51 to 75 of 777 Customer Experience Jobs in the UK

your expertise in Cybersecurity Practices? Are you passionate about leading and perform Cybersecurity assessments, delivering expected outcomes and reporting standards to meet client/customer expectations? Make a meaningful impact as a Cybersecurity Consultant! Careers at TCS: It means more TCS is a purpose-led transformation company, built on … Consulting services. Key Responsibilities: Perform tailored engagements for clients/customers demonstrating a strategic and thought leadership approach. Develop an understanding of client/customer industry specific risks, plus regional legal and regulatory obligations for each engagement. Demonstrate effective working with client/customer leadership teams and TCS … stakeholders. Performance of prioritised engagements with clients/customers (individually or part of a team). Ensure excellent customer experience across all engagements, measured through positive customer satisfaction scores, feedback and the identification of repeat and downstream opportunities. Provide effective contribution to the delivery of revenue targets. more »

CUSTOMER ANALYTICS MANAGER BIRMINGHAM £45,000 – 55,000 Global leader in financial services going through a huge insight transformation. Take on a managing role where you help to lead an arm of company in providing detailed customer insights! THE COMPANY Financial service going through a digital transformation, gaining … You will work with one of their leading retail partners focussing on how to benefit and grow the external brand! THE ROLE As a Customer Analytics Manager your focus will be to aid the business in providing insights across customer and campaign analytics, specifically you will: Use SQL … and Python to understand and breakdown large sets of data to extract impactful insights on customer lifetime value, customer churn and retention Segment customers through data modelling and deep dive analysis, allowing for targeted marketing and a more personalised customer experience Provide insights to senior stakeholders more »

You will ensure you are abreast of the latest market trends and technological innovations for retail and be keen to build your knowledge and experience of relevant solutions and systems. It is key that you can develop strong relationships with clients and colleagues, communicating effectively and inspiring trust in … models, and technologies to determine opportunities and threats for the business now and in the future. Help to develop transformation plans to optimize the customer experience, operational efficiency, or systemic landscape. Use your knowledge and experience to provide recommendations considerate of other stakeholders. Your Profile Key skills …/knowledge/experience: Retail experience and a solid understanding and experience of our retail clients’ markets and challenges. Specifically, knowledge of Commercial or Space, Range and Display processes. Experience from Food or Fashion to General Merchandise or DIY but most importantly passionate about retail and more »

months Interview Process: Two stages Join One of the Fastest-Growing FT1000 Companies! We’ve partnered with a consultancy that delivers exceptional consumer-grade customer experiences to businesses. Trusted by numerous FTSE 100 and S&P 500 companies, we provide top-tier solutions for critical business functions from start … oriented platform handling terabytes of data, building ETL pipelines, and utilizing BigQuery. Build a bespoke campaign cost estimation tool for the client. Must Have Experience: 7+ years of relevant experience. Expertise in the Python standard library and modern Python coding, testing, debugging, and automation techniques. Proficiency with web frameworks … such as Flask, FastAPI, and Django. Experience with React/TypeScript Experience with Google Cloud Platform (GCP). Skilled in data storage and querying using various database solutions, including BigQuery. Nice to Have Experience: Experience working alongside front-end developers and UX engineers. Familiarity with agile more »

The role liaises closely with the team of software engineers, acting as the quality champion. This role has a direct impact on the GHX Customer Experience, by allowing a smooth software product implementation and functioning for GHX customers. Your profile: Above everything, you will have the desire to … succeed and demonstrate the enthusiasm and energy to inspire and influence those around you. Continuous learning will be part of the experience with us so we don’t expect you to arrive knowing everything, but the following competencies will enable you to be successful in this role: Up to … years’ experience of commercial software development Proven ability to provide test coverage of APIs and User Interfaces in a fully automated manner Technical Requirements: Knowledge of a programming language such as Java/Javascript Experience of working in an agile environment and comfortable working in short iterations with more »

our clients fast-paced and ever-evolving Business Onboarding department as one of their Subject Matter Experts. You will bring the relevant knowledge and experience in a first-line risk environment. This role is not just about what you know but your ability to take the know-how and … who will hit the ground running from day one. Someone who is not afraid to challenge the way they do things to improve the customer journey, owning your process improvements, guidance changes, and projects. Taking ownership of reviewing high-risk business onboarding applications using our clients risk appetite; balancing … this with delivering a great customer experience, whilst keeping the bank and its customers safe. What is expected of the Business Onboarding Specialist? Being a subject matter expert by mentoring our onboarding teams. You will do this by building their knowledge and confidence in our clients Risk appetite more »

revolutionising ship safety, performance and crew welfare. It has supplied over 30,000 shipsets worldwide since 1999. We are internationally renowned for our exceptional customer experience and we continue to steam ahead at the forefront of innovation. About the Opportunity Are you looking for a new and dynamic … responsible for the coordination & execution of all field and remote service works globally, working collaboratively across the Aftersales department to deliver high levels of customer service and supporting with all aspects of sales administration. You will have a very important role to coordinate engineers' worldwide travel to board vessels … Sales Executives – Aftersales. Ensure that communication with internal stakeholders in other departments is effective and efficient (Technical Sales Executives - Aftersales, Service Engineers, Logistics, Warehouse, Customer Service). Act as annual leave cover for Warranty and Service Coordination and support the sales team to ensure continuity in service provided during more »

public clouds (AWS, Azure, GCP, etc.), including governance, IT department restructuring, and cloud financial management. • Analytics and Problem Solving: Modernize IT service delivery, enhance customer experiences, and solve complex problems with a big-picture approach. • Leadership: Build trust and advisory relationships with clients and peers, motivate and lead change … Generate demand for firm resources, develop proposals, and identify new opportunities. Inspire and lead talent development through coaching and recruiting. Ideal Candidate Qualifications: • Extensive experience in cloud strategy implementation, governance, and cloud financial management tools (e.g., Cloud Health, Cloudability). • Proven track record of successful client engagements and delivering … skills in English. Educational Requirements: • Bachelor's degree in Business, Engineering, Information Services, or equivalent. • Master's degree and/or relevant certifications preferred. Experience Requirements: • Relevant consulting or industry experience with a proven ability to build trusted relationships with senior business and technology leaders. • Experience in more »

of the online retail business. You will be responsible for developing and implementing the e-commerce strategy to drive revenue growth and enhance the customer experience. You will analyse sales data and customer insights to identify trends and opportunities, and ensure a seamless and user-friendly experience … across all touchpoints, as well as managing the online product catalogue, including product listings, descriptions, images, and pricing. What you'll need to succeed Experience of leading a team in a similar role, with a clear results focus, excited by change and innovation A detailed understanding of the latest … e-commerce technologies and applications; Experience of Google Analytics and social media insights to optimise promotional plans and track performance Knowledge of digital marketing channels and social media platforms, SEO, SEM, PPC, Google Ads & Google Shopping Strong IT and analytical skills Experience of managing customer data to more »

potential of neural computing to the highest performance in most data-intensive applications. Neubla is made up of people with expertise and lots of experience in many different fields such as AI, semiconductor design, and compilers. At Neubla, you can work in a rapidly changing environment where your new … ideas will become innovative products, services, and customer experiences, working with talented colleagues. Neubla offers a competitive package with benefits, including health insurance, a pension scheme, employee wellness support, and a variety of snacks in the office! Summary We're looking for an exceptional individual with a passion to … performance issues in design verification flows Develop systems and performance analysis tools necessary for performance correlation and verification workflows Qualifications Masters, PhD, or equivalent experience in Computer Engineering, Electrical Engineering, or related field Knowledge of on-chip bus protocols such as AMBA, coherency flows, interconnects, memory subsystems Demonstrated ability more »

interviewing next week - three stage, 2-3 week interview process Ingenio are delighted to be working with the fastest growing Customer Experience (CX) business in the UK. Due to an increase in customer wins, our client is looking to hire an Account Director who will manage … contracts of up to £1m in software & services. This is a unique opportunity for someone who has experience in managing accounts in the CX, Communications, Contact Centre & Customer Engagement space for the following reasons: The proposition is unique within the UK - you have access to Gartner MQ vendors … while also being able to sell a very high margin internally developed CX platform Our client is agile & flexible allowing deals to happen quickly Your access to internal resources (presales, architecture, consulting, service delivery & project) is unrivalled Churn rate for customers is almost zero - these guys do not lose clients more »

. We are looking for someone to show great passion and care for our retailers and colleagues, wanting to provide them with a great customer experience when they are having technical difficulties, and at points, to be the voice of the retailer. What will you be doing? This … technical development of the people within the team, creating an environment where commitment and morale are high. What would we like from you? Previous experience of managing a team of Support Analysts Proven experience of demonstrating team performance, and driving improvements, through accurate MI reporting and KPIs Experience of querying and analyzing data to determine product heath and trends Experience supporting a complex enterprise environment, ideally within a Windows and SQL Server environment, and experience of connected retail devices A logical approach to problem solving and the ability to coach/mentor/direct others more »

Marketplace Administrator Reports to: Marketplace Manager Location: Glasgow, office based Salary: Dependent on experience Hours: 42.5 hours per week (8.30am to 5.30pm) Role Overview As a Marketplace Administrator, you will join a team where your role is vital to the success of the global marketplace channels. You will be … across our marketplace channels. This an exciting opportunity to kick start a career within an innovative ecommerce team or to further enhance your existing experience in a successful well-known brand. This role is ideal for someone who has a strong knowledge of web and retail is keen to … to stakeholders and highlighting relevant opportunities to the team Working closely with technical teams & partners to support continuous improvement of marketplace channels. Supporting the customer service team with daily tasks and resolving product issues highlighted or improving customer experience Working for Trespass You will receive 30 days more »

transformation landscape, dedicated to empowering businesses worldwide through Salesforce solutions. Our client specializes in delivering comprehensive commerce, marketing, sales, service, analytics, loyalty, and digital experience solutions. Their mission is to guide brands through their digital transformation journey, creating impactful customer experiences and driving success in today's competitive … or the necessary precursor activities to establish one. Generate a robust pipeline by leveraging self-originated leads and collaborating with License Sales, Delivery, and Customer Success teams across Salesforce. Together, you will develop trusted Professional Services propositions for existing clients and prospects. Utilize your industry expertise and business acumen … to comprehend a customer's motivations, business drivers/challenges, strategic goals, objectives, and desired outcomes. Engage and present to customers, particularly at the C-Level, employing a consultative selling approach that positions our solutions and yourself as long-term trusted advisors. Create a compelling vision and effectively communicate more »

for you! About us We are a dynamic software company. Established in 2006, with a vision of helping the energy and utilities sectors improve customer experience and lower their cost to serve, using smarter process automation. Do you get excited by the prospect of starting something new? Are … be working on a variety of projects, focussing on the production of quality code, using SOLID principles. Who are we looking for? Your proven experience working with the PHP stack of technologies, ideally with Laravel, will allow you to swiftly become a productive member of the team. Your drive more »

the Role: We seek a driven Business Development Executive to drive sales of our Workday service offerings. You'll identify and qualify leads, build customer relationships, and close deals using your deep understanding of Workday and consultative selling skills. Responsibilities: Identify and qualify leads within your territory. Conduct needs … assessments to understand customer pain points. Deliver compelling sales presentations on Workday solutions. Negotiate contracts and close deals to meet sales goals. Build relationships with key decision-makers. Stay updated on Workday product developments and industry trends. Collaborate with internal teams for seamless customer experience. Qualifications: 5+ years more »

you will do: Be a champion of the ElectraLink dataset and an expert in the use of data in digital journeys to improve end customer experiences. Understand the DTS dataset and how this supports the energy market. Create and maintain a prioritized backlog of features and enhancements for our … ensure timely delivery of APIs which support the energy transition. Engage with customers and gather feedback to understand their needs and pain points. Use customer insights to inform product decisions and prioritize feature development. Act as a subject matter expert with customers to drive the development and adoption of … success of our API products. Monitor product performance and user feedback and use insights to drive continuous improvement and optimization. What you'll need: • Experience of working with UK electricity energy dataflows. • Proven experience as a Product Owner or Product Manager, with a focus on API products. • A more »

systems, your business is vulnerable. ‍ Boosting efficiency ‍ Chasing customers for payments is costing businesses time and money and can lead to cash flow issues. ‍ Customer convenience ‍ Today's business customers deserve a better, more flexible customer experience. Blink gives them the convenience they're after. Being able to … looking to take their first step into the FinTech world! As a Graduate Client Onboarding Specialist you will be delivering the best possible onboarding experience to every merchant, going above and beyond what anyone else in the industry provides. This role requires someone with a passion for continuous improvement … Detail Excellent communication and interpersonal skills Ability to prioritise workload Confident Strong work ethic Proactive Competent in using Microsoft Excel, PowerPoint, and Outlook FinTech experience preferred but not essential. more »

re building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock … Native iOS/Android Engineers in developing and supporting our Sportsbook and Casino platforms. The role requires an individual that’s dedicated to the customer’s experience, able to clearly voice and document issues and concerns within their testing teams and is passionate about sports. You will be … isn’t interested in just what we’re building right now, but wants to understand where we’re going and how it impacts the customer to ensure everything we create moves us closer to our goal: delivering the best customer experience. The ideal candidate will have:. Minimum more »

Manager position for a market-leading Telco; your team will analyse and optimise end-to-end journeys across a vast digital estate, including new customer acquisition, customer retention and existing customer experience. THE ROLE As the Lead Digital Analytics Manager, you will lead an established team working … across Digital Insight & CRO using the Adobe stack. You will use your prior team management and stakeholder engagement experience to drive best-practice across the function YOUR SKILLS AND EXPERIENCE Digital Analytics SME Line Management Experience Excellent stakeholder engagement THE BENEFITS £85,000-£95,000 Bonus HOW more »

technologies. As a digital transformation partner to more than 750 clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree — a … testing defect resolution post go live support. Documentation and Handover to BAU support Input into design of future projects sprints. Assist in Security development. Experience Required Excellent communication and consulting skills The ideal candidate will have previously worked for another consulting company. Good understanding of financial process including budgeting more »

Monetate! Come join our fully remote work environment and be part of an exciting, innovative team that is shaping the future of personalised digital customer experiences. Monetate is the leading all-in-one personalisation platform that empowers companies like Adidas, Dunkin’, and Lufthansa to get smarter about their customers … and deliver engaging experiences across all digital touchpoints. Our global team of Monetaters come together every day to shape the future of digital customer experiences and you can too. What You’ll Do Collaborate with clients to define success and turn Personalisation and Testing strategies into roadmaps for increasing … that are backed by data to drive retention and ROI. Consistent focus on increasing client satisfaction, deepening client relationships, and helping clients improve their CX maturity through world class strategies. Collaborate cross-functionally with Product, Sales, Professional Services, and other teams to deliver continuous improvements to processes, deliverables, and client more »

Division: Vehicle Engineering Location – Warwickshire Position Description: Durability and Robustness Programme Leader - This role will aim to enhance the customer experience through the design, development, measurement and balance of customer attributes for Jaguar Land Rover vehicles. The D&R Programme leader role is to ensure all customer … ensure all lessons learnt from the current vehicle are captured and fed back to the Programme Attribute Team and progressed as necessary Skills Required: experience of engineering test activities experience of automotive technologies or systems Management experience Experience Required: knowledge of vehicle technologies of Durability Strength … of problem solving including application of Root Cause Analysis, 8D, DoE etc. of Systems engineering principles and delivery package elements Power Point and Excel Experience Preferred: Experience of AGILE working principles knowledge CAD visualisation systems e.g. 3Dx, TeamCentre etc. of whole vehicle engineering and cross functional experience more »

on-boarding of services as well as the on-going delivery of services will also be a crucial part of this role to ensure customer experience remains up to standard. Responsibilities: Service Design : Supporting the Service Excellence Director in the development of standard service descriptions and components, service … the relevant internal teams for resolution and are recorded in the ITSM tool, support the continuous improvement of internal processes and service delivery. Required Experience: Minimum of 5 years’ service transition experience, managing service transitions, plans, and multiple on-boarding technical teams Experience within a service delivery … contracts to align with service requirements and processes Strong relationship management skills that aid successful knowledge transfer and service readiness ITIL4 Foundation Level Prior experience in working for a managed service provider is highly desired Services offered by Computappoint Limited are those of an Employment Business and/or more »

Bonus About us We are a dynamic software company. Established in 2006, with a vision of helping the energy and utilities sectors improve customer experience and lower their cost to serve, using smarter process automation. Do you get excited by the prospect of starting something new? Are you … and support of new cloud services, whilst maintaining the traditional infrastructure that is currently in place. Who we are looking for Your hands on experience of supporting the transition from a traditional infrastructure environment to the Azure Cloud, will be fundamental to your success in this role. Your current more »