wider team. Compliance and Governance Ensure practices meet known frameworks and standards More ❯
Hook Norton, Oxfordshire, United Kingdom Hybrid/Remote Options
Chiltern Railways
Improvement Manage the deployment of new security tools, ensuring existing tools are maintained and tuned. Identify gaps, implement enhancements, and drive automation for continuous improvement. Integrate tools with SIEM, CMDB, and ticketing systems to streamline workflows. Create and update troubleshooting guides and knowledge base articles to support the wider team. Compliance and Governance Ensure practices meet known frameworks and standards More ❯
South Nutfield, Surrey, United Kingdom Hybrid/Remote Options
Cloud2Me
maintenance tasks. Deploy and configure virtual machines, storage, and network components. Collaborate with project teams to support customer migrations and onboarding. Maintain detailed technical documentation and update configuration records (CMDB). Troubleshoot complex issues across hardware, software, and networking layers. Participate in out-of-hours maintenance windows when required. Contribute to continuous improvement through process automation and documentation. What s More ❯
Redhill, Surrey, England, United Kingdom Hybrid/Remote Options
Cloud2Me
maintenance tasks. Deploy and configure virtual machines, storage, and network components. Collaborate with project teams to support customer migrations and onboarding. Maintain detailed technical documentation and update configuration records (CMDB). Troubleshoot complex issues across hardware, software, and networking layers. Participate in out-of-hours maintenance windows when required. Contribute to continuous improvement through process automation and documentation. What’s More ❯
new systems and applications. Provide timely resolution of escalated 3rd line support issues for key business systems. Maintain documentation in line with ITIL requirements and the configurationmanagementdatabase (CMDB). About You We are looking for a candidate with strong technical expertise, analytical skills, and the ability to work under pressure while delivering practical solutions. Essential Experience & Skills Excellent More ❯
Great Driffield, Kelleythorpe, East Riding of Yorkshire, United Kingdom Hybrid/Remote Options
Hawk 3 Talent Solutions
new systems and applications. Provide timely resolution of escalated 3rd line support issues for key business systems. Maintain documentation in line with ITIL requirements and the configurationmanagementdatabase (CMDB). About You We are looking for a candidate with strong technical expertise, analytical skills, and the ability to work under pressure while delivering practical solutions. Essential Experience & Skills Excellent More ❯
Bracknell, Berkshire, South East, United Kingdom Hybrid/Remote Options
4 RECRUITMENT SERVICES LTD
and resolve technical issues, escalating where necessary Deploy Windows 11 across multiple device models Prepare new devices, install applications and coordinate user handovers Maintain asset records and update the CMDB Provide professional, empathetic customer service and user guidance Contribute to project delivery and maintain IT knowledge base documentation Ensure adherence to Council standards on health and safety, equality and safeguarding More ❯
Wokingham, Bracknell, Berkshire, United Kingdom Hybrid/Remote Options
4Recruitment Services
and resolve technical issues, escalating where necessary Deploy Windows 11 across multiple device models Prepare new devices, install applications and coordinate user handovers Maintain asset records and update the CMDB Provide professional, empathetic customer service and user guidance Contribute to project delivery and maintain IT knowledge base documentation Ensure adherence to Council standards on health and safety, equality and safeguarding More ❯
Leicester, Leicestershire, East Midlands, United Kingdom Hybrid/Remote Options
Fruition Group
is delivered, governed, and championed across a complex enterprise environment. As the IT Configuration Manager, you'll play a key role in managing and enhancing the ConfigurationManagementDatabase (CMDB), ensuring data quality, governance, and alignment with wider business goals. You'll work closely with ServiceNow specialists, Service Management, and senior technology stakeholders - including the CTO, Service Owners, and the … years' experience in ConfigurationManagement or a related IT Service Management (ITSM) discipline. Strong understanding of ServiceNow, CIs, and Service Offerings. Proven experience implementing or improving a CMDB, ideally in an enterprise environment. Solid grasp of ITIL principles and how to apply them pragmatically in real-world settings. Excellent communication and stakeholder management skills - able to explain complex technical concepts More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Opus Recruitment Solutions Ltd
client are in the Public sector, so any similar industry experience there would be beneficial.Skills required: Strong knowledge of ITSM processes and frameworks Deep expertise in Change Management and CMDB modules Familiarity with CSDM, Service Mapping, and CI lifecycle management Excellent problem-solving, documentation, and stakeholder communication skills ServiceNow certifications (CSA, CIS – ITSM, CMDB) highly desirable More ❯
yeovil, south west england, united kingdom Hybrid/Remote Options
Leonardo
strategies. Drive continuous improvement by leading service performance reviews, using data insights to identify trends and optimisation opportunities, and fostering a culture of ongoing enhancement and operational excellence. Oversee CMDBmanagement by ensuring accuracy, completeness, and governance of the CMDB, maintaining effective CI relationships to support change and incident management, and working with stakeholders to improve data quality. Enhance service … Strong stakeholder engagement and influencing skills. Proven ability to manage a mixture of internal and external challenges to meet business outcomes. Expertise in Risk Management, Capacity Management, Continuous Improvement, CMDB governance, Service Availability, and Operational Governance. ITIL qualified or experienced working within ITIL-aligned environments. Ability to analyse complex information and make effective, evidence-based decisions. Leadership capability: able to More ❯
Consultants - Inside IR35 Fully Remote | 3-6 Month Contracts | Inside IR35 (Client Payroll - Employer's NI Covered) We're hiring two ServiceNow Consultants to join a major ITSM and CMDB transformation programme. Both roles are fully remote and inside IR35, with payroll run directly by the client. Role 1: ServiceNow Consultant - Change Management Key Focus Areas: Delivery of modern Change … Management processes Implementing Change Models , approval workflows & risk assessments Integration with DevOps pipelines Strong understanding of ITSM and best-practice governance Role 2: ServiceNow Consultant - CMDB Key Focus Areas: Deep knowledge of Discovery and IRE rules CMDB integrations and Service Mapping/Modelling Working with the Common Service Data Model (CSDM) CI clean-up, data quality and CMDB governance Details More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Lynx Recruitment Ltd
Consultants – Inside IR35 Fully Remote | 3–6 Month Contracts | Inside IR35 (Client Payroll – Employer’s NI Covered) We’re hiring two ServiceNow Consultants to join a major ITSM and CMDB transformation programme. Both roles are fully remote and inside IR35, with payroll run directly by the client. Role 1: ServiceNow Consultant – Change Management Key Focus Areas: Delivery of modern Change … Management processes Implementing Change Models , approval workflows & risk assessments Integration with DevOps pipelines Strong understanding of ITSM and best-practice governance Role 2: ServiceNow Consultant – CMDB Key Focus Areas: Deep knowledge of Discovery and IRE rules CMDB integrations and Service Mapping/Modelling Working with the Common Service Data Model (CSDM) CI clean-up, data quality and CMDB governance Details More ❯
and Service Operations . What You'll Do Lead the service transition of a complex, business-critical project into BAU. Define, implement, and mature ITIL processes (Change, Incident, Problem, CMDB/config, Release). Own and enhance ServiceNow workflows , configuration, and governance. Ensure all incident tickets, assets, knowledge, and documentation are fully transitioned to operational teams. Work closely with Project … improvements across service governance, tooling, and support models. What You Bring Strong background in Service Transition/Service Delivery within complex enterprise environments. Hands-on experience with ServiceNow (config, CMDB, change, workflows). Deep understanding of ITIL v3/v4 and how to build processes from the ground up. Proven track record moving major programmes from critical project phase into More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Arden Resourcing Limited
ServiceNow Lead Functional Consultant Remote working Rate negotiable – Inside IR35 My client, a global digital solutions company, is recruiting for a ServiceNow Lead Functional Consultant, for an initial 10-month period, which is likely to be extended. The role is More ❯