Exeter, Devon, United Kingdom Hybrid / WFH Options
Met Office
of what we do and we'll do our best to agree a working pattern that works for everyone. World changing work From science to technology, from meteorology to management, and from planning to communication, our expertise helps us stand out as the authority on weather accuracy and climate prediction. We help individuals, industries and government to make better … We are seeking a highly skilled and experienced Lead End User Computing (EUC) Engineer to join our dynamic team .This role is pivotal in ensuring the seamless delivery and management of our end-user computing environment, including M365, desktops, laptops and mobile devices.The successful candidate will lead a team of EUC engineers, driving strategic initiatives, optimising user experiences, and … complex issues and acting as an escalation point, mentoring junior staff, and conducting regular performance and training reviews to maintain and improve upon the high standards expected. IT Service Management & Reporting: ITIL Framework proficiency: In-depth knowledge and practical experience working within an ITIL-aligned service delivery model, including incident, problem, and changemanagement processes. ServiceNow experience More ❯
Bridgwater, Somerset, South West, United Kingdom Hybrid / WFH Options
Walsh Employment
Bachelors degree in Computer Science, Information Technology, or a related field Professional accreditation in ITIL , PRINCE2 , APMP , or equivalent Proven experience as a Certified Service Manager in service delivery management , particularly in system administration Experience managing IT operations , support teams, and budgets Excellent understanding of SLAs , compliance, service assurance, and contract/vendor management Comfortable working with delivery … alternatively, proven experience managing other IT service teams such as Helpdesk or IT Support Role & Responsibilities As IT Services Manager, you will lead the operational side of IT service management, ensuring high standards across infrastructure, application support, and end-user services. Reporting to senior stakeholders, you will take ownership of service improvement, compliance, vendor oversight, and operational resilience. Responsibilities … meet regulatory and business needs Collaborating with vendors and internal teams to deliver secure and scalable systems Driving continuous improvement initiatives across tools, processes, and delivery models Ensuring effective changemanagement and minimal business disruption Leading service performance reviews, audits, and reporting Managing licensing, service costs, and budget accruals Ensuring seamless transition from project delivery into operations Supporting More ❯
Exeter, Devon, United Kingdom Hybrid / WFH Options
BT Group
innovation. What You'll be Doing: Develop and execute BT's service and delivery strategy for the South West Police forces, aligning with customer goals and collaborating with senior management to set overall client services strategy. Oversee the operational aspects of service delivery within the vertical, empowering the team to manage escalations, and ensuring prompt resolution of issues while … of service delivery within the vertical, including cost-to-serve analysis, budget allocation, and accountability for revenue targets and cost reduction initiatives. Lead processes aligned with the group including changemanagement, service governance and assurance, risk and data management. Operate as an SME within own field of expertise, managing commercial and operational aspects of bids on managed service … and compliance policies and procedures within service/solution operation scope, ensuring compliance to internal and external regulations. Lead the implementation of continuous improvement opportunities to improve the service management team processes, such as first-time fix rates through better process, technology and management. Demonstrate ability to lead and motivate a team effectively, fostering a culture of excellence, collaboration More ❯
tools and leading strategic design initiatives to enhance compliance functions across EMEA. Role Overview: As the Senior Project Manager, you will oversee the tactical implementation of the FCG Case Management tool and the Findings Management tool, both of which will be deployed on existing technology platforms. In parallel, you will spearhead the design and delivery of future-state … solutions, requiring the development of new processes and the selection of a new platform. Your collaboration with internal stakeholders across Compliance, ITSD, Risk, and Change, as well as potential external partners, will be key to your success. Key Responsibilities: Project Leadership: Drive the end-to-end delivery of the Investigations Case Management and Findings Management tools, ensuring … SMEs, Legal, Risk, ITSD, and external consultants to define requirements and manage expectations. Process Design: Map current-state processes and design future-state workflows to enhance case and findings management efficiency. Technology Implementation: Oversee the configuration and deployment of tools, coordinating with ITSD and vendors as necessary. Governance & Reporting: Establish governance structures and provide updates to the programme steering More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Adecco
tools and leading strategic design initiatives to enhance compliance functions across EMEA. Role Overview: As the Senior Project Manager, you will oversee the tactical implementation of the FCG Case Management tool and the Findings Management tool, both of which will be deployed on existing technology platforms. In parallel, you will spearhead the design and delivery of future-state … solutions, requiring the development of new processes and the selection of a new platform. Your collaboration with internal stakeholders across Compliance, ITSD, Risk, and Change, as well as potential external partners, will be key to your success. Key Responsibilities: Project Leadership: Drive the end-to-end delivery of the Investigations Case Management and Findings Management tools, ensuring … SMEs, Legal, Risk, ITSD, and external consultants to define requirements and manage expectations. Process Design: Map current-state processes and design future-state workflows to enhance case and findings management efficiency. Technology Implementation: Oversee the configuration and deployment of tools, coordinating with ITSD and vendors as necessary. Governance & Reporting: Establish governance structures and provide updates to the programme steering More ❯
City of London, London, United Kingdom Hybrid / WFH Options
The MDU
legacy policy administration platform with a scalable, future-ready solution. While the role will initially be dedicated to Synthesis, the successful candidate is expected to contribute to future enterprise change and digital delivery initiatives. The role suits a fast-learning, highly personable analyst with a strong focus on agile software delivery, stakeholder engagement, wireframing capabilities, and experience defining and … and support test planning to ensure quality outcomes and traceability against user stories Track progress and surface risks, blockers, and delivery issues in stand-ups and status meetings Support change initiatives through targeted communications and user enablement, including demos or training sessions Programme Contribution Define epics, user stories, and acceptance criteria aligned to the programmes solution scope and business … objectives Support the end-to-end solution lifecycle across business operations, digital systems, and service workflows Delivery Alignment & Backlog Management Manage backlog in Azure DevOps, ensuring readiness for sprint planning, development, and testing (Jira experience advantageous for those new to ADO) Collaborate directly with business stakeholders and development teams to refine backlog items and ensure clarity, feasibility, and successful More ❯
Accrington, England, United Kingdom Hybrid / WFH Options
World Options Ltd
be championing disciplined IT governance across the UK operations and ensuring that every technology investment delivers tangible, measurable benefits that positively impact revenue, margin, and EBITDA. Key Responsibilities Requirements Management: Lead the collection, analysis, and prioritisation of functional and non-functional requirements across the three UK business units. Translate approved requirements into clear user stories, detailed acceptance criteria, and … activities. Facilitate quarterly portfolio prioritisation workshops with UK senior leadership, ensuring alignment with commercial objectives and demonstrating clear ROI. Governance & Quality Assurance: Define, implement, and embed robust standards for changemanagement, release management, testing protocols, documentation, and security practices across the heterogeneous UK platforms. Chair Change Advisory Board (CAB) meetings, rigorously tracking compliance metrics and driving … base, measure user satisfaction (CSAT, NPS), and drive thorough incident root-cause analysis. Stakeholder Engagement & Communication: Act as a trusted advisor and key liaison for UK franchise partners, country management, and functional leads. Produce clear, data-driven status reports and executive dashboards tailored for the UK leadership team. Financial & Outcome Focus: Develop compelling ROI models for proposed technology initiatives More ❯
Team/Role Overview The Enterprise Risk Management (ERM) function within Independent Risk Management is responsible for overseeing the implementation of the principles articulated in Citi's Enterprise Risk Management Framework (ERMF) and for the performance of specific enterprise-level risk management programs and processes that span the organization, the lines of defense and risk categories. … These programs and processes include risk identification, risk appetite and limits, risk frameworks and policy, enterprise risk analytics/stress testing, new activity risk management, strategic risk management and climate risk pillars. The Head of ERM also oversee the Risk Transformation and reports directly to the Citigroup Chief Risk Officer (CRO). As part of the Data Transformation … team for the ERM function, you will be part of a team responsible to establish, maintain, and communicate the Enterprise Risk Data and Tech transformation Management data strategy; define scope and requirements; oversee delivery of technology implementation roadmaps, ensuring that both business and regulatory requirements are met; and drive implementation and adoption of consistent data management standards and More ❯
relentlessly pursues excellence. You should be a deep and broad technical expert who can build trusting relationships across teams. Primary responsibilities include : Backup Operations Support 24x365 backup operation and management Responsible for ensuring that we are adhering the backup policies and backup schedule. Assist with management of available capacity to ensure no delays are realized due to lack … recovery are met. For BCP services, following migration activities, work with the appropriate business operations personnel to ensure proper continuity testing has been completed and signed off. Ensure all changemanagement processes are followed as required. Ensure all asset management processes are followed as required, including the decommissioning and disposal of equipment no longer used. Apart from … are essential as the role will involve contact with a variety of people around the globe. Discipline and experience in recognizing and handling confidential and sensitive information. Excellent time management and attention to detail is essential. Interpersonal Relations The candidate is expected to regularly communicate with a wide variety of people and must be confident and capable of communicating More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Deloitte LLP
relentlessly pursues excellence. You should be a deep and broad technical expert who can build trusting relationships across teams. Primary responsibilities include : Backup Operations Support 24x365 backup operation and management Responsible for ensuring that we are adhering the backup policies and backup schedule. Assist with management of available capacity to ensure no delays are realized due to lack … recovery are met. For BCP services, following migration activities, work with the appropriate business operations personnel to ensure proper continuity testing has been completed and signed off. Ensure all changemanagement processes are followed as required. Ensure all asset management processes are followed as required, including the decommissioning and disposal of equipment no longer used. Apart from … are essential as the role will involve contact with a variety of people around the globe. Discipline and experience in recognizing and handling confidential and sensitive information. Excellent time management and attention to detail is essential. Interpersonal Relations The candidate is expected to regularly communicate with a wide variety of people and must be confident and capable of communicating More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Deloitte LLP
relentlessly pursues excellence. You should be a deep and broad technical expert who can build trusting relationships across teams. Primary responsibilities include : Backup Operations Support 24x365 backup operation and management Responsible for ensuring that we are adhering the backup policies and backup schedule. Assist with management of available capacity to ensure no delays are realized due to lack … recovery are met. For BCP services, following migration activities, work with the appropriate business operations personnel to ensure proper continuity testing has been completed and signed off. Ensure all changemanagement processes are followed as required. Ensure all asset management processes are followed as required, including the decommissioning and disposal of equipment no longer used. Apart from … are essential as the role will involve contact with a variety of people around the globe. Discipline and experience in recognizing and handling confidential and sensitive information. Excellent time management and attention to detail is essential. Interpersonal Relations The candidate is expected to regularly communicate with a wide variety of people and must be confident and capable of communicating More ❯
St. Albans, Hertfordshire, United Kingdom Hybrid / WFH Options
Deloitte LLP
relentlessly pursues excellence. You should be a deep and broad technical expert who can build trusting relationships across teams. Primary responsibilities include : Backup Operations Support 24x365 backup operation and management Responsible for ensuring that we are adhering the backup policies and backup schedule. Assist with management of available capacity to ensure no delays are realized due to lack … recovery are met. For BCP services, following migration activities, work with the appropriate business operations personnel to ensure proper continuity testing has been completed and signed off. Ensure all changemanagement processes are followed as required. Ensure all asset management processes are followed as required, including the decommissioning and disposal of equipment no longer used. Apart from … are essential as the role will involve contact with a variety of people around the globe. Discipline and experience in recognizing and handling confidential and sensitive information. Excellent time management and attention to detail is essential. Interpersonal Relations The candidate is expected to regularly communicate with a wide variety of people and must be confident and capable of communicating More ❯
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Deloitte LLP
relentlessly pursues excellence. You should be a deep and broad technical expert who can build trusting relationships across teams. Primary responsibilities include : Backup Operations Support 24x365 backup operation and management Responsible for ensuring that we are adhering the backup policies and backup schedule. Assist with management of available capacity to ensure no delays are realized due to lack … recovery are met. For BCP services, following migration activities, work with the appropriate business operations personnel to ensure proper continuity testing has been completed and signed off. Ensure all changemanagement processes are followed as required. Ensure all asset management processes are followed as required, including the decommissioning and disposal of equipment no longer used. Apart from … are essential as the role will involve contact with a variety of people around the globe. Discipline and experience in recognizing and handling confidential and sensitive information. Excellent time management and attention to detail is essential. Interpersonal Relations The candidate is expected to regularly communicate with a wide variety of people and must be confident and capable of communicating More ❯
Senior Transition and Change Manager Salary £55,000-£65,000 per annum depending on experience. The advert will close once enough suitable candidates have been shortlisted. We have an exciting opportunity to progress your career within The DDC Group as a Senior Transition and Change Manager. You will lead and manage large-scale change initiatives, ensuring seamless … integration of new processes, technologies, and ways of working. Reporting to the Head of PMO Transition and Change, this role oversees a team of Transition Managers and Change Specialists to align and standardize Transition delivery frameworks and changemanagement . The role is pivotal in driving organizational readiness, enhancing agility, and delivering measurable outcomes. This is … overnight stay (travel costs will be paid for by DDC Group except when required to travel to our UK HQ in Worksop). Key Responsibilities: Collaborate and execute structured changemanagement strategies to support global transformation initiatives. Lead the adoption of change methodologies (e.g., Prosci, ADKAR, Kotter) to drive successful business transitions. Partner with senior leaders and More ❯
Fleetwood, Lancashire, England, United Kingdom Hybrid / WFH Options
Ruby Energy
Here at Ruby Energy we continue to grow into 2025 and have a new position available for a Senior Project Manager/Business Change Manager.In this role, you will project manage the business change activities associated with major new business systems, including CRM, sales, billing, collections, and customer portals. You will be the key link between the introduction … Head Office in Fleetwood, with some travel to our offices located in Manchester. Main Responsibilities (but not limited to): Coordinate and where appropriate lead on the end-to-end management of business change across the organisation, ensuring alignment with Ruby Energy's strategic objectives and transformation goals. Project manage change initiatives within the wider business operations function … key stakeholders to ensure that the business transformation programme is cohesive, well-coordinated, and that all necessary processes and systems are aligned for a smooth transition. Develop and manage changemanagement plans, ensuring that change initiatives are effectively communicated, and that all stakeholders are engaged throughout the process. Ensure business readiness for change by supporting the More ❯
Northampton, England, United Kingdom Hybrid / WFH Options
Undisclosed
and delivery of cost reductions Work closely with customers and colleagues to analyse the performance of the existing product set and identify and recommend new solutions to stakeholders Monitor change related service level agreements with suppliers Develop and implement new business change processes, systems, products and services To implement initiatives that deliver high Operational and Service Performance and … and delivery of the STP and MTP Responsible for devising and developing approaches that are optimal in delivering high Operational Capability and that are reusable, adaptable and transferable. Stakeholder Management and Leadership Acting as the lead Business Analyst from project inception through to implementation and transition to BAU. This role will require a high degree of managerial skills on … the basis activities run concurrently & often multiple projects at any one time. Providing direction, support & thought leadership to BA4 & AVP colleagues. Taking ownership for the end to end change control process, ensuring project governance is adhered to at all times. Will be required to manage others through matrix structure Work effectively with multiple 3rd party organisations Strong communication and More ❯
customer, project, and support teams. • Manage escalations and Major Incidents. • Work with account teams on contractual negotiations for renewals. • Report on client profit and loss KPIs. • Ownership of Service Management processes and their documentation in IT Glue. • Ownership of the transition process of Managed Service customers from pre-sales to operational support. • Capacity planning of support teams to ensure … performance and customer satisfaction. • Create customer excitement. Stimulate customer demand by ensuring service roadmaps continue to evolve (work with operational teams to support you). • Develop an IT Service Management Plan (ITIL process delivery) to improve service consistency and reliability. Owning and delivering key processes including change, problem, and major incident management Skills/Experience: Experience of … Project and Operational Incident, problem, and changemanagement within a complex environment. Strong partner management expertise, with demonstrable experience of navigating complex multi-vendor environments. Exceptional stakeholder engagement, influencing, and communication skills. Ability to work under pressure, multitask, and handle multiple assignments simultaneously. Excellent time-management and problem-solving skills. Strong technical background. Minimum of More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
SF Recruitment (Tech)
responsible for overseeing the end-to-end implementation of the ERP across multiple countries in Europe for a wholesale distribution business. This role requires a deep understanding of Warehouse Management Systems (WMS), Business-to-Business (B2B), and Business-to-Consumer (B2C) operations. Occasional travel within Europe will be required. Reporting into the group IT manager. Key Responsibilities: - Lead and … processes. - Demonstrated ability to manage projects across multiple countries with diverse regulatory requirements. - Experience in data migration, system integration, and stakeholder management. - Excellent problem-solving, decision-making, and risk management skills. - Strong communication and leadership skills, with the ability to engage and influence stakeholders at all levels. - Proficiency in project management methodologies (Agile, Waterfall, or hybrid approaches). … Willingness to travel occasionally across Europe as needed for project implementation. Preferred Qualifications: - PMP, PRINCE2, or relevant project management certification. - Experience in changemanagement and end-user training for ERP systems. - Knowledge of financial and supply chain modules within NetSuite. - Experience working in a multinational environment. More ❯
functional specifications. Solution Design & Implementation: Lead the design and deployment of D365 F&O solutions that align with business needs and industry best practices, ensuring scalability and efficiency. Financial Management: Work closely with finance teams to capture their requirements for financial management, reporting, and compliance. Implement D365 Finance modules including General Ledger, Accounts Payable, Accounts Receivable, Cash & Bank … Management, Fixed Assets, Tax Management, and Budgeting. Compliance & Best Practices: Ensure that all implementations adhere to relevant financial regulations and industry standards. Provide expert guidance to ensure alignment with financial best practices and business goals. Reporting & Insights: Develop financial reports and dashboards to provide stakeholders with key insights into financial performance. Leadership & Mentorship: Provide leadership to functional analysts … process flows, and user guides to ensure clarity and continuity. Collaboration: Work closely with cross-functional teams, including developers, technical consultants, and project managers, to drive project success. Stakeholder Management: Communicate effectively with stakeholders across all levels, offering regular updates on project progress, risks, and issues. Knowledge, skills, experience and competencies Bachelor's degree or higher in Computer Science More ❯
Safety- Embrace and contribute to AtkinsRéalis focus on maintaining high standards of safety in the working environment. What you can bring: We have opportunities for people with solid project management experience or equivalent transferable skills from other careers. As a successful candidate you will be able to demonstrate the following skills or attributes: Demonstrate a variety of technical project … deliveries within collaborative environments. Project management- The ability to manage all aspect of project delivery, including forecasting, changemanagement and risk management. There will be a significant emphasis on financial acumen. Experience of working in a project delivery environment with a sound understanding of structured and agile methodologies (e.g. APMP, PRINCE2, SAFe, MSP, DSDM, Scrum). Client … problems collaboratively and develop actions/solutions with our clients, communicating both to key stakeholders and presenting information through reports, dashboards and slides as appropriate. Commercial awareness- Providing contract management, supplier management or commercial advice to clients. Experience and understanding of complex IT systems, hardware, software (bespoke and COTS) and managing delivery of IT projects in a Waterfall More ❯
Tewkesbury, Gloucestershire, United Kingdom Hybrid / WFH Options
Moog Military Aircraft LLC
project workstreams ensuring appropriate knowledge and information is exchanged to drive successful project outcomes. This includes (but is not limited to) Cutover, Data Migration, Testing, Education and Training, Business ChangeManagement, and Service Transition. Lead cross functional teams on global projects and process transformation initiatives in the area of process expertise, delivering defined objectives and business values Evaluates … with the stakeholders and technical team to translate needs into business solutions and complete the configurations and/or integrations with SAP and non-SAP systems Guide the Financial management team and the other Teams across the different functional areas to ensure appropriate integration of processes and modules across the organization Supports the solution architect in decision making processes … around all SAP CS/PM and S4 Service Management relevant subjects We'll be looking for you to have the following as Required Qualifications: Minimum IT related Bachelor degree preferred We typically find most candidates selected for this role have 8-12 years experience of SAP experience in CS/PM & S4 HANA Service Management, but will More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Snc-Lavalin
Safety- Embrace and contribute to AtkinsRéalis focus on maintaining high standards of safety in the working environment. What you can bring: We have opportunities for people with solid project management experience or equivalent transferable skills from other careers. As a successful candidate you will be able to demonstrate the following skills or attributes: Demonstrate a variety of technical project … deliveries within collaborative environments. Project management- The ability to manage all aspect of project delivery, including forecasting, changemanagement and risk management. There will be a significant emphasis on financial acumen. Experience of working in a project delivery environment with a sound understanding of structured and agile methodologies (e.g. APMP, PRINCE2, SAFe, MSP, DSDM, Scrum). Client … problems collaboratively and develop actions/solutions with our clients, communicating both to key stakeholders and presenting information through reports, dashboards and slides as appropriate. Commercial awareness- Providing contract management, supplier management or commercial advice to clients. Experience and understanding of complex IT systems, hardware, software (bespoke and COTS) and managing delivery of IT projects in a Waterfall More ❯
cheltenham, south west england, united kingdom Hybrid / WFH Options
AtkinsRéalis
Safety- Embrace and contribute to AtkinsRéalis focus on maintaining high standards of safety in the working environment. What you can bring: We have opportunities for people with solid project management experience or equivalent transferable skills from other careers. As a successful candidate you will be able to demonstrate the following skills or attributes: Demonstrate a variety of technical project … deliveries within collaborative environments. Project management- The ability to manage all aspect of project delivery, including forecasting, changemanagement and risk management. There will be a significant emphasis on financial acumen. Experience of working in a project delivery environment with a sound understanding of structured and agile methodologies (e.g. APMP, PRINCE2, SAFe, MSP, DSDM, Scrum). Client … problems collaboratively and develop actions/solutions with our clients, communicating both to key stakeholders and presenting information through reports, dashboards and slides as appropriate. Commercial awareness- Providing contract management, supplier management or commercial advice to clients. Experience and understanding of complex IT systems, hardware, software (bespoke and COTS) and managing delivery of IT projects in a Waterfall More ❯
City of London, London, United Kingdom Hybrid / WFH Options
CMS Distribution
to relevant tools and systems. 4. System Integration, Data Governance & Compliance Support IT and People Operations in maintaining data flows between SuccessFactors and other systems (e.g. payroll, benefits, identity management). Follow data governance practices to help ensure GDPR compliance and accurate People Operations records. Perform regular checks to maintain consistency across platforms and support audits. 5. Unily Platform … platform. Work with IT and Internal Communications on platform updates, user permissions, and content layouts. Raise any issues or opportunities for improvement through the appropriate channels. 6. HRIS Helpdesk Management Operate the HRIS helpdesk, managing incoming queries and ensuring timely and helpful responses. Use a ticketing or tracking system to categorise and prioritise support requests. Flag recurring issues for … in Human Resources, Business Administration, Information Systems, or a related field. Additional training or certification in SAP SuccessFactors or HR systems administration is desirable. Courses or qualifications in data management, analytics, or project coordination are an advantage. Required experience: 4+ years of HRIS experience, with at least 1-2 years in a SuccessFactors environment. Strong configuration experience with Employee More ❯
to relevant tools and systems. 4. System Integration, Data Governance & Compliance Support IT and People Operations in maintaining data flows between SuccessFactors and other systems (e.g. payroll, benefits, identity management). Follow data governance practices to help ensure GDPR compliance and accurate People Operations records. Perform regular checks to maintain consistency across platforms and support audits. 5. Unily Platform … platform. Work with IT and Internal Communications on platform updates, user permissions, and content layouts. Raise any issues or opportunities for improvement through the appropriate channels. 6. HRIS Helpdesk Management Operate the HRIS helpdesk, managing incoming queries and ensuring timely and helpful responses. Use a ticketing or tracking system to categorise and prioritise support requests. Flag recurring issues for … in Human Resources, Business Administration, Information Systems, or a related field. Additional training or certification in SAP SuccessFactors or HR systems administration is desirable. Courses or qualifications in data management, analytics, or project coordination are an advantage. Required experience: 4+ years of HRIS experience, with at least 1-2 years in a SuccessFactors environment. Strong configuration experience with Employee More ❯