1 of 1 Remote Critical Success Factor Jobs in the UK

they do best. More than 120,000 companies in retail, grocery, distribution, supply, and logistics have chosen our client as their retail network. You will join our Customer Success Team in a critical, post sales role. You are responsible for ensuring an outstanding customer experience throughout the entire lifecycle by aligning with and driving their strategic … business goals. You will leverage your product expertise to create repeatable success processes, ensure high customer adoption, and proactively identify opportunities to enhance the relationship and service utilisation. This is a hybrid role in Belfast where you would be 3 days per week in the office. Your tasks will include: Develop a deep understanding of customers' business models … build lasting relationships, and serve as a trusted adviser to ensure successful, long term partnerships. Create tailored account plans outlining critical success factors, performance metrics, targets, and recommendations to address customers' strategic goals and business challenges within the retail and supply chain space. Efficiently and effectively deliver specialised advisory and recovery services (e.g., revenue recovery support More ❯