East London, London, United Kingdom Hybrid / WFH Options
4SQUARE RECRUITMENT LTD
Solution Consultant (Information Management) Location: [London Hybrid (2 days in) | Salary: £65,000 - £75,000 (dependent on experience) About The Role: We are seeking a proactive and consultative Information Management professional to join a growing team. This is a brand new, pivotal role where you will be responsible for consulting on the design, configuration, and implementation of sophisticated … Owners, End Users, and Project Managers. Design end-to-end solutions that solve clients' People, Process, and Technology challenges. Work closely with internal Technical Consultants, Business Development, and Project Management teams to ensure successful project delivery. Proactively engage with clients to identify problems and opportunities, rather than waiting for issues to arise. Lead the design and oversight of data … M365 platforms. Develop a deep understanding of the clients' software ecosystem to probe, diagnose, and find effective resolutions. Essential Skills & Experience: Minimum of 5 years' experience in an information management, documentmanagement, or solution consultancy role. A background in Document & Records Management is critical. Proven expertise as a Subject Matter Expert (SME) in the following More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
4Square Recruitment Ltd
Solution Consultant (Information Management) Location: [London – Hybrid (2 days in) | Salary: £65,000 - £75,000 (dependent on experience) About The Role: We are seeking a proactive and consultative Information Management professional to join a growing team. This is a brand new, pivotal role where you will be responsible for consulting on the design, configuration, and implementation of sophisticated … Owners, End Users, and Project Managers. Design end-to-end solutions that solve clients' People, Process, and Technology challenges. Work closely with internal Technical Consultants, Business Development, and Project Management teams to ensure successful project delivery. Proactively engage with clients to identify problems and opportunities, rather than waiting for issues to arise. Lead the design and oversight of data … M365 platforms. Develop a deep understanding of the clients' software ecosystem to probe, diagnose, and find effective resolutions. Essential Skills & Experience: Minimum of 5 years' experience in an information management, documentmanagement, or solution consultancy role. A background in Document & Records Management is critical. Proven expertise as a Subject Matter Expert (SME) in the following More ❯
Bromley, Kent, England, United Kingdom Hybrid / WFH Options
Proactive Appointments
hardware and software issues on desktops, laptops, printers, and other peripherals. Assist with setup, configuration, and maintenance of IT equipment and systems specific to legal practice, such as case management software and documentmanagement systems Bachelor’s degree in Computer Science, Information Technology, or related field preferred. Relevant certifications such as Microsoft Certified Professional (MCP), or similar … are advantageous. Experience with a range of operating systems including Windows and macOS Familiarity with ITIL or similar incident management frameworks. Experience with remote desktop applications and help desk software. Knowledge of legal-specific software and systems such as case management, documentmanagement, and time recording software. Understanding of data protection regulations and confidentiality in a More ❯
Wythenshawe, Manchester, United Kingdom Hybrid / WFH Options
Express Solicitors
unresolved by 1st Line support. Troubleshoot and resolve end user issues. Provide support for remote/hybrid working setups, VPNs, and secure access. Support legal applications such as case management, documentmanagement, and time-recording systems (e.g., iManage, Proclaim, Elite 3E). Administer user and permissions on Active Directory and Microsoft 365. Support security tools including MFA … Specification: Strong knowledge of Windows Client OSs Knowledge of Microsoft 365, Active Directory, and Exchange. Understanding of networking (DNS, DHCP, VPNs). Experience with legal IT systems (case/documentmanagement, billing, dictation tools). Mobile device management experience (Intune, MobileIron, etc.). Excellent communication skills with the ability to support staff at all levels. High level More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Express Solicitors
unresolved by 1st Line support. Troubleshoot and resolve end user issues. Provide support for remote/hybrid working setups, VPNs, and secure access. Support legal applications such as case management, documentmanagement, and time-recording systems (e.g., iManage, Proclaim, Elite 3E). Administer user and permissions on Active Directory and Microsoft 365. Support security tools including MFA … Specification: Strong knowledge of Windows Client OSs Knowledge of Microsoft 365, Active Directory, and Exchange. Understanding of networking (DNS, DHCP, VPNs). Experience with legal IT systems (case/documentmanagement, billing, dictation tools). Mobile device management experience (Intune, MobileIron, etc.). Excellent communication skills with the ability to support staff at all levels. High level More ❯
City of London, London, England, United Kingdom Hybrid / WFH Options
Larbey Evans
other related educational material Utilizing metrics, proactively reaches out to individuals within assigned offices to help with digital filing projects Serves as Information Governance liaison to Information Technology, Knowledge Management, and other departments regarding electronic records management needs for various initiatives Facilitates the appropriate disposition of electronic records, including the archival and destruction Develops and/or revises … internal procedures associated with electronic records applications, including documentmanagement system, electronic signature application, and collaboration platforms Ensures that all electronic filing is completed for departing attorneys Information Governance Analyst Key Responsibilities: At least 3 years of experience in electronic records within a law firm or a professional services environment In depth understanding of matter-centric documentmanagement systems is required, or equivalent combination of education and experience Certification/s in CRM and/or IGP would be advantageous Understanding of document digitization products is strongly preferred Strong knowledge of DMS add-on solutions is a plus More ❯
Lewes, Sussex, United Kingdom Hybrid / WFH Options
Telent Technology Services Limited
act as the bridge between operational IT teams including 3rd party resource/suppliers and the customers' service delivery organisation. The IT SDM will support our technical and service management delivery as well as acting as a point of contact for the customer supporting the Head of Client Delivery. They will be part of identifying service improvement initiatives and … sharing improvements with internal departments to promote good working practices and a consistent approach across the business. IT Service Delivery Manager - What you'll do: Responsible for ITIL Service Management delivery and escalations Responsible for Service Level Management, ensuring that agreed SLA's and KPI's are adhered to and any failures appropriately investigated in real time Define … implement and maintain Service Delivery processes, procedures and documentation including Service Management Plans, SLAs and OLAs Responsible for Service Quality and conduct regular incident reviews for all incidents closed ensuring accurate data and any provide root cause of failure\mitigation reasons for any SLA's failures Managing customer SLA/KPI performance through MI reports where contractually appropriate Ensure More ❯
Lewes, East Sussex, United Kingdom Hybrid / WFH Options
Telent Technology Services Limited
act as the bridge between operational IT teams including 3rd party resource/suppliers and the customers' service delivery organisation. The IT SDM will support our technical and service management delivery as well as acting as a point of contact for the customer supporting the Head of Client Delivery. They will be part of identifying service improvement initiatives and … sharing improvements with internal departments to promote good working practices and a consistent approach across the business. IT Service Delivery Manager - What you'll do: Responsible for ITIL Service Management delivery and escalations Responsible for Service Level Management, ensuring that agreed SLA's and KPI's are adhered to and any failures appropriately investigated in real time Define … implement and maintain Service Delivery processes, procedures and documentation including Service Management Plans, SLAs and OLAs Responsible for Service Quality and conduct regular incident reviews for all incidents closed ensuring accurate data and any provide root cause of failure\mitigation reasons for any SLA's failures Managing customer SLA/KPI performance through MI reports where contractually appropriate Ensure More ❯
Leatherhead, Surrey, United Kingdom Hybrid / WFH Options
Nextech Group Ltd
basic salary, with uncapped OTE £85K+ Flexibility: Remote and hybrid working options available We are an established provider of technology-led business solutions, including Managed Print, IT, Telephony, and DocumentManagement services. As part of our ongoing expansion, we are seeking ambitious Sales Account Managers to join our growing commercial team. This role offers the opportunity to work … securing new business while nurturing existing accounts to drive long-term growth. Key Responsibilities * Provide tailored solutions that address business needs through the sale of print, IT, telephony, and documentmanagement technologies. * Build strong relationships with new and existing clients in the commercial and corporate marketplace. * Generate and maintain a robust pipeline of opportunities using proactive outreach, networking More ❯
Employment Type: Permanent
Salary: £25000 - £45000/annum Plus double OTE (uncapped)
Epsom, Surrey, England, United Kingdom Hybrid / WFH Options
Nextech
basic salary, with uncapped OTE £85K+ Flexibility: Remote and hybrid working options available We are an established provider of technology-led business solutions, including Managed Print, IT, Telephony, and DocumentManagement services. As part of our ongoing expansion, we are seeking ambitious Sales Account Managers to join our growing commercial team. This role offers the opportunity to work … securing new business while nurturing existing accounts to drive long-term growth. Key Responsibilities * Provide tailored solutions that address business needs through the sale of print, IT, telephony, and documentmanagement technologies.* Build strong relationships with new and existing clients in the commercial and corporate marketplace.* Generate and maintain a robust pipeline of opportunities using proactive outreach, networking More ❯
Fetcham, Surrey, United Kingdom Hybrid / WFH Options
Nextech Group Ltd
basic salary, with uncapped OTE 85K+ Flexibility: Remote and hybrid working options available We are an established provider of technology-led business solutions, including Managed Print, IT, Telephony, and DocumentManagement services. As part of our ongoing expansion, we are seeking ambitious Sales Account Managers to join our growing commercial team. This role offers the opportunity to work … securing new business while nurturing existing accounts to drive long-term growth. Key Responsibilities Provide tailored solutions that address business needs through the sale of print, IT, telephony, and documentmanagement technologies. Build strong relationships with new and existing clients in the commercial and corporate marketplace. Generate and maintain a robust pipeline of opportunities using proactive outreach, networking More ❯
Epsom, Surrey, South East, United Kingdom Hybrid / WFH Options
Nextech Group Limited
basic salary, with uncapped OTE £85K+ Flexibility: Remote and hybrid working options available We are an established provider of technology-led business solutions, including Managed Print, IT, Telephony, and DocumentManagement services. As part of our ongoing expansion, we are seeking ambitious Sales Account Managers to join our growing commercial team. This role offers the opportunity to work … securing new business while nurturing existing accounts to drive long-term growth. Key Responsibilities * Provide tailored solutions that address business needs through the sale of print, IT, telephony, and documentmanagement technologies. * Build strong relationships with new and existing clients in the commercial and corporate marketplace. * Generate and maintain a robust pipeline of opportunities using proactive outreach, networking More ❯
End Developers, Database Engineers, Software Architects, Cloud Engineers, DevOps Engineers, Agile Coaches/Scrum Masters, Subject Matter Experts, Business Analysts, Citizen Developers and other Global Chapter Leads (especially Product Management and Agile Chapter Lead). Low-Code/No-Code Platforms :Proficiency in Microsoft Power Platform tools: Power BI (for data visualization), PowerApps (for app development), and Power Automate … for workflow automation).Experience with SharePoint for documentmanagement and collaboration, particularly in environments where interoperability between platforms is essential. Programming & Scripting : Knowledge of Python and Rust for pre- and post-processing tasks, prototyping, and interoperability with low-code solutions. Familiarity with MATLAB or Pandas/Polar for numerical computing and data analysis, particularly for processing workflows that … require complex calculations. Database Management : Proficiency in SQL for database management (such as Microsoft SQL Server, MySQL, or PostgreSQL), including schema design, query optimisation, and data manipulation. DevOps : Knowledge of Continuous Integration and Continuous Deployment (CI/CD) pipelines using tools such as GitHub Actions, Azure Pipelines. Basic understanding of cloud computing services (Google Cloud, Azure) and containerisation More ❯
project documentation, evidence, and audit trails in line with company standards. Interrogate and analyse data from systems such as SOLO, Connect, or CT Mobile. Support risk, issue, and change management processes. Assist project managers with financial forecasting and budget control. Act as a key point of contact for stakeholders, ensuring clear and timely communication. Drive continuous improvement across both … project support and financial management processes. Senior Support Project Officer - Who you are: As a Senior Project Support Officer, you're an analytical and detail-focused professional with strong organisational skills. You'll bring experience in project support, PMO, or cost analysis, ideally within the Fibre/telecommunications sector. We are open to backgrounds in infrastructure, civils, or other … or financial analysis/cost analysis. Strong knowledge of project governance, reporting, and budget management. Excellent IT skills, particularly Microsoft Excel, PowerPoint, and Office suite. Experience with works order management systems (e.g., SOLO, Connect, CT Mobile). Strong documentmanagement and audit trail skills. Desirable: APM/PRINCE2 Foundation or equivalent. Desirable: experience with reporting tools such More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Sanderson Recruitment
Strong problem-solving skills, with the ability to identify risks and troubleshoot post-launch issues quickly Excellent communication skills Tools & Technologies Adobe Experience Manager (AEM) Jira - task tracking, workflow management, testing and progress reporting SharePoint - documentmanagement and version control MS Teams - communication and collaboration with project stakeholders Outlook - e-mail management and scheduling Google Search More ❯
Employment Type: Contract, Work From Home
Rate: £450 - £550 per day + Outside IR35 / Fully remote
serves as the frontline support for our clients and will be crucial in ensuring that all client interactions are handled efficiently and effectively. Job Role Responsibilities (% of Time) Customer Management (50%) Monitor and manage the shared delivery inbox for incoming customer inquiries, requests, and issues Take ownership of all shared delivery client inquiries, requests, and issues, to conclusion Respond … produce graphical data. SLA measurement, finance and resource reporting. Entering data and accurately recording all information taken. Ensure all client documentation is accurate and up to date with our documentmanagement tool suite Service Delivery (15%) Create and maintain service reports for shared delivery clients Schedule and attended remote service review meetings Drive best practices and ensure service … Managers to develop and implement best practices for client support and service delivery Participate in training and development opportunities to enhance knowledge and skills in service delivery and customer management Skills and Experience Essential 1-2 years of experience in a customer service or client-facing role, preferably within the IT industry. Good around Microsoft Office Suite skills Strong More ❯
serves as the frontline support for our clients and will be crucial in ensuring that all client interactions are handled efficiently and effectively. Job Role Responsibilities (% of Time) Customer Management (50%) Monitor and manage the shared delivery inbox for incoming customer inquiries, requests, and issues Take ownership of all shared delivery client inquiries, requests, and issues, to conclusion Respond … produce graphical data. SLA measurement, finance and resource reporting. Entering data and accurately recording all information taken. Ensure all client documentation is accurate and up to date with our documentmanagement tool suite Service Delivery (15%) Create and maintain service reports for shared delivery clients Schedule and attended remote service review meetings Drive best practices and ensure service … Managers to develop and implement best practices for client support and service delivery Participate in training and development opportunities to enhance knowledge and skills in service delivery and customer management Skills and Experience Essential 1-2 years of experience in a customer service or client-facing role, preferably within the IT industry. Good around Microsoft Office Suite skills Strong More ❯
quality, operational assurance, and continuous improvement across all levels of the business and its ecosystem. You will be accountable for the implementation, governance, and ongoing improvement of MBNL's Management System, ensuring compliance with ISO standards, driving supplier assurance, and overseeing internal and external audit programmes. With independence, rigour, and transparency, you'll set the bar for how MBNL … compliance. This is a hybrid role with a minimum of 2 days per week based in our Central Reading office. What You'll Do Develop and deliver MBNL's Management System implementation strategy, aligned with our Transformation Plan. Implement and manage an integrated Health, Safety, Quality and DocumentManagement System in line with ISO45001:2018, ISO9001 … is robust. Lead the delivery of a Quality Maturity Model strategy to support continuous improvement. Manage supplier audit programmes, including direct auditing of key contractors and partners. Own the management and operation of MBNL's Customer Portal and establish effective communications forums. Develop processes for non-conformance, corrective actions, and root cause analysis. Implement measurement activities, reporting mechanisms, and More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Build People
processes. The Construction Technology Procore Specialist Role As part of their Digital Transformation team they are looking for expert in the day to use and implementation of Procore Project Management software with particular understanding of best practices in submissions, documentmanagement and drawing approvals. You may currently be a Document Controller or Information Manager using Procore … on a day to day basis, looking for a slight change in career direction. Equally you may currently be more site based in terms of Site or Project Management, looking to move away from everyday site work, with an interest and passion to work within construction technology. The Construction Technology Procore Specialist High level of expertise in the day More ❯
Summary: The Service Desk Administrator is responsible for internally supporting approximately 100 staff, and interacting with external suppliers and inspector companies. Facilitating helpdesk and desktop support functions, incident & change management, problem solving, documentation and housekeeping activities. You should be comfortable making configuration changes and clearly document and follow change control procedures. What You'll be Doing: To provide … strict SOP's. Participate in IT projects as seen fit by the IT Team Leader. Ensure that all IT policies are followed and implemented. Any experience working with a documentmanagement solution is beneficial. Identify any improvements that can be made to services, recommendations for preventative maintenance and user training. Any other tasks that the company may reasonably More ❯
Theale, Berkshire, United Kingdom Hybrid / WFH Options
Applause IT Recruitment Ltd
Nice to Have: Experience with UK Local Government datasets or public sector systems Familiarity with cloud platforms (Azure, AWS, GCP) Knowledge of spatial data tools (ArcGIS, QGIS) Experience with documentmanagement systems and data validation processes What's in it for You? Salary up to £55,000 depending on experience Fully remote working Join a mission-driven business More ❯
Aberdeen, Aberdeenshire, Scotland, United Kingdom Hybrid / WFH Options
AWD Online
applications using Microsoft Power Platform and SharePoint System Integration: Design and implement integrations using Microsoft BizTalk Server and APIs SharePoint Solutions: Customise and extend SharePoint Online for collaboration and documentmanagement Technical Support: Provide support and troubleshooting for applications and integrations Security and Data Integrity: Ensure systems meet security and data quality standards Stakeholder Collaboration: Gather requirements and More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Apogee Corporation**
internal teams and customers to analyse processes, identify improvements, and implement scalable, user-friendly solutions. Integrate systems through APIs and microservices, ensuring seamless performance across platforms. Test, troubleshoot, and document solutions thoroughly, ensuring smooth handover to support teams. Partner with Pre-Sales, Project Management, and Professional Services Teams to deliver high-quality outcomes on time. Stay ahead of … SKILLS AND EXPERIENCE REQUIRED We are looking for a proactive, technically skilled professional who thrives in dynamic environments. You will have: Experience in workflow-driven solutions (e.g. Objectif Lune), documentmanagement systems (Therefore, DocuWare), and OCR technologies (Ancora). Proficiency with APIs, microservices, and web technologies (JavaScript, HTML, CSS). Knowledge of MySQL/MSSQL, with Python or More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Apogee Corporation**
internal teams and customers to analyse processes, identify improvements, and implement scalable, user-friendly solutions. Integrate systems through APIs and microservices, ensuring seamless performance across platforms. Test, troubleshoot, and document solutions thoroughly, ensuring smooth handover to support teams. Partner with Pre-Sales, Project Management, and Professional Services Teams to deliver high-quality outcomes on time. Stay ahead of … SKILLS AND EXPERIENCE REQUIRED We are looking for a proactive, technically skilled professional who thrives in dynamic environments. You will have: Experience in workflow-driven solutions (e.g. Objectif Lune), documentmanagement systems (Therefore, DocuWare), and OCR technologies (Ancora). Proficiency with APIs, microservices, and web technologies (JavaScript, HTML, CSS). Knowledge of MySQL/MSSQL, with Python or More ❯
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Apogee Corporation**
internal teams and customers to analyse processes, identify improvements, and implement scalable, user-friendly solutions. Integrate systems through APIs and microservices, ensuring seamless performance across platforms. Test, troubleshoot, and document solutions thoroughly, ensuring smooth handover to support teams. Partner with Pre-Sales, Project Management, and Professional Services Teams to deliver high-quality outcomes on time. Stay ahead of … SKILLS AND EXPERIENCE REQUIRED We are looking for a proactive, technically skilled professional who thrives in dynamic environments. You will have: Experience in workflow-driven solutions (e.g. Objectif Lune), documentmanagement systems (Therefore, DocuWare), and OCR technologies (Ancora). Proficiency with APIs, microservices, and web technologies (JavaScript, HTML, CSS). Knowledge of MySQL/MSSQL, with Python or More ❯