1 to 25 of 651 Remote/Hybrid Continuous Improvement Jobs in the UK

Head of Business Improvement, you will set the strategic direction for improvement across client engagements and internal programmes. Youll be accountable for improvement policy, governance, investment decisions, and the delivery of large-scale, high-impact transformation portfolios. This is a hybrid role based … risk, and cultural change. Balance value, capacity, and risk across competing initiatives. Set escalation routes and decision frameworks for large-scale delivery. Operating Model & Continuous Improvement Institutionalise continuous improvement through policy, metrics, and incentives. Evolve operating models to sustain performance gains. Sponsor communities ...

class Service Delivery strategy aligned to organisational goals Lead, inspire, and develop a high-performing service delivery team Foster a culture of accountability, continuous improvement, and customer excellence Collaborate closely with Product, Engineering, Sales, Design and PMO to ensure seamless end-to-end delivery Service Delivery Management … corrective actions are embedded Oversee compliance, internal controls, audit requirements, and regulatory obligations Strengthen governance across onboarding, change, release cycles, and transitions Operational Excellence & Continuous Improvement Standardise documentation, frameworks, and delivery methodologies Identify opportunities to optimise cost, efficiency, automation and scalability Partner with Product & Engineering to align ...

team, offering exposure to multiple projects, systems, and stakeholders. You will help ensure consistent HR policy application, maintain compliance with UK legislation, and support continuous improvement of HR and payroll processes. Key Responsibilities 1. Payroll Integration & Transformation Support payroll and HR integration activities following a recent acquisition … regulations, and internal policies Participate in payroll and HR system testing, validation, and reporting Provide guidance to stakeholders throughout the integration lifecycle Contribute to continuous improvement of payroll and HR operations 2. Payroll Administration Manage end-to-end payroll processes, including pre- and post-payroll activities Coordinate ...

post-sale experiences. Your goal is to build scalable processes, develop the customer education approach, and ensure that customer insights are driving continuous improvement across the business. This is a hands-on leadership role with influence across product, engineering, marketing, and commercial - and a great … satisfaction Represent the customer across internal teams (Product, Marketing & Video Production) by sharing their feedback to help shape product development decisions and marketing strategy. Continuous Improvement & Strategic Impact Identify and address recurring customer issues through long-term and scalable solutions Collaborate cross-functionally to drive process improvements ...

Kibana, Splunk, or Prometheus Work with cloud and virtualization technologies to deliver secure, scalable environments Collaborate with Scrum teams to integrate automated testing and continuous delivery practices Your Responsibilities: Support development teams by automating workflows, integrations, and deployments Ensure development, testing, and production environments are robust, resilient, and scalable … manage environments Monitor and maintain operational performance, security, and resilience of deployed systems Work closely with team leads to implement DevOps practices and facilitate continuous improvement Contribute to technical design, architecture, and roadmap discussions for DevOps initiatives Mentor and guide other engineers on DevOps best practices ...

Disaster Recovery, Problem, Configuration, and Risk Management. This role includes collaboration with technical and business teams to resolve root causes of service issues, drive continuous improvement, and ensure smooth transition of changes into live service. Key Responsibilities: Service Governance & Process Management Embed and mature ITIL aligned processes … performance reports, including KPIs, SLAs, and availability metrics. Communicate effectively with stakeholders, project managers, and thirdparty suppliers to safeguard service during change and transition. Continuous Improvement Identify service improvement opportunities through data analysis and trend recognition. Deliver CSI initiatives aligned to agreed plans and business ...

technical escalation point for the Service Desk and operational teams. Operating within a complex, fast-paced environment, the role ensures service stability, drives continuous improvement, and contributes to broader operational governance while working closely with engineering, infrastructure, cloud, and service management teams. The Senior … Service Desk Analyst will be a senior point of contact for stakeholders, supporting less experienced team members in delivering an excellent service where continual improvement of Service Desk processes, tooling and knowledge is focused on. Requirements of the Role: Advanced Technical Support & Escalation Handling Leads complex incident escalations ...

will form part of a well-established service management team helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will be responsible for the day to day operation of our business as usual support services, including … disruption and enhance service stability. Lead customer experience and service governance, including Service Reviews, satisfaction measurement, feedback loops, and actionable service reporting that informs continuous improvement. Build strong relationships with customers, internal teams, and technical stakeholders, acting as a senior escalation point and ensuring collaborative, positive service outcomes. Champion ...

executing our cloud operations strategy, working closely with cross-functional teams to proactively identify and resolve issues, implement automation and monitoring solutions, and drive continuous improvement across our infrastructure. Your leadership will be instrumental in fostering a high-performing, innovative engineering culture, optimising system performance, and minimising … functional teams, enabling effective and efficient problem-solving. Builds and maintains a high-performing, motivated cloud operations team that consistently meets objectives and drives continuous improvement. Regularly conducts performance reporting and analysis , tracking key metrics such as system availability, uptime, and response times to inform decision-making and improvement ...

release readiness-while collaborating closely with Business (Sales Ops/Finance), IT, and SAP product support. Ensure SLA/OLA adherence, audit readiness, and continuous improvement of processes, tooling, and knowledge assets for a business-critical incentive compensation platform. Your Responsibilities Service Operations: Lead daily stand … with business sponsors. Team Leadership & KT: Coach support analysts, plan shifts/on-call rotations, and maintain a robust knowledge base for faster resolution. Continuous Improvement: Identify automation opportunities, enhance monitoring/alerting, and drive post-incident reviews for sustained reliability. Your Profile Essential Skills/Knowledge ...

ensuring exceptional service quality, SLA compliance and strong customer relationships. You’ll act as the trusted partner for all service and technical issues, driving continuous improvement and representing our brand values in every interaction. Key Responsibilities Act as the primary contact for service and technical issues across … core values: Customer Focus, Integrity, Accountability, Innovation and Passion . If you're passionate about delivering outstanding service, building strong customer relationships and driving continuous improvement, we’d love to hear from you. Apply now and help us deliver exceptional service experiences. ...

standards and secure coding practices;- Work with the Software Engineering Manager to establish naming conventions, metadata standards, and data residency/sovereignty protocols.Stakeholder Engagement & Continuous Improvement- Constructively challenge stakeholders and teams where necessary on scope and delivery to ensure deliverables remain on track;- Support continuous improvement ...

management of a complex IT project portfolio. This role sits within the PMO and will focus on portfolio governance, financial management, performance reporting, and continuous improvement of project delivery frameworks. The successful candidate will bring strong experience working across multiple IT projects (e.g. ERP, cloud, infrastructure … Strong communication and stakeholder management skills Analytical and detail-oriented Able to work across multiple projects in a fast-paced environment Proactive with a continuous improvement mindset This is an excellent opportunity to play a key role in shaping portfolio reporting, governance, and financial visibility across major ...

design and promote reusable blueprints and best practices across the platforms. Support EMBL-EBI Training by implementing the technical components of course delivery. Drive continuous improvement, evaluating technologies, and prototyping solutions to meet evolving business needs. Team Leadership and Management Lead and coordinate a combined team … single, cohesive unit. Manage performance, development, and career progression through regular 1:1s, objective setting, and coaching. Foster a culture of collaboration, continuous improvement, and knowledge sharing. Encourage Agile practices and coaching within the team. Promote accountability for platform stability, performance, and customer satisfaction. Stakeholder and Service ...

decision making Team Leadership Lead and mentor PMO analysts, project managers, and coordinators within a matrix environment Promote delivery discipline, governance standards, and continuous improvement Identify capability gaps and support development initiatives Stakeholder Engagement Act as a trusted advisor to senior stakeholders on portfolio performance and delivery … health Facilitate governance forums, steering committees, and programme reviews Drive effective communication across project teams and leadership groups Continuous Improvement Identify opportunities to optimise PMO processes, tooling, and reporting Champion best practice adoption and delivery maturity improvements across the account Skills & Experience Required Active SC Clearance (essential ...

development of high-performance, secure applications. You'll play a key role across the full software lifecycle - from architecture and development to deployment and continuous improvement - ensuring solutions meet stringent performance and security standards. You'll work in a dynamic environment, collaborating with architects, DevOps specialists … performance through code reviews and mentoring. Contribute to DevOps pipelines and CI/CD practices in secure environments. Champion engineering best practices and continuous improvement within the team. Skills & Experience Essential: Active SC Clearance (or eligible and willing to undergo clearance). Strong Java and Spring Boot ...

multiyear Group Finance Systems strategy and translate Finance leadership priorities into a clear, sequenced roadmap. Balance major programmes (e.g. Billing Experience 2.0), continuous improvement and stability. Align GFS deliverables with Product & Technology ways of working for effective, cross functional delivery. Define and track KPIs/OKRs … cross-functional delivery models. Experienced people leader capable of building high-performing and resilient teams, empowering technical leads and creating a culture of ownership, continuous improvement and accountability. Commercially confident, with substantial experience in vendor management, contract negotiations and driving demonstrable value from partners and service providers. ...

Service Delivery Engineer to take technical ownership of customer environments within a managed service setting. This role focuses on ensuring platform stability, security and continuous improvement across cloud, identity and endpoint technologies. You will act as the primary technical contact for customers, working closely with internal teams … reviews and technical planning Assist with incident and problem management activities Maintain accurate technical documentation Support service transitions into managed support Drive automation and continuous improvement initiatives Key requirements: Proven experience in a managed services environment Strong stakeholder engagement and communication skills Background in cloud and endpoint ...

Standardise equipment to minimise disruption and achieve straightforward integration with existing networks/infrastructure. Document Audio & Video processing build procedures and contribute to the continuous improvement of policies, processes and procedures. Apply standard procedures to solve problems and identify appropriate resolution. Adopt the role of Design Authority … optimisation of Audio & Video processing technologies. Stay updated with the latest advancements in Audio & Video processing technologies and industry trends. Drive collaboration, innovation and continuous improvement within Audio & Video processing engineering. Provide technical leadership within the team, sharing knowledge and skills and providing mentoring support to engineers ...

carry out testing of AI solutions and the ability to integrate that into an automation capability, is highly desirable Key Responsibilities: Maintenance and continuous improvement of our test automation frameworks Develop and execute automated testing of Microsoft Dynamics & Power Platform solutions to identify and document defects Willing … track defects, and work with the development team to resolve issues Participate in test planning, estimation, and risk analysis activities Contribute to the continuous improvement of automated testing processes and methodologies Required Experience: Minimum of 3 years’ experience in both manual and automated testing at all levels ...

actively manage technical and delivery risks to protect quality, timelines, and outcomes. Demonstrates a strong personal commitment to engineering excellence, code quality, and continuous improvement . Hands-on contributor with a proven track record of leading by example , supporting design elaboration, conducting peer reviews, mentoring junior developers … risks appropriately and proposing pragmatic, value-focused solutions. Actively contribute to peer code reviews, ensuring consistency, performance, security, and maintainability standards are met. Support continuous improvement of development practices, tooling, and ways of working. Collaboration & Mentoring Work closely with architects, testers, Dev/DevOps, and product teams ...

including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives. Coach and mentor team members to build high-performing, self-organising teams. Support the continuous improvement of Agile delivery practices across programmes. Work closely with Product Owners, engineering teams, and business stakeholders to ensure clear prioritisation … skills. Collaborative and people-focused mindset. Ability to influence and guide teams without direct authority. Proactive problem solver with strong organisational awareness. Passion for continuous improvement and team development. ...

quality standards Manage delivery financials, forecasting, and invoicing Drive strong communication and client/customer engagement Collaborate with architecture, operations, and product teams Champion continuous improvement across digital delivery and delivery processes Skills & Experience Robust experience in a SaaS delivery , software delivery , or technology project management Excellent … delivery processes, governance, and improvement Comfortable managing multiple projects and shifting priorities Experience with large-scale implementations or data migrations Passion for continuous improvement and delivery excellence Head of Delivery | SaaS Delivery | Software Delivery | Technology Delivery | Implementation Manager | Client Onboarding | Project Delivery | Programme Delivery | SDLC ...

office, remote and site locations, you'll play a pivotal role in delivering a high-quality, customer-focused IT service, ensuring stability, performance and continuous improvement across the service desk and field support teams. Key Responsibilities * Lead and manage the Service Desk and Field Support teams, driving … adherence and ticket quality * Produce regular service reporting (SLAs, backlog, ticket ageing, trends, first-time fix rates) and provide insights to leadership * Drive continuous improvement through root cause analysis, gap analysis and service optimisation initiatives * Coordinate service desk involvement in projects, rollouts, migrations and onboarding/offboarding ...

Consultant, you will be responsible for the full lifecycle of our security and compliance programs, including: Security Frameworks & Audits: Lead the management and continuous improvement of security frameworks (e.g., ISO/IEC 27001, Cyber Essentials ). Drive all certification and re-certification efforts, including Cyber Essentials Plus … risk reviews, third-party due diligence, and mitigation planning. Incident Response & Improvement: Collaborate on incident coordination, response, root cause analysis, and driving continuous improvement initiatives. Stakeholder Communication: Deliver clear, data-driven reports on GRC metrics, control effectiveness, identified risks, and the overall compliance posture ...