of the strongest insurance coverages in the industry from an A+ rated insurer, positioning the firm as the partner of choice for institutions seeking to safeguard their assets. The ClientOnboarding team are a new team within Copper. The team are responsible for looking after Coppers' clients throughout the end-to-end onboarding lifecycle from … to ensure revenue targets are met. Become a dedicated point of contact to guide clients through the onboarding lifecycle from inception right through to the point the client is transitioned over to the Relationship Management team. Coordinate client meetings and engage the relevant Copper stakeholders where necessary. Issue clients with a customised onboarding package … onboarding process. Attend weekly calls with relevant internal stakeholders to communicate new clients coming through the pipeline to ensure teams are adequately resourced, key clients prioritised and client go live dates or deadlines met. Complete the setup of the client account on the Copper Platform including coding commercials and configuring platform user permissions. Coordinate the introduction More ❯
subscription to a leading business intelligence platform? If yes, please read on The Company A leading global media and information business with strong career prospects and an entrepreneurial and client-centric approach to growth. They have strong training and development, a friendly and supportive culture as well as many benefits and rewards. The Role of ClientOnboarding … it and getting value out of it. You would therefore be looking after all new EMEA clients who have signed up within the past 0-2 years. Once a client has been subscribing to the platform for over 2 years, one of your colleagues in the Customer Success team will then take over the client. There will be a … client base of around 100 clients at any one time (brands, media owners, agencies). Their system will flag up those clients with the least regularly of usage so you will be prioritise them. The role is all about building and maintaining relationships. You won't be doing any selling, although you will naturally provide the Account Management team More ❯
Job Title: Private Wealth ClientOnboarding Administrator Job Details Date: 11 Oct 2024 Sector: FINANCIAL MARKETS Type: Permanent Location: London Salary: £50,000 - 55,000 per annum Email: Ref: DB 11/10/2024 Company Overview A Wealth and Asset Management company based in the City of London is seeking an experienced Senior Client Services … Administrator to work with Investment Managers in the Private Client team. The role involves delivering high-quality client service and suggesting improvements to the department's working practices. Role Details This is a hybrid role, with 3 days in the office and 2 days working from home. Responsibilities Work closely with Investment Managers from the start of the … client relationship to discuss requirements, arrange account opening, liaise with internal teams and third parties, and maintain ongoing contact with clients. Maintain existing client accounts, including AML reviews, amendments to agreements, sub-accounts, and record keeping. Liaise with third parties regarding custodial matters and the opening of derivative and FFX accounts. Develop ongoing relationships with clients where appropriate. More ❯
Save job Our client is a London-based leading tax technology start-up dedicated to simplifying global tax compliance for e-commerce businesses. Our platform automates complex tax calculations, registrations, and reporting, enabling clients to grow confidently without the complexity of tax management. We are experiencing rapid growth and are building a talented team of ambitious, collaborative individuals. Joining … our client means being part of a high-performing environment where your work directly impacts client success and platform evolution. Role Overview We are seeking a detail-oriented and technically inclined Implementation Specialist with an accounting background to join our Product team. This role supports clientonboarding, especially when complexities arise related to integrations, data … implementation and ongoing enhancement of our solution, helping shape the future of our platform as we deliver the most advanced and user-friendly sales tax product globally. Key Responsibilities ClientOnboarding: Support new clientonboarding by addressing integration complexities and ensuring accurate, timely data onboarding into our platform. Technical Integration: Collaborate with More ❯
My client, a globally recognised financial services firm, is seeking a skilled and forward-thinking Product Owner to join their growing Belfast-based operations team. This is a strategic position within the firm's technology function, with a focus on developing and optimising internal platforms that support the end-to-end client lifecycle, from onboarding and … enhancements to ensure alignment with both operational goals and wider business strategy. The role is ideally suited to someone with strong product leadership experience, particularly in technology platforms supporting clientonboarding, regulatory compliance, or operational risk. Key Responsibilities Define and maintain the strategic vision and development roadmap for CLM technology solutions, ensuring alignment with business objectives. Act … under pressure. Proficient in managing product governance, risk, and change protocols. Ability to quickly gain a deep understanding of complex workflows, platforms, and regulatory processes (such as those within clientonboarding or compliance). Strong interpersonal skills and the ability to influence across a diverse set of internal teams. Desirable: Prior experience within financial services or capital More ❯
passionate about financial operations? If so, we have a remarkable opportunity for you! Based in the vibrant city of Dubai, but with the flexibility of a global reach, our client is a leading entity specialized in FinTech solutions and pioneering technology. The Head of Back Office Operations plays a pivotal role in keeping everything running smoothly behind the scenes. … From managing invoicing, settlements, payments, and client reporting to overseeing onboarding and offboarding, this position ensures top-notch efficiency, accuracy, and compliance across all business lines. What your responsibilities will include: Lead and optimize invoicing, payment settlements, financial reconciliations, and client reporting processes across multiple business units, ensuring seamless execution and precision. Implement rigorous financial and … operational controls to ensure compliance and mitigate operational risks Keep the integrity and accuracy of internal information and client data with robust controls and regular audits. Design and refine back-office processes to boost efficiency, scalability, and streamline operations through lean process improvements. Collaborate closely with finance, legal, compliance, customer support, and tech teams to align workflows, enhance cross More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
AWD online
Client Technical Lead/IT Cloud Technical Consultant who has demonstrable technical skills and certifications in Microsoft Cloud Technologies with the ability to resolve complex issues is required for a rapidly growing IT Cloud Services Company based in Central London. SALARY: £55,000 – £65,000 per annum (DOE) Benefits LOCATION: Hybrid working and from the Central London office (WC1V … JOB TYPE: Full-Time, Permanent – Flexible working JOB OVERVIEW We have a fantastic new job opportunity for a Client Technical Lead/IT Cloud Technical Consultant who has demonstrable technical skills and certifications in Microsoft Cloud Technologies with the ability to resolve complex issues. Working as the Client Technical Lead/IT Cloud Technical Consultant you will be … the clients’ go-to person when they need to discuss high-level IT. You’ll have a thorough understanding of your client’s business needs and technical setup, enabling you to provide your clients with the answers they need. As the Client Technical Lead/IT Cloud Technical Consultant you will have the technical skills to resolve complex More ❯
Warwickshire, England, United Kingdom Hybrid / WFH Options
Synchro
office & 2 days working from home Salary: £30,000 - £35,000 We’re working with a growing fintech company that supports Wealth Management and Financial Planning firms through smart client portal technology. They help streamline operations, stay compliant, and improve client engagement - making financial services simpler and smarter. As a Project Consultant, you’ll play a key role … in delivering high-quality onboarding and implementation experiences for new clients. From coordinating internal teams to supporting client rollouts, you'll help ensure projects run smoothly, on time, and to a consistently high standard. This role sits within a new and growing project team, giving you the opportunity to shape processes, contribute to the team's evolution … You’ll Do: Coordinate daily project activities and keep timelines on track Monitor progress, flag risks, and drive follow-ups Organise meetings, track actions, and maintain clear documentation Support clientonboarding, rollout, and training on the platform Collaborate with internal teams to align resources and deliverables Contribute to QA and ensure projects meet quality and compliance standards More ❯
Central London, London, United Kingdom Hybrid / WFH Options
AWD Online
Client Technical Lead/IT Cloud Technical Consultant who has demonstrable technical skills and certifications in Microsoft Cloud Technologies with the ability to resolve complex issues is required for a rapidly growing IT Cloud Services Company based in Central London. SALARY: £55,000 £65,000 per annum (DOE) + Benefits LOCATION: Hybrid working and from the Central London office … WC1V) JOB TYPE: Full-Time, Permanent Flexible working JOB OVERVIEW We have a fantastic new job opportunity for a Client Technical Lead/IT Cloud Technical Consultantwho has demonstrable technical skills and certifications in Microsoft Cloud Technologies with the ability to resolve complex issues. Working as the Client Technical Lead/IT Cloud Technical Consultant you will be … high-level IT. Youll have a thorough understanding of your clients business needs and technical setup, enabling you to provide your clients with the answers they need. As the Client Technical Lead/IT Cloud Technical Consultant you will have the technical skills to resolve complex issues and provide recommendations and guidance to your clients on how the company More ❯
Bracknell, England, United Kingdom Hybrid / WFH Options
TEKsystems
Role Outline Onboarding Associate’s provide the highest level of customer service to our contractors … Sales partners and internal teams. They are a contractor’s sole point of contact during the onboarding process and are responsible for ensuring both Allegis Group and Clientonboarding requirements are fully completed for all candidate’s before starting their assignment. Onboarding Associate’s execute a range of background checks, liaising with third … reports directly to the Onboarding Manager. Core Responsibilities Completion of candidate background checks including but not limited to, referencing, criminal, education, employment and credit checks Adhere to Client and internal on-boarding requirements Issue contracts to candidates in line with internal and client procedures Audit and administration of provided documents to ensure they meet internal policies More ❯
Grantham, Lincolnshire, United Kingdom Hybrid / WFH Options
RecruitmentRevolution.com
Software, Tech, or IT- and the right mindset - we’ll train you on our product and help you succeed in a dynamic, customer-focused role. Role at a glance: ClientOnboarding Manager Grantham, Lincolnshire Office - Hybrid Working + Travel to Client Sites as Required £55,000 - £65,000 Depending on Experience Plus Complete Benefits Package Including … Conduct in-depth needs analysis to capture precise software requirements. • Software Implementation - Develop tailored ERP solutions with impactful presentations and demos. • Manage implementation timelines, ensuring alignment with specs and client goals. • Create and maintain the Project Initiation Document (PID) and secure stakeholder buy-in. • Customer Support - Deliver hands-on support throughout and after implementation, resolving issues promptly. • Proactively manage … a fast-track path to our Leadership Team. Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate More ❯
Implementation Consultant - FinTech Start Up - Remote Role - £70-80k (Depending on experience) + Bonus & Benefits About Our Client Our client is a fast-growing, London-based SaaS fintech startup revolutionising the way regulations are managed across the financial services sector. Their proprietary platform enables financial institutions to store, share, and enrich SSI data more efficiently and accurately … drastically reducing operational risk and ensuring compliance with increasingly stringent regulatory demands. With a rapidly expanding client base that includes custodians, buy-side firms, brokers, and other market participants, they are driving real transformation in post-trade operations through automation, data integrity, and smart connectivity. The Role Due to continued growth, our client is seeking a highly motivated … and detail-oriented Implementation Consultant to join their dynamic team. This role is client-facing and technical, playing a key part in onboarding new clients, integrating systems through APIs, and ensuring clients get the maximum value from the platform. You'll serve as a key liaison between clients and internal teams, combining strong communication skills with technical More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Robert Half
Implementation Consultant - FinTech Start Up - Remote Role - £70-80k (Depending on experience) + Bonus & Benefits About Our Client Our client is a fast-growing, London-based SaaS fintech startup revolutionising the way regulations are managed across the financial services sector. Their proprietary platform enables financial institutions to store, share, and enrich SSI data more efficiently and accurately … drastically reducing operational risk and ensuring compliance with increasingly stringent regulatory demands. With a rapidly expanding client base that includes custodians, buy-side firms, brokers, and other market participants, they are driving real transformation in post-trade operations through automation, data integrity, and smart connectivity. The Role Due to continued growth, our client is seeking a highly motivated … and detail-oriented Implementation Consultant to join their dynamic team. This role is client-facing and technical, playing a key part in onboarding new clients, integrating systems through APIs, and ensuring clients get the maximum value from the platform. You'll serve as a key liaison between clients and internal teams, combining strong communication skills with technical More ❯
are also looking for people that are mission-driven and that fit our ethos of being kind, curious and collaborative. Key responsibilities Customer Success : proactively develop strong relationships with client stakeholders (IT, Compliance, Sustainability Managers, C-level), conduct business reviews, deliver client success plans and use cases, drive user adoption and client satisfaction, maximise and demonstrate ongoing … value from our solutions. Clientonboarding : create and lead project plans managing all stages of the process to accelerate time-to-value (platform setup, data integration, user training and go live) Supplier onboarding : deliver training sessions and proactively engage with client suppliers to ensure consistent data collection, adoption and engagement from the clients' supply … subscription renewal at all clients; and generate, escalate and help convert up-sell and cross-sell opportunities. Marketing collaboration : develop customer advocacy and participate in generating content to showcase client success (case studies, newsletter, blog posts ). Operations : as required, lead ad hoc internal projects to drive scalability and efficiency within the Customer Success function and/or across More ❯
position of Senior Account Manager within our London team. This role requires a seasoned professional with a robust background in IT-Channel Sales, including a proven track record in clientonboarding and enhancing sales volumes for existing clientele. The ideal candidate will demonstrate proficiency in managing enterprise-grade multinational clients and possess a keen understanding of the … The role demands adaptability and a rapid learning curve, reflecting the dynamic nature of our industry. If you thrive in a fast-paced environment, excel at building and nurturing client relationships, and have a passion for driving business growth, we invite you to join our team and contribute to our continued success. KEY RESPONSIBILITIES: Prospecting and Lead Generation Conduct … campaigns, networking events, and strategic use of social media platforms like LinkedIn. Collaborate closely with marketing teams to optimize inbound lead generation strategies and capitalize on marketing-generated opportunities. Client Engagement Cultivate and maintain strong, trust-based relationships with prospective clients, demonstrating deep understanding and empathy for their business challenges. Conduct thorough client needs assessments to uncover pain More ❯
the position of Account Manager within our London team. This role requires a seasoned professional with a robust background in IT-Channel Sales, including a proven track record in clientonboarding and enhancing sales volumes for existing clientele. The ideal candidate will demonstrate proficiency in managing enterprise-grade multinational clients and possess a keen understanding of the … The role demands adaptability and a rapid learning curve, reflecting the dynamic nature of our industry. If you thrive in a fast-paced environment, excel at building and nurturing client relationships, and have a passion for driving business growth, we invite you to join our team and contribute to our continued success. KEY RESPONSIBILITIES: Prospecting and Lead Generation Conduct … campaigns, networking events, and strategic use of social media platforms like LinkedIn. Collaborate closely with marketing teams to optimize inbound lead generation strategies and capitalize on marketing-generated opportunities. Client Engagement Cultivate and maintain strong, trust-based relationships with prospective clients, demonstrating deep understanding and empathy for their business challenges. Conduct thorough client needs assessments to uncover pain More ❯
Quick Registration First Name Last Name e-mail Phone Sector Location Our client is a Global Financial Broking firm in London. ClientOnboarding KYC Associate. 5 days a week in Administration Assistant - Financial Services Our client is a Financial Market making company in Our client is a Wealth and Asset Management firm in Business More ❯
Quick Registration: First Name , Last Name , e-mail , Phone , Sector, Location Our client is a Global Financial Broking firm in London. ClientOnboarding KYC Associate. 5 days a week in the office. Administration Assistant - Financial Services Our client is a Financial Market making company in London. Our client is a Wealth and Asset Management More ❯
Customer Experience Officer Remote (Preferred GMT+4 1h) Location : Remote (Preferred GMT+4 1h) Language : Native English (C2 required) About the Company Our client is a leading liquidity and technology provider specializing in the crypto and foreign exchange (FX) industries. With over 10 years of experience, they deliver advanced B2B tech solutions that empower brokers and financial institutions to scale faster … optimizing the customer journey across all business lines.Reporting directly to the Chief Strategy Officer and Chief Customer Officer , this role involves collaborating with multiple teams to consistently advocate for client needs and improve satisfaction and retention. The primary focus will be on customer journey design , cross-functional coordination , platform audits , and the use of analytics to drive improvements in … to track performance and identify areas for improvement. Key Performance Indicators (KPIs) CSAT (Customer Satisfaction Score) NPS (Net Promoter Score) Customer Retention and Churn Rate Time to Revenue (from clientonboarding to revenue generation) Resolution Time for client issues Skills & Experience Requirements 5+ years of experience in customer experience, product management, or a related field, preferably More ❯
Business Analyst - FinTech/Trading/Financial Services This is a hybrid role, 2 days remote and 3 days in the office Our client actively encourages diversity, equality and inclusion within it's workforce and welcomes applications from a diverse background, REC Solutions Limited does not discriminate in regards to age, gender, national origin, religion or any other basis. …/Financial Services The Product and Project Management team sits at the crossroads of most departments in the company, acting as the central coordination group touching development, sales/client management, operations, surveillance, quality assurance and senior management. This role will involve extensive interaction with external stakeholders and requires in depth knowledge on tradable financial products. Occasional business travel … will be required. A high degree of attention to detail and professionalism is key to the role of maintaining client relationships. The successful candidate should be able to own and manage new product features concurrently, overseeing the delivery of software throughout the SDLC and escalating risks to delivery where appropriate. An understanding of regulated markets, trading venues and cross More ❯
have an exciting opportunity for a Sales Proposal Writer to come onboard and support the growth of our commercial function. You will play a pivotal role in crafting persuasive, client-focused sales proposals that demonstrate the value of our ethical AI, research, training and consultancy solutions. If you can envision tailoring compelling sales documentation that both resonates with commercial … societies today, including child safeguarding, public health improvement and climate action. What you will do Key responsibilities include but not limited to: Lead and coordinate the creation of compelling, client-tailored sales proposals, consistent with business objectives. Translate complex ideas from researchers, technical partners, and legal teams into clear, persuasive content. Collaborate across teams to gather insights and craft … technical discipline). Exceptional English verbal communication skills with an ability to collaborate and influence across departments and disciplines. Excellent writing, editing, and proof-reading skills tailored to persuasive, client-facing documents. Familiarity with commercial sales cycles, clientonboarding, and pre-sales documentation. Proven ability to manage multiple priorities, deadlines and adapt to evolving requirements and More ❯
revenue and fostering a culture of continuous improvement from inception. Your Impact in This Role: Build and Lead a New Global Sales Team: Take the lead in recruiting, onboarding, training, and continuously developing a brand-new team of high-performing Account Executives across Europe, APAC, and the Americas. Provide ongoing coaching and mentorship to enhance their sales skills … for enhancement. Ensure the team utilises CRM and other sales tools effectively to maximise productivity and reporting accuracy across all regions Cross-Functional Collaboration: Collaborate extensively with Sales Engineering, Client Success, Marketing, and Product teams globally to ensure seamless clientonboarding, effective customer training, and alignment with overall business objectives in each market Risk Management & Continuous More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Aberdeen
lives of our clients, customers, colleagues, shareholders, and society. We are focused on growing our direct and advised wealth platforms and repositioning our specialist asset management business to meet client demand. We are committed to providing excellent client service, supported by leading technology and talent. Aberdeen comprises three businesses, interactive investor (ii), Investments, and Adviser, each of which … and externally. This includes system design and programming, network planning, budget planning, database management, and computer operations. We are seeking a proactive and agile Systems Analyst to join our Client Tribe, to work with the tribe to deliver excellent client and colleague digital experiences and services. The tribe is made up of three squads, looking after the technology … across the full client value chain, from marketing and sales, to onboarding and client service. About the Role This role will be primarily focused in supporting the delivery of client data across the firm, which is pivotal to our strategy and enabling the business and client. You will help bridge the gap between business stakeholders More ❯
Working with Business Development Managers to coordinate and schedule meetings for up to sixteen clients. Proofreading and amending internal and external correspondence. Communicating with clients professionally via email, attending client meetings, and maintaining email inboxes. Conducting research on industry trends and companies of interest to Carbon Global and its clients. Assisting with clientonboarding, which involves … taking detailed notes, preparing documents and folders, and managing file structures and databases. Collaborating with internal stakeholders on specific client strategies. Working with other Team Assistants, as well as the Client Success and Leadership teams, to improve internal processes. Leading and maintaining projects that integrate into client CRM systems and optimize internal systems. Conducting admin training for … Excellent written and verbal English language skills. Good communication and interpersonal skills. Calm under pressure and able to multi-task. Ability to anticipate, identify, and strategically solve internal and client issues. Excellent typing skills for producing accurate and detailed notes. Desired skills: Proactive and comfortable contributing to discussions. Experience with CRM systems and Google Workspace/Microsoft Office. Knowledge More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Be-IT Resourcing
environments. Collaborate with 1st and 2nd line teams to enhance overall service capability. Manage high-priority tickets in line with SLAs and business impact. Support infrastructure upgrades, migrations, and clientonboarding projects. Maintain detailed documentation and contribute to knowledge sharing across the team. What You’ll Bring Proven experience in 3rd line support within an IT or More ❯