CRM and Customer Analyst
Theale, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Harnham
a lean, collaborative, and high-impact data team at the heart of a leading British wine retailer and distributor. About the Role: You’ll be instrumental in shaping customer analytics across three key brands, working alongside stakeholders in CRM, Data, Finance, and BI. This is a hands-on analytical role with real influence over how campaigns are planned, measured … and optimised. It’s perfect for someone ready to take the next step in their analytics career and help evolve the way data is used in the business. What You’ll Do: Lead campaign analytics and performance dashboards Deliver ad hoc insights to shape CRM and marketing strategy Collaborate with CRM teams on segmentation, timing, and targeting … evolution of a robust customer database Work closely with finance and BI to ensure activity is measurable and profitable Contribute to the team’s longer-term journey toward advanced analytics and AI What We’re Looking For: 3–5 years of experience in a commercial or customer analytics role Strong SQL skills and experience with Tableau and/ More ❯
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