1 to 25 of 126 Remote/Hybrid Customer Engagement Jobs in the UK

need? As the first point of contact with prospective customers, the Associate Mid Market Sales Representative has full responsibility for delivering a positive customer experience that will set the stage for continued engagement and growing interest in Monotype’s type, technology, and expertise. The Associate Mid Market Sales … responsibility for a set of personal goals that may include revenue targets, conversions from lead to opportunity, trial commitments, etc. Integrity, exceptional communication and customer engagement skills, hard work, a flexible mindset open to learning and adapting, and an internal drive to succeed are foundational in the success ...

Role: Microsoft Dynamics 365 Programme Manager Location: Norwich, UK (Hybrid – 3 days onsite with customer, 2 days remote) Full‐time, Permanent We are looking for an experienced Dynamics 365 Delivery/Project Manager to lead the end‐to‐end delivery of Microsoft Dynamics 365 programmes across Finance & Operations, Customer Engagement, and the Power Platform. In this role, you will be accountable for successful project execution, customer satisfaction, financial performance, and team leadership, ensuring high‐quality, predictable delivery aligned to business outcomes. You will act as a trusted partner to our customers, driving value through strong governance ...

Senior Customer Success Manager – UK Kilmarnock (hybrid working) £ dependant upon experience At ILT Education UK, values are at the heart of everything they do: the team are driven to achieve the best outcomes for learners, they build trust with their schools and partners and create real impact through their … focus lies on collaboration, achieving high-set goals together, creating sustainable value for their customers, and a strong company culture. We are seeking a customer-focused and process-driven Senior Customer Success Manager – UK to join their fantastic team. This is a highly detail-oriented role ...

Customer Relationship Manager Location: Remote - regular client site visits Contract: Fixed-term (14 months) We’re working with a growing technology business looking for an experienced Customer Relationship Manager to join the team on a 14-month fixed-term contract . This role is focused on building strong … client relationships, driving customer engagement and ensuring long-term account success across a portfolio of software customers. You will act as the main point of contact for clients, helping them maximise value from the platform, supporting onboarding and adoption, and ensuring an excellent customer experience throughout ...

CUSTOMER DATA AND INSIGHTS MANAGER • Opportunity for a Customer Data & Insights Manager to join a growing, customer-focused organisation in the Northwest • Salary up to £50,000 + bonus + strong benefits package • Key position sitting between data, CRM and marketing with regular stakeholder interaction • Apply online … contact Chelsea Hackett via chelsea.hackett@searchability.com WHO WE ARE? We’re working with an established organisation currently investing in its digital and customer capabilities as part of ongoing growth. Operating across multiple channels, the business is focused on improving how it uses customer data to better understand behaviour ...

Senior Account Manager, you will act as a trusted commercial partner, driving long-term value, growth, and satisfaction across your accounts. You will coordinate engagement across internal teams, proactively identify opportunities, and ensure a seamless experience for our customers. Success in this role is measured by customer retention … satisfaction. Key Responsibilities: Own and develop long-term relationships with a portfolio of high-value, complex customers. Build and maintain account strategies aligned with customer objectives, challenges, and business priorities. Plan and lead structured customer engagement, including regular account reviews and strategic discussions with senior stakeholders. Serve ...

Location/working model: London (Hybrid) or EMEA (Remote) We are looking for a Customer Advocacy & References Program Manager to build and scale a global customer advocacy program that turns customer success into compelling proof points, supports sales, and strengthens our market credibility. This role will … program - from creating customer stories to enabling sales with references and driving joint customer promotion. Key Responsibilities Build and manage a structured, global customer advocacy and references program Define processes, governance, and KPIs to scale the program Drive creation of: In-depth case studies (outcome-driven) Customer ...

TITLE: Customer Success Intern DEPARTMENT: Corporate-Branch Sales REPORTING TO: VP, Customer Outcomes, EMEA OFFICE LOCATION: London, UK ROLE TYPE: Internship, Hybrid (3 days Onsite, 2 Remote) DURATION: 9 Weeks IPC is a fintech company that focuses on the human element. With a global presence, we support local … your future career prospects. Skill Development: You will enhance both technical and interpersonal skills through targeted training sessions. What does the internship program entail? Customer Success at IPC helps clients achieve maximum value from our products and services across the entire customer lifecycle—from onboarding and adoption ...

teams right across the organisation. This is a fantastic opportunity to work with a broad Microsoft Dynamics 365 landscape including Finance & Supply Chain Management, Customer Engagement and the Power Platform while partnering with colleagues in Retail, E-Commerce, Marketing, Customer Care, Ticketing, Fundraising, Membership, Finance and Reporting. … with equivalent professional experience, you will bring at least 23 years experience supporting either Microsoft Dynamics 365 Finance & Supply Chain Management or Dynamics 365 Customer Engagement applications within a structured IT environment. You will have strong functional troubleshooting, configuration and user support experience, together with a good understanding ...

spatial analytics solutions for enterprise customers. We work with some of the largest retailers and grocery chains to transform in-store experiences, operations, and customer engagement through precise location data. Our technology enables businesses to unlock the value of indoor location data, helping them improve customer journeys … cycles Lead complex, multi-stakeholder sales processes for large six-figure and multi-year SaaS agreements Work cross-functionally with Sales Engineering (SE) and Customer Success Management (CSM) teams to ensure strong technical alignment and customer outcomes Maintain forecasting discipline and contribute to the continuous improvement ...

directly to the Sales Director and liaising closely with your colleagues in the UK and globally, you’ll be focused on expanding our EMEA customer base by identifying and winning new business customers. Duties: Driving new business opportunities within the EMEA region and securing contracts with new customers against … your targets Driving the entire sales cycle from initial customer engagement to close Managing pipeline coverage to generate own leads in addition to those provided through daily prospecting via email, LinkedIn and phone Consulting with prospects about business challenges and requirements around cybersecurity Maintaining a high level ...

organisation operating within a unique sector. This highly reputable business delivers direct-to-consumer products and services, supported by strong brand recognition and exceptional customer feedback. Due to continued growth and transformation, they are seeking an experienced Dynamics CRM Solutions Architect to play a pivotal role in shaping enterprise … solutions The Role As a CRM Solutions Architect, you will be responsible for designing and delivering end-to-end solutions across Microsoft Dynamics 365 Customer Engagement and the Power Platform, supported by Azure services.You will act as the technical authority across projects, ensuring solutions are scalable, secure ...

Work Location: Hybrid - 3 days office-based (M44), 2 days WFH Full-time/Permanent Remarkable Jobs are recruiting on behalf of a growing, customer-focused organisation seeking a confident and professional Sales Development Executive to join their Manchester-based team. This role sits at the front … sales function , focusing on customer engagement, lead qualification, and relationship-building . While telephone communication is a core part of the role, it is consultative rather than high-pressure , with an emphasis on quality conversations and understanding customer needs. Sales Development Executive Role As a Sales Development ...

customers that you’ll be responsible for and will work closely with the Cloud sales team to maximise client growth, acting as the Azure Engagement Lead. Working closely with your clients is a key part of the role and you’ll utilise your pre-sales and customer engagement expertise to understand technical requirements, deliver presentations, and create proposals. What you’ll bring... You’ll need excellent customer engagement and pre-sales skills along with a strong Azure knowledge and experience. Some other skills you’ll bring: Extensive experience in articulating and positioning cloud solutions ...

organisations Conduct regular face-to-face meetings with engineers, buyers, and key decision-makers Support customers with design-in opportunities and early-stage project engagement Develop and maintain a structured pipeline of opportunities across the territory Track projects from first discussion through to production and repeat business Provide accurate … forecasting, reporting, and CRM updates Work closely with internal technical and commercial teams to support customer requirements Deliver against revenue and activity targets while maintaining a high level of customer engagement Plan routes and weekly schedules effectively to maximise time in front of customers Candidate Profile ...

unique opportunity to join Coople, and support our mission to make flexible work a rewarding experience for ambitious workers and businesses. As a Customer Support Coordinator responsible for our German- and French-speaking market in Switzerland, you will focus on delivering high level support to our worker and client … base. Your Responsibilities Respond to customer queries via phone, email and chat in a timely and professional manner. Trouble shoot and resolve customer issues ensuring a positive customer experience. Collaborate with other departments to escalate and resolve complex issues. Management of customer engagement tool. Collection ...

market leading client is looking for an experienced Change Project Manager to run a number of Customer Engagement and Customer Journey optimisation initiatives. Previous experience as a business change project manager working on customer focused/customer journey enhancement tasks in large scale organisations will ...

that position GTT as a Global Managed Solutions partner, to meet current and future business outcomes. Additionally, the role will require internal senior stakeholder engagement and management. Partner eco-system development and management, and virtual team leadership. The successful candidate will be fully accountable for the overall engagement … Scope/Supervision: As part of daily activities, you will be required to maintain regular contact with a variety of internal teams including Customer Success, Sales Operations, Product, Solutions Consulting & Service Delivery Teams. Duties and Responsibilities: Targets new customers, initiate contact and develop trusted partner relationships that develop tangible ...

qualified opportunities. Contribute to accurate revenue forecasting by providing technical insights into deal progression and solution fit. Strategically drive complex opportunities from initial engagement through contract award, focusing on technical validation and value realization. Strategic Customer Engagement & Solution Architecture Lead in-depth customer discovery sessions … ERPs). Architect and present comprehensive Tightly solutions, demonstrating how our Demand Signals, Supply Order Pipeline, Supplier Workspace, and Bundle Management features address the customer's unique business needs. Conduct compelling, tailored product demonstrations that highlight Tightly’s differentiators in demand forecasting accuracy, operational efficiency, and capital optimization. Develop ...

Force24 is one of the fastest-growing tech companies in the north, helping ambitious marketing teams drive smarter engagement, stronger ROI and measurable business growth. As we continue to scale, we are looking for 2 Account Managers/CSMs to join our Customer Success team at an exciting … stage in our journey. This is a pivotal role focused on ensuring our customers succeed, stay and grow with us. About the role As Customer Success Manager, you will manage a portfolio of client accounts, acting as the primary point of contact and trusted advisor for your clients. Your ...

situation, employs an objective manner that builds trust and confidence, then applies honesty, integrity, professionalism, tools and communication skills to meet or exceed customer goals and expectations in a managed way that enables the customer to achieve success through their technical and business defined outcomes. Lifecycle customers … identifying and driving opportunities to support transition, growth and retention of customers to lifecycle relationships, collaborating with other teams to achieve the collective goal. Customer success: You are also a key contributor to ongoing success for our customers, customer satisfaction and Net Promoter Scoring targets. ...

situation, employs an objective manner that builds trust and confidence, then applies honesty, integrity, professionalism, tools and communication skills to meet or exceed customer goals and expectations in a managed way that enables the customer to achieve success through their technical and business defined outcomes. Lifecycle customers … identifying and driving opportunities to support transition, growth and retention of customers to lifecycle relationships, collaborating with other teams to achieve the collective goal. Customer success: You are also a key contributor to ongoing success for our customers, customer satisfaction and Net Promoter Scoring targets. ...

Join a dynamic team dedicated to elevating customer experiences through data-driven strategies.** We are seeking a CRM Manager on a contract basis to drive customer engagement and our CRM strategies. This role is ideal for an innovative thinker who can transform complex data into actionable insights … foster strong relationships with our clients. As a key member of our team, you will work collaboratively, leveraging your expertise to enhance our customer relationship management practices and contribute to our ongoing success. **Key Responsibilities and Skills Required:** - Proven experience in managing CRM systems, preferably with platforms like Braze. ...

underlying infrastructure. Why we need this role As an Account Executive Enterprise Growth & Expansion, your mission is to reignite growth within Colts enterprise customer base by re-engaging dormant, inactive, and under-utilized accounts. These customers represent significant untapped potential, and your role is to re-establish meaningful engagement … identify unmet needs and generate new revenue opportunities. Close cross-sell and upsell deals across Colts portfolio (cloud, SD-WAN, security, voice) to maximize customer lifetime value. Develop a qualified pipeline through proactive outreach, structured re-engagement motions, and strategic account revitalization. Diagnose why accounts became dormant ...

collaborative Event Program Manager to manage and support the production of third-party hosted and corporate events that drive demand generation, brand awareness, and customer engagement. This role is ideal for a detail-oriented event professional who thrives in fast-paced environments, enjoys creative problem-solving, and wants … play a central role in shaping memorable event experiences for a global technology organisation. If youre passionate about bringing people together and creating standout customer experiences, wed love to hear from you. Role Overview As an Event Program Manager, you will work closely with cross-functional teams to plan ...