26 to 50 of 93 Customer Insight Jobs in the UK

cycle from general product discovery, research, ideation and AB tests Partner with User Researchers to determine and execute the ideal research method to gather customer insights or evaluate designs We're excited if you have 3+ years of relevant industry experience as an interaction designer Proficiency in Figma A more »

re currently recruiting for the Senior CRM Specialist role to be responsible for delivering best practice in CRM and Loyalty by developing and managing customer retention activity. You will use data-driven insights to develop the CRM strategy and roadmap working closely with the Commercial Director to deliver exceptional … to optimize open rates, click-through rates, and conversion. · Loyalty Program Enhancement: Assess and enhance the effectiveness of our existing loyalty program to increase customer engagement and retention. Develop innovative loyalty initiatives and rewards that align with our customers' values and expectations. Work closely with data analytics to segment … the customer base and personalize loyalty rewards and communications. Monitor industry trends and competitor loyalty strategies to ensure our program remains competitive and appealing. · Retention Rate Improvement: Implement targeted retention strategies to reduce churn and increase customer lifetime value. Utilize CRM tools to create segmented campaigns that address more »

e-commerce platforms, and driving online sales growth. The Platform Manager will leverage Amazon Brand Analytics tools and third-party analytics tools to analyse customer behaviour and optimize marketing strategies. The individual will segment customers and analyse their behaviour to provide valuable insights that guide decision-making and drive … revenue growth. The use of Frequency Rank Basket Analysis Purchase Behaviour Demographics Customer Reviews Comparison Source Analysis Responsibilities Create and manage marketing campaigns, including email marketing, social media advertising, SEO/SEM, and affiliate marketing, to drive traffic and increase conversions. Involved in planning, coordinating, and executing e-commerce … activities to drive online sales and enhance the customer shopping experience. Digital marketing, data analysis, and understanding of the online retail market are key to the successful execution of their role. Managing and updating the e-commerce platforms, monitoring market trends, and analysing customer behaviours to drive online more »

tyre retailer in the UK and one of the nation’s most successful e-commerce businesses. Founded in 2001, the business has developed a customer centric approach to disrupt the UK automotive sector through its simplified click and fit tyre service, offering customers excellent service and affordable prices from … With over one million searches per month on its award-winning website, the company is changing the way the UK buys tyres. As a customer centric business listening to customer insights on how we could improve and simplify the online tyre buying experience, and due to the increased … the value they derive from DriverReviews. This role requires a strategic thinker with experience in developing digital software solutions, excellent communication skills, an entrepreneurial & customer-centric mindset, and a passion for developing successful, high-performing teams. Key Skills and Responsibilities: Acquisition and Growth: Work closely with the Director of more »

the capabilities of the Microsoft Dynamics 365 and Power Platform solution set effectively and professionally to enable us to continue to expand our substantial Customer Engagement practice. Key Responsibilities Build, develop and deliver compelling tailored demonstrations of end-to-end solutions for prospective customers Analyze clients' business requirements Develop … comfortable presenting at Senior Executive/Board level Ability to develop and articulate a client solution vision and roadmap Knowledge of Microsoft Dynamics 365 Customer Engagement solutions including the Sales, Customer Service and Customer Insights apps Knowledge of the Microsoft Power Platform including Canvas Apps, Power Automate more »

and communication skills. • Self-motivated and proactive with proven creative, problem-solving, and critical thinking capabilities. Description: • Support the Marketing and Sales teams with customer insights and analytics that inform and fulfill strategic objectives and goals. • Provide Web analytics support to Marketing stakeholders (e.g. producing ad-hoc custom dashboards … supporting stakeholders). • Ensure operational excellence by maintaining and improving existing insights development and web reporting processes. • Quantify the impact of marketing initiatives on customer success and future behavior. • Drive business analytics projects through all phases, including data quality, data analysis, data visualization, and presentation of results and deliverables. … Monitor usage metrics, understanding business-based explanations for large scale trends and patterns in customer lifecycle behavior. • Develop data models and analytical tools for ongoing audience segmentation, benchmarking, trending and competitive analysis. • Build dashboards, reports and presentations. • Collaborate with cross-functional team, including Marketing, Sales, Data Insights and Engineering. more »

and communication skills. • Self-motivated and proactive with proven creative, problem-solving, and critical thinking capabilities. Description: • Support the Marketing and Sales teams with customer insights and analytics that inform and fulfill strategic objectives and goals. • Provide Web analytics support to Marketing stakeholders (e.g. producing ad-hoc custom dashboards … supporting stakeholders). • Ensure operational excellence by maintaining and improving existing insights development and web reporting processes. • Quantify the impact of marketing initiatives on customer success and future behavior. • Drive business analytics projects through all phases, including data quality, data analysis, data visualization, and presentation of results and deliverables. … Monitor usage metrics, understanding business-based explanations for large scale trends and patterns in customer lifecycle behavior. • Develop data models and analytical tools for ongoing audience segmentation, benchmarking, trending and competitive analysis. • Build dashboards, reports and presentations. • Collaborate with cross-functional team, including Marketing, Sales, Data Insights and Engineering. more »

A global leader in the design, marketing and distribution of premium lifestyle products is seeking data scientist, to join their global customer insights team. You will be responsible for will helping the Data Science team discover the information hidden in vast amounts of customer data, as well as … to consumers. Utilising advanced analytics tools like Dataiku, you will be responsible for extracting insights, building predictive models, and generating actionable recommendations to optimise customer experiences and drive business growth. Responsibilities: Utilise Dataiku and other analytical tools to extract, clean, and explore customer data from various sources. Identify … patterns, trends, and correlations within the data to uncover actionable insights. Develop predictive models and algorithms to forecast customer behaviour, preferences, next best action. Implement machine learning techniques to segment customers and personalise marketing strategies. Collaborate with cross-functional teams to enhance CRM strategies based on data-driven insights. more »

COE. We need you to have Extensive experience (5+ years) in designing, developing, and deploying solutions using the Microsoft Power Platform, including Dynamics 365 (Customer Service, Sales and Customer Insights), Power Apps, Power Automate, Power Virtual Agents and Power BI, preferably in a Technical Lead or Solution Architect more »

Data Analyst Sales and Marketing Data/Customer Journey/Performance Analysis Rate: Circa £350/day Outside IR35 Contract Length: 6 weeks initially Location: Fully Remote – Office in London We are working with a Niche Global Consultancy that provides its customers with solutions to overcome challenges around security … Sales and Marketing Function. You will be collecting, mining, analysing, and interpreting sales and marketing data. This will be to create an understanding of customer behaviour trends and optimising processes through data-led insights and recommendations, to improve marketing operations and performance. The organisation is a Microsoft Gold partner … be working with MS Dynamics (Newly implemented). Experience Required: Be able to Collect/Mine/Analyse and interpret data Experience with delivering Customer insights and understanding the customer journey Reporting/Analysing on the performance of Data Visualisation tools: Power BI, Tableau and excel Backend Analytics more »

experience might include working in the strategy and/or research & analytics function for a media organization, conducting analysis on competitive environment, synthesizing consumer & customer insights. * Bachelor's Degree required (advanced degree preferred) * Fluency in English * Outstanding interpersonal and communication skills to interact with internal and external stakeholder while … knowledge careers. ADDITIONAL INFORMATION The Knowledge Team (KT) is a group of functional and/or industry experts leveraging deep domain knowledge to enable insight for case teams and clients. KT members are affiliated to BCG Practice Areas, plugged into the strategic agenda and building and deploying leading edge more »

strategy to establish the company as a market player in renewable energy solutions, driving revenue growth and profitability. Lead market research, competitive analysis, and customer insights to identify emerging trends, market opportunities, and customer needs in the renewable energy sector. Drive product innovation and development by conceptualizing, prioritizing … Collaborate closely with executive leadership, cross-functional teams, and external partners to set strategic priorities, deploy go-to-market initiatives. Establish and maintain key customer relationships, serving as a trusted advisor and strategic partner to drive value creation, address customer needs, and foster long-term partnerships. Provide leadership … industry trends, with expertise in PV solar, battery storage, inverters, and energy management systems. Proven ability to build and nurture strategic partnerships, alliances, and customer relationships to achieve business objectives and drive sustainable growth. Strong analytical skills with the ability to analyze market data, financial metrics, and performance indicators more »

with Microsoft and other partners to stay ahead of cloud technologies and marketplace changes. Ensure alignment with Microsoft's strategic objectives and compliance requirements. Customer and Market Engagement: Engage directly with customers to understand their unique environments and cloud utilization. Utilize customer insights and market analysis to anticipate … skills, with a collaborative approach to working across teams and engaging with customers and partners. Resilient and adaptable, with a passion for innovation and customer success in a fast-paced and dynamic environment. Bachelor's degree in Computer Science, Engineering, or related field; advanced degree or relevant certifications preferred. more »

changes within processes Support on the integration and maintenance of new systems and applications with other existing systems Using a variety of methods discover customer insights about their experiences to improve services including managing the customer satisfaction survey. Work closely with our Global Operations team to troubleshoot and more »

Job Title: Channel Marketing Customer Lifecycle Manager Location: Shoreditch, London (Hybrid) Duration: 12 months contract initially Max. Budget: £40k - £56k per annum + paid holidays + pension or £290 per day Inside IR35 What you’ll do: As the Channel Marketing CLM, you will play a crucial role in … driving the success of our channel marketing efforts with client’s resellers and distributors in EMEA. Using your expertise in customer insights & journeys, product strategies, data and automation, you will oversee the development and maintenance of automated retention, migration and upsell journeys. This includes full journey development, data analysis … the setup and management of channel campaign operations using a range of tools, and collaboration with agencies. What you need to succeed: With a customer centric approach and your ability to scope out and build customer journeys, creative campaigns, and performance optimization you will ensure that our digital more »

for an experienced middle/senior product manager with a deep business background. Our best candidate has experience working with user loyalty, understands the customer discovery process, and has a deep interest in the digital healthcare and wearables market. As a Product Manager, you will be responsible for managing … specifications. Conduct A/B tests, market and competitors analysis to identify trends and insights to enhance app features and subscriptions. Gather and analyze customer feedback through market research and user testing and take customer insights into action. Develop product roadmap and prioritize development activities to align with … stages. Ability to set 3-6 months product vision and roadmap for a team and manage expectations around it. Proven analytical skills working with customer cohorts, retention, loyalty, or CRM. Experience in MedTech, HealthTech, Pharmaceutical companies, or other health-related companies is a plus. Innate interest in wearables market more »

key company stakeholders both internally and externally. • Collaborate with members of the leadership team to drive new projects and developments based on industry and customer insights. • Work with internal teams on the development of an integration’s roadmap. • Manage the internal sales pipeline by supporting work on NDAs, contracts … with competitor news and update internal teams. Requirements: • At least 2-4 years’ experience in a commercial role • Good organisational skills • Experience in a customer facing role • Excellent communication skills • Ability to build strong leverageable client relationships. • Experience in the online gaming sector • Data literate – strong analytical skills, to more »

opportunities from the merely good and to strategically position, promote, and drive the adoption of our financial technology products. You’ll ensure they deliver customer value, stand out in the market and contribute to Dext’s ambitious program of growth. In this key role, you will: Conduct in-depth … market analysis to identify industry trends and competitor strategies; Develop a clear understanding of our target audience through customer insights and segmentation; Lead strategic planning and execution for product launches and go-to-market initiatives; Craft compelling product positioning and messaging to differentiate Dext and our products from competitors … Create engaging content to communicate our product's value; Analyse and optimise the entire buyer and customer journey to enhance user experience and drive conversions. About you - what we are looking for: Below are our ideal requirements, but we hire on potential, not just on experience, and we know more »

high-performing internal regulatory functions, along with services such as regulatory strategies, UAS and USSP certification, design verification, SORA approvals, and CE marking. Our customer base includes leading drone organizations who trust in our expertise. Responsibilities: Define and develop solution level architecture, technical scope, and key interfaces for advanced … drone and UTM systems, ensuring integration with ATM and connectivity systems. Craft detailed technical system requirements derived from market and customer insights, focusing on drone operations and civil aviation authority needs. Author key technical documents such as interface control documents, system descriptions, and whitepapers, catering to both internal and … and level of effort required for each discipline involved in drone and UTM solutions. This role includes occasional travel (up to 20%), primarily to customer sites and partner facilities. Basic Requirements: Bachelor’s degree in engineering, aviation, or a related technical field. At least 3+ years of relevant experience more »

owning the site's end-to-end performance. Given the product range and growing subscription model the role has emphasis on someone who loves customer journey optimisation, testing and driving sales online. You will be responsible for setting up best practices using expert merchandising and UX experience. As the … multivariate testing to maximise conversion and engagement on the website Optimise relevant data capture/management with the view of building segmentation and gaining customer insights Create detailed customer journey flows with actionable trigger points to drive conversion and engagement, upsell and improve LTV You? An experienced ecommerce more »

week Monday to Friday) Exceptional benefits + outstanding team + career improvement An exciting opportunity, due to the growth, is now open within our customer-oriented and highly dynamic UK operations team, we are looking for passionate and energetic experts with precision and unwavering attention to detail to support … our Service team with full professional customer service and administrative support. Showcase your responsive approach and world-class relationship management skills to develop this role you'll be the linchpin of UK operations! As part of a highly professional, experienced team, you will be fully supported in your success … facilities and 99% of Class A tertiary hospitals. Our goal is to continuously improve and stand up an inclusive culture where diversity provides deeper customer insights and creates a competitive advantage in the markets we are. By attracting, developing and engaging the best team of diverse, empowered employees, we more »

markets and which services we will target to expand our business Support the Sector Director on our logistics and repair product offerings based on customer insights from each sector and using the engineering and innovation team to provide the necessary technical design input Be responsible for delivering on our … other sectors Present clear and precise details of tenders to Sector Development Director ensuring new business meets our profitability targets Develop and own new customer relationships for all potential new business Provide professional seamless delivery on tender responses and presentations ensuring all key aspects are captured For new or … growth customers, ensure that the relationships are appropriately transferred into the right place in day-to-day Operations (e.g. Customer Engagement Manager/Director, GM, BU Director) About You Wed love you to have the following skills and experience, but please apply if you think youd be able to more »

and Services team, we are excited to further expand our department by introducing an ABM Marketing Executive who will be responsible for supporting the Customer Marketing Manager in the execution of marketing actions provided from customer profiles, purchasing behaviour and insights. Role Overview: We are seeking a proactive … ABM Marketing Executive to join our team. Reporting to the Customer Marketing Manager, the successful candidate will play a pivotal role in implementing Account-Based Marketing strategies for both high-value strategic client accounts and customer groups based on emerging purchasing profiles and customer behavioural trends. As … an ABM Marketing Executive your responsibilities are to: Develop and implement personalised marketing campaigns, tailored to specific strategic clients and customer segments, to drive engagement and revenue growth. Utilise customer insights data to develop compelling value propositions and messaging that resonate with target accounts and customer groups. more »

Product and Marketing Manager is a key role in the evolution and growth of our client's business and will be responsible for translating customer/market insights and industry knowledge into winning propositions. The successful candidate will manage the assigned Printhead and Textile solutions/services within the … management activities for the assigned products and services, in close collaboration with strategic partners . Develop, assigned services roadmap, and market propositions based on customer, and competitor analyses, to ensure the offerings are leading the market needs and expectations Value proposition development based on customer insights Support sales … including making prospect/customer visits, providing sales training content, contributing to internal and external social communities/blogs/portals, and facilitating sales training activities Facilitate pricing (price setting) decisions and margin optimization Support upstream marketing activities (e.g. buyer personas, competitive positioning, market requirements, launch plan) and drive more »

help to develop and market new (English) qualifications and new supporting products which meet teacher and student needs. Working with all parts of our Customer and Product directorate, and more broadly across the organisation, you'll pull together cross-functional teams to deliver product plans which dive commercial success. … Using data and customer insights, you'll uncover and evaluate market opportunities and innovations, liaising with internal and external stakeholders and influencers to capture and develop ideas. You will be supported by the Head of Product for English this will be a key role in delivering our strategy for more »