11 of 11 Remote ConnectWise Jobs in the UK

client-focused attitude A full UK driving licence Nice to Have: Experience in IT support (ideally 3 years or more) Familiarity with VoIP systems and MSP tools such as ConnectWise or NinjaRMM Exposure to firewalls such as Sophos, Cisco or Ubiquiti Experience with Datto, Veeam, ShadowProtect, ESET Industry certifications and a willingness to continue learning Interested? Apply here for a More ❯

client-focused attitude •A full UK driving licence Nice to Have: •Experience in IT support (ideally 3 years or more) •Familiarity with VoIP systems and MSP tools such as ConnectWise or NinjaRMM •Exposure to firewalls such as Sophos, Cisco or Ubiquiti •Experience with Datto, Veeam, ShadowProtect, ESET •Industry certifications and a willingness to continue learning Interested? Apply here for a More ❯

but not essential): Certifications such as CompTIA, Microsoft, or VMware Experience with virtualisation (Hyper-V or VMware) Familiarity with backup tools (e.g., Veeam, Barracuda) Previous use of RMM tools (ConnectWise, ITBoost) Knowledge of Microsoft Azure and Azure AD What’s in it for you: Salary up top £35,000 Fully electric company vehicles for all client travel Company pension scheme More ❯

day from home) Responsibilities Technical support Be the main point of contact for escalations within the service desk: Lead Problem and Major Incident investigations Efficiently progress tickets within ConnectWise Manage - resolve Incident, Problem and 'non-standard' Request tickets as assigned Consult senior colleagues in the Professional Services team or Microsoft/third-party support as required Keep detailed notes and More ❯

for automation and system administration. Solid understanding of networking fundamentals: TCP/IP, DNS, DHCP, firewalls, VPNs, and routing. Knowledge of RMM tools and ticketing systems such as Autotask, ConnectWise, or similar. Excellent documentation, customer service, and troubleshooting skills. MSP experience is essential for this role Benefits Up to £60,000 DOE Hybrid working environment with flexibility (1-2 days More ❯

mindset and attention to detail. Experience: 1+ years of experience in an IT support role (internship or service desk preferred). Experience using ticketing systems (e.g., Zendesk, ServiceNow, or ConnectWise) is a plus. Certifications: CompTIA A+, ITIL Foundation, or other relevant IT certifications (preferred but not required). COMPENSATION & BENEFITS Fully remote work from home position. Competitive opportunities for professional More ❯

Responsibilities: - Provide 1st (and some 2nd) line support by remotely troubleshooting, resolving and escalating incidents - Answer service desk calls and log tickets on their PSA (Professional Services Automation software), ConnectWise - Attend client sites when required - Produce and maintain accurate technical documentation - Assist with the deployment of client and internal projects when required Requirements: - Previous experience working within a 1st Line More ❯

Responsibilities: - Provide 1st (and some 2nd) line support by remotely troubleshooting, resolving and escalating incidents - Answer service desk calls and log tickets on their PSA (Professional Services Automation software), ConnectWise - Attend client sites when required - Produce and maintain accurate technical documentation - Assist with the deployment of client and internal projects when required Requirements: - Previous experience working within a 1st Line More ❯

professionalism and skill, in order to resolve customer issues efficiently and accurately. Ensure customers and involved parties are updated with their incident progress either by phone or by using ConnectWise Manage (Our service desk ITSM application) in a timely manner in alignment with SLA’s. Provide your knowledge to troubleshoot and identify technical issues raised by our monitoring platform or More ❯

professionalism and skill, in order to resolve customer issues efficiently and accurately. Ensure customers and involved parties are updated with their incident progress either by phone or by using ConnectWise Manage (Our service desk ITSM application) in a timely manner in alignment with SLA's. Provide your knowledge to troubleshoot and identify technical issues raised by our monitoring platform or More ❯

role, ideally within a high volume, multi-entity environment. Excellent communication skills (both written and verbal), building stakeholder confidence through regular and clear dialogue. Good systems experience - working with ConnectWise/aBillity advantageous, but not essential. A team player with high level of dedication. What you’ll get from us Great prospects - once you’ve got to grips with our More ❯