1 to 25 of 486 Remote/Hybrid Customer Engagement Jobs in the UK

Principal Customer Success Manager

Hiring Organisation
Nasuni
Location
London, United Kingdom
Salary
£ 70 K
Senior Customer Success Manager (EMEA) - London, United KingdomLocation: Paddington: 3 Days onsite, 2 days remote. About Nasuni:Nasuni delivers a unified data platform for enterprises facing an explosion of unstructured data, combining storage and data services into a single hybrid cloud solution. Nasuni’s approach enables business resiliency … foundation for how modern businesses store, use, and unlock the value of their data in the age of AI. Summary of Role:The Senior Customer Success Manager (EMEA) is responsible for driving long-term customer value, adoption, retention, and strategic alignment across a portfolio of Strategic accounts.As ...

Engagement Manager

Hiring Organisation
TEKsystems
Location
Bracknell, England, United Kingdom
Engagement Manager role is a services function role within the TEKsystems Global Services (TGS) Practice Delivery team and is responsible for managing one or more projects/engagements at a time. A successful Engagement Manager possesses skillsets for managing teams, client facing, stakeholder management, delivery processes, issue resolution … customer engagements. The delivery function responsibilities vary from account to account, but a successful Engagement Manager is responsible for common activities such as on/off boarding of team members, people management, customer management & reporting, finance management, support project team member activities, risk & issue resolution and supporting ...

Senior Dynamics 365 CRM Functional Consultant & Product Owner

Location
Greater London, England, United Kingdom
seeking a highly skilled Dynamics 365 CRM Functional Consultant and Product Owner to lead the design, evolution, and optimization of our Microsoft Dynamics 365 Customer Engagement platform. The successful candidate will possess expertise in Dynamics 365 Sales, Customer Service, and Customer Insights, coupled with exceptional Business … opportunity-to-cash processes.Support forecasting, territory management, sales pipelines, and relationship selling processes.Leverage integrated Microsoft tools including Power Platform and Copilot capabilities.Dynamics 365 Customer Service:Design customer support and case management solutions.Improve service delivery processes, SLA management, knowledge bases, and customer self-service experience.Support customer experience ...

Customer Service Specialist

Hiring Organisation
Salt
Location
London, UK
Employment Type
Full-time
Description Customer Service Contractor (Subscriptions & App Experience) Remote/Hybrid (UK) Contract: 9 Months ⏱ Start Date: September 2026 (ASAP) Contract Type: Contractor or Fixed-Term Contract £37,000 annual salary About the Role We're looking for an experienced and proactive Customer Service Contractor to help shape … scale the customer experience across a growing subscription-based digital product portfolio, including a mobile app and premium audio subscription offering. This is not a traditional customer service role. You'll be the primary owner of customer operations, responsible for building processes, improving customer journeys, managing ...

Customer Engagement Manager

Hiring Organisation
SS&C Technologies
Location
London, United Kingdom
Salary
£ 50 K
organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.Job DescriptionDeal Services Customer Engagement ManagerLocations: London | HybridGet To Know Us:SS&C Intralinks is a global technology provider of inter-enterprise content management and collaboration solutions. … Inclusion: Committed to Welcoming, Celebrating and Thriving on DiversityTraining: Hands-On, Team-Customised throughout your careerWhat You Will Get To Do:The Deal Services Customer Engagement Manager (CEM) is a sales-focused overlay role responsible for driving adoption and revenue of SS&C Intralinks' Deal Services offerings.The ...

Digital Customer Community & Education Manager

Hiring Organisation
Soldo
Location
London, United Kingdom
Salary
£ 80 K
birthdayGenuine career development opportunities, including our mentoring scheme, your own annual 500 learning budgetEmployee Assistance Programme and wellbeing portalThe roleWe’re hiring a Digital Customer Community & Education Manager to join our digital customer engagement team. Reporting to the Director of Digital Customer Engagement, this role … will be responsible for defining, scaling and maintaining Soldo’s digital B2B customer community strategy and ecosystem.Key responsibilities:Community StrategyCustomer Education & ContentKnowledge ManagementCross-Functional Collaboration with Product, Product Marketing and Solution MarketingMust have:Experience building and managing B2B customer communities, education programmes and knowledge bases in a SaaS ...

Customer Success Manager

Hiring Organisation
ThoughtSpot
Location
London, United Kingdom
Salary
£ 80 K
Role:We are looking for a talented Customer Success Manager (CSM) to drive adoption, value realisation, and growth within a portfolio of mid-market and enterprise accounts across the EMEA region. By building strong relationships with each customer, you'll deliver impact at all stages of the customer journey and ensure mutual success. If you’re a proactive customer champion passionate about solving problems, connecting customer value to growth, and advising customers you’ll bring tremendous value to both our customers and team.The ideal candidate will have a history of driving adoption of analytics ...

Senior Technical Account Manager EMEA\NAM Customer Success

Location
Greater London, England, United Kingdom
with one unified focus: our customers. Customers are at the heart of everything we do, and we pride ourselves on always taking an innovative, customer-centric approach to creating the right experiences, products, and content for them. With big dreams and a grand mission, we’re looking for great … Senior Technical Account Manager to act as a trusted technical advisor for Antavo’s strategic customers. This role is focused on long-term customer success, technical adoption, platform stability, solution optimisation, and proactive risk management. You will work closely with customers after go-live to ensure their Antavo setup ...

Associate Mid-Market Account Executive - French Speaking

Hiring Organisation
Monotype
Location
City of London, Greater London, UK
need? As the first point of contact with prospective customers, the Associate Mid Market Sales Representative has full responsibility for delivering a positive customer experience that will set the stage for continued engagement and growing interest in Monotype’s type, technology, and expertise. The Associate Mid Market Sales … responsibility for a set of personal goals that may include revenue targets, conversions from lead to opportunity, trial commitments, etc. Integrity, exceptional communication and customer engagement skills, hard work, a flexible mindset open to learning and adapting, and an internal drive to succeed are foundational in the success ...

Senior Microsoft Dynamics 365 Consultant

Hiring Organisation
Version 1
Location
London, United Kingdom
Salary
£ 80 K
DescriptionVersion 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … customisation, integrations, upgrades, migrations, and continual service improvement initiatives.This is an excellent opportunity for an experienced Dynamics 365 professional who enjoys combining technical expertise, customer engagement, and solution delivery within a managed services and consultancy environment.Key ResponsibilitiesProvide senior-level consultancy, support, and technical leadership for Microsoft Dynamics ...

Customer Success Manager (£60k base + 20% OTE)

Hiring Organisation
Cosmic Partners
Location
London Area, United Kingdom
working exclusively with our client to find a Customer Success Manager. About: Our client is a fast-growing data, software and analytics business helping organisations operating in complex global markets make better commercial decisions. Founded by industry specialists, the company has developed from a specialist research provider into … growth and substantial institutional investment, the business is continuing to expand internationally and invest in its post-sales organisation. It is now hiring a Customer Success Manager to onboard customers, increase platform usage and ensure users consistently receive value from its products. The Customer Success Manager will work ...

Senior Sales Executive

Hiring Organisation
Kerridge Commercial Systems
Location
Barnsley, South Yorkshire, United Kingdom
Salary
£ 60 K
customers to source effectively, stock efficiently, sell profitably and service competitively.Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited … software solutions across the wholesale, manufacturing and distribution markets, delivering new business growth against agreed revenue targets. Through consultative selling and structured discovery, identify customer challenges, demonstrate measurable ROI and business value, and confidently position and demonstrate Klipboard solutions against the customer’s operational and commercial objectives.Key Responsibilities ...

Data Activation Lead

Hiring Organisation
Sanderson Recruitment
Location
London, United Kingdom
Salary
£ 80 K
Working)The OpportunityA fantastic opportunity has arisen for an experienced Data Activation Lead to join a forward-thinking organisation on a mission to transform customer engagement through data, analytics, and marketing technology.This is a strategic leadership role where you’ll drive the activation of customer data across … multiple channels, unlocking new opportunities for personalisation, customer engagement, and commercial growth. You’ll lead a specialist team while working closely with stakeholders across marketing, digital, product, engineering, and data functions to deliver innovative, data-driven experiences.Key ResponsibilitiesLead and develop a high-performing Data Activation team.Drive ...

Data Activation Lead

Hiring Organisation
Sanderson Recruitment
Location
Bristol, Gloucestershire, United Kingdom
Salary
£ 70 K
Working)The OpportunityA fantastic opportunity has arisen for an experienced Data Activation Lead to join a forward-thinking organisation on a mission to transform customer engagement through data, analytics, and marketing technology.This is a strategic leadership role where you’ll drive the activation of customer data across … multiple channels, unlocking new opportunities for personalisation, customer engagement, and commercial growth. You’ll lead a specialist team while working closely with stakeholders across marketing, digital, product, engineering, and data functions to deliver innovative, data-driven experiences.Key ResponsibilitiesLead and develop a high-performing Data Activation team.Drive ...

Data Activation Lead

Hiring Organisation
Sanderson Recruitment
Location
London, United Kingdom
Employment Type
Permanent, Work From Home
Opportunity A fantastic opportunity has arisen for an experienced Data Activation Lead to join a forward-thinking organisation on a mission to transform customer engagement through data, analytics, and marketing technology. This is a strategic leadership role where you'll drive the activation of customer data across … multiple channels, unlocking new opportunities for personalisation, customer engagement, and commercial growth. You'll lead a specialist team while working closely with stakeholders across marketing, digital, product, engineering, and data functions to deliver innovative, data-driven experiences. Key Responsibilities Lead and develop a high-performing Data Activation team. ...

Enterprise Customer Success Manager (English/Spanish Speaking)

Hiring Organisation
FreedomPay
Location
London, United Kingdom
Salary
£ 45 K
London, EnglandCustomer Success – Customer Success/Full Time/HybridThe FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services. FreedomPay’s technology has been purposely built … fast paced, high growth company with a great culture with competitive benefits and compensation with a business casual atmosphere.FreedomPay is seeking a bilingual Enterprise Customer Success Manager (English/Spanish) to manage a portfolio of strategic enterprise customers across global markets. This role combines strategic relationship management with hands ...

Dynamics 365 CE Support Consultant

Hiring Organisation
INNOVATIVE TECH PEOPLE LTD
Location
Greater Manchester, North West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£50,000
help organisations get the most out of their Microsoft investment, from initial implementation through to ongoing managed support. As they continue to grow our Customer Engagement (CE) practice, we're looking for an experienced support consultant to join the team. The role We're hiring a Senior D365 … Support Consultant to provide day-to-day and escalated support across our client base's Dynamics 365 Customer Engagement, Power Platform and Power Automate implementations. You'll work within our managed services team, resolving incidents, fielding change requests, and helping clients get more value from their existing D365 ...

Customer Success Director

Hiring Organisation
Finastra
Location
London, United Kingdom
Salary
£ 60 K
combine strategic thinking with strong execution discipline, and who thrives in complex, matrixed environments with senior‐level exposure.About the RoleWe are seeking a Customer Success Director – Corporate Lending to lead customer success outcomes across a portfolio of strategic customers using solutions including Loan IQ, Trade, and Corporate Channels. … This role is responsible for driving customer adoption, retention, renewal readiness, and long-term value realization while serving as a trusted advisor to customers and a key partner across Sales, Product, Professional Services, and Support teams.The successful candidate will combine strong customer relationship management, commercial acumen, and domain ...

Digital Customer Success Campaigns Manager

Hiring Organisation
Soldo
Location
London, United Kingdom
Salary
£ 80 K
birthdayGenuine career development opportunities, including our mentoring scheme, your own annual 500 learning budgetEmployee Assistance Programme and wellbeing portalThe roleWe’re hiring a Digital Customer Success CampaignsManager to join our digital customer engagement team. Reporting to theDirector of Digital Customer Engagement, this role will … responsible forstrategic planning and orchestration of data-driven customer lifecyclecampaigns, across our self-serve customer base.Key responsibilities:Strategic Campaign ManagementSegmentation & PersonalisationCross-Functional Collaboration with Marketing, Product, Sales, Support & Financial ServicesMust have:A proactive, hands-on mindset with a strong focus on strategic value creation, sense of ownership ...

Head of Digital & CRM

Location
Birmingham, England, United Kingdom
leading dedicated Pensions & Savings provider. This is a senior, high-impact leadership role within the Digital & Information Office, working at the centre of our customer-led transformation. Our ambition is to make Standard Life feelmorepersonal,effortlessand joined up across the moments that matter.You will shape how we brings together … customer insight, CRM, digital journeys, data, decisioning, identity, contact centre, marketing automation and omni-channel service to improve outcomes for customers, advisers, employers and colleagues. You will define the strategy, own the roadmap, and build the capability needed to deliver connected, data-led and personalised experiences at scale across ...

Emerging Customer Success Manager

Hiring Organisation
Fourth
Location
London, United Kingdom
Salary
£ 80 K
across offices in the US, UK, Bulgaria, China, Australia, and UAE. Interested in joining our smart, fun, and talented team Position OverviewThe Senior Emerging Customer Success Manager is the most senior individual contributor role in Fourth's Emerging CS tier, owning the Emerging segment's most strategic accounts … structured collaboration with the Enterprise CSM team as a transition pathway; and owning the identification and nomination of Emerging accounts for Fourth's EMEA customer engagement programmes, including the Customer Advisory Board (CAB) and key events. It is, in effect, a pre-Enterprise role — calibrated to build ...

Emerging Customer Success Manager

Hiring Organisation
Fourth
Location
Macclesfield, Cheshire, United Kingdom
Salary
£ 60 K
across offices in the US, UK, Bulgaria, China, Australia, and UAE. Interested in joining our smart, fun, and talented team Position OverviewThe Senior Emerging Customer Success Manager is the most senior individual contributor role in Fourth's Emerging CS tier, owning the Emerging segment's most strategic accounts … structured collaboration with the Enterprise CSM team as a transition pathway; and owning the identification and nomination of Emerging accounts for Fourth's EMEA customer engagement programmes, including the Customer Advisory Board (CAB) and key events. It is, in effect, a pre-Enterprise role — calibrated to build ...

Director, Customer Success

Hiring Organisation
Pleo
Location
London, United Kingdom
Salary
£ 55 K
make has a direct impact on our 40,000+ customers, our business, and our collective success. We need people who take pride in uncovering customer needs, who turn complex problems into simple solutions, challenge the way things are done (respectfully), and always aim high. With great ambitions driving … 850+ people from over 100 nationalities, all committed to delivering the future of business spending, together.About the roleWe're looking for a Director, Customer Success, to lead our mid-market and upmarket segments at Pleo. This is a transformation roleIn this role, you'll lead multiple teams of Customer ...

Senior or Staff Software Engineer, SRE/ Platform Team

Location
Greater London, England, United Kingdom
Senior or Staff Software Engineer, SRE/Platform Team OneSignal is a leading omnichannel customer engagement solution, powering personalized customer journeys across mobile and web push notifications, in-app messaging, SMS, and email. On a mission to democratize customer engagement, we enable businesses to keep … active users engaged and up to date by delivering over 1.3T messages a year! 1 in 4 app publishers trust OneSignal to power their customer engagement! And we support companies in 140 countries! Our customers range from startups and small businesses just getting off the ground to established ...

Customer Success Director

Location
Greater London, England, United Kingdom
About the Role We are seeking a Customer Success Director – Corporate Lending to lead customer success outcomes across a portfolio of strategic customers using solutions including Loan IQ, Trade, and Corporate Channels. This role is responsible for driving customer adoption, retention, renewal readiness, and long‐term value … trusted advisor to customers and a key partner across Sales, Product, Professional Services, and Support teams. The successful candidate will combine strong customer relationship management, commercial acumen, and domain expertise in lending or financial services to ensure customers achieve their business objectives and maximize the value of their Finastra ...