4 of 4 Remote/Hybrid CTI Jobs in the UK

LWCs Designed for internal and external users, including partners and customers on Experience Cloud Worked with third-party packages: e.g. document generation, e-signature, CTI, industry-specific products Working knowledge of Agentforce and how to design agentic experiences Made and articulated boundary decisions - what Salesforce masters, what sits elsewhere ...

Solution or Technical Architect with a focus on B2C Salesforce implementations. Deep knowledge of Service Cloud capabilities: Routing, Omnichannel, Service Cloud Voice (or CTI like Vonage), Email-to-Case, and Enhanced Messaging. Hands-on expertise with Data 360, Marketing Cloud Engagement and cross-cloud integration patterns (Marketing Cloud Connect, APIs ...

matter Lead discovery, demos, and proofs of value alongside our Strategic Advisory and Solutions teams, tying Flashpoint intelligence to real use cases in CTI, vulnerability management, fraud, and physical security Structure and close multi-year deals with ACVs from £75K to £750K+, working with UK resellers and partners where they ...

looking for an IT Service Manager to take ownership of our core business applications (such as POS, PMS, CRM, contact center/CTI and retail ERP), acting as the customer-side service owner and primary operational link with external software vendors. You will ensure high application stability and service continuity … management and application support delivery across a multi-country business, with experience governing solutions across store operations (POS/PMS), customer contact centrers (CRM, CTI), and backoffice ERPs Several years of external vendor governance and managed services oversight (L2/L3 SLAs, KPIs, backlogs) Strong ITIL/service management background ...