126 to 150 of 778 Customer Experience Jobs in the UK

Staff Engineer Working with a leading tech & data company as part of an innovative team working on customer journey building and managing legacy estates. This is a permanent role based in Peterborough with a hybrid working model. Platforms/Frameworks: Node Express C#.NET Docker Kubernetes Cloudflare AWS GitLab Playwright … standards and processes across the organization, providing technical input into planning. Take a risk-based approach to decision-making, ensuring compliance with regulatory frameworks. Experience: Experience with all/most of the tech stacks mentioned above Strong ability to deal with high volumes of data Must have great … soft skills and ability to work across the business, dealing with non-technical stakeholders Experience leading engineering teams towards a shared technical vision. Proven track record in making architectural decisions that meet customer and commercial needs. Strong influencer and negotiator, adept at managing stakeholder relationships. Proficiency in building more »

mitigating project risks, actively managing issues, and keeping the team on track to deliver high-quality work. Always striving for ways to improve the customer experience and streamline processes. What skillset you will hold: Experience managing diverse projects, including B2B software implementations. Influencing key project decisions and more »

Posted: 10 Jun 2024 Role Number: 114438145 Do you love how it feels to help others? The Apple Store is dedicated to delivering a customer experience that’s unlike any other. As a Specialist, it starts with you discovering customers’ needs. And with the support of your store … visual merchandising or assisting team members. Always curious, you stay on top of news about products and initiatives, ready to apply your learning in customer interactions. You’ll be provided with training to be successful. Your success is measured by team and individual productivity as well as overall store … requirements. Preferred Qualifications You have agility to learn new products and features with an interest in technology, particularly Apple products. Ability to deliver great customer experiences in any environment and to be invigorated by constant personal interaction. Strong communication skills that let you converse as freely and comfortably with more »

Posted: 10 Jun 2024 Role Number: 114438145 Do you love how it feels to help others? The Apple Store is dedicated to delivering a customer experience that’s unlike any other. As a Specialist, it starts with you discovering customers’ needs. And with the support of your store … visual merchandising or assisting team members. Always curious, you stay on top of news about products and initiatives, ready to apply your learning in customer interactions. You’ll be provided with training to be successful. Your success is measured by team and individual productivity as well as overall store … requirements. Preferred Qualifications You have agility to learn new products and features with an interest in technology, particularly Apple products. Ability to deliver great customer experiences in any environment and to be invigorated by constant personal interaction. Strong communication skills that let you converse as freely and comfortably with more »

Posted: 10 Jun 2024 Role Number: 114438145 Do you love how it feels to help others? The Apple Store is dedicated to delivering a customer experience that’s unlike any other. As a Specialist, it starts with you discovering customers’ needs. And with the support of your store … visual merchandising or assisting team members. Always curious, you stay on top of news about products and initiatives, ready to apply your learning in customer interactions. You’ll be provided with training to be successful. Your success is measured by team and individual productivity as well as overall store … requirements. Preferred Qualifications You have agility to learn new products and features with an interest in technology, particularly Apple products. Ability to deliver great customer experiences in any environment and to be invigorated by constant personal interaction. Strong communication skills that let you converse as freely and comfortably with more »

Posted: 10 Jun 2024 Role Number: 114438145 Do you love how it feels to help others? The Apple Store is dedicated to delivering a customer experience that’s unlike any other. As a Specialist, it starts with you discovering customers’ needs. And with the support of your store … visual merchandising or assisting team members. Always curious, you stay on top of news about products and initiatives, ready to apply your learning in customer interactions. You’ll be provided with training to be successful. Your success is measured by team and individual productivity as well as overall store … requirements. Preferred Qualifications You have agility to learn new products and features with an interest in technology, particularly Apple products. Ability to deliver great customer experiences in any environment and to be invigorated by constant personal interaction. Strong communication skills that let you converse as freely and comfortably with more »

the client’s team; providing expert advice and guidance in selecting and utilising suitable marketing and advertising tools to effectively meet their commercial and customer experience goals. You’ll act as a Single Point of Contact for teams throughout the business, driving the delivery of Digital transformation initiatives … across MarTech. Key Skills: Experience consulting with internal stakeholders and clients to gather requirements and turn that into real life MarTech solutions. Experience working with a range of MarTech tools, Including: CRM, CDP, Analytics programmes.. etc. opening new marketing channels for clients. Managing projects and the end-to more »

and integration with the TCS sales, marketing, and service practice teams Act as the engagement owner to drive coordination across services, product marketing, sales, customer experience, analysts and advisors Design, deliver, and execute a strategy for generating demand across the CFO community in the market Collaborate with TCS … Business unit sales, product, and customer success teams for value-based selling and create re-useable assets and artefacts that can be used across automation programmes from a selling and delivery perspective Contribute to solutions required in proposals, including the assumption of a bid-specific role that may vary … a deep understanding and appreciation of their priorities You have deep understanding of the Finance function and business acumen, ideally from hands-on industry experience in finance roles. Strong executive presence to establish credibility and engage with CFOs to drive an transformation point of view, share thought leadership, and more »

expert to lead them digitally on this exciting journey. In the position of E-commerce Manager, you will be primarily responsible for the online customer experience and sales of the platform. Day to day, your responsibilities will include: Manage all online activities related to sales, conversion, A/… B testing, and reporting. Develop and enhance digital platforms to deliver a best-in-class customer experience. Implement eCommerce strategies to improve website performance. Create and own the trading calendar for the UK website, App, and Marketplaces to align with seasonal marketing plans. Collaborate with the Head of eCommerce … as recommendation zones and category sorting rules. To be considered for the position of Ecommerce Manager - you will offer a minimum of 3 years experience in a similar role, within D2C retail. Apply today to be considered and find out more. BBBH29997 ** NOTE - All emails from will be sent more »

maintain an ever steady position as a market leader across the space. And the growth shows no signs of slowing down! With a truly customer first approach they provide full fleet management and tracking solutions to a multitude of sectors including insurance, fleet, retail & OEMs. Known for their well … structured deals and exceptional customer experience, they have brilliant account base to which they operate as a true strategic partner. A unique opportunity for a people centric, strategic sales individual to develop corporate relationships with dealers across the UK. This is not one to be missed! About the … boasting well-established roots across the telematics & software space. This role will have a large focus on the dealer and OEM space, with a customer base at all commercial levels, from SME to large corporate, you will be supporting the team to the top. The role will include: Winning more »

AJ Bell product agenda, supporting the enhancements of the D2C business through improving conversations rates./p p This role focuses on optimising user experience, increasing customer engagement, and driving revenue growth through conversion rate optimisation strategies./p p The day to day responsibilities:/p ul … and how they will enhance the testing programme./li li Website Analytics:Monitor and analyse website and digital performance using web analytics and customer feedback tools. Translate these insights into actionable recommendations, identifying testing opportunities and iterations to inform the test backlog./li li User Experience … Webtrends Optimize/li li Experience using data analytics tools, preferably GA4 and Crazy Egg/li li Awareness and understanding of UX & CX design principles/li li Experience working with web developers/li li Competent in JavaScript and Google Tag Manager/li li Advanced more »

with a Series A Software Development vendor who is changing the Martech (Marketing Technology) space. One of their key hires is a VP of Customer Success. The VP of Customer Success will be responsible for driving customer satisfaction, retention, and growth by leading our customer success … strategy and team. This role requires a strategic thinker with a proven track record in customer success within the software development and marketing technology sectors. This position is Hybrid and requires you to be in the London office 2 days a week. Key Responsibilities: Develop and implement a comprehensive … customer success strategy that aligns with the company’s overall business objectives. Lead, mentor, and grow the customer success team to deliver exceptional service and support to our clients. Drive customer retention and expansion by ensuring customers realize the full value of our products and services. Establish more »

in creative, marketing & printing and following a significant business expansion is now recruiting a Permanent Point of Sale ( PPOS) Project Manager to strengthen their Customer Experience team , who provide design lead retail environments, activations, POS and events. This will be a hybrid rol e, working from home, with … understanding of supplier management, including awareness of suppli ers What we are looking for in the PPOS Project Man a ger: Must have previous experience in permanent retail POS displays/stands supply and del iveryExcellent project management and organisational s killsExcellent MS office s killsAbility to build effective more »

Bromley to Soho from October 2024 Sitting within the Conversion Rate Optimisation team, the main focus of the role would be analysing the online customer journey to understand user behaviour and identify opportunities for A/B testing. The role will also assist the Trading team to analyse content … and product performance to help improve the customer experience and increase conversion. About the Company We have an unswerving reputation and legacy for quality and craftsmanship at its foundation, British brand Russell & Bromley has heralded its renewed contemporary fashion aspiration and focus within recent seasons evolving into a more »

to ensure as a business we’re being as reactive as possible to trade. Maintaining the website and CRO including all elements of the customer experience including (but not limited too): Add to basket, checkout completion, search, navigation, photography, copy, online visual merchandising, mobile optimisations. Devise both acquisition … and retention plans to ensure we’re fulfilling a full customer lifetime cycle across but not limited to CRM. Working closely with the content & social exec to ensure brand alignment across all customer touch points. Manage regular reporting of key KPI’s including Revenue, sessions, CVR, GP and more »

Role: GSE Engineer Location: Gatwick About Rushlift Ltd Rushlift is a leading provider of innovative customer-focused solutions in ground support equipment, mechanical services and fleet management. Rushlift provides impartial advice to enable customers to maximise the effectiveness of their industrial equipment fleet, through either long-term hire contracts … Your key responsibilities will include: Servicing, maintenance, and repair of GSE Equipment Complete all paperwork to a high standard Providing a best-in-class customer experience for our business customers Comply with H+S Legislation Liaise with internal customers Assist in carrying out all vehicle mechanical and electrical PPM … Planned and Preventative Maintenance) in line with set schedules HGV mechanical experience. What we are looking for: Previous GSE experience 5 years checkable work history in order to obtain an airside pass HGV Class 1 Licence GSE/motor mechanics Engineering City & Guilds Must successfully complete a CRC check more »

Role: GSE Engineer Location: Heathrow About Rushlift Ltd Rushlift is a leading provider of innovative customer-focused solutions in ground support equipment, mechanical services and fleet management. Rushlift provides impartial advice to enable customers to maximise the effectiveness of their industrial equipment fleet, through either long-term hire contracts … Your key responsibilities will include: Servicing, maintenance, and repair of GSE Equipment Complete all paperwork to a high standard Providing a best-in-class customer experience for our business customers Comply with H+S Legislation Liaise with internal customers Assist in carrying out all vehicle mechanical and electrical PPM … Planned and Preventative Maintenance) in line with set schedules HGV mechanical experience. What we are looking for: Previous GSE experience 5 years checkable work history in order to obtain an airside pass HGV Class 1 Licence GSE/motor mechanics Engineering City & Guilds Must successfully complete a CRC check more »

by 12 hours per years' service up to max 300 hours The Role The primary purpose of this role is to provide an improved customer experience by introducing a single point of contact for managing communications across the network, enhancing AOG management and strengthening the company's strategic … position within the aviation market by offering a premium MRO service. Other Duties Involve Providing a bespoke solution to a customer's AOG occurrence Producing AOG recovery plans detailing the recovery timeline, estimated serviceability date/time and allocated resources Managing AOG events globally, providing support to ensure safe … standard operating procedures are complied with and maintained through an AOG recovery Recording of cost expenditure during the AOG recovery for invoicing to the customer In order to be successful in this role the AOG Controller will need to demonstrate the following skills and attributes A recognised apprenticeship within more »

Coordinator(s) and Service Desk Manager, to ensure tickets are worked on in an efficient manner and to support SLAs and provide a positive customer experience. Responsibilities: Answer phone calls from end-users and working to resolve issues, on first contact, where possible. Work on tickets assigned to you. more »

decisions towards our optimisation strategy. You will need to Be Awesome at designing and executing innovative programmatic campaigns, with strong analytical skills and proven experience delivering results that exceed client expectations. You will need to Dream Big - consistently demonstrating curiosity and investigating new opportunities and tactics, considering the big … working in our specialist Programmatic team, with a specific focus on existing web journeys to help solve our business problems and ultimately improve the customer experience. You will Proceed with Purpose - as a key point of contact with our clients, you will need to confidently showcase your knowledge and … that will help continue the development of programmatic. You’re the right person for the role if you have: 2+ years of programmatic advertising experience (agency experience preferable). Proven track record of success in meeting programmatic campaign KPIs. Hands-on experience in DV360. Degree in business more »

Excellent on Trust Pilot with over 4000 reviews and voted the best company in the UK in our sector by consumer champion Which.co.uk, the customer experience and service is at the heart of everything we do. We are looking for an experien... more »

Excellent on Trust Pilot with over 4000 reviews and voted the best company in the UK in our sector by consumer champion Which.co.uk, the customer experience and service is at the heart of everything we do. We are looking for an experienced, Senior Technical Manager to become part more »

You: Supportive leader, passionate about empowering team members. Results-oriented with a focus on innovation and impact. Tech-savvy with a commitment to excellent customer experiences. Skilled in people management and fostering team development. Flexible Working: Hybrid model allowing for a balance of office and remote work. Option to more »

involves accountability for developing and delivering the Operations proposition within Insurance. The Insurance Transformation Services practice focuses on implementing strategic changes that include innovation, customer experience enhancement, growth transformation, regulatory compliance, and large-scale cost reduction/efficiency improvements. Responsibilities: Build and maintain strong client relationships within the … presenting or pitching to clients to win new business. Manage people, building a team of consultants with the right mix of skills, competencies, and experience to support client opportunities and projected growth. As a Senior Manager, you will actively support our people strategy through coaching and development of team more »

Good understanding of ERP systems/applications (SAP, IFS, Epicor all considered) Good understanding of the terminology relating to ERP (Order to cash, procurement, customer experience, incident response) Responsible for coordinating the development and maintenance of the ERP application Provide oversight to end-user support Comfortable with reporting more »