the most exciting ideas that are shaping the future of Amazon. As a program manager the candidate will support in the creation, implementation and execution of the governance for capacitymanagement for our existing network (EU and UK). The candidate will be working closely with key stakeholders such as Operations, Network Planning, ACES and Engineering teams to … align, validate and plan the maximum capacities for each sort center. The candidate will support coordinating the development of clear site capacity baseline, understanding of capacity constraints, set targets to increase capacity utilization, establish a change management process, reporting tools and provide inputs that will be used for peak preparation, planning cycles, and investment decisions. Would … and work in multiple countries and cultures? The role will be based in UK with 15% of time traveling either domestically or to other EMEA countries. Key job responsibilities CapacityManagement - Conduct Infrastructure capacity assessments to support long term planning operations - Develop and implement systems to monitor sort center infrastructure capacity changes - Create standardized reporting tools More ❯
Program Manager - EU Logistics CapacityManagement, EU Planning & Capacity Job ID: Amazon UK Services Ltd. We are looking for a Program Manager - EU Logistics CapacityManagement at EUPC (EU Planning & Capacity). As a Program Manager, you are driving change and improvements across the organization whilst always thinking about the bigger picture. You are … on the program status • Challenge the status quo on the outbound transportation and supply chain processes together with partner teams to create and manage an end-to-end EU capacity roadmap that drives excellence in delivering customer experience • Play a key role in planning and forecasting for Amazon's key sales events, working with a wide range of stakeholders … areas of the business, like diversity, equity, and inclusion. About the team The team specializes on end-to-end transport and supply chain optimization. The team has a Program Management and Analytics pillar to drive excellence in outbound operations planning. BASIC QUALIFICATIONS BASIC QUALIFICATIONS - Bachelor's degree - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL More ❯
through effective triage and coordination with cross-functional teams. You will interact closely with both IT professionals and business users to resolve functional issues while adhering to robust service management protocols. By participating in shift rotations and following best practices in incident management, you will help guarantee uninterrupted production processes. Your ability to communicate effectively with suppliers, OEMs … minimise disruption to manufacturing operations.* Engage directly with IT and business users to address functional issues related to manufacturing execution systems (MES) and production line devices.* Follow established service management processes such as Incident Management, Change Management, CapacityManagement, Problem Management, and Service Level Management to maintain high standards of delivery.* Maintain agreed … members through regular updates, knowledge transition sessions, and collaborative problem-solving.* Assist in preparing operational reports for stakeholders by tracking progress on incident resolution and ongoing projects.* Support stakeholder management by providing clear communication channels and regular status updates throughout the incident lifecycle. What you bring: * Demonstrated experience supporting IT endpoints within production line environments-including troubleshooting hardware such More ❯
Role Overview We are seeking a highly organized and proactive Technology Finance & Business Manager to work closely with the Director of Transformation & Delivery to manage department finances, procurement, workforce management, and support reporting. Your primary focus will be on managing the change and operational budgets of the technology teams, managing commercial agreements with suppliers, governing spend and contracts, and … resource management & capacity planning. You will play a crucial role in streamlining the efficient work of teams within the department, maintaining ownership of the overall financial and workforce position to enable teams to deliver the best outcomes for FNZ and our Clients. You will have experience in managing large budgets in complex, rapidly changing environments. You will be … able to rapidly identify areas of improvement and make changes for the good of the department. Financial Management: Own management of department budgets, ensuring spend is correctly attributed to initiatives and services Oversee financial planning to ensure that the department spends within budget expectations, identifying, highlighting and escalating risks Support in coordinating Prepare financial reports, dashboards, and executive More ❯
October 2025 Duration: 12 Months Up to 500/day (Inside IR35) SC Clearance Required A leading defence organisation is seeking an experienced Availability Manager to join its Service Management function. You'll be responsible for ensuring platform availability and capacity, driving continuous service improvement, and supporting key ITIL practices including Capacity, Availability, SACM, ITSCM, and Service … Level Management. Key Responsibilities: Manage and maintain ITIL 4-aligned Availability and CapacityManagement practices Analyse performance trends and produce availability metrics Identify and implement service improvement opportunities Collaborate with technical teams to meet performance targets Support risk mitigation and resilience planning Essential Skills: Strong background in availability/capacitymanagement in ITIL environments Proficiency with … acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas. More ❯
platform systems, database, anti-virus systems with all supporting facilities and application systems within the department that includes but not limited to daily system monitoring and maintenance, system change management, system capacitymanagement, data management, IT service management, incident and failure management, and emergency management Lead IT projects that includes project budgeting and … IT specifications related to AS400 systems, x86 platform systems, database, SAN, tape backup, anti-virus systems, IT rooms with all supporting facilities and online devices Propose implementation procedures to Management according to Head Office's policies and IT Centre's requirements Assess systems, IT rooms and IT devices security risk, proposing security risk control solutions and being responsible for … is preferred Experience in system administration (e.g. Windows Server, Linux) Experience in virtual technology products (e.g. VMware, Hyper-V) Experience in IT room and device administration Experience in project management Knowledge of principles of Information Technology Knowledge of database operations and management Knowledge of Information Security, Cyber Security and GDPR Good problem solving skills Team player Excellent English More ❯
platform systems, database, anti-virus systems with all supporting facilities and application systems within the department that includes but not limited to daily system monitoring and maintenance, system change management, system capacitymanagement, data management, IT service management, incident and failure management, and emergency management Lead IT projects that includes project budgeting and … IT specifications related to AS400 systems, x86 platform systems, database, SAN, tape backup, anti-virus systems, IT rooms with all supporting facilities and online devices Propose implementation procedures to Management according to Head Office’s policies and IT Centre’s requirements Assess systems, IT rooms and IT devices security risk, proposing security risk control solutions and being responsible for … is preferred Experience in system administration (e.g. Windows Server, Linux) Experience in virtual technology products (e.g. VMware, Hyper-V) Experience in IT room and device administration Experience in project management Knowledge of principles of Information Technology Knowledge of database operations and management Knowledge of Information Security, Cyber Security and GDPR Good problem solving skills Team player Excellent English More ❯
Program Manager III, EU Logistics CapacityManagement, EU Planning & Capacity Our Program Managers are always thinking about the bigger picture. Every position at Amazon offers the opportunity for employees to influence business decisions and shape the future. But as a Senior Program Manager, pioneering new ways of thinking, designing and delivering is your mission. Collaborating with a … Acumen. We build strong technical solutions and don't build "what we are asked to" but what we believe will bring value. BASIC QUALIFICATIONS - Experience in program or project management - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership PREFERRED QUALIFICATIONS - Master's degree More ❯
Sheffield, Yorkshire, United Kingdom Hybrid / WFH Options
Amazon
Program Manager III, EU Logistics CapacityManagement, EU Planning & Capacity Our Program Managers are always thinking about the bigger picture. Every position at Amazon offers the opportunity for employees to influence business decisions and shape the future. But as a Senior Program Manager, pioneering new ways of thinking, designing and delivering is your mission. Collaborating with a … Acumen. We build strong technical solutions and don't build "what we are asked to" but what we believe will bring value. BASIC QUALIFICATIONS - Experience in program or project management - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership PREFERRED QUALIFICATIONS - Master's degree More ❯
of IT systems including IT rooms, SAN storage, tape backup, AS400 systems, x86 platform systems, databases, anti-virus systems, supporting facilities, and application systems. Responsibilities include system monitoring, change management, capacitymanagement, data management, incident and failure handling, and emergency management. Lead IT projects, including budgeting, planning, analyzing business requests, proposing technical solutions, supervising implementation, and … Establish and update IT specifications for systems like AS400, x86, databases, SAN, tape backup, and security systems, as well as IT rooms and online devices. Propose implementation procedures to management aligned with Head Office policies and IT Centre requirements. Assess security risks of systems, IT rooms, and devices; develop and implement security risk mitigation solutions; design and maintain contingency … as SSCP, MCSA, RHCE, CCNP preferred. Experience in system administration (Windows Server, Linux). Experience with virtualization technologies (VMware, Hyper-V). Experience managing IT rooms and devices. Project management experience. Knowledge of IT principles, database management, cybersecurity, GDPR. Strong problem-solving skills. Team player with excellent communication skills in English and Mandarin. Please follow us on LinkedIn More ❯
lifecycle by Three and its partners, ensuring that effective governance and technical assurance can be performed. Maintain and improve the use of artefact templates. Ensure that there is effective capacitymanagement and planning in place for the security services and solutions assigned to you and ensure that the solution is incorporated into the 18-month technical and budget … roadmap for capacity expansion and service improvement. Support the Programme and Project Manager in project planning, risk and issue management and the budgeting process. Our people make us who we are. We're a diverse and inclusive bunch, and it's important you can feel you belong here. We value everybody for who they are and what they … exploit these vulnerabilities Experience in one or more of the following technical domains: Cloud/Hybrid security, Infrastructure and data centre security, Network security, Application security, Identity and access management, Vulnerability Management Expertise in defining and then governing the delivery of security contractual/business outcomes and know how to influence/negotiate technical outcomes with 3rd parties More ❯
scalability, and security. Systems Administration: responsible for administering systems including servers, cloud platforms, workstations, and mobile devices. Ensure systems are up to date and configured securely. Incident Response and Management: required to, in collaboration with partners, respond to infrastructure incidents and system failures. Identify root causes, contain damage, and remediate affected systems and data. End User Compute Environment Management: Maintain policy, software, and operating system deployment management. Leverage Intune, Mosyle, and JAMF. Demonstrate deep understanding of Microsoft technologies and related infrastructure. Utilise strong PowerShell scripting skills. CapacityManagement: manage overall capacity utilisation of server, storage, and network environments. Optimise resources to meet business requirements. Deployments: Support and manage branch office and technical deployments. IT Project … Strong knowledge of hybrid IT infrastructure design and deployment. Proven systems administration skills. Expertise in incident response and management. Proficiency in managing end-user compute environments using Microsoft tools. Capacitymanagement experience. Ability to handle technical deployments in various locations. Excellent problem-solving and communication skills. ABOUT YOU: You have a proven track record in developing hybrid IT More ❯
not limited to, as business requirements evolve/change):o Server architectureo Virtualisation technologieso Datacentre operationso Cloud operationso Domain directory serviceso Data storage and managemento Device managemento Information security management and cyber securityo Database administration serviceso Network operations (wired/wireless/mobile)o Business continuity management and disaster recovery planningYou will put people at the heart of … other members of your team assist in the provision of first class services and consistent levels of capability, as required by the organisationSkills needed for this roleAsset and configuration management Maintain secure configuration and accurate information, controlling IT assets in one or more significant areas Verify the location and state of assets, and support the full IT asset management lifecycle (from request through to retirement)Availability and capacitymanagement Manage service components to ensure they meet business needs and performance targetsChange management Analyse and assess impact, and develop and document change requests Implement complex changes based on requests for change and apply change control proceduresCoding and scripting Practical use of scripting tools and software that More ❯
New Milton, Hampshire, United Kingdom Hybrid / WFH Options
Appello Careline Limited
are resilient, cost-effective, and aligned with business needs - all underpinned by ITIL best practices. As the Head of Service Delivery, you will oversee key functions including Service Level Management, Availability, and Capacity Management. You'll work closely with, Technical Operations, Change Management, and third-party suppliers to maintain high service standards and drive continuous improvement. IT … Operations Management Oversee daily IT operations and system monitoring. Ensure SOPs and runbooks are maintained and followed. Lead planned maintenance and change deployments. Monitoring & Reporting Own tools for real-time and historical service monitoring. Deliver dashboards and reports on service health. Maintain effective alerting and escalation processes. Service Stability & Outage Mitigation Act as escalation point for major incidents. Coordinate … cross-functional responses to service issues. Drive root cause analysis and preventative actions. Service Level Management Define and manage SLAs and OLAs. Monitor performance and lead service reviews. Identify and implement service improvements. ️ Availability Management Ensure services meet availability targets. Analyse and reduce service interruptions. Identify and mitigate single points of failure. CapacityManagement Forecast future More ❯
Network Planning Manager, Topology CapacityManagement Amazon's Supply Chain Managers play a central role in our global business. They keep our complex, international supply chains working seamlessly and efficiently. As a Supply Chain Manager (SCM), you will work closely with multiple stakeholders across Amazon, from Operational teams who are fulfilling customer orders to Retail teams and everything … destination - quickly, conveniently and sustainably. BASIC QUALIFICATIONS - Bachelor's degree in analytics or equivalent - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience in supply chain - Experience making recommendations and decisions based on complex analyses and data PREFERRED QUALIFICATIONS - Master's More ❯
Sheffield, Yorkshire, United Kingdom Hybrid / WFH Options
Amazon
Network Planning Manager, Topology CapacityManagement Amazon's Supply Chain Managers play a central role in our global business. They keep our complex, international supply chains working seamlessly and efficiently. As a Supply Chain Manager (SCM), you will work closely with multiple stakeholders across Amazon, from Operational teams who are fulfilling customer orders to Retail teams and everything … destination - quickly, conveniently and sustainably. BASIC QUALIFICATIONS - Bachelor's degree in analytics or equivalent - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience in supply chain - Experience making recommendations and decisions based on complex analyses and data PREFERRED QUALIFICATIONS - Master's More ❯
time to coach and mentor you, helping you realise your full potential. Throughout your Industrial Placement you will be supported both by a buddy, mentor and a dedicated programme management team. What's your role? Technology at Nomura involves working with, and designing, state-of-the-art information technology and risk management systems. These are the systems that … Maven, Camel, WPF, Node, React, and many others). Depending on your role, you'll gain an understanding of different financial products, and build a valuable knowledge of risk management techniques and live trade analysis. There is a wide breadth of roles available in technology. Your role will fit into one of the below: Business Analysis - To help bridge … EIS provide not only technology pathways in development, product engineering or technical support, but provide consultative services that form delivery of solutions within the bank spanning Business Analysis, Project Management, and Governance GMIT - Global Markets Technology develops and maintains software solutions for the Global Markets division. Our products are used around the globe and include trading, pricing, risk managementMore ❯
work as part of a team providing a range of capabilities and may operate across one or more contexts including the following: Hosting environments and landing zone management. Security, management, governance and automation of DfE's centrally managed hosting environments and cloud landing zones. Includes design, build, operate and maintain core cloud computing IT infrastructure services, ensuring that they … that they continue to meet requirements. Managed infrastructure service. Build, operate & maintain cloud and on-premises infrastructure resources for business applications. Updates and patching, back-up & restore, security vulnerability management, capacitymanagement, service optimisation, incident resolution, request fulfilment, service controls, and asset management. Service improvement. Develop new, and enhance existing IT infrastructure products, services or processes to … Service (PaaS), and Infrastructure as a Service (IaaS) so that the Department and its partners can embrace the government's Cloud First policy. Create and sustain modern deployment and management standards, practices, and techniques for our cloud resources. Lead, support, coach, and mentor less experienced Infrastructure Engineers in managing, supporting and maintaining the Department's infrastructure. Advocate user-centric More ❯
work as part of a team providing a range of capabilities and may operate across one or more contexts including the following: Hosting environments and landing zone management. Security, management, governance and automation of DfE's centrally managed hosting environments and cloud landing zones. Includes design, build, operate and maintain core cloud computing IT infrastructure services, ensuring that they … that they continue to meet requirements. Managed infrastructure service. Build, operate & maintain cloud and on-premises infrastructure resources for business applications. Updates and patching, back-up & restore, security vulnerability management, capacitymanagement, service optimisation, incident resolution, request fulfilment, service controls, and asset management. Service improvement. Develop new, and enhance existing IT infrastructure products, services or processes to … Service (PaaS), and Infrastructure as a Service (IaaS) so that the Department and its partners can embrace the government's Cloud First policy. Create and sustain modern deployment and management standards, practices, and techniques for our cloud resources. Lead, support, coach, and mentor less experienced Infrastructure Engineers in managing, supporting and maintaining the Department's infrastructure. Advocate user-centric More ❯
work as part of a team providing a range of capabilities and may operate across one or more contexts including the following: Hosting environments and landing zone management. Security, management, governance and automation of DfE's centrally managed hosting environments and cloud landing zones. Includes design, build, operate and maintain core cloud computing IT infrastructure services, ensuring that they … that they continue to meet requirements. Managed infrastructure service. Build, operate & maintain cloud and on-premises infrastructure resources for business applications. Updates and patching, back-up & restore, security vulnerability management, capacitymanagement, service optimisation, incident resolution, request fulfilment, service controls, and asset management. Service improvement. Develop new, and enhance existing IT infrastructure products, services or processes to … Service (PaaS), and Infrastructure as a Service (IaaS) so that the Department and its partners can embrace the government's Cloud First policy. Create and sustain modern deployment and management standards, practices, and techniques for our cloud resources. Lead, support, coach, and mentor less experienced Infrastructure Engineers in managing, supporting and maintaining the Department's infrastructure. Advocate user-centric More ❯
work as part of a team providing a range of capabilities and may operate across one or more contexts including the following: Hosting environments and landing zone management. Security, management, governance and automation of DfE's centrally managed hosting environments and cloud landing zones. Includes design, build, operate and maintain core cloud computing IT infrastructure services, ensuring that they … that they continue to meet requirements. Managed infrastructure service. Build, operate & maintain cloud and on-premises infrastructure resources for business applications. Updates and patching, back-up & restore, security vulnerability management, capacitymanagement, service optimisation, incident resolution, request fulfilment, service controls, and asset management. Service improvement. Develop new, and enhance existing IT infrastructure products, services or processes to … Service (PaaS), and Infrastructure as a Service (IaaS) so that the Department and its partners can embrace the government's Cloud First policy. Create and sustain modern deployment and management standards, practices, and techniques for our cloud resources. Lead, support, coach, and mentor less experienced Infrastructure Engineers in managing, supporting and maintaining the Department's infrastructure. Advocate user-centric More ❯
Bracknell, Berkshire, United Kingdom Hybrid / WFH Options
WeAreTechWomen
About the role As the Service Assurance Lead you will provide assurance that all Service Management Centre outcomes are being delivered effectively across the Partnership.You will define the appropriate outcomes and then ensure key stakeholders in Technology Product and Platform teams are carrying out the required activities relating to Capacity, Disaster Recovery (DR), Business Continuity (BC), Risk and … is based at our Bracknell site once a week As the Service Assurance Lead you will own the decisions for: Defining and implementing the appropriate guardrails predominantly relating to CapacityManagement and service continuity Ensuring Product and Platform teams are compliant with the above, providing subject matter expertise and intervening where required Drafting and ongoing management of … assurance outcomes with third party suppliers and contracts You will also have key input into decisions on DR/BC Testing, Risk Management, Audit, Business Capacity Planning - key business events and processes which feed into Operations (change management). You will work closely with the other Service Management areas and interface with the established Product & Platform More ❯
Need experience in change/configuration/release/project/infrastructure management areas and client management Tasks & Responsibilities: Manage and maintain multiple test environments, pre-production and the production environment to ensure stability, availability, and performance. Owner of environment documentation such as Architecture, Specifications, Connectivity, IP address and VLAN allocation. Enforcement of document change and version control. … Implement and enforce environment management best practices, including configuration management, version control, and change management. Coordinate with development, QA, and operations teams to schedule and deploy environment updates and changes. Ownership of capacitymanagement for the SG platforms tracking business-as-usual growth alongside forward planning for future non-organic growth. Operate as primary contact for … the customer alongside account management to ensure all future customer requirements can be planned accordingly. Collaborate with stakeholders to understand environment requirements and ensure they are met. Plan and execute environment refreshes, upgrades, and migrations as needed. Ensure security and compliance standards are met across all environments via regular review of the security standpoint with the SG Information Security More ❯
the lead in resolving issues before they impact delivery. Drive continuous improvement —shaping internal project delivery processes, reporting, and governance alongside the Head of PMO. Support resource planning and capacitymanagement , helping optimise how our team is deployed and where we can scale. Build strong client relationships , delivering regular updates, managing expectations, and ensuring satisfaction and retention. Champion … project excellence , using tools like Synergist and Power BI to track performance and share real-time insights. Support internal and client reporting. Support scheduling and capacitymanagement planning. What You’ll Bring A proactive, get-things-done mindset, you’re always one step ahead. Commercial and legal acumen Excellent organisational skills, with the ability to manage competing priorities More ❯
Technical Support Professional Posting Date: 5 Aug 2025 Function: Software Engineering Unit: Networks Location: Assembly, Bristol, United Kingdom Salary: Competitive with benefits The purpose of the role is the capacitymanagement, planning & delivery of the 20C UK Voice platforms striking an effective balance between capital utilisation and customer service. To reduce the PSTN platform costs and maintain customer … guidance Monitor the network and review forecasts Insuring network design remains fit for purpose Ensure the operating model is adhered to (commercial rigor) Point of escalation for technical and capacity issues - manage/contribute to resolutions Ensuring PSTN compaction and closure is successful Looking in: Leading inclusively and Safely I inspire and build trust through self-awareness, honesty and … attention to detail PSTN network knowledge System X & AXE10 concentrator knowledge Experience of manipulating (cease/change/provide) customer services using System X & AXE10 data OMC & CSS skills Capacitymanagement/network planning experience Knowledge of numbering and WLR3 products Knowledge of PDH & SDH transmission Competitive salary 25 days annual leave (plus bank holidays) 10% on target More ❯