1 to 25 of 919 Remote/Hybrid Continuous Improvement Jobs in the UK

Manager to join a well-established Managed Service Provider nr Cardiff. Youll lead a high-performing technical support team, shape service delivery, and drive continuous improvement across the operation. If you thrive in a fast-paced MSP environment and enjoy balancing people leadership with hands-on operational … incident, problem, and change management in line with ITIL best practice Assist with onboarding new customers and services into the MSP environment Service Experience & Continuous Improvement Own and enhance the end-to-end service experience , ensuring service quality remains consistently high Gather, analyse, and act on customer ...

+ excellent benefits Role type: Permanent A large public sector organisation is seeking an experienced Quality Assurance Manager to lead on quality, compliance and continuous improvement across a complex operational environment. This is a key leadership role responsible for ensuring robust governance, strong assurance frameworks and compliance … business areas to ensure processes are well defined, consistently applied and aligned to regulatory and industry standards. Key responsibilities: Leading the development, maintenance and continuous improvement of the organisation's Integrated Management System Ensuring compliance with ISO standards including ISO 9001, ISO 14001 and ISO 45001 Supporting ...

strategic direction of IT Service Management across a complex and high-profile environment. You will be responsible for defining the vision, governance, and continuous improvement of service management practices, ensuring services are delivered effectively, consistently, and in alignment with organisational and customer requirements. This is a senior … Responsibilities Lead and develop a Service Management team, ensuring capacity, performance, and adherence to standards Define and deliver the IT Service Management strategy and continuous improvement roadmap Act as a senior escalation point for service issues and stakeholder concerns Oversee service performance, reporting, and customer satisfaction metrics ...

investing in modern data platforms and automation, with a clear ambition to strengthen insight-led partnering. You will join a collaborative team where continuous improvement and knowledge sharing are actively encouraged. The Role Deliver high-quality financial analysis and insight to support planning, forecasting, and performance management … solutions that drive decision making Confident stakeholder engagement skills, with the ability to explain complex information clearly to financial and non-financial audiences A continuous improvement mindset, with experience supporting others to develop data capability What They Offer Salary between £50,000 and £55,000 depending ...

drive the strategy for Services BCC, ensuring alignment with Citi goals.* Deliver outcomes that promote rapid recovery, reduce client impact duration, and foster continuous improvement based on stakeholder and client feedback.* Leverage enterprise tooling, drive adoption of Gen AI capabilities to support modern working practices with least … reporting requirements and stakeholder communication.* Strengthen CBS (Critical Business Services) awareness, obligations, response, and reporting requirements, influencing outcomes to tackle improvement areas.**Continuous Improvement & Readiness:*** Ongoing improvement in Services command and control, escalation, and communication, including cyber event coordination.* Improve readiness and response ...

minimise impact on service delivery and contractual obligations. Provide training and guidance to project teams on quality management best practices, fostering a culture of continuous improvement and high standards. Develop a Supplier Quality Plan, reviewing supplier performance data to identify trends, risks, and improvement opportunities. … Lead lessons learned analysis to ensure outcomes are documented, communicated, and applied, driving a continuous improvement culture. Measure and analyse the cost of poor quality and associated corrective actions. Prepare and present regular quality reports to stakeholders, highlighting performance metrics, areas for improvement, and progress ...

Delivery, Training, Quality, HSSQE and Supply Chain teams, the postholder will embed high standards of safety, compliance, customer experience and operational performance while driving continuous improvement and contributing to our clients strategic growth in renewables. Duties and Key Responsibilities (Day-to-day requirements and Smart Objectives). … ensuring pricing accuracy and availability of materials. Manage commercial agreements, performance reviews and cost updates, working with Procurement and Solutions Teams. 5. Quality, Compliance & Continuous Improvement Ensure full compliance with HSSQE, MCS, electrical safety standards and industry best practice. Lead root-cause analysis and improvement ...

coordinate resource deployment to ensure effective utilisation, delivery capability, compliance, and alignment to quality standards. Maintain and promote high-quality delivery standards, driving continuous improvement and best practice across project activities. Drive benefits realisation by ensuring project deliverables align with business objectives and approved business cases. Define … planned business benefits are realised, measured, and sustained through successful project delivery and change implementation. Maintain effective resource planning and quality management, ensuring compliance, continuous improvement, and successful business outcomes. Deliver measurable organisational value by aligning project outputs with strategic priorities and business goals. What skills & qualifications ...

execute robust testing strategies across both manual and automated environments. This is an excellent opportunity for someone who is passionate about quality engineering, continuous improvement, and modern test automation practices, including AI-driven testing techniques. Key Responsibilities Design, prepare, and maintain test plans, test cases, regression packs … communicate findings effectively to stakeholders. Collaborate closely with developers, product owners, and business analysts to clarify requirements and resolve issues. Contribute to the continuous improvement of QA processes, automation frameworks, and testing tools. Explore and incorporate intelligent automation and AI-assisted testing approaches to improve efficiency ...

cases into practical solutions using Power Platform tools, workflow technologies and AI capabilities. The role focuses on incremental value delivery, operational efficiency and continuous improvement, while supporting the ongoing performance, stability and governance of AI and automation solutions. Key responsibilities include Designing, building and maintaining PowerApps, workflow … acumen within a commercial environment Ability to manage multiple priorities and work calmly under pressure A proactive, self motivated mindset with a focus on continuous improvement A tertiary qualification in Information Technology or a related discipline is desirable but not essential Behaviours At Vinarchy, how we work ...

identifying trends, risks and opportunities. Partner with senior stakeholders across Operations, Risk, Finance, Customer Experience and Commercial functions to support strategic decision making. Drive continuous improvement of reporting capabilities, dashboards and visualisation tools. Ensure robust governance, data quality and consistency across MI reporting. Lead the development … predictive analytics and performance measurement where appropriate. Manage prioritisation of reporting requests and analytical projects. Foster a culture of innovation, continuous improvement and evidence-based decision making. About You You'll be an experienced analytics or MI leader with a passion for using data to influence business ...

vital link between HR business needs and technical system delivery. You'll help translate complex requirements into practical solutions, driving continuous improvement across the employee lifecycle. In this role you will: Partner with HR, ERP and IT colleagues to gather and translate business requirements into Workday solutions. … systems issues and provide expert guidance on best practice. Collaborate with colleagues across HR, Finance, Procurement and Grants to ensure integrated business processes. Champion continuous improvement and promote scalable, efficient ways of working. You have To be successful you'll be an experienced HR professional with ...

teams, and implementing data-driven ways of working. You will oversee technical support activity, manage escalations, and optimise workflows. If you enjoy leading, driving continuous improvement, and making an impact within a growing technology business, this is an opportunity where you can truly make your mark. Leading … first-contact resolution Managing technical escalations for key enterprise customers Implementing support processes, workflows, and troubleshooting frameworks Analysing support trends and identifying opportunities for continuous improvement Collaborating cross-functionally to improve customer experience and product performance Manage the day-to-day operation of the IT helpdesk, ensuring ...

energetic and forward-thinking, with teams working closely together to solve problems, improve experiences and deliver meaningful change. There's a strong focus on continuous improvement, modern technology and giving people the autonomy to take ownership of their work. This role would suit someone who enjoys solving … initiatives and turning ideas into deliverable outcomes Using feedback, data and user insight to improve platform adoption and experience Supporting platform upgrades, migrations and continuous improvement initiatives Managing relationships with technology partners and vendors Championing a user-focused, product-led approach across the business What ...

infrastructure and data centres. Steer operational excellence and drive resilience. If you're a seasoned leader with a passion for mission-critical environments and continuous improvement, your future is here! Salary : Circa £65,500 depending on experience Dynamic (hybrid) working : 2 days per week on-site … experience in managing mission-critical infrastructure environments, leading teams through operational incidents including participating in a call out rota for crisis management and creating continuous improvement initiatives. The successful candidate will also manage, lead and support the UK Data Centre Operations Manager. You would be joining ...

Support Analysts. The Support Manager will play a pivotal role in ensuring the efficient operation of the Technical Support Team, meeting SLAs and driving continuous improvement initiatives. This role requires a strong understanding of ITIL processes, leadership skills and the ability to develop and execute strategies … compliance with ITIL best practices and standards. Develop and maintain a comprehensive knowledge base to support the team and end-users. Strategic Development and Continuous Improvement Identify opportunities for improvement in Service Desk operations and implement solutions. Develop and execute a Support Desk strategy aligned ...

strategies to minimise delivery risk. Escalate critical issues where required and drive resolution. Ensure compliance with quality standards, security requirements, and customer obligations. Process & Continuous Improvement Champion Agile delivery methodologies and support continuous improvement initiatives. Utilise established project governance frameworks and delivery processes. Maintain ...

user devices and IT assets, from onboarding to decommissioning, while ensuring compliance with security, performance, and lifecycle standards. A champion of Continual Service Improvement, you will refine internal processes and escalation procedures to enhance operational efficiency and service quality. Your leadership will be critical in delivering measurable outcomes … projects Knowledge Management : Experience in maintaining an up-to-date knowledge base and ensuring information is accessible and clear for service desk personnel Continuous Improvement Mindset : Experience in driving continuous improvement and embracing best practices in IT operations and service delivery Data-Driven ...

configurations and changes delivered by colleagues, system integrators and third parties. Support architectural decision-making and contribute to roadmap planning for Workday Financials. Delivery & Continuous Improvement Lead and contribute to the design, configuration and implementation of complex Workday Financials solutions. Oversee enhancements, releases and regulatory changes, ensuring … prioritised effectively and resources are aligned to demand. Enforce SLA/KPI frameworks, proactively monitoring performance against response and resolution targets, and driving continuous improvement where breaches occur. Stakeholder Engagement & Consultancy Act as a senior trusted adviser to finance leaders, programme managers and client stakeholders. Lead ...

development lifecycle Working in Agile Teams Participate in sprint planning, stand-ups, and retrospectives Collaborate closely with engineers, product teams, and stakeholders Contribute to continuous improvement across processes and delivery Continuous Learning & Support Stay up to date with modern tools, technologies, and development practices Provide support … engineering practices and technologies Strong focus on learning, development, and career growth Hybrid working model with flexibility A collaborative environment that values innovation and continuous improvement If you're looking to develop your career in a role where you can learn, build, and contribute within a fast ...

across multiple customer sites. This is a hands-on leadership role where you will be responsible for managing service performance, supporting operational teams, driving continuous improvement, and ensuring exceptional customer satisfaction. Based primarily at Westlakes Science & Technology Park in Whitehaven, you will also provide leadership and support … performance trends, work-in-progress updates and site access considerations. Lead and contribute to service improvement initiatives through regular stakeholder engagement and continuous improvement activities. Manage employee relations matters in partnership with HR, including performance management and disciplinary processes where required. Proactively monitor ticket dashboards ...

define, document, and implement scalable solutions using industry best practices, Microsoft security models, and modern automation approaches. The role supports both Agile and ITIL Continuous Service Improvement principles, ensuring that new workflows, processes, and service models are structured, resilient, and aligned to evolving business and security requirements. … work independently without direct supervision. You will use enterprise knowledge tools, share expertise within the engineering community, and contribute to a culture of continuous learning and improvement. The position requires adaptability, initiative, and a willingness to innovateidentifying opportunities to automate, optimise, and modernise identity services to ensure long-term ...

through methodologies, practices, tooling, and team capabilities. With a more immediate time horizon (1–2 years), this role concentrates on execution, delivery quality, and continuous improvement within our development teams. For both roles, the key stakeholders shall include Stack Engineering Leaders, Engineering Leaders, and Engineering Managers, although … practices measures & expectations/guidance for high-performing engineering teams, including supporting hiring, mentoring, and career development Foster a culture of ownership, collaboration, and continuous improvement Promote diversity, equity, and inclusion within engineering and across the organization Operational Oversight Responsible for engineering KPIs used such as velocity ...

solution focused. Be comfortable working independently whilst also collaborating effectively across teams. Have high levels of attention to detail and a commitment to continuous improvement. Desirable Experience Experience within manufacturing, engineering, marine, or project-based environments. Knowledge of Microsoft Dynamics Business Central. Experience supporting ERP implementations, upgrades, or digital … business requirements for system and reporting improvements. Troubleshoot day-to-day systems and reporting issues. Deliver user training and ongoing support where required. Systems & Continuous Improvement Review existing processes and recommend improvements through better use of systems, automation, and digital solutions. Support the implementation of new systems ...

Excellence Provide hands-on technical leadership across modern engineering practices Shape the delivery of scalable, secure fintech platforms Champion DevOps, CI/CD, and continuous improvement Collaborate closely with Product, Architecture, and stakeholders Strategic Impact Contribute to technical strategy and roadmap direction Support a major fintech transformation … Passion for building robust, scalable solutions (fintech or regulated experience desirable) Strong communication and stakeholder management skills A proactive mindset with a drive for continuous improvement Why This Role Stands Out £50,000 - £70,000 salary depending on experience Work on large-scale fintech platforms with real ...