13 of 13 Remote ConnectWise Jobs in the UK

service provider Confident supporting Windows Server, Active Directory, and Microsoft 365 Understanding of networking fundamentals (DNS, DHCP, firewalls, VLANs) Experience with Azure, Intune, or RMM tools (e.g. NinjaOne, Atera, ConnectWise) beneficial Excellent communication and problem-solving skills Benefits: Hybrid working after probation Ongoing training and Microsoft certifications supported If you're looking for a varied MSP role with genuine progression More ❯

paced multi-client IT environment. Solid knowledge of: Microsoft 365, Azure, Windows Server, Intune, Entra ID Networking fundamentals (DNS, firewalls, VPNs, VLANs) RMM/PSA tools such as NinjaOne, ConnectWise, Datto Excellent client-facing skills with a strong focus on communication and service delivery. Self-starter with the ability to manage field and remote work independently. Must be currently living More ❯

Azure, Windows Server, Active Directory, Intune Networking, DNS, DHCP, Group Policy Backup and recovery (Veeam, Datto) Virtualisation (VMware, Hyper-V) Familiarity with ITIL best practice and ticketing systems (Autotask, ConnectWise, etc.). A proactive, collaborative approach and genuine enthusiasm for developing others. Desirable: ITIL Foundation or Practitioner qualification Microsoft 365 Certified: Administrator Expert Experience with ISO27001 environments In return our More ❯

and prioritise tasks. Nice to have’s: Certifications e.g. CompTIA A+, Microsoft MTA, or ITIL Foundation. Experience with PowerShell or similar. Experience with MDM solutions, like Intune. Knowledge of ConnectWise PSA/RMM or similar. Package & Benefits Pension Health insurance Training plan & paid study time 25 days’ holiday + Bank Holidays Family-friendly flexibility Excellent career progression opportunities Free parking More ❯

teams and uphold exceptional service standards. The Role: You'll manage three key functions - Service Desk, Provisioning Desk, and Service Assurance - each led by a dedicated Service Coordinator. Oversee ConnectWise ticket queues, ensuring SLAs are consistently met. Coach and develop your team, promoting collaboration, accountability, and high performance. Support resource planning and step in hands-on when needed. Drive continuous More ❯

teams and uphold exceptional service standards. The Role: You'll manage three key functions - Service Desk, Provisioning Desk, and Service Assurance - each led by a dedicated Service Coordinator. Oversee ConnectWise ticket queues, ensuring SLAs are consistently met. Coach and develop your team, promoting collaboration, accountability, and high performance. Support resource planning and step in hands-on when needed. Drive continuous More ❯

clients Escalating tickets if required to a higher level of support Ensuring effective communication with colleagues is maintained at all times Reporting of non-conformance and continuous improvement via ConnectWise Ensuring compliance systems and processes are maintained to a high standard and company meets the standards to which it is certified Upholding the information security system policies and procedures and More ❯

desktop issues and Microsoft 365 environments (Exchange, SharePoint, Teams, Teams Voice) Support and configure Hyper-V and virtualised environments Perform hardware diagnostics, repairs, and installations Use service desk tools (ConnectWise Manage ideal) to manage tickets and SLAs Monitor and maintain client systems and networks Assist with workstation setups and fault diagnosis (hardware/software) Deliver excellent customer service via phone … email, and in person Ideal Experience With: ConnectWise Manage, NinjaOne RMM, Datto Backup, Cove Backup Exclaimer, CloudAlly, Heimdal Security, Keeper, Password Boss, Augmentt What You'll Need: Strong communication and customer service skills Confidence on the phone and in client-facing situations Ability to manage time, multitask, and work to SLAs A team player mindset with a willingness to share More ❯

someone who enjoys combining finance, office management, and HR support within a small, friendly team. Key Responsibilities Record and reconcile financial transactions using accounting and CRM systems (e.g. Xero, ConnectWise, GoCardless, Wise-Sync) Prepare and manage financial records, invoices, and payments Maintain accurate customer and supplier data Oversee day-to-day office operations and support compliance requirements Assist with payroll More ❯

someone who enjoys combining finance, office management, and HR support within a small, friendly team. Key Responsibilities Record and reconcile financial transactions using accounting and CRM systems (e.g. Xero, ConnectWise, GoCardless, Wise-Sync) Prepare and manage financial records, invoices, and payments Maintain accurate customer and supplier data Oversee day-to-day office operations and support compliance requirements Assist with payroll More ❯

ability to manage a large client portfolio using both short- and long-term sales strategies. Skilled in negotiation, expectation management, and building trusted relationships. Proficient in CRM systems (e.g., ConnectWise) and sales pipeline tools. Committed to a service-led, client-first approach. Highly organised and strategic in managing the full sales cycle. Passionate about the role of technology in education. More ❯

ability to manage a large client portfolio using both short- and long-term sales strategies. Skilled in negotiation, expectation management, and building trusted relationships. Proficient in CRM systems (e.g., ConnectWise) and sales pipeline tools. Committed to a service-led, client-first approach. Highly organised and strategic in managing the full sales cycle. Passionate about the role of technology in education. More ❯

a varied pipeline of hardware, professional services, and supplier projects. Deliver projects on time and within budget, maintaining consistent profit margins. Build and implement repeatable project delivery frameworks within ConnectWise . Create structured handovers between Sales ? Projects ? Service. Develop governance, reporting, and resource planning models. Collaborate with Account Managers to identify and scope new project opportunities. Produce proposals and Statements … to quarterly and annual strategy sessions. What Success Looks Like Consistent project profitability. Standardised, reportable delivery processes. High client satisfaction and repeat business. Effective use of tools such as ConnectWise, BrightGauge, Rewst, and Hudu . What You Bring Essential: Proven IT project management experience within an MSP or IT services company. Strong technical grounding across Microsoft 365, Azure, networking, security More ❯