24 of 24 Remote/Hybrid Customer Engineer Jobs in the UK

Principal Implementation Engineer, Customer Support

Location
United Kingdom
Principal Implementation Engineer, Customer Support Remote, United Kingdom Bitwarden is the trusted identity security leader for millions of users worldwide, empowering enterprises, developers, and individuals to securely manage and share sensitive information anywhere. Bitwarden makes it easy for all users to extend robust security across their devices with … Learn more at bitwarden.com . Bitwarden truly cares and wants all Bitwarden users to have the best experience while accessing their sensitive information. The Customer Success team helps customers and all users meaningfully engage with Bitwarden products while proactively planning for user growth, service availability, and to ultimately achieve ...

Senior Customer Engineer - Pre & Post Sales

Location
Greater London, England, United Kingdom
London, UK The Team + The Role Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical … owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo. The Team + The Role Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work ...

Senior Customer Engineer - Pre & Post Sales

Hiring Organisation
Pendo
Location
London, United Kingdom
Salary
£ 80 K
Team + The RolePendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion.The team brings together work across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution … business outcomes and realize the value of their investment in Pendo.As a Senior Customer Engineer you will own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You will lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account ...

Sr Customer Engineer - Presales & Post Sales

Location
Greater London, England, United Kingdom
Team + The Role Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect … technical execution to business outcomes and realize the value of their investment in Pendo. As a Senior Customer Engineer you will own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You will lead technical strategy for complex deployments, resolve ambiguous customer challenges ...

Customer Support Engineer

Hiring Organisation
Enterprise Control Systems Limited
Location
Towcester, Northamptonshire, East Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Customer Support Engineer International Enterprise Control Systems (ECS) | Wappenham, UK (Hybrid) | International Travel Take cutting-edge communications technology around the world. Looking for a role that combines advanced technology, international travel and hands-on engineering? At Enterprise Control Systems (ECS), part of SPX Technologies, you'll support world … leading RF and datalink communication systems used by defence and government customers globally From commissioning systems internationally to delivering customer training no two weeks are the same. What you'll do Install, commission and support advanced RF and datalink systems Deliver customer training and live technical demonstrations Carry ...

Senior Data Engineer - Customer Data Platform (Hybrid)

Location
Greater London, England, United Kingdom
Morson is seeking a Senior Data EngineerCustomer Data in London (Waterloo) on a hybrid basis. This six-month contract role pays £650–£700 per day Inside IR35 and focuses on building reliable, production-grade data ingestion and transformation pipelines for customer data capabilities. You will design … operate scalable data pipelines, support Customer 360 initiatives, and collaborate with senior engineers to drive data solutions in a modern software engineering environment. #J-18808-Ljbffr ...

Senior Software Engineer - Customer Order

Hiring Organisation
Appcast
Location
Remote, UK
looking for a Senior Software Engineer to play a pivotal role in evolving M&S’s Customer Order Domain. This team provides the critical software capabilities that capture, manage, and fulfil customer demand across every channel, powering digital experiences and business operations that serve millions of customers … your mission is to enable them through scalable services, robust APIs, event-driven architectures, and exceptional engineering practices.This is a role for an engineer who is excited by building high-volume transactional systems, designing reusable platform capabilities, and shaping how customer orders are processed, fulfilled, and managed across ...

Forward Deployed Enablement Engineer - Customer Success

Hiring Organisation
Palantir Technologies
Location
London, United Kingdom
Salary
£ 80 K
empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.The RoleForward Deployed Enablement Engineers are embedded with centralised customer success teams to maximise the outcomes of our deployed products and workflows across all commercial customers from small-scale start-ups to large enterprises. … This role balances high-level support responsibilities with the development of innovative tooling and infrastructure to scale customer enablement effectively. You are a resourceful, gritty and adaptable problem solver who is able to work both collaboratively and independently to resolve difficult and nebulous technical issues, as well as work ...

Staff Forward Deployed Engineer — Real-Time Customer Data

Hiring Organisation
Arm Treasure Data
Location
London, United Kingdom
Salary
£ 80 K
Treasure AI is shaped by human creativity and always-on through continuous, context-driven action.Furthermore, Treasure AI employees are enthusiastic, data-driven, and customer-obsessed. We are a team of drivers—self-starters who take initiative, anticipate needs, and proactively jump in to solve problems. Our actions reflect … values of honesty, reliability, openness, and humility.Your Role:Treasure AI is hiring a Staff Forward Deployed Engineer dedicated to some of our most strategic global customers — think large enterprises in the e-commerce and retail space. This is not a typical customer-facing or professional services role. ...

Research Engineer - Customer Feedback AI Scaleup

Hiring Organisation
Harnham
Location
United Kingdom
evaluating production transformer models rather than simply orchestrating APIs? Looking for a role where you'll directly shape the next generation of AI-powered customer intelligence products? We're partnered with a fast-growing AI product company helping global brands better understand their customers through machine learning and natural … language processing. Their platform analyses vast volumes of unstructured customer feedback to uncover actionable insights, enabling organisations to make better product and customer experience decisions. Rather than relying solely on third-party models, the team develops and deploys proprietary NLP and language models across core product workflows. This ...

CPE (Customer Premises Equipment)Technical Investigation Engineer - Home Hub

Hiring Organisation
Flint UK Technology Services
Location
Ipswich, Suffolk, United Kingdom
Employment Type
Contract
Contract Rate
GBP Annual
Customer Premises Equipment)Technical Investigation Engineer - Home Hub/Broadband My client a global telecoms provider is currently seeking a highly skilled CPE Technical Investigation Engineer to join their Home Hub In-Life team. This role is focused on the rapid investigation, replication, and diagnosis of complex … customer and operational issues affecting my client's Home Hubs and associated CPE devices. The successful candidate will take ownership of challenging technical issues from initial escalation through to root cause identification, acting as the bridge between In-Life Operations and the firmware development teams. You will be responsible ...

Customer Implementation Engineer (PeopleFluent) UK, Remote

Hiring Organisation
Learning Technologies Group
Location
United Kingdom
Salary
£ 60 K
seeking a technically strong implementation engineer to join our Technical Watershed product team, with customer-facing support and services responsibilities. This role is for a tech-savvy person who will be responsible for using data and code to drive customer success with data-driven Watershed solutions, bridging … UK. Remote candidates may need to accommodate occasional client meetings during core business hours across US/UK time zones. This position will involve customer calls where most of the customers are based in North America and those customer calls will be during the US business day. Therefore ...

Senior Full Stack Engineer (Realtime & Voice) Customer Experience Platform

Location
Greater London, England, United Kingdom
refunds, and bookings over chat and voice for some of the world's largest travel brands. We're looking for a senior full stack engineer to anchor this product, owning the realtime and voice layer end to end while building across React/TypeScript front ends, Scala and Python … Bonus points for working knowledge of cloud telephony or CPaaS platforms such as Twilio, Amazon Connect, Genesys, or LiveKit Bonus points for experience building customer service, CRM, contact center, or workflow automation tools Familiarity with travel industry technologies (PSS/GDS, hotel PMS/CRS) is a plus, though ...

Technical Support Engineer - Digital Customer Success

Hiring Organisation
Grundfos Holding A/S
Location
Tadworth, Surrey, South East, United Kingdom
Employment Type
Permanent, Work From Home
smarter solutions for moving and transforming water, reducing energy consumption, and enhancing quality of life for people. Job description As our new Technical Support Engineer, you will be providing expert technical support for telemetry tools and sensor equipment, diagnosing issues, and ensuring our customers and internal teams receive timely … base articles Supporting the installation, commissioning, and configuration of telemetry and sensor solutions Identifying recurring issues and recommend improvements to enhance product reliability and customer experience Required profile What makes you a great fit? Above all, you are a hands-on technical problem solver with strong knowledge of telemetry ...

Senior Full Stack Engineer (Realtime & Voice) Customer Experience Platform

Hiring Organisation
Hopper
Location
London, United Kingdom
Salary
£ 80 K
refunds, and bookings over chat and voice for some of the world's largest travel brands. We're looking for a senior full stack engineer to anchor this product, owning the realtime and voice layer end to end while building across React/TypeScript front ends, Scala and Python … OpenAI RealtimeBonus points for working knowledge of cloud telephony or CPaaS platforms such as Twilio, Amazon Connect, Genesys, or LiveKitBonus points for experience building customer service, CRM, contact center, or workflow automation toolsFamiliarity with travel industry technologies (PSS/GDS, hotel PMS/CRS) is a plus, though ...

Founding Customer Solutions Engineer

Location
Greater London, England, United Kingdom
start. About the role Pilots here are moving from proposal to deployment with network operators. This role sits between electrical engineering thinking and real customer problems: turning analysis into insight a DNO or DSO can see, trust and act on, and working out how our product and data land … market that is new for our models. In our established customer teams, this work runs alongside Power Engineers on live accounts. Here it is a founding seat, forward deployed with the customer, with scope to decide how delivery in this region should work. You will be close ...

Senior Customer Success Engineer

Location
United Kingdom
coding assistants and automation tools to accelerate spec drafting, data analysis, and code development securely. Mindset & Approach: You are a self‐directed, customer‐first problem solver who context‐switches easily, balances standard methodologies with edge‐case judgment, and prioritises team success. How Will I Spend My Time? Delivering Technical … budgets. Partnering Across GTM & Engineering: Collaborating with Account Executives during pre‐sales, joining forces with CSMs and Onboarding Managers to accelerate deployment, and bridging customer feedback to Product, Design & Engineering to shape the roadmap. Building Scalable Tooling: Identifying recurring technical patterns to build shared scripts, templates, and automations that ...

Senior Customer Success Engineer, French Speaking

Location
United Kingdom
coding assistants and automation tools to accelerate spec drafting, data analysis, and code development securely. Mindset & Approach: You are a self-directed, customer-first problem solver who context-switches easily, balances standard methodologies with edge-case judgment, and prioritises team success. How Will I Spend My Time? Delivering Technical … budgets. Partnering Across GTM & Engineering: Collaborating with Account Executives during pre-sales, joining forces with CSMs and Onboarding Managers to accelerate deployment, and bridging customer feedback to Product, Design & Engineering to shape the roadmap. Building Scalable Tooling: Identifying recurring technical patterns to build shared scripts, templates, and automations that ...

Senior Customer Success Engineer, French Speaking

Location
Manchester, England, United Kingdom
coding assistants and automation tools to accelerate spec drafting, data analysis, and code development securely. Mindset & Approach: You are a self-directed, customer-first problem solver who context-switches easily, balances standard methodologies with edge-case judgment, and prioritises team success. How Will I Spend My Time? Delivering Technical … budgets. Partnering Across GTM & Engineering: Collaborating with Account Executives during pre-sales, joining forces with CSMs and Onboarding Managers to accelerate deployment, and bridging customer feedback to Product, Design & Engineering to shape the roadmap. Building Scalable Tooling: Identifying recurring technical patterns to build shared scripts, templates, and automations that ...

Senior Frontend Engineer - FinTech Customer Portal (Hybrid)

Location
Greater London, England, United Kingdom
Delta Capita in London is seeking a Senior Front End Developer to lead the front-end delivery of a greenfield, customer-facing web portal for a major remediation programme in UK financial services. You will design and implement secure, scalable interfaces using Angular or React with TypeScript, integrate REST ...

Remote Senior ML Engineer — Equity & Customer Insights

Location
Rotherham, England, United Kingdom
Chattermill Analytics Limited in the United Kingdom seeks a Senior Machine Learning Engineer to advance our CX intelligence platform. You will design, train, and deploy transformer-based models and agentic systems on customer feedback data, balancing bespoke fine-tuning with off-the-shelf LLMs. You’ll own pipelines ...

Solutions Engineer, United Kingdom DEPLOYMENTS INTEGRATIONS United Kingdom / Hybrid / Customer Site →

Location
United Kingdom
Zealot is deploying AI-driven cyber systems with trusted European partners . You will make those systems work inside demanding real-world customer environments. SOLUTIONS DEPLOYMENTS INTEGRATIONS Compensation Competitive base + skin in the game equity Location United Kingdom Hybrid/Customer Site Stage Early-stage startup backed … tier 1 investors. Small, growing team with exceptionally high ownership. + Design and deliver customer integrations from technical scoping through production deployment. + Connect Zealot systems to customer data, infrastructure, and security workflows without exposing sensitive boundaries. + Diagnose deployment issues quickly and turn repeated customer needs ...

Senior Forward Deployed Engineer — AI-Powered Customer Enablement

Location
Greater London, England, United Kingdom
Mimecast Services Ltd is seeking a Senior Forward Deployed Engineer for the Incydr product. You will diagnose, resolve, and optimize customer deployments, partnering with Professional Services and account teams to maximize operational health across diverse environments. Expect to work hands-on with code, tooling, and integrations, while engaging ...

Sales Engineer, United Kingdom SALES CYBER United Kingdom / Hybrid / Customer Site →

Location
United Kingdom
protecting important networks and systems. SALES CYBER CUSTOMERS Compensation Competitive base + commission + skin in the game equity Location United Kingdom Hybrid/Customer Site Stage Early-stage startup backed by tier 1 investors. Small, growing team with exceptionally high ownership. + Lead technical discovery with prospective customers … Work directly with product and research teams to shape evaluations, pilots, and deployments. + Own the technical path from first conversation through a successful customer handoff. + Strong technical fluency in cybersecurity, enterprise infrastructure, or complex developer products. + Experience in a customer-facing engineering, solutions, or technical ...