Gloucester, Gloucestershire, United Kingdom Hybrid / WFH Options
DXC Technology Inc
Job Description: Job Title: IT Service DeliveryManager Location: UK Remote Working (occasional travel to London office) Type: Permanent, Full-time (37.5 hours per week) About the company Velonetic represents the joint ventures between DXC Technology, the International Underwriting Association (IUA), and Lloyd's of London. Previously referred to as the London Market Joint Ventures, we have been … the processing lifecycle with greater efficiency and speed, releasing time to drive innovation and focus on higher value activities. About the Job Reporting to the Head of IT Service Delivery, the IT Service DeliveryManager is responsible for the delivery of IT services across Velonetic and our delivery partners. Adopting a high-performance culture across … the organisation with a clear focus on Quality, Cost and Delivery as well as driving Programme and Project delivery that deliver the business requirements. The IT Service DeliveryManager will be recognised for their individual ability, and the ability to collaborate and lead a team of professionals, to optimise processes, to enhance internal and external customer More ❯
Senior Service DeliveryManager Position Description Are you a passionate Senior Service DeliveryManager looking to work on impactful projects that improve lives while being part of a globally recognised, award-winning employer? If so, discover where complex meets meaningful, and join CGI as a Senior Service DeliveryManager in the Scotland & Northern Ireland … applicants must hold or be prepared to undergo National Security Vetting (NSV) to Security Check (SC) level as a minimum. Your future duties and responsibilities As a Senior Service DeliveryManager within CGI's Scotland & Northern Ireland Business Unit, you will be integral to driving service excellence for a key public sector client. This is a high-impact … transformed IT solution. You'll work alongside CGI and client stakeholders to ensure service performance exceeds expectations, aligning with both business needs and contractual obligations. You will lead the delivery of managed services, monitoring performance through key service metrics and proactively managing risks, escalations, and major incidents. Your leadership in service improvement will ensure that our client continues to More ❯
product approach to technology. We are investing in our people, and the processes enabled by digital, to evolve and transform the student and staff experience at UAL. As Senior DeliveryManager , you will be responsible for the effective delivery of new products, changes and developments within our key service areas. You will achieve this by working as … ensure the digital service has the capacity and capabilities to deliver the service roadmap. You will work closely with and coordinate activities with the Head of Product, Senior Product Manager, Senior Business Analyst, Solution Architect and TechOps managers, business services, suppliers and the users. Across these activities you will identify and manage risks and dependencies, collaborating with stakeholders and … role requires a strong emphasis on building relationships, allying with business service leads and fostering a collaborative environment within the group. You will be a key member of the Delivery Community of Practice, supporting colleagues and developing our delivery discipline. You will exemplify delivery management in a product setting for your team. You will be a trusted More ❯
Join to apply for the Senior Digital DeliveryManager role at NHS Blood and Transplant Join to apply for the Senior Digital DeliveryManager role at NHS Blood and Transplant NHS Blood and Transplant provided pay range This range is provided by NHS Blood and Transplant. Your actual pay will be based on your skills and … on progress to a wide variety of stakeholders ranging from board members to technical developers and suppliers. Alongside the day job, you will form part of the product and delivery community of practice, working with and learning from peers across the organisation as we mature our delivery capability.This post requires significant autonomy and initiative as well the ability … do will help save and improve lives. Main duties of the job Role In this role you will be accountable for the performance of the team and the effective delivery of complex and high-risk technology change to national critical applications as part of the Clinical Services (CS) product centre. Your responsibilites will include: Leading the team to progress More ❯
Social network you want to login/join with: The Service DeliveryManager is involved in a variety of tasks that requires management of the on-site team. The candidate needs a solid understanding of primarily Microsoft systems and leading IT technologies. This role also requires the ability to manage client expectations, escalate issues and to mentor and … develop staff when required. The Service DeliveryManager will manage and monitor the team onsite. They will be required to manage workloads and prioritize work across the team as well as develop the service delivery lifecycle for the client. Our ideal candidate will have strong ITIL and process experience with at least 5+ years’ experience in a … exceed expectation and deliver a transparent, ‘best in class’ support service. The role holder will act as the central point for all escalations related to all onsite Client support delivery and assist in training new staff on the service standards and processes at RFA. In addition, the Service DeliveryManager will enable the teams to meet/ More ❯
London, England, United Kingdom Hybrid / WFH Options
Little Fish (UK) Ltd
working with creative, passionate, energetic, and friendly people, we would love to hear from you. The role and what you’ll be doing on a daily basis: Our Service Delivery team is expanding, and we are looking for a dedicated Senior Service DeliveryManager to join our dynamic department. This role is hybrid, requiring regular onsite presence … we pride ourselves on being a trusted partner for organizations seeking top-tier IT support. Our commitment to quality and customer satisfaction sets us apart. As a Senior Service DeliveryManager, you will manage and deliver all contracted services for our valued customers, ensuring services meet high standards and exceed expectations, thereby driving quality and satisfaction. You will … Customer Relationship Management: Lead and strengthen strategic relationships with customers, ensuring delivery against SLAs and Service Improvement Programmes. People Management: Provide guidance to field/on-site staff, Service Desk Engineers, and Service Management Office staff. Foster personal and career development for direct reports. Commercial Management: Manage contractual scope, control budgets, and identify upsell opportunities. Support account planning and More ❯
Banking Technology Delivery Associate Manager Business & Technology Delivery Associate Manager Mid-Level Full time Job Role: Banking Technology DeliveryManager Location: Manchester (must be willing to travel to client sites throughout the UK on an ad hoc basis) Career Level: Level 8 (Associate Manager) Please Note: Any offer of employment is subject to … Accenture including overall senior stakeholder management, project planning, release scoping, change management, monitoring & tracking the progress and manage implementation along with supporting the live proving of changes. Ensuring successful delivery are identified early in the development lifecycle and avoided/mitigated; managing and support project managers with delivery across multiple business segments and customer channels. Active involvement in … risk, governance, compliance and control issues within the team, ensuring all team members are aware of and adhere to their individual responsibilities in these areas. As a Banking Technology DeliveryManager you will: Oversee the planning, execution, and delivery of client related projects and workstreams, ensuring they are completed in accordance with project management best in class More ❯
Banking Technology Delivery Associate Manager Business & Technology Delivery Associate Manager | Mid-Level | Full time Job Role: Banking Technology DeliveryManager Location: Manchester (must be willing to travel to client sites throughout the UK on an ad hoc basis) Career Level: Level 8 (Associate Manager) Please Note: Any offer of employment is subject to … Accenture including overall senior stakeholder management, project planning, release scoping, change management, monitoring & tracking the progress and manage implementation along with supporting the live proving of changes. Ensuring successful delivery are identified early in the development lifecycle and avoided/mitigated; managing and support project managers with delivery across multiple business segments and customer channels. Active involvement in … risk, governance, compliance and control issues within the team, ensuring all team members are aware of and adhere to their individual responsibilities in these areas. As a Banking Technology DeliveryManager you will: Oversee the planning, execution, and delivery of client related projects and workstreams, ensuring they are completed in accordance with project management best in class More ❯
Date Posted: 11/06/2025 Location: London Job Type: Full time Apply Now DeliveryManager – Core Platform Transformation London - Hybrid 50% Full Time - 35 hours Who are Just? We help people achieve a better later life. That’s our purpose and it’s the reason we exist. We are a fast-growing FTSE 250 company helping … we do. This is a brilliant time to join our business. We are on an exciting growth journey to become the UK’s most loved retirement expert. Purpose The DeliveryManager is a key member of the Change team, responsible for leading complex transformation initiatives and delivering real business value, managing multi-million pound budgets. They guide cross … functional teams to balance progress and risk, ensuring outcomes align with company standards. With a proactive and solutions-focused mindset, they drive innovative delivery across complex domains, overcoming obstacles and aligning stakeholders to a common plan. Working closely with business, change, and engineering teams, they shape priorities, build business cases, and ensure early, iterative value delivery. Thriving in fast More ❯
Join to apply for the Scrum Master (Senior DeliveryManager) role at Bank of England Join to apply for the Scrum Master (Senior DeliveryManager) role at Bank of England This range is provided by Bank of England. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. … are leading policy work to understand future demand for payments and international efforts to enhance cross-border payments. Job Description The role of scrum master will require championing agile delivery methodology and help build understanding and capability across Bank teams. Facilitating cross-functional groups to plan and deliver work - identifying which methodology best fits the needs and style of … production of relevant artefacts. Assisting teams with preparation and participating in quarterly PI planning. Supporting with coaching teams on agile ways of working. The agreement of scope, priority and delivery plans in conjunction with Platform Leads, Business representatives and Project Managers for Major and Minor initiatives. The coordination of Technology activities and management of dependencies to deliver the required More ❯
Job Description Job Role: Banking Technology DeliveryManager Location: Manchester (must be willing to travel to client sites throughout the UK on an ad hoc basis) Career Level: Level 8 (Associate Manager) Salary: Competitive, plus benefits. Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK … Accenture including overall senior stakeholder management, project planning, release scoping, change management, monitoring & tracking the progress and manage implementation along with supporting the live proving of changes. Ensuring successful delivery are identified early in the development lifecycle and avoided/mitigated; managing and support project managers with delivery across multiple business segments and customer channels. Active involvement in … risk, governance, compliance and control issues within the team, ensuring all team members are aware of and adhere to their individual responsibilities in these areas. As a Banking Technology DeliveryManager you will: Oversee the planning, execution, and delivery of client related projects and workstreams, ensuring they are completed in accordance with project management best in class More ❯
Wokingham, Berkshire, United Kingdom Hybrid / WFH Options
National Grid plc
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Title: Senior DeliveryManager (HR) - NESO Location: Wokingham, GB, RG41 5BN Division: NESO SEP, Connections, Engineering, Strategy and P Job Type: Full Time Requisition Number: 67065 Department: ESO Job Function: Information Technology Description: About the Role National Energy System Operator … build on this momentum, advancing the Electricity System Operator's (ESO) plan for zero carbon operability of the electricity system by 2025. NESO are now looking for a Senior DeliveryManager (HR). The purpose of this role is to build and maintain partnerships with the HR Directorate(s) to achieve business outcomes through Digital Products, Solutions, and … Services with pace, quality, security, and reliability. This role is accountable for the creation, delivery, and performance of these Digital Products, Solutions, and Services as part of the DD&T functional plan for the HR directorate. This role is responsible will be working closely with the HR Directorate and will implement, support, maintain, and improve HR systems in line More ❯
Haywards Heath, England, United Kingdom Hybrid / WFH Options
First Central
we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too! We're on the hunt for a Service DeliveryManager within the Digital Workspace pillar who will be responsible for ensuring the effective delivery of IT services across the Digital Workspace pillar, the wider non-focus … with technical and business stakeholders. Strong analytical skills, with a focus on identifying opportunities for service improvements and automation. A passion for driving business value through technology and service delivery excellence. Ability to manage multiple priorities and projects, ensuring the successful delivery of service outcomes. Ability to align IT service delivery with business objectives and long-term … strategies. Strong leadership abilities, with experience in leading service delivery teams and influencing organizational change. Excellent interpersonal skills, able to work with cross-functional teams and communicate effectively with both technical and business audiences. Strong problem-solving skills with the ability to manage complex service delivery issues. Focused on delivering value to the business through high-quality IT More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
First Central
we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too! We're on the hunt for a Service DeliveryManager within the Digital Workspace pillar who will be responsible for ensuring the effective delivery of IT services across the Digital Workspace pillar, the wider non-focus … with technical and business stakeholders. Strong analytical skills, with a focus on identifying opportunities for service improvements and automation. A passion for driving business value through technology and service delivery excellence. Ability to manage multiple priorities and projects, ensuring the successful delivery of service outcomes. Ability to align IT service delivery with business objectives and long-term … strategies. Strong leadership abilities, with experience in leading service delivery teams and influencing organizational change. Excellent interpersonal skills, able to work with cross-functional teams and communicate effectively with both technical and business audiences. Strong problem-solving skills with the ability to manage complex service delivery issues. Focused on delivering value to the business through high-quality IT More ❯
or more of the three critical capabilities enabling the College to achieve its strategic objectives. These are Excellence in research About the role: We are currently recruiting 2 Senior Delivery Managers within the IT Portfolio Management , Estates & Facilities and Education & Students portfolios. A Senior DeliveryManager (SDM) takes responsibility for the delivery of value through systems … based change in a large complex environment, leading a diverse multi-skilled team. The SDM will have expertise in either - or both - Agile and Waterfall delivery methods. In addition to experience and expertise in delivery frameworks, the post holder will be required to build positive working relationships across a wide stakeholder community including external partner organisations, to ensure … that the expected outputs and outcomes of change initiatives are delivered effectively and efficiently. • Define, document, and successfully deliver IT projects in line with the King's project delivery standards. • Plan, identify, and secure resources to support a successful outcome of work packages of the project • Monitor resource utilisation and expenditure against budget • Produce plan and budget reports to More ❯
Senior Digital DeliveryManager Job Summary You will have the opportunity to help shape the future of Data Engineering and Decision Support systems in NHSBT through playing a leading role in our Microsoft Azure Data Platform journey. You will be leading and working with our Data Engineering Team and reporting on progress to a wide variety of stakeholders … and suppliers. Alongside the day job, you will form part of the Data community of practice, working with and learning from peers across the organisation as we mature our delivery capability. This post requires significant autonomy and initiative as well as the ability to inspire a team. The post suits an individual who is confident in their ability to … you do will help save and improve lives. Main duties of the job In this role you will be accountable for the performance of the team and the effective delivery of complex and high-risk technology change to our NHSBT Data Platform as part of the Data product centre. Your responsibilities will include: Leading the team to progress work More ❯
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Technical Service Delivery Managers are responsible for taking ownership of the relationship held with each of their customers and to serve as an interface between the customer and the Rackspace managed services delivery teams. They ensure that their … Additionally, they are expected to strengthen the customer relationship by building rapport, identifying sales opportunities, networking, and managing difficult situations to uphold Rackspace's reputation for Fanatical Support. Service Delivery Managers maintain direct contact with customers before and/or after the sale. They support the sales team by developing positive customer relations, which can significantly impact service and … Reviewing service failures and producing incident reports as needed Collaborating with customers and engineers to manage DevOps and Cloud services using agile methodologies Hosting backlog planning, retrospectives, and scheduling delivery with product teams Scheduling maintenance and ensuring quality checks Decommissioning or replacing deprecated cloud services before end of service Ensuring documentation for service requirements is up to date Organizing More ❯
technical servicing and support to the senior most leaders at American Express The role will be based onsite in our regional UK offices. Participate in and help ensure the delivery of premium services and support to our clients Lead and contribute to a wide variety of technical projects and initiatives Work with external and internal stakeholders to identify and … a SME and lead problem resolution and root cause analysis of complex technical issues Adhere to all SLA’s and KPI’s. Develop and implement strategies to optimize service delivery processes and improve efficiency. Monitor service performance, identify trends, and implement proactive measures to prevent issues. Create, follow, and improve procedure documents Provide training to enhance digital literacy of More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Adria Solutions
Technical DeliveryManager We are looking for an experienced Technical DeliveryManager to drive excellence across our multi-disciplinary technology team. This hybrid role blends the disciplines of Scrum Master, Business Analyst, and Project Manager, giving you a pivotal position in ensuring our technical delivery is efficient, aligned, and impactful. Youll lead sprint ceremonies … for three cross-functional teams (Salesforce, PHP/.NET, and Data), manage project delivery end-to-end, and act as the key liaison between business stakeholders and technical teams. With responsibility for delivery rhythms, resource coordination, and continuous improvement, youll play a critical role in shaping how we deliver value through technology. Key Responsibilities: Agile Delivery & Coordination … dependencies between systems, internal teams, and external contributors Team Enablement & Readiness Ensure teams have the access, information, and support they need to succeed Identify resource constraints and raise potential delivery conflicts early Process Improvement & Governance Help establish and evolve consistent delivery practices Support implementation of lightweight but effective governance processes Promote a culture of accountability and deliveryMore ❯
Technical DeliveryManager We are looking for an experienced Technical DeliveryManager to drive excellence across our multi-disciplinary technology team. This hybrid role blends the disciplines of Scrum Master, Business Analyst, and Project Manager, giving you a pivotal position in ensuring our technical delivery is efficient, aligned, and impactful. You’ll lead sprint … ceremonies for three cross-functional teams (Salesforce, PHP/.NET, and Data), manage project delivery end-to-end, and act as the key liaison between business stakeholders and technical teams. With responsibility for delivery rhythms, resource coordination, and continuous improvement, you’ll play a critical role in shaping how we deliver value through technology. Key Responsibilities: Agile Delivery … dependencies between systems, internal teams, and external contributors Team Enablement & Readiness Ensure teams have the access, information, and support they need to succeed Identify resource constraints and raise potential delivery conflicts early Process Improvement & Governance Help establish and evolve consistent delivery practices Support implementation of lightweight but effective governance processes Promote a culture of accountability and deliveryMore ❯
London, England, United Kingdom Hybrid / WFH Options
360 Resourcing Solutions
IT Service DeliveryManager £60,000 - £65,000 per annum + benefits Hybrid - working from home with visits to BCA UK Sites | BCA Posted 3 days ago | Ref: IT824 IT Service DeliveryManager Hybrid - working from home with visits to business sites across the UK Up to £65,000 per annum + car allowance + benefits … we’re part of a family including cinch and WeBuyAnyCar.com. We offer competitive salaries plus attractive benefits, unrivalled support to progress and flexible, hybrid working. As an IT Service DeliveryManager, you will be responsible for overseeing and ensuring the efficient delivery of IT services to meet our business needs and objectives. You will manage the performance … service level agreements (SLAs), and maintaining positive relationships with internal teams and business stakeholders. You will work closely with IT support, infrastructure, and operations teams to ensure the seamless delivery of services and the continual improvement of service management processes. Key Responsibilities Oversee the daily operations of IT service delivery, ensuring that all services are delivered according to More ❯
Project DeliveryManager Scope of the role: Manage the successful delivery of The Corp business and IT projects through the design, build, testing, acceptance, commissioning and handover lifecycle. Lead essential projects, managing the Corp IT project portfolio to share interdependencies and recommending trade-offs and phasing to manage competing resourcing and budget demands. Manage project gate reviews … with the Head of IT to ensure each project has a robust business case, controls and delivery plan. Define and maintain standards for successful execution including documentation and metrics related to portfolio, programme, and project management. Manage project performance via objectives and key results (OKRs), monthly reviews with project sponsors. Initiate communication and improvement activities to ensure maximum alignment … project documentation as detailed in the Corp IT Projects Run Book Develop detailed project plans, for monitoring and tracking of project deliverables Ensure projects can be fully resourced for delivery within the established project plan Manage relationships and workstreams with the business, key stakeholders, management and 3rd party suppliers Ensure risks and issues are accurately identified and recorded Ensure More ❯
love coaching teams to realise their full potential? This is an exciting opportunity to join our Companies House Digital and Technology Directorate. We are looking for a Senior Agile DeliveryManager to help scrum teams develop and deliver quality digital services for our millions of users. You'll have the opportunity to be at the forefront of digital … transformation in government and help shape our services to meet the ever-changing demands of the UK's business landscape. This is a rewarding role within the Agile Delivery Profession and provides an opportunity to contribute to the success of existing and future services provided by Companies House. Watch this video to find out more about working in Digital … the UK for at least 3 of the last 5 years). Please see 'Things you need to know' section below for more information. Job description A Senior Agile DeliveryManager is accountable for the effective delivery of complex, high risk products and services. The role is similar to a DeliveryManager role, but Senior More ❯
and know how to connect. At North, we know and value the power of connecting people, skills and technologies in new and exciting ways. Responsibilities Description of Role Service DeliveryManager Responsible for a portfolio of serviced customer accounts across the UK, ensuring services are delivered according to the contract specification and meet agreed KPIs and Service Levels. … As the first point of contact for key serviced clients, the Service DeliveryManager will be responsible for increasing the customer experience and liaising with internal North functions, including the service desk, NOC, PMO and field teams to ensure service excellence. As a customer facing role, a North Service DeliveryManager will own the client service … relationship and oversee a range of activities to facilitate seamless service. A North Service DeliveryManager will be expected to maintain excellent customer relationships, a deep client understanding and technical awareness of key supported systems and be able to identify customer issues and needs and work with the business to resolve. Both an organisational and technical role, working More ❯
Application and Service DeliveryManager– Nottingham TK Elevator UK Ltd — Hucknall, England, United Kingdom Who we are We are moved by what moves people, by what moves the world and in our ever-growing cities. Through honesty, transparency, and a commitment to colleagues and clients, they foster a culture of entrepreneurship, passion, and responsibility. With unique engineering expertise … we provide comprehensive support for urban mobility, ensuring safety and efficiency in vertical transportation throughout the lifecycle. What we expect We are looking for an experienced Application and Service DeliveryManager to join our IT division based in our Nottingham Head Office, reporting to the IT Lead Europe Africa Mid Markets. This role will be responsible for overseeing … the delivery, maintenance and operations of ERP & Field applications and services, ensuring that all IT services are seamlessly delivered to the business organisations, with close alignments to ensure effective delivery to the organisation As an Application and Service DeliveryManager, your day to day will include: Application Maintenance: Provide ongoing support and maintenance for existing applications More ❯