26 to 30 of 30 Copilot Studio Jobs in the UK

routing, queues, workstreams, and agent experiences Design and implement call flows, IVR menus, and DTMF input handling Design and build conversational agents using Copilot Studio About you: You will have the following experiences: Extensive experience in a similar role Strong experience with Dynamics 365 Customer Service ...

controls. Standardise tooling (templates, DAX libraries, CI/CD, documentation, testing) to support consistent and governed development. Enable Gen AI and Co pilot Studio adoption by producing AI ready datasets and identifying opportunities for automation, anomaly detection, and forecasting. Optimise BI workflows by leveraging AI for documentation, requirements … logic. Deliver robust data transformations using Power Query (M) and SQL-based pipelines. Data Integration & Gen BI Integrate Power BI with Co pilot Studio and prepare models for AI agent consumption. Build workflow automation using Power Automate. Power BI Service Administration Manage datasets, workspaces, refresh schedules, usage monitoring ...

developer with the skills below. They'll be building out our client's AI needs and wants using a Microsoft Azure and Copilot stack. Essential skills and experience Design and develop Microsoft Azure AI solutions using services such as; AI Foundry, Open-AI services, and Microsoft Copilot ...

experience on below technical landscape Dynamics 365 CRM Technical Skills CCaaS (D365 Contact Center) Technical Skills Power Platform Development Skills Customer Service Module Power Virtual Agents/Co-pilot Studio for Chat and Voice bot Azure communications Services Dynamics Solution Management CI/CD with Azure DevOps Power ...

Dynamics365ContactCentreTelephonyConsultant365ContactCentreTelephonyConsultant PlatformSkills365ContactCentreTelephonyConsultant Dynamics365CustomerService/ContactCentre365ContactCentreTelephonyConsultant Caserouting,queues,workstreams,agentexperience Omnichannelconfiguration(voice,chat,messaging) Telephony&IVR365ContactCentreTelephonyConsultant Contactcentretelephonyconcepts365ContactCentreTelephonyConsultant Callflows,IVRmenus,DTMF,callqueues,transfers Businesshours,holidays,failoverscenarios CopilotStudio(Agents&IVRBots) CopilotStudioagentdesign365ContactCentreTelephonyConsultant Topics,triggers,variables(local/global) Conditionallogicandconversationflowcontrol Voice-enabledbots/IVRagents Speechrecognition&text-to-speechconcepts Errorhandling,retries,andgracefulfallbacks Integration Dataverseread/write … CallingPowerAutomateflowsandconnectors AzureCommunicationServices(ACS)365ContactCentreTelephonyConsultant ACSfundamentals Voice,SMS,andcallingcapabilities Phonenumbers,callautomation,andcallrouting IntegrationwithDynamics365 ConnectingACStoOmnichannelvoice ContextpassingbetweenACS,CopilotStudio,andD365 Data,Integration&Automation PowerAutomate Event-drivenflows(callstart/end,botoutcomes) Logging,notifications,anddownstreamactions Operational&Non-FunctionalSkills Monitoring&troubleshooting Calllogs,bottranscripts,sessiondiagnostics Identifyingdroppedcalls,loopingIVRs,timingissues Security&complianceawareness Role-basedaccess,dataprotection,callrecordings Solutiondesign End-to-endcalljourneydesign ...