1 to 25 of 209 Remote Customer-Centricity Jobs in the UK

and excellent customer service to our organization's Customers. This role requires a strategic thinker with strong leadership, technical expertise, staff management and a customer-centric approach to managing IT support services. This role is highly suited to a person who has started from the ground up in a Service Desk environment. Key More ❯

and excellent customer service to our organization’s Customers. This role requires a strategic thinker with strong leadership, technical expertise, staff management and a customer-centric approach to managing IT support services. This role is highly suited to a person who has started from the ground up in a Service Desk environment. Key More ❯

and excellent customer service to our organization’s Customers. This role requires a strategic thinker with strong leadership, technical expertise, staff management and a customer-centric approach to managing IT support services. This role is highly suited to a person who has started from the ground up in a Service Desk environment. Key More ❯

us up for our current ways of working. We have embedded a Product Management approach to continually improve the renewed RTGS service, using agile techniques and a customer centric approach that supports innovation a delivers value to our stakeholders. We also continue to deliver innovating changes through our Future Roadmap team, who are focussed on large More ❯

Strong written and verbal communication skills are essential, as this role involves daily interaction with both technical and non-technical teams within the company and external customers. Customer-Centric Approach: A dedication to providing exceptional customer support and a commitment to ensuring customer satisfaction through timely and accurate responses. Technical More ❯

facilitating business objectives. Consulting Experience : Prior consulting experience, showcasing the ability to diagnose issues, propose solutions, and guide clients (internal or external) through complex changes with a customer-centric approach. Problem-Solving Mindset : A strong, proactive, and analytical problem-solver who can identify challenges, propose innovative solutions, and drive their implementation, with a focus on getting More ❯

cloud solutions. Acting as Solution Architect, Delivery Lead, and Operational Head, you’ll empower teams, foster a DevOps culture, and collaborate across the business to deliver seamless, customer-centric solutions. Key Responsibilities Lead design, deployment, and optimization of SAP CX platforms Oversee solution architecture, delivery, and operations Champion agile practices and cross-functional collaboration Drive innovation More ❯

cloud solutions. Acting as Solution Architect, Delivery Lead, and Operational Head, you’ll empower teams, foster a DevOps culture, and collaborate across the business to deliver seamless, customer-centric solutions. Key Responsibilities Lead design, deployment, and optimization of SAP CX platforms Oversee solution architecture, delivery, and operations Champion agile practices and cross-functional collaboration Drive innovation More ❯

cloud solutions. Acting as Solution Architect, Delivery Lead, and Operational Head, you'll empower teams, foster a DevOps culture, and collaborate across the business to deliver seamless, customer-centric solutions. Key Responsibilities Lead design, deployment, and optimization of SAP CX platforms Oversee solution architecture, delivery, and operations Champion agile practices and cross-functional collaboration Drive innovation More ❯

cloud solutions. Acting as Solution Architect, Delivery Lead, and Operational Head, you’ll empower teams, foster a DevOps culture, and collaborate across the business to deliver seamless, customer-centric solutions. Key Responsibilities Lead design, deployment, and optimization of SAP CX platforms Oversee solution architecture, delivery, and operations Champion agile practices and cross-functional collaboration Drive innovation More ❯

cloud solutions. Acting as Solution Architect, Delivery Lead, and Operational Head, you’ll empower teams, foster a DevOps culture, and collaborate across the business to deliver seamless, customer-centric solutions. Key Responsibilities Lead design, deployment, and optimization of SAP CX platforms Oversee solution architecture, delivery, and operations Champion agile practices and cross-functional collaboration Drive innovation More ❯

cloud solutions. Acting as Solution Architect, Delivery Lead, and Operational Head, you’ll empower teams, foster a DevOps culture, and collaborate across the business to deliver seamless, customer-centric solutions. Key Responsibilities Lead design, deployment, and optimization of SAP CX platforms Oversee solution architecture, delivery, and operations Champion agile practices and cross-functional collaboration Drive innovation More ❯

for AI/ML experience) Data-Driven Approach: Strong ability to leverage quantitative (metrics, analytics) and qualitative (research, user feedback) data for product prioritization and decision-making Customer-Centricity: Deep customer empathy and strong product craft, coupled with meticulous attention to detail Adaptability & Impact: A track record of shipping and successfully launching products More ❯

Community of Practice, sharing your experience, learning and ideas with other architects. Technical architecture in the NHSBSA Digital, Data and Technology team embraces the drive to be customer-centric and, following fundamental principles, have designed award-winning services that surpass the requirements of end-users. About us Here at the NHS Business Services Authority (NHSBSA), what More ❯

the delivery squad, ensuring high-quality data product solutions. Contribute to mobile network reporting, customer experience insights, and market performance. Lead development of new customer-centric KPIs, dashboards, and reporting tools. Collaborate on mobile transformation workstreams, focusing on strategic network investment. Act as an escalation point and help temporarily split the team for More ❯

the delivery squad, ensuring high-quality data product solutions. Contribute to mobile network reporting, customer experience insights, and market performance. Lead development of new customer-centric KPIs, dashboards, and reporting tools. Collaborate on mobile transformation workstreams, focusing on strategic network investment. Act as an escalation point and help temporarily split the team for More ❯

the delivery squad, ensuring high-quality data product solutions. Contribute to mobile network reporting, customer experience insights, and market performance. Lead development of new customer-centric KPIs, dashboards, and reporting tools. Collaborate on mobile transformation workstreams, focusing on strategic network investment. Act as an escalation point and help temporarily split the team for More ❯

the delivery squad, ensuring high-quality data product solutions. Contribute to mobile network reporting, customer experience insights, and market performance. Lead development of new customer-centric KPIs, dashboards, and reporting tools. Collaborate on mobile transformation workstreams, focusing on strategic network investment. Act as an escalation point and help temporarily split the team for More ❯

the delivery squad, ensuring high-quality data product solutions. Contribute to mobile network reporting, customer experience insights, and market performance. Lead development of new customer-centric KPIs, dashboards, and reporting tools. Collaborate on mobile transformation workstreams, focusing on strategic network investment. Act as an escalation point and help temporarily split the team for More ❯

the delivery squad, ensuring high-quality data product solutions. Contribute to mobile network reporting, customer experience insights, and market performance. Lead development of new customer-centric KPIs, dashboards, and reporting tools. Collaborate on mobile transformation workstreams, focusing on strategic network investment. Act as an escalation point and help temporarily split the team for More ❯

Desirable Skills/Knowledge/Experience Strategic Service Leadership: Ability to lead and evolve IT service delivery, ensuring alignment with business SLAs, KPIs, and long-term goals. Customer-Centric Mindset: Proven track record of driving service excellence, transformation, and optimisation with a focus on customer outcomes. Assurance & Compliance Expertise: Skilled in applying audits More ❯

Since June 2021, frog is part of Capgemini Invent . frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements More ❯

solving and analytical skills. Highly proactive and organised, with the ability to manage competing priorities. Strong collaborator with exceptional communication skills. Results-oriented with a passion for customer-centric marketing. What You'll Get 24 days annual leave (plus your birthday off!) Increases by 1 day annually after 3 years (up to 3 extra days) Hybrid More ❯

and responsiveness of mobileapplications Design for scalability, considering factors such as data caching,network bandwidth and server load Prioritise customer satisfaction by maintaining a customer-centric mindset throughout the development process, continuously seeking feedback and iterating to improve the user experience The ideal candidate will bring Bachelor's degree in Computer Science, Engineering More ❯

Life. We believe in the power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer centric service design, and agile engineering practices to accelerate innovation in a tech driven world. Join our Digital & Data team working alongside product, design and a wide range More ❯