1 to 2 of 2 Customer Service Executive Jobs in the UK

opportunity for a Dutch speaker to join us, we are a global business, based in Cambourne, Cambridge. We give an extremely high level of customer service and see this as a major asset for our business. This not only keeps our existing customers happy but also helps drive … new sales through word of mouth recommendation. We have a large customer base in The Netherlands and have an immediate need for a flexible, multi-lingual member of staff to provide local language customer service. You will be fluent in Dutch & English, and any other European language is … a plus. To act as first point of contact for our European customers, providing customer support via email, telephone and online. Direct contact with individual customers to troubleshoot, solve their issues and to escalate as appropriate to the Team Leader. Working with our European fulfilment & contact centre to ensure more »

Customer Service Executive - Belfast - £110 per day (inside IR35) - 3 months+ My client, a FTSE 100 company, is looking for a Customer Service Advisor to be the first point of contact for customers and to be responsible for delivering excellent customer service and … ensuring all customer orders are delivered as requested (on time, in full). Key Accountabilities Order lifecycle management Maximising customer satisfaction level and order entry accuracy Building strong relationship with customers, sales and logistics functions Timely handling all incoming customer queries and requests Reporting (daily, weekly and … monthly reports) Continuously improve the customer service process Manage issue resolution for respective sales organisation(s) Continuously support system and process improvement initiatives Support other functions and processing activities (billing, clearing, customer spend processing) Skills: At least 6 months Customer Service Experience in a busy more »