1 to 25 of 113 Remote/Hybrid Customer Insight Jobs in the UK

Role: Customer Insight Analyst Salary: Up to £40,000 (location depending) + benefits Term: 24 month FTC Location: Manchester or Stratford, London up to 2 days per week hybrid working Hours: Mon-Fri 8am-4pm or 9am-5pm This is a great opportunity for an experienced Customer Insight Analyst to going my contact centre clients growing team. Hybrid working out of one of their offices in Manchester or Stratford, London. Do you have a passion for Customer Excellence and IVR? Are you a great storyteller? Are you experienced using SQL and PowerBI? The Customer ...

Role: Customer Insight & Speech Analyst Salary: Up to £40,000 (location depending) + benefits Term: 24 month FTC Location: Manchester or Stratford, London up to 2 days per week hybrid working Hours: Mon-Fri 8am-4pm or 9am-5pm This is a great opportunity for an experienced Customer Insight & Speech Analyst to going my contact centre clients growing team. Hybrid working out of one of their offices in Manchester or Stratford, London. PLEASE ONLY APPLY FOR THIS ROLE IF YOU HAVE EXPERIENCE IN SPEECH AND IVR ANALYTICS. Do you have a passion for Customer Excellence ...

will modernise our technology, streamline our processes, and create a culture where every colleague can thrive. If youre passionate about shaping the future of customer service and want to make a lasting impact for millions of people, this is your chance to lead change at scale! Your Role This … rare opportunity to lead the reinvention of our Customer Contact Centre. Youll set the vision and deliver a future-ready strategy that brings together voice, digital, and self-service channels, all powered by customer insight and innovation! Youll design new ways of working, oversee the rollout ...

Customer Relationship Manager Location: Weston-Super-Mare (Hybrid) Salary: Starting from £45,000 per annum (DOE) plus performance bonus Contract: Permanent, Full Time (37 hours per week) At Delt Shared Services, we don’t just deliver IT and business support services - we build long-term partnerships that help … customers do amazing things. We’re now looking for an experienced and forward-thinking Customer Relationship Manager (CRM) to join our Customer and Communications team. This is a pivotal role that bridges the gap between our customers’ ambitions and our delivery teams, ensuring their experience with Delt ...

work as the product and company continue to grow. What you'll be doing Set and evolve Salable’s product vision so it reflects customer needs and business goals Turn strategic goals into clear product plans and explain the thinking behind them Lead early customer and sales conversations … position the product confidently Build and maintain an outcome-focused roadmap that shows what we will do and why Make informed prioritisation decisions using customer insight, data, and technical constraints Ensure teams stay aligned on scope, goals, and expected impact Guide engineering, design, marketing, analytics, and support through ...

data to improve performance across our pubs. You’ll report into the Head of Strategy and Finance. From analysing sales and customer behaviour to supporting marketing campaigns and operational planning, you’ll be the go-to person for turning numbers into narratives that inform strategy and action. With … will include: Sales & Performance Analysis: Analyse daily, weekly, and seasonal sales trends across wet and dry categories, identifying underperforming sites and high-growth opportunities. Customer Insight & Behaviour: Use EPOS and CRM data to understand customer preferences, dwell time, and visit frequency. Support segmentation and loyalty initiatives. Work ...

restaurants, and hotels across the UK. With a strong heritage and a modern digital ambition, the business is investing heavily in data, analytics, and customer insight to better understand behaviour, optimise digital journeys, and drive commercial impact at scale. Digital analytics plays a critical role in shaping decision … making across marketing, product, and customer experience, making this a highly visible and impactful hire. THE TEAM You’ll join a growing customer data and digital analytics function operating across multiple specialist areas, including digital analytics, CRM, loyalty, data science, and data engineering. This role sits within ...

restaurants, and hotels across the UK. With a strong heritage and a modern digital ambition, the business is investing heavily in data, analytics, and customer insight to better understand behaviour, optimise digital journeys, and drive commercial impact at scale. Digital analytics plays a critical role in shaping decision … making across marketing, product, and customer experience, making this a highly visible and impactful hire. THE TEAM You’ll join a growing customer data and digital analytics function operating across multiple specialist areas, including digital analytics, CRM, loyalty, data science, and data engineering. This role sits within ...

restaurants, and hotels across the UK. With a strong heritage and a modern digital ambition, the business is investing heavily in data, analytics, and customer insight to better understand behaviour, optimise digital journeys, and drive commercial impact at scale. Digital analytics plays a critical role in shaping decision … making across marketing, product, and customer experience, making this a highly visible and impactful hire. THE TEAM You'll join a growing customer data and digital analytics function operating across multiple specialist areas, including digital analytics, CRM, loyalty, data science, and data engineering. This role sits within ...

issues & performance with core markets Continuous Improvement Identify recurring pain points and propose process or platform improvements through tools such as content square and customer insight data Track conversion rate of our customer journey understanding any drops & route cause Collaborate with analytics and product teams to ensure … frictionless customer experience. Contribute to building standard operating procedures for issue management and site quality. Hold success & satisfaction reviews around site stability & performance with core markets Analyze if we have the right alerting in place and right processes to respond to any alerts triggered Follow up & ensure corrective action ...

ensure seamless project delivery. CRM Ownership & Enhancement Oversee the configuration, optimisation, and ongoing performance of Microsoft Dynamics 365 CE across Sales, Marketing, and Customer Insights functions. Support roadmap development and collaborate with global and offshore technical teams on enhancements. Manage incidents, releases, integrations, and data quality within the regional ...

ensure seamless project delivery. CRM Ownership & Enhancement Oversee the configuration, optimisation, and ongoing performance of Microsoft Dynamics 365 CE across Sales, Marketing, and Customer Insights functions. Support roadmap development and collaborate with global and offshore technical teams on enhancements. Manage incidents, releases, integrations, and data quality within the regional ...

ensure seamless project delivery. CRM Ownership & Enhancement Oversee the configuration, optimisation, and ongoing performance of Microsoft Dynamics 365 CE across Sales, Marketing, and Customer Insights functions. Support roadmap development and collaborate with global and offshore technical teams on enhancements. Manage incidents, releases, integrations, and data quality within the regional ...

ensure seamless project delivery. CRM Ownership & Enhancement Oversee the configuration, optimisation, and ongoing performance of Microsoft Dynamics 365 CE across Sales, Marketing, and Customer Insights functions. Support roadmap development and collaborate with global and offshore technical teams on enhancements. Manage incidents, releases, integrations, and data quality within the regional ...

ensure seamless project delivery. CRM Ownership & Enhancement Oversee the configuration, optimisation, and ongoing performance of Microsoft Dynamics 365 CE across Sales, Marketing, and Customer Insights functions. Support roadmap development and collaborate with global and offshore technical teams on enhancements. Manage incidents, releases, integrations, and data quality within the regional ...

ensure seamless project delivery. CRM Ownership & Enhancement Oversee the configuration, optimisation, and ongoing performance of Microsoft Dynamics 365 CE across Sales, Marketing, and Customer Insights functions. Support roadmap development and collaborate with global and offshore technical teams on enhancements. Manage incidents, releases, integrations, and data quality within the regional ...

ensure seamless project delivery. CRM Ownership & Enhancement Oversee the configuration, optimisation, and ongoing performance of Microsoft Dynamics 365 CE across Sales, Marketing, and Customer Insights functions. Support roadmap development and collaborate with global and offshore technical teams on enhancements. Manage incidents, releases, integrations, and data quality within the regional ...

ensure seamless project delivery. CRM Ownership & Enhancement Oversee the configuration, optimisation, and ongoing performance of Microsoft Dynamics 365 CE across Sales, Marketing, and Customer Insights functions. Support roadmap development and collaborate with global and offshore technical teams on enhancements. Manage incidents, releases, integrations, and data quality within the regional ...

ensure seamless project delivery. CRM Ownership & Enhancement Oversee the configuration, optimisation, and ongoing performance of Microsoft Dynamics 365 CE across Sales, Marketing, and Customer Insights functions. Support roadmap development and collaborate with global and offshore technical teams on enhancements. Manage incidents, releases, integrations, and data quality within the regional ...

ensure seamless project delivery. CRM Ownership & Enhancement Oversee the configuration, optimisation, and ongoing performance of Microsoft Dynamics 365 CE across Sales, Marketing, and Customer Insights functions. Support roadmap development and collaborate with global and offshore technical teams on enhancements. Manage incidents, releases, integrations, and data quality within the regional ...

ensure seamless project delivery. CRM Ownership & Enhancement Oversee the configuration, optimisation, and ongoing performance of Microsoft Dynamics 365 CE across Sales, Marketing, and Customer Insights functions. Support roadmap development and collaborate with global and offshore technical teams on enhancements. Manage incidents, releases, integrations, and data quality within the regional ...

ensure seamless project delivery. CRM Ownership & Enhancement Oversee the configuration, optimisation, and ongoing performance of Microsoft Dynamics 365 CE across Sales, Marketing, and Customer Insights functions. Support roadmap development and collaborate with global and offshore technical teams on enhancements. Manage incidents, releases, integrations, and data quality within the regional ...

ensure seamless project delivery. CRM Ownership & Enhancement Oversee the configuration, optimisation, and ongoing performance of Microsoft Dynamics 365 CE across Sales, Marketing, and Customer Insights functions. Support roadmap development and collaborate with global and offshore technical teams on enhancements. Manage incidents, releases, integrations, and data quality within the regional ...

ensure seamless project delivery. CRM Ownership & Enhancement Oversee the configuration, optimisation, and ongoing performance of Microsoft Dynamics 365 CE across Sales, Marketing, and Customer Insights functions. Support roadmap development and collaborate with global and offshore technical teams on enhancements. Manage incidents, releases, integrations, and data quality within the regional ...

ensure seamless project delivery. CRM Ownership & Enhancement Oversee the configuration, optimisation, and ongoing performance of Microsoft Dynamics 365 CE across Sales, Marketing, and Customer Insights functions. Support roadmap development and collaborate with global and offshore technical teams on enhancements. Manage incidents, releases, integrations, and data quality within the regional ...