Home >Jobs > CustomerService Delivery SpecialistCustomerService Delivery Specialist Job Description The CustomerServiceSpecialist will primarily focus on booking and arranging appointments for clients. It will also involve handling a high volume of calls and emails - ensuring client are kept up to date. Main Duties Coordination of volume appointment … the appropriate department. Assist in responding to and investigating complaints when required. Verify that appointment outcomes are accurate before submission to clients Skills and Knowledge Two years of continuous service in a client-facing administrative or coordination role, involving data entry, client communication, and time-sensitive tasks. Have a passion for excellent service and build rapport quickly Strong More ❯
Home >Jobs > CustomerService Delivery SpecialistCustomerService Delivery Specialist Job Description The CustomerServiceSpecialist will primarily focus on booking and arranging appointments for clients. It will also involve handling a high volume of calls and emails - ensuring client are kept up to date. Main Duties Coordination of volume appointment … the appropriate department. Assist in responding to and investigating complaints when required. Verify that appointment outcomes are accurate before submission to clients Skills and Knowledge Two years of continuous service in a client-facing administrative or coordination role, involving data entry, client communication, and time-sensitive tasks. Experience co-ordinating high volume booking or appointments Good knowledge and experience … using Microsoft Excel - managing and updating spreadsheets Have a passion for excellent service and build rapport quickly with clients and customers Strong attention to detail Be self-motivated and able to work independently Previous work history in a remote or hybrid role with a home set up Hours and Salary £28500 per annum, £13.70 per hour 9.00am - 6.00pm Sunday More ❯
Basingstoke, Hampshire, United Kingdom Hybrid / WFH Options
Sovereign Housing Association Limited
We have a new opportunity for a CustomerService Delivery Specialist to join our CustomerService Management Centre (CSMC) Team based in either Hertford or Basingstoke. We offer hybrid working at SNG, you'll need to be able to come in to the office regularly during your initial training. This is a full time permanent … role where we are offering a starting salary of £32,000 - £38,000 depending on experience. The role: The CSMC is our main point of contact. As our CustomerService Delivery Specialist, you will play a pivotal role in transforming how we engage with our customers. The role will provide support in the delivery of customer … This is an exciting journey to be part of as we enhance our omni-channel offering. What we are looking for: Someone who is passionate about delivering first class customerservice with an ability to analyse and interpret data to drive service improvements. Collaborative working with key stakeholders is key to providing a unified customer experience. More ❯
South West London, London, England, United Kingdom Hybrid / WFH Options
The Language Business - Language Recruitment Specialists
German speaking CustomerServiceSpecialist - maternity cover contract to start as soon as possible until December 2026 Our client is a leading and well established global tech brand who are looking for a German speaker to support customers with calls, emails and live chat for the EMEA territory. LOCATION Hybrid role. Working in the office Tuesdays, Wednesdays … speaking business customers with calls, emails, social media and live chat queries and also coordinate product returns from the EMEA territory and will include the following responsibilities: Manage the CustomerService and Email databases ensuring that a 24-hour response is achieved Communicate with German speaking customers via e-mail and phone and deal with complaints where necessary … end users from the EMEA region Deal with special product requests from Technical Support Attend product training CANDIDATE EXPERIENCE/SKILLS Fluency in German is essential Previous experience in customerservice or administration is a preference Good skills and understanding of social media platforms is preferred Excellent communication skills Ability to co-ordinate and resolve a variety of More ❯
German speaking CustomerServiceSpecialist - maternity cover contract to start as soon as possible until December 2026 Our client is a leading and well established global tech brand who are looking for a German speaker to support customers with calls, emails and live chat for the EMEA territory. LOCATION Hybrid role. Working in the office Tuesdays, Wednesdays … speaking business customers with calls, emails, social media and live chat queries and also coordinate product returns from the EMEA territory and will include the following responsibilities: Manage the CustomerService and Email databases ensuring that a 24-hour response is achieved Communicate with German speaking customers via e-mail and phone and deal with complaints where necessary … end users from the EMEA region Deal with special product requests from Technical Support Attend product training CANDIDATE EXPERIENCE/SKILLS Fluency in German is essential Previous experience in customerservice or administration is a preference Good skills and understanding of social media platforms is preferred Excellent communication skills Ability to co-ordinate and resolve a variety of More ❯
