1 to 25 of 61 Remote Customer-Centric Approach Jobs in the UK

commitment to client success. Industry Leadership : We're recognized experts in 3E Templates, DocuDraft, Datolite Rocket, and Business Intelligence solutions with decades of combined experience. Innovation Focus : Our approach extends the capabilities of Elite and Aderant systems beyond what their creators envisioned, helping firms unlock insights previously trapped in their practice management systems. Global Reach : With team members … As a Technical Consultant, you will be the technical lead on multiple client projects from requirements gathering to go live implementations. You will take a customer centric approach while applying customized, innovative and quality technical solutions. You will work closely with fellow Technical Consultants, Project Mangers and, depending on the project, our Product Development More ❯

Our annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts. We do this through an empathetic and customer-centric approach that is at the heart of our success. 💰£50,000 + up to 20% of your annual salary, paid as a bonus. 📍This role More ❯

Europe (BIE) is the European Headquarters of the Brother Group. Working alongside 20 European offices, BIE manages Pan European operations and strategy, ensuring a genuinely unified and customer-centric approach is always adopted. BIE also provides sales offices with support in Product Marketing, Technical and Logistic Services, Environmental strategy and management, IT, Finance, and … matter where you work, employees are given the tools needed to shine and are supported to build long, successful careers that often span decades. Our "At your side" approach extends to everything we do, and we are proud to have created an inclusive workspace that welcomes everyone that wants to thrive. You are also joining a company committed More ❯

experts, they tackle complex technological challenges, ensuring seamless operations for businesses. Their solutions are trusted by 10,000+ travel professionals daily, offering a richer, more comprehensive, and customer-centric approach compared to others in the market. Duties and Responsibilities: 1. As a software developer, you shall be part of an exciting and rapidly expanding More ❯

customer internally, championing customer needs and collaborating with Product, Sales, and other teams to continuously improve the overall offering You'll take a proactive approach to identifying risk and preventing churn - spotting early signs, understanding root causes, and implementing timely solutions to keep customers engaged with the product Managing & Coaching Lead, manage, and develop … improve retention and increase customer lifetime value (LTV) Cross Team Collaboration Collaborate cross-functionally with other teams (e.g., Product, Sales, Marketing) to ensure a seamless, customer-centric approach across the business What we're looking for Essential Proven experience in a senior CX role, with expertise in scaling and managing high-performing … and effectively Experienced in hiring and retaining top-tier customer facing team members by fostering a high-performance culture Proactive problem solver with a data driven approach to performance improvements Strategic thinker and can confidently balance big picture goals with hands-on execution Enthusiastic about supporting, mentoring, and upskilling team members Exceptional communicator with a collaborative More ❯

You will manage, lead and coach a team of technical experts who build software and customer experiences that continues to drive, shape and deliver our customer-centric, data driven and digital first strategy. What you'll do: Technical Lead for a squad, ensuring collaborative working with Product Owners, Developers, QA’s, Architects and the … team and champion/drive tech change wider than your squad. What we’d love you to bring: A deep love of technology with a customer centric approach! A passion for people development; You will consider yourself a people motivator who has led a software development squad in an agile environment to deliver and … likeminded colleagues. We’re a proud supporter of the ABI’s ‘Make Flexible Work’ campaign and welcome you to ask about the flexibility you need. Our hybrid working approach also puts you in the driving seat of how and where you do your best work. We are committed to creating an inclusive and diverse workplace where everyone feels More ❯

continually improve product performance Ability to immerse yourself in knowing your internal and/or external customer(s) needs to reimagine and innovate solutions. Strong customer-centric approach and can demonstrate how you have previously built customer need and value into the products Contribute to crafting product vision and roadmaps … with an agile delivery approach in partnership with Technology while managing cyber, operational and/or regulatory risks Be an owner of a subset of product features making strategic product recommendations which are grounded in data and insights Demonstrable track record of discovering business user needs and translating them into inspirational, innovative solutions and detailed business requirements with More ❯

derive meaningful insights from complex data, identify root causes of problems, and make sound, informed decisions to develop effective solutions and recommend appropriate next steps. Systematic and Methodical Approach: You employ a structured and systematic approach to problem-solving, ensuring thorough investigation, accurate diagnosis, and well-documented solutions. Strong Communication Skills: You have strong written and … varying levels of expertise. Professionalism and Customer Focus: You maintain a high level of professionalism and composure even in stressful situations. You have a strong customer-centric approach and are adept at managing customer expectations effectively, ensuring a positive support experience. Bonus Points Cloud Platform Experience: Experience working with and More ❯

Analyst to join our team. About MBC May Business Consulting is an international consulting firm specializing in digital transformation, change management, efficiency, and control. We have a customer-centric approach, engaging proactively to maximize our added value. We have offices in Spain and the UK and work on international projects with financial institutions, fintechs More ❯

of essential services and provide end-to-end cyber security capabilities that help our clients overcome their security challenges, allowing them to operate safely and securely. Our customer-centric approach, commitment to excellence, and emphasis on innovation keep us at the forefront of the market. Bridewell holds the Gold level, Investors in People award More ❯

Passion for IT and Technology Ability to understand and explain issues from both technical and user viewpoints Passionate about delivering a great user experience by taking a customer-centric approach to end-user support, being able to explain/present upwards to Senior Management Ability to adopt a security-first posture supporting the broader … and the ultimate team player Co-Working and Collaboration Conflict resolution skills Problem solving skills Able to built trustworthy relationship with internal and external stakeholders Creating problem solving approach and analytical skills Ability to provideconstructive Feedback Empathy skills, Communication (Active listening, conflict resolution), Inclusiveness Decision Effectiveness Effective Thinking (Analytical, Forward, Conceptual) Growth Mindset (Manage change, Accept feedback, Resilience More ❯

EU IT Solution Manager To be part of the IT Leadership Team and working closely with the European IT Director in supporting the transformation of the IT department to deliver quality IT services and associated support to our businesses across More ❯

with qualitative research and stakeholder engagement to influence business performance, drive operational efficiency, and support long-term strategic goals. You will act as a catalyst for embedding customer-centric thinking and continuous improvement across the organisation. What to expect: Customer Insight & Voice of the Customer (VoC): Lead the design and execution of … with senior stakeholders to understand their challenges and priorities, aligning research and analytics plans to strategic business needs. Act as an ambassador for insight-led transformation and customer-centric thinking across the organisation. Continuous Improvement & Transformation : Monitor and evaluate customer experience KPIs to assess service performance, identify areas for optimisation, and track progress over … Apply quality and process improvement methodologies (e.g. Six Sigma, Lean) to drive efficiency and elevate service delivery. Support the design and improvement of products and services through customer-centric approaches and iterative development. What we expect from you: Proven experience in customer experience, data analytics, business intelligence, or VoC roles. Expertise in designing and More ❯

meet performance metrics and stay informed about industry trends. What They're Seeking in a Candidate: Excellent communication and interpersonal skills. Strong problem-solving abilities and a customer-centric approach. Proficiency in Salesforce or willingness to learn. Ability to work collaboratively in a team environment. Prior experience in the Care sector or customer support More ❯

re looking for someone who brings strong technical expertise, a proactive mindset, and an eye for detail. You'll enjoy working in a collaborative environment, have a customer-centric approach to quality, and be excited by the idea of helping deliver software that impacts real-world journeys every day. Essential Skills & Experience Proven experience More ❯

priorities simultaneously. Personal Attributes: Passionate about data accuracy, integrity, and value. Continuous improvement mindset, proactively seeking opportunities to enhance processes and systems. Collaborative team player with a customer-centric approach. Ethical and compliant in all aspects of data handling. More ❯

head-first into new challenges. We are looking for someone who can thrive with a high level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program. In this role you will also become a main point of contact for MongoDB end users by leveraging your technical … for our hybrid working model. Our ideal candidate will have 9+ years experience working in a Customer Success, Account Management, Client Services or other similarly customer-centric role A background and passion for advocating on behalf of your customers - this role should act as an extension of our customers team within MongoDB A mind More ❯

house technical teams to deliver powerful software solutions. The ideal person for this role will be a skilled Business Analyst with excellent communication skills, a proactive and customer-centric approach and a passion for technology. # This is a predominantly remote working role with approximately 1-2 days a month in the offices in … diagrams, and use case diagrams. Experience in developing and documenting requirements, with acceptance tests, and providing supporting artefacts like wireframes and data dictionaries Possess a thorough and enthusiastic approach to stakeholder management, being proactive in preparing for all engagement with users, subject matter experts, owners, and sponsors Collaborate in a professional, friendly and attentive manner at all stages More ❯

house technical teams to deliver powerful software solutions. The ideal person for this role will be a skilled Business Analyst with excellent communication skills, a proactive and customer-centric approach and a passion for technology. # This is a predominantly remote working role with approximately 1-2 days a month in the offices in … diagrams, and use case diagrams. Experience in developing and documenting requirements, with acceptance tests, and providing supporting artefacts like wireframes and data dictionaries Possess a thorough and enthusiastic approach to stakeholder management, being proactive in preparing for all engagement with users, subject matter experts, owners, and sponsors Collaborate in a professional, friendly and attentive manner at all stages More ❯

Key Accountabilities: Day-to-day management of product delivery, ensuring projects stay on track Collaborating with cross-functional teams to gather requirements and ensure product alignment Driving customer-centric development and incorporating feedback into iterations Lead and manage the end-to-end delivery of multiple colleague measurement products (apps, surveys, data frameworks) Facilitate Agile ceremonies including … Strong understanding and practical application of Agile methodologies Proven ability to lead sprint planning, retrospectives, and daily stand-ups Experience with Jira Excellent communication and presentation skills Customer-centric approach with a focus on understanding and addressing user needs Desirable Skills: Agile certification Previous experience in establishing or working within a Product Office Experience … Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, 'anchor', days of the week, for a minimum of two days a week or more, as set by the business More ❯

Key Accountabilities: Day-to-day management of product delivery, ensuring projects stay on track Collaborating with cross-functional teams to gather requirements and ensure product alignment Driving customer-centric development and incorporating feedback into iterations Lead and manage the end-to-end delivery of multiple colleague measurement products (apps, surveys, data frameworks) Facilitate Agile ceremonies including … Strong understanding and practical application of Agile methodologies Proven ability to lead sprint planning, retrospectives, and daily stand-ups Experience with Jira Excellent communication and presentation skills Customer-centric approach with a focus on understanding and addressing user needs Desirable Skills: Agile certification Previous experience in establishing or working within a Product Office Experience … Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, ‘anchor’, days of the week, for a minimum of two days a week or more, as set by the business More ❯

Key Accountabilities: Day-to-day management of product delivery, ensuring projects stay on track Collaborating with cross-functional teams to gather requirements and ensure product alignment Driving customer-centric development and incorporating feedback into iterations Lead and manage the end-to-end delivery of multiple colleague measurement products (apps, surveys, data frameworks) Facilitate Agile ceremonies including … Strong understanding and practical application of Agile methodologies Proven ability to lead sprint planning, retrospectives, and daily stand-ups Experience with Jira Excellent communication and presentation skills Customer-centric approach with a focus on understanding and addressing user needs Desirable Skills: Agile certification Previous experience in establishing or working within a Product Office Experience … Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, ‘anchor’, days of the week, for a minimum of two days a week or more, as set by the business More ❯

Key Accountabilities: Day-to-day management of product delivery, ensuring projects stay on track Collaborating with cross-functional teams to gather requirements and ensure product alignment Driving customer-centric development and incorporating feedback into iterations Lead and manage the end-to-end delivery of multiple colleague measurement products (apps, surveys, data frameworks) Facilitate Agile ceremonies including … Strong understanding and practical application of Agile methodologies Proven ability to lead sprint planning, retrospectives, and daily stand-ups Experience with Jira Excellent communication and presentation skills Customer-centric approach with a focus on understanding and addressing user needs Desirable Skills: Agile certification Previous experience in establishing or working within a Product Office Experience … Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, ‘anchor’, days of the week, for a minimum of two days a week or more, as set by the business More ❯

Key Accountabilities: Day-to-day management of product delivery, ensuring projects stay on track Collaborating with cross-functional teams to gather requirements and ensure product alignment Driving customer-centric development and incorporating feedback into iterations Lead and manage the end-to-end delivery of multiple colleague measurement products (apps, surveys, data frameworks) Facilitate Agile ceremonies including … Strong understanding and practical application of Agile methodologies Proven ability to lead sprint planning, retrospectives, and daily stand-ups Experience with Jira Excellent communication and presentation skills Customer-centric approach with a focus on understanding and addressing user needs Desirable Skills: Agile certification Previous experience in establishing or working within a Product Office Experience … Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, ‘anchor’, days of the week, for a minimum of two days a week or more, as set by the business More ❯

Key Accountabilities: Day-to-day management of product delivery, ensuring projects stay on track Collaborating with cross-functional teams to gather requirements and ensure product alignment Driving customer-centric development and incorporating feedback into iterations Lead and manage the end-to-end delivery of multiple colleague measurement products (apps, surveys, data frameworks) Facilitate Agile ceremonies including … Strong understanding and practical application of Agile methodologies Proven ability to lead sprint planning, retrospectives, and daily stand-ups Experience with Jira Excellent communication and presentation skills Customer-centric approach with a focus on understanding and addressing user needs Desirable Skills: Agile certification Previous experience in establishing or working within a Product Office Experience … Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, ‘anchor’, days of the week, for a minimum of two days a week or more, as set by the business More ❯