ACCOUNTABILITIES Develop and execute captivating B2B & B2C email marketing campaigns. Identify and cultivate target audiences, actively maintaining and expanding their email lists. Create personalised customer journeys to elevate engagement levels. Proactively devise and manage communication calendars for both customerengagement and public relations. Collaborate closely with … with the ability to manage multiple campaigns simultaneously. Excellent communication and collaboration skills. DESIRED ATTRIBUTES Creative thinker with a passion for email marketing and customer engagement. Detail-oriented with a commitment to delivering high-quality work. Ability to work independently and as part of a team. Adaptability to a more »
West Midlands, United Kingdom Hybrid / WFH Options
Clarion Housing
delivering change in a highly integrated complex technical environment you'll be responsible for the design, development, implementation, and service support of our Dynamics CustomerEngagement platform (Customer Service and Model Driven Apps) and associated services for our core Housing Association business. In addition to the underlying … plans, to adequately support the needs of Clarion's Customers and Stakeholders is vital! Responsible for all aspects of the lifecycle of the Dynamics CustomerEngagement platform, including design, development, planning, implementation, configuration, and ongoing support, along with owning and managing resource allocation of the team across all more »
Manager to help steer a future brimming with potential. The Role Develop and implement innovative digital marketing strategies to drive database growth and enhance engagement with their digital products. Collaborate with content and product teams to ensure a cohesive marketing approach that promotes our independent and commercial offerings effectively. … Analyse and optimise marketing campaigns and channels to increase reach, engagement, and conversions. Utilise data-driven insights to identify trends, opportunities, and challenges in growing the database in both quantity and quality, adjusting strategies accordingly. Foster relationships with key industry partners and stakeholders to amplify content reach and drive … audience growth. Increase engagement levels across all digital media products from independent content consumption, to webinar registration, to virtual roundtable attendance. Website content creation: improving data capture and lead generation for new audience, creating best-in-class landing pages. Work with the Editor-in-Chief to ensure editorial content more »
Commercial and Residential Lettings divisions. The successful candidate will be pivotal in harnessing the power of the HubSpot CRM platform to enhance our sales, customer relations, and marketing strategies in the property lettings sector. Key Responsibilities: CRM Management: Implement, oversee, and optimise the HubSpot CRM system to streamline operations … on the effective use of HubSpot. Keep abreast of new HubSpot features and functionalities, ensuring the team leverages all relevant aspects of the CRM. Customer Relationship Management: Drive customerengagement and satisfaction through bespoke communication strategies within HubSpot. Handle customer queries, feedback, and post-sales support more »
As a Multi-Channel Marketer, you will support and deliver marketing activities that enhance customerengagement and drive demand for various products or services. This role involves strategic planning, content creation, campaign implementation, and interaction with both internal and external stakeholders. Role Your role will be to support … Positions Available 1 Closing Date Wednesday, 31st July 2024 Start Date Thursday, 1st August 2024 Desired Skills Communication skills Attention to detail Organisation skills Customer care skills Team working Creative Initiative Qualifications English GCSE or equivalent, grade Grade C or 4 (Essential) Maths GCSE or equivalent, grade Grade C … or 4 (Essential) About the Employer TEMPE PARTNERS LTD As a Multi-Channel Marketer, you will support and deliver marketing activities that enhance customerengagement and drive demand for various products or services. This role involves strategic planning, content creation, campaign implementation, and interaction with both internal and more »
Watford, Hertfordshire, South East, United Kingdom
WSS Associates Limited
platform provides innovative solutions to streamline operations, enhance property management, and facilitate data-driven decision-making. They are seeking a dynamic and experienced Lead Customer Success Manager to join the business. Job Overview: As the Lead of Customer Success, you will be responsible for developing and leading the … client engagement strategy. You will ensure that the clients achieve their desired outcomes through the use of the company's technology, driving adoption, satisfaction, and retention. This role requires a strategic thinker with a passion for customer advocacy and a track record of building successful customer success … teams and processes. Key Responsibilities: Strategy Development: Develop and implement a comprehensive customer success strategy aligned with company goals and customer needs. Team Leadership: In the future, recruit, mentor, and lead a high-performing customer success team, fostering a culture of excellence and customer-centricity. Customermore »
We are looking for an experienced Dynamics 365 for CustomerEngagement Solution Architect with experience in solution development and functional analysis into large-scale enterprise Dynamics 365 architecture with a hands-on approach in designing and leading the implementation of Dynamics 365 products, working with both onshore and … proposal development and provide input in business development while mentor junior and offshore staff. This role is therefore kingpin to KPMG Microsoft business solutions customer delivery of Microsoft Dynamics 365 solutions. It is a dynamic and exciting opportunity to join a rapidly developing business area within an established and … all consultancy according to the KPMG Project Methodology, ensuring that all software applications are implemented successfully according to the project plan. — Meet and exceed customer expectations of business knowledge, skills and behaviour. — Identify business/project risk and mitigate or communicate as necessary. — Ensure progress updates are communicated to more »
Platform Consultant, you will play a pivotal role in delivering high-quality solutions and services to all clients. Your expertise in Microsoft Dynamics 365 CustomerEngagement (D365CE) and Power Platform will enable the business to maintain their status as a leader in the field, ensuring client satisfaction and … Power Platform solutions end to end including workshops, gathering requirements, building solutions, configuration, training and more. Qualifications: 1) Proven experience with Microsoft Dynamics 365 CustomerEngagement and Power Platform. 2) Understanding of business processes and experience in providing solutions to streamline operations. 3) Familiarity with the latest trends more »
Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer … troubleshooting to ensure we are providing value. On a daily basis you will be using your abilities to combine your technical skills, creativity and customer focus to deliver great solutions to our customers and ensure they get the best out of our technologies and solutions. Plan, design, estimate, develop … showcasing technical expertise and knowledge of the technology Continue to develop product and technology knowledge in order the deliver the best solutions for the customer Liaise directly with customers to gather/refine requirements Management of solutions through the application lifecycle Qualifications Essential: Demonstrated project experience developing solutions using more »
Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer … troubleshooting to ensure we are providing value. On a daily basis you will be using your abilities to combine your technical skills, creativity and customer focus to deliver great solutions to our customers and ensure they get the best out of our technologies and solutions. Plan, design, estimate, develop … showcasing technical expertise and knowledge of the technology Continue to develop product and technology knowledge in order the deliver the best solutions for the customer Liaise directly with customers to gather/refine requirements Management of solutions through the application lifecycle Qualifications Essential: Demonstrated project experience developing solutions using more »
Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer … troubleshooting to ensure we are providing value. On a daily basis you will be using your abilities to combine your technical skills, creativity and customer focus to deliver great solutions to our customers and ensure they get the best out of our technologies and solutions. Plan, design, estimate, develop … showcasing technical expertise and knowledge of the technology Continue to develop product and technology knowledge in order the deliver the best solutions for the customer Liaise directly with customers to gather/refine requirements Management of solutions through the application lifecycle Qualifications Essential: Demonstrated project experience developing solutions using more »
Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer … troubleshooting to ensure we are providing value. On a daily basis you will be using your abilities to combine your technical skills, creativity and customer focus to deliver great solutions to our customers and ensure they get the best out of our technologies and solutions. Plan, design, estimate, develop … showcasing technical expertise and knowledge of the technology Continue to develop product and technology knowledge in order the deliver the best solutions for the customer Liaise directly with customers to gather/refine requirements Management of solutions through the application lifecycle Qualifications Essential: Demonstrated project experience developing solutions using more »
Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer … troubleshooting to ensure we are providing value. On a daily basis you will be using your abilities to combine your technical skills, creativity and customer focus to deliver great solutions to our customers and ensure they get the best out of our technologies and solutions. Plan, design, estimate, develop … showcasing technical expertise and knowledge of the technology Continue to develop product and technology knowledge in order the deliver the best solutions for the customer Liaise directly with customers to gather/refine requirements Management of solutions through the application lifecycle Qualifications Essential: Demonstrated project experience developing solutions using more »
Stevenage, England, United Kingdom Hybrid / WFH Options
Eutopia Solutions
Software Developer - Empowering CustomerEngagement! I'm looking for a talented Software Developer with skills in C#, XML, and SQL Server to play a critical role in a small team. Embrace a varied role covering development, support and testing in a hybrid work environment based out of Stevenage … your unique perspective to the team! Desired Skills for the Software Developer: Proficiency in C#, XML and SQL Server Desire for a varied role Customer-focused mindset under pressure Any experience of Blazor, microservices architecture/Dapper, .NET Core, XPath, LINQ to XML (.NET), XSL-FO, NoSQL/RavenDB … Files and/or ASP.NET MVC/REST would be ideal but by no means essential as training will be given Software Developer - Empowering CustomerEngagement! Location: Hybrid (2 days remote, 3 days Stevenage, Hertfordshire) Salary: £25-55k (depending on experience) Benefits: Bonus, pension, healthcare, life insurance more »
performance-based logistics The position will give you the opportunity to lead new sales opportunities within and manage existing complex engagements within the client customer as well as developing relationships within the broader defence supply chain community. In this position you will be responsible generating revenue from license and … IFS business partnerships as well as new relationships. Prepare, update and own the Key Account Strategy Own the end to end sales process from customerengagement, understating the customer needs, customer buying process to owning the RFI/RFP process Overall responsibility for customer satisfaction … performance-based logistics The position will give you the opportunity to direct new sales opportunities within and manage existing complex engagements within the client customer as well as developing relationships within the broader Indian defence supply chain community. more »
performance-based logistics The position will give you the opportunity to lead new sales opportunities within and manage existing complex engagements within the client customer as well as developing relationships within the broader defence supply chain community. In this position you will be responsible generating revenue from license and … IFS business partnerships as well as new relationships. Prepare, update and own the Key Account Strategy Own the end to end sales process from customerengagement, understating the customer needs, customer buying process to owning the RFI/RFP process Overall responsibility for customer satisfaction … performance-based logistics The position will give you the opportunity to direct new sales opportunities within and manage existing complex engagements within the client customer as well as developing relationships within the broader Indian defence supply chain community. more »
This role reports to the Director of Professional Services in the region and ensures continued high success rate of the projects and drives excellent customer satisfaction.What You'll Do:Act as Lead Consultant on large, complex customer engagements that may involve multiple project teams from SnapLogic, customer, or partner organizationsUnderstand and clearly communicate customer requirements and integration points in the context of the statement of workOversee project delivery process with key contributors to help manage scope and prepare change requests, including tasks, deliverables, milestones, resources, and estimated costsManage all day-to-day administrative activities of … improve the standards and internal project management best practices to help drive faster value to customers on future engagementsMaintain regular communication with both the customer and internal teams, and constantly manage customer expectationsAchieve customer satisfaction through successful delivery of defined project scopeCompile customer requests and deployment more »
selling and closing new business to existing and net new customers in the UK. The Sales Executive brings a Point of View to the Customerengagement; uses all resources to solve customer problems with appropriate SAP products and service offerings from invenioLSI. Responsibilities - Sell SAP consulting/… managed services and SAP software resell. Account and Customer Relationship Management, Sales and Software License and Cloud Subscription Revenue. Annual Revenue - Achieves/exceeds quota targets. Sales strategies - Develops effective and specific account plans to ensure revenue target delivery and sustainable growth. Develop relationships in new and existing customers … and leverage to drive strategy through organization. Trusted advisor - Establishes strong relationships based on knowledge of customer requirements and commitment to value (value of counsel and expertise, value of solutions, value of implementation expertise). Builds a foundation on which to harvest future business opportunities and accurate account information more »
for the following deliverables: • Preparing and running functional design workshops including the creation of design specifications based on out-of-the-box functionality and customer requirements • Full customerengagement around the technical solution including challenging and validating the customer requirements with regards to “needs” versus “wants … Working with the Client this requires thought leadership in transforming “solutionised” requirements to true business outcomes • Providing creative solutions to resolve business problems via customer requirements based on the technology (ServiceNow, HP, etc.), process gaps (ITSM/ITIL) and cultural challenges (people) • Working with the Pre-Sales and Technical … or V3 Foundations Certification • Has proven leadership experience in managing small teams and projects • Ability to produce documentation on various levels including technical and customer facing • Proven team player and team builder • Educated to Degree Level • Be prepared to travel This role covers the UK and Europe and therefore more »
Norwich, Norfolk, United Kingdom Hybrid / WFH Options
Confidential
strong/strong p strong strong strong strong strong strong strong Responsible for the design, development, implementation and service support of our Dynamics 365 CustomerEngagement platform (Customer Service Workspace and Model Driven Apps) and associated services you'll share your knowledge and experience with the team more »
using C#, Azure Functions, and Azure Service Bus. Continuously evaluate and improve CRM implementation methodologies, tools, and processes to streamline project delivery and enhance customer satisfaction. Experience: 4 years experience as a Technical or Solution Architect, focusing on Dynamics 365 CRM implementations. 4 years experience designing and developing solutions … using Azure Functions and Azure Service Bus. Strong proficiency in Microsoft Dynamics 365 CustomerEngagement (CE) platform, including configuration, customisation, and integration capabilities. Extensive experience with CRM architecture design, including solution design, data modelling, and system integration patterns. Hands-on experience with Microsoft Power Platform (Power Apps, Power more »
to Dynamics CRM for a large UK Government Department and to orchestrate the strategic design and maintenance of business solutions using Dynamics 365 CRM, CustomerEngagement and F&O. Need to have a proven track record of successful end-to-end implementations, including DevOps practices. Key Role Responsibilities … Conducting discovery workshops to understand customer needs Crafting tailored proposals that address client objectives Managing end-to-end implementation of D365 projects Implementing solutions using DevOps practices for efficiency and agility Working with mixed implementation teams Translating business processes into Solution requirements Ensuring solutions meet business needs and requirements more »
Bristol. As a lead consultant in our Defence Solution Design Authority practice, you will be working as a trusted industry partner to our defence customer and cross-functionally supporting internal business units (Sales, Business, Technology, Security and Operations), key stakeholders and externally facing third party technology providers as part … of and reporting into the practice manager. You will work with internal key stakeholders, the customer, and its subsidiary departments to conceptualise their strategic vision, capture requirements; to define and create innovative fit for purpose digital solutions meeting their digital strategy and transform the way they can do business. … Underpinned by using robust ICT framework architecture, security principles, methodologies, industry best practices, and customer compliance polices. As a solution architect you will be providing expert solution architecture expertise and ownership throughout all stages of the solutions design engagement life cycle. You will be part of an industry more »
Global offices including US, EMEA and APAC Fortune 100 client base The Role Consult and advise Enterprise customers on marketing automation best practise and customer experience strategy Identify opportunities to improve customerengagement and platform/service usage Communicate the value of data to drive actionable insights more »
IT Consulting - Unified Communications and Contact Centre as a Service, IG Recruit are proud to be a valued recruitment partner that offers award-winning customerengagement solutions that help you reduce operational costs, enhance efficiency, and deliver a next-generation customer experience (CX) As New Business Development …/directing others · Comprehensive knowledge of Unified Communications and Contact Centre as a Service, and multi-channel (Omnichannel) communications · Knowledge of contact centre/customer service industry and practices · Experience working with cross-functional teams (e.g. Sales, Products, Marketing, Engineering, Services) · Technical aptitude and ability to learn software programs more »