1 to 25 of 245 Remote/Hybrid Customer Engagement Jobs in the UK

respect. We push boundaries, speak up, and stay human, fostering a culture where imagination thrives! Your Role in our Mission: The Head of Omnichannel (Customer Engagement) is accountable for designing, owning, and scaling a best‐in‐class omnichannel engagement model that drives customer adoption, usage, renewal … confidence, and commercial outcomes across the customer base. This role operates in close partnership with Client Success Directors and the Director of Client Success , enabling those leaders to focus their time and attention on the accounts and segments that will drive the greatest platform adoption and commercial impact . ...

Senior Customer Success Manager Bristol Area/Wales Up to £50,000 DOE Hybrid/Flexible Working – Home based Pertemps is currently recruiting for a Senior Customer Success Manager on behalf of a growing and innovative EdTech organisation. This is an exciting opportunity to join a business that … making a real impact within education, supporting schools and customers through high-quality digital learning solutions. The role sits within the Customer Success team and will play a key part in delivering effective, consistent, and high-quality Customer Success experiences across a product portfolio. The successful candidate will ...

driven digital transformation across the Microsoft ecosystem. Their expertise spans Dynamics 365, Microsoft 365, Power Platform, and Copilot adoption—helping enterprise organisations modernise customer engagement, unify data, and deliver intelligent, connected experiences. This is a senior architecture role focused on designing and delivering end-to-end Dynamics … Customer Engagement (CE) solutions, with a strong emphasis on scalability, integration, automation, and AI-enabled capabilities. You will act as a trusted advisor to clients, shaping CRM strategy, defining solution architecture, and ensuring seamless alignment across the wider Microsoft stack—including Power Platform, Microsoft 365, Azure, and Copilot. ...

designing and delivering modern Microsoft-based business solutions across razorblues client base. This role combines strong technical capability with commercial awareness and excellent customer engagement skills. Youll work closely with customers, Account Managers, Project Managers, Consultants, and the Solution Architecture team to ensure all proposed solutions are scalable … focus on Power Apps, Power Automate, Dataverse, Microsoft Fabric, and emerging AI technologies such as Copilot and AI Builder. Youll be comfortable switching between customer workshops, technical design sessions, pre-sales discussions, and hands-on technical delivery when required. This is a highly customer-facing role requiring strong ...

designing and delivering modern Microsoft-based business solutions across razorblues client base. This role combines strong technical capability with commercial awareness and excellent customer engagement skills. Youll work closely with customers, Account Managers, Project Managers, Consultants, and the Solution Architecture team to ensure all proposed solutions are scalable … focus on Power Apps, Power Automate, Dataverse, Microsoft Fabric, and emerging AI technologies such as Copilot and AI Builder. Youll be comfortable switching between customer workshops, technical design sessions, pre-sales discussions, and hands-on technical delivery when required. This is a highly customer-facing role requiring strong ...

need? As the first point of contact with prospective customers, the Associate Mid Market Sales Representative has full responsibility for delivering a positive customer experience that will set the stage for continued engagement and growing interest in Monotype’s type, technology, and expertise. The Associate Mid Market Sales … responsibility for a set of personal goals that may include revenue targets, conversions from lead to opportunity, trial commitments, etc. Integrity, exceptional communication and customer engagement skills, hard work, a flexible mindset open to learning and adapting, and an internal drive to succeed are foundational in the success ...

move through, and care for. We are currently recruiting for two Functional Consultant roles within our Business Systems team, aligned to: Finance (ERP) Sales & Customer (CRM) These roles are critical to enabling secure, scalable and reliable technology services that underpin our day-to-day operations. Working collaboratively across … opportunity to solve complex business challenges, improve processes end-to-end, and influence change through strong functional expertise. Specialisms Functional Consultant - Sales & Customer (CRM) You will provide domain expertise across customer engagement and CRM processes within Dynamics 365 Customer Engagement. You will focus on improving customer ...

commercially minded IT Presales Consultant to join a growing Managed Service Provider supporting SMB customers across the South region. This is a customer-facing presales role focused on understanding customer requirements, shaping high-level technical solutions, and supporting the sales process from discovery through to proposal and handover. … aligned solutions across Microsoft 365, Cloud, Infrastructure, Cybersecurity, and Managed Services. The successful candidate will act as the bridge between technical delivery teams and customer-facing commercial teams, ensuring proposed solutions are achievable, scalable, and aligned to customer business objectives. This role is ideally suited to someone with ...

hundreds of thousands of users across the world. Planday was acquired by Xero in 2021. How you’ll make an impact As a Customer Success Leader, you will lead a team of Customer Success Managers responsible for helping customers realise meaningful value from Planday. This role exists … ensure our customers succeed at scale. You will guide your team to build strong customer partnerships, drive product adoption, and create the conditions for long‐term retention and growth. You will combine people leadership with strategic customer ownership, helping your team operate with clarity, discipline, and strong commercial ...

Consultant will be operating at the intersection of functional consultancy and technical delivery, supporting the design and implementation of solutions across Dynamics 365 CRM (Customer Engagement), Power Platform, and Azure-based systems. This role will work closely with clients, business stakeholders, project teams, and architects to understand requirements … contribute to solution delivery, while applying hands‐on experience in Dynamics 365 CRM and the wider Microsoft ecosystem. Responsibilities 1. Stakeholder Engagement & Communication Facilitate discovery workshops and requirements‐gathering sessions with business and technical stakeholders. Communicate technical concepts clearly to both technical and non‐technical audiences. Support and contribute ...

Senior Customer Success Manager – UK Kilmarnock (hybrid working) £ dependant upon experience At ILT Education UK, values are at the heart of everything they do: the team are driven to achieve the best outcomes for learners, they build trust with their schools and partners and create real impact through their … focus lies on collaboration, achieving high-set goals together, creating sustainable value for their customers, and a strong company culture. We are seeking a customer-focused and process-driven Senior Customer Success Manager – UK to join their fantastic team. This is a highly detail-oriented role ...

looking to add a talented System Analyst to help shape, support and continuously improve their Dynamics 365 environment with a strong focus on Customer Engagement!Sitting as part of the wider Information Systems function, this position is perfect for someone who enjoys hands-on system ownership, problem-solving … acting as the link between technology and business teams in a fast-moving collaborative setting. Responsibilities Support, administer and optimise a live Dynamics 365 Customer Engagement environment, ensuring stability and continuous improvement Act as the primary technical contact for CRM queries, troubleshooting issues, managing configurations and supporting system ...

client is looking for an experienced Oracle Applications Developer to support a broad range of Oracle application development, enhancement and support activity across customer engagement, finance, HR and wider enterprise systems. This is a hands-on technical role suited to someone with strong Oracle development experience … Oracle Forms, Oracle Reports and BI Publisher. Support configuration, extensions and integrations across Oracle applications and connected systems. Work across multiple functional areas, including customer engagement, finance, HR and wider enterprise processes. Contribute to the full development lifecycle, including analysis, design, build, testing, deployment and post-go-live ...

client is looking for an experienced Oracle Applications Developer to support a broad range of Oracle application development, enhancement and support activity across customer engagement, finance, HR and wider enterprise systems. This is a hands-on technical role suited to someone with strong Oracle development experience … Oracle Forms, Oracle Reports and BI Publisher. Support configuration, extensions and integrations across Oracle applications and connected systems. Work across multiple functional areas, including customer engagement, finance, HR and wider enterprise processes. Contribute to the full development lifecycle, including analysis, design, build, testing, deployment and post-go-live ...

client is looking for an experienced Oracle Applications Developer to support a broad range of Oracle application development, enhancement and support activity across customer engagement, finance, HR and wider enterprise systems. This is a hands-on technical role suited to someone with strong Oracle development experience … Oracle Forms, Oracle Reports and BI Publisher. Support configuration, extensions and integrations across Oracle applications and connected systems. Work across multiple functional areas, including customer engagement, finance, HR and wider enterprise processes. Contribute to the full development lifecycle, including analysis, design, build, testing, deployment and post-go-live ...

Customer Success Manager Salary: £45,000 £55,000 Location: Sheffield City Centre (Hybrid) Hours: Full Time Contract: 12 Month Fixed Term Contract Are you a people focused leader who knows how to drive customer satisfaction, retention and commercial growth? This is an exciting opportunity to join a well … established, technology led business as their next Customer Success Manager, leading a high performing team and shaping the customer experience strategy. You ll lead a team of 15 Customer Success & Service professionals, ensuring customers receive exceptional support and long term value. Working closely with senior leadership ...

/year Description Your Role in our Mission: The Client Success Director (CSD) leads a Client Success POD and is accountable for driving customer value, commercial performance, and team excellence across their assigned portfolio. The CSD manages Senior Client Success Managers (SCSMs) and Client Success Managers (CSMs), setting strategic … Head of Client Success, the CSD owns the commercial strategy for their POD—including renewals, expansion, account planning, risk management, and senior stakeholder engagement—while ensuring CSMs execute consistently against value realisation and adoption plans. As a CSD, you are responsible for ensuring customers achieve measurable value and long ...

title: Product Manager - Customer App Contract: 6 Months Location: London (Hybrid - 3 days onsite; X2 days remote) The Role We are looking for an experienced Product Manager with strong app experience to support the ongoing development and optimisation of a large-scale customer-facing retail app used … deliver value in a fast-paced environment. Please note: Candidates must have a minimum of 3 years' Product Manager experience working on a customer-facing app. Experience within retail or consumer digital products is highly desirable. What You'll Be Doing Managing product initiatives across a customer-facing ...

Business Development Executive Food Manufacturing - B2B Commercial Growth - Customer Development Berkshire/Hybrid Working c 45-50,000 + Car Allowance + Bonus + Exceptional Long-Term Opportunity A highly respected and commercially ambitious UK food manufacturing business is seeking an exceptional Business Development Executive to help drive … opportunity to join a well-established manufacturing organisation supplying into complex food manufacturing environments and to play a genuinely influential role in developing new customer relationships, identifying growth opportunities and strengthening long-term commercial partnerships across the sector. Importantly, this is not a traditional account management role ...

Technical Pre-Sales Consultant - Cyber Security & Defence Southern UK/Home-Based with Customer Site Travel £90,000 - £120,000 + Excellent Benefits Applause IT are recruiting for a Technical Pre-Sales Consultant to join a specialist cyber security and secure information exchange technology organisation delivering solutions across defence … government and critical national infrastructure environments. This is a highly customer-facing technical consultancy role focused on supporting business development, solution design and secure technology programmes within complex cyber security environments. The successful candidate will act as a trusted technical advisor, working closely with customers, Government Contractor Primes, solution ...

CUSTOMER DATA AND INSIGHTS MANAGER * Opportunity for a Customer Data & Insights Manager to join a growing, customer-focused organisation in the Northwest * Salary up to £55,000 + bonus + strong benefits package * Key position sitting between data, CRM and marketing with regular stakeholder interaction * Apply online … contact Chelsea Hackett via WHO WE ARE? We're working with an established organisation currently investing in its digital and customer capabilities as part of ongoing growth. Operating across multiple channels, the business is focused on improving how it uses customer data to better understand behaviour, refine engagement ...

Define and own the company's product vision and roadmap Identify market opportunities and translate them into commercially viable products Prioritize initiatives based on customer impact, revenue potential, and strategic importance Lead product discovery, validation, and go-to-market planning Establish clear KPIs and product success metrics Programmatic Advertising … lifecycle Translate business requirements into detailed product specifications Manage stakeholder expectations and product delivery timelines Support sales and partnerships teams with product positioning and customer engagement Customer & Market Engagement Gather insights from agencies, advertisers, publishers, car makers and technology partners Represent AdTonos at industry events ...

based end-user is looking for a Senior D365 CE Business Analyst/Functional Consultant to support ongoing business transformation across their Dynamics 365 Customer Engagement estate. This is a fully remote role, open to UK-based candidates only. The business operates in a fast-paced, process … environment where Dynamics 365 plays a key role across customer engagement, service delivery, compliance and operational workflows. They are looking for someone who can work closely with stakeholders, understand business processes, define requirements and help shape how D365 CE supports the wider organisation. This would suit someone ...

Enterprise Adoption Strategist A leading global enterprise technology organisation is hiring a ServiceNow University Consultant to join a high-impact Customer Acceleration team supporting enterprise customers across EMEA. This is a strategic customer-facing role focused on helping organisations maximise adoption, capability building, and long-term value from … their ServiceNow investment through scalable learning and enablement programs. You will partner closely with Sales, Customer Success, Services, and GTM teams to shape customer skilling strategies, drive learner engagement, and influence adoption outcomes across major enterprise accounts. This role would suit candidates coming from enterprise SaaS, cloud ...

About Airship Airship is trusted by world’s leading brands such as Alaska Airlines, BBC and The Home Depot to drive revenue growth and customer loyalty with exceptional cross-channel customer experiences. Today, brands are challenged to deliver seamless, unified customer experiences across a fragmented array … focused teams in mind, making it easy to create, test and orchestrate hyper-personalized experiences across all channels. With the ability to easily enrich customer data and rapidly launch growth experiments, Airship enables brands to deliver consistent, meaningful interactions that accelerate conversion and foster deeper customer relationships. ...