Birmingham, England, United Kingdom Hybrid / WFH Options
Xpertise Recruitment
Social network you want to login/join with: Headof IT Operations - Hybrid (Birmingham) - £70k IT Operations | Budgets | Azure | AD | SLA's | Supplier Relationships | Customer Focused Location: Birmingham (Hybrid) Are you an experienced IT Operations professional, looking for a new challenge in your career? Do you have demonstrable experience of a leadership role … where you have managed large scale budgets? Have you previously been responsible for managing day to day operations, ensuring your team deliver high quality services and support? Interested in taking on the challenge of a brand new role for an organisation and having the scope to shape it as you see fit? If so, I have a fantastic … opportunity for you! I'm looking to speak with individuals who have a strong technical knowledge of Azure environments and have working experience of Active Directory. You will be able to demonstrate that you can manage supplier relationships and that you have a customer service mindset when dealing with internal and external stakeholders. Previous experience of implementing More ❯
London, England, United Kingdom Hybrid / WFH Options
Shaw Daniels Solutions
provided by Shaw Daniels Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Associate Director at Shaw Daniels Solutions Headof DXP Operations Location: Hybrid Our Client They are the UK digital, data and technology agency focused on tertiary education, research, and innovation. They are a not … and target architecture. Drive Innovation: Foster continuous improvement in customer experiences by collaborating with cross-functional teams and architects to seamlessly integrate digital solutions. Own the Service: Take charge of the DXP Platform, ensuring strategic direction and priorities are executed effectively. Manage Excellence: Oversee schedules, dependencies, and quality standards, maintaining performance within agreed OLA/SLAs. Ensure Efficiency: Exercise … estate, ensuring value. Develop partnerships to maintain service stability and quality. Ensure compliance with procurement and licensing governance. Resource Management: Lead and develop the technical team, fostering a culture of continuous improvement and innovation. Manage resources and capacity planning for support, operations, and projects. Balance in-house skill retention and third-party expertise. Budget Management: Deliver value within More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
Air IT Limited
environment, working alongside a talented team to enhance service quality and efficiency? If so, we have the perfect opportunity for you! At Air IT, we are looking for a HeadofOperations to take ownership of our operation support functions, ensuring seamless service delivery and top-tier customer satisfaction. You will work closely with our leadership … team to optimise processes, enhance performance, and drive continuous improvement across Workshop, Service Delivery Management, Customer Experience Management, Network Operations Centre (NOC), and Offshore Operations. Key Responsibilities (Summary): Operational Oversight: Manage day-to-day operationsof all operation support functions, ensuring efficiency and seamless service delivery. Process & Performance Improvement: Work with the CXO to implement processes, track … Management, Customer Experience, and other teams to identify improvements in the operational delivery, processes and proactively improve customer experience in the region. Service Function Leadership: Oversee Workshop, NOC, Offshore Operations, and Service Delivery Management to align with business goals. Ownership and responsibility of Jeopardy team. People & Performance Management: Conduct performance appraisals, drive employee engagement, and foster a culture More ❯
Birmingham, England, United Kingdom Hybrid / WFH Options
Air IT Limited
environment, working alongside a talented team to enhance service quality and efficiency? If so, we have the perfect opportunity for you! At Air IT, we are looking for a HeadofOperations to take ownership of our operation support functions, ensuring seamless service delivery and top-tier customer satisfaction. You will work closely with our leadership … team to optimise processes, enhance performance, and drive continuous improvement across Workshop, Service Delivery Management, Customer Experience Management, Network Operations Centre (NOC), and Offshore Operations. Key Responsibilities (Summary): Operational Oversight: Manage day-to-day operationsof all operation support functions, ensuring efficiency and seamless service delivery. Process & Performance Improvement: Work with the CXO to implement processes, track … Management, Customer Experience, and other teams to identify improvements in the operational delivery, processes and proactively improve customer experience in the region. Service Function Leadership: Oversee Workshop, NOC, Offshore Operations, and Service Delivery Management to align with business goals. Ownership and responsibility of Jeopardy team. People & Performance Management: Conduct performance appraisals, drive employee engagement, and foster a culture More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Air IT Limited
environment, working alongside a talented team to enhance service quality and efficiency? If so, we have the perfect opportunity for you! At Air IT, we are looking for a HeadofOperations to take ownership of our operation support functions, ensuring seamless service delivery and top-tier customer satisfaction. You will work closely with our leadership … team to optimise processes, enhance performance, and drive continuous improvement across Workshop, Service Delivery Management, Customer Experience Management, Network Operations Centre (NOC), and Offshore Operations. Key Responsibilities (Summary): Operational Oversight: Manage day-to-day operationsof all operation support functions, ensuring efficiency and seamless service delivery. Process & Performance Improvement: Work with the CXO to implement processes, track … Management, Customer Experience, and other teams to identify improvements in the operational delivery, processes and proactively improve customer experience in the region. Service Function Leadership: Oversee Workshop, NOC, Offshore Operations, and Service Delivery Management to align with business goals. Ownership and responsibility of Jeopardy team. People & Performance Management: Conduct performance appraisals, drive employee engagement, and foster a culture More ❯
Nottingham, England, United Kingdom Hybrid / WFH Options
Air IT Limited
environment, working alongside a talented team to enhance service quality and efficiency? If so, we have the perfect opportunity for you! At Air IT, we are looking for a HeadofOperations to take ownership of our operation support functions, ensuring seamless service delivery and top-tier customer satisfaction. You will work closely with our leadership … team to optimise processes, enhance performance, and drive continuous improvement across Workshop, Service Delivery Management, Customer Experience Management, Network Operations Centre (NOC), and Offshore Operations. Key Responsibilities (Summary): Operational Oversight: Manage day-to-day operationsof all operation support functions, ensuring efficiency and seamless service delivery. Process & Performance Improvement: Work with the CXO to implement processes, track … Management, Customer Experience, and other teams to identify improvements in the operational delivery, processes and proactively improve customer experience in the region. Service Function Leadership: Oversee Workshop, NOC, Offshore Operations, and Service Delivery Management to align with business goals. Ownership and responsibility of Jeopardy team. People & Performance Management: Conduct performance appraisals, drive employee engagement, and foster a culture More ❯
As we continue to grow, we're looking for a HeadofOperations/Delivery to drive operational excellence, ensure efficient project delivery, and optimise our service offering. This is a pivotal new role within the business, shaping how we deliver value to our clients and supporting the agency's continued success. As HeadofOperations, you will be responsible for work delivery, productivity, efficiency, and client retention across the agency. You will own the company schedule, manage capacity across teams, and ensure that client monthly strategic workflows and projects are delivered on time, within scope, and to the highest standard. You will work closely with department heads to identify areas for operational … improvement and develop strategies to enhance service quality. Acting as a central figure in the business, the HeadofOperations/Delivery will serve as the main link between the CCO and the rest of the business, ensuring we improve retention while maintaining levels of profitability. Ultimately, the role will ensure smooth client output process More ❯
Chester, Cheshire, United Kingdom Hybrid / WFH Options
Clicky
As we continue to grow, we're looking for a HeadofOperations/Delivery to drive operational excellence, ensure efficient project delivery, and optimise our service offering. This is a pivotal new role within the business, shaping how we deliver value to our clients and supporting the agency's continued success. As HeadofOperations, you will be responsible for work delivery, productivity, efficiency, and client retention across the agency. You will own the company schedule, manage capacity across teams, and ensure that client monthly strategic workflows and projects are delivered on time, within scope, and to the highest standard. You will work closely with department heads to identify areas for operational … improvement and develop strategies to enhance service quality. Acting as a central figure in the business, the HeadofOperations/Delivery will serve as the main link between the CCO and the rest of the business, ensuring we improve retention while maintaining levels of profitability. Ultimately, the role will ensure smooth client output process More ❯
City of London, London, United Kingdom Hybrid / WFH Options
IPOE CONSULTING LIMITED
HeadofOperations International Bank based in the City of London Salary £120k plus benefits Hybrid working on offer Reporting to the COO, the HeadofOperations will lead our clients London's Operations, KYC, Securities, Third Party Vendor Management, Facilities and Health & Safety functions. The HeadofOperations plays a key role in managing operational resilience and other regulatory initiatives relating to the firms operations. This role requires a strong people leader with an excellent understanding of FCA and PRA regulatory environment, CASS and of retail and commercial banking. They must balance the hands-on detailed understanding of banking operations systems, cards, payments … colleagues in London and overseas and external stakeholders including vendors. Key Responsibilities will include: Leadership: Work with the COO to develop and then execute the strategy for our clients Operations functions including developing our future target operating model as a mass affluent digital retail bank. Ensure that all regulatory requirements are met and technology is used to enhance both More ❯
London, England, United Kingdom Hybrid / WFH Options
Simply Business
Join to apply for the Global Headof People Operations role at Simply Business . It’s an exciting time to join Simply Business’ People Team as we embark on our journey to globalize the way we work to enable better outcomes for our employees. We are seeking a Global Headof People Operations … teams who provide broad HR solutions and services to our 1,000+ employees in the UK, US, and Poland. Reporting to the Global Chief People Officer and a member of the Global People Leadership Team, this pivotal role requires a strategic thinker with a proven track record in optimizing People Operations functions and a passion for leveraging data … and technology to continue our transformation of service delivery, process documentation, and knowledge management. This leader will focus on creating a unified employee experience, fostering a culture of innovation and continuous improvement. Key Responsibilities Strategic Planning and Implementation: Develop and execute a strategic plan to unify our location-based teams to drive one employee experience. Enhancement ofMore ❯
London, England, United Kingdom Hybrid / WFH Options
Inventive Search
Talent Director at Inventive Search - Currently Hiring for Multiple Positions Location: London (Hybrid) Industry: Software/Technology Overview A high-growth, product-led technology company is seeking an experienced Operations Manager to lead and scale internal business operations. This is a key role responsible for strengthening IT systems, enhancing security and compliance, optimizing internal processes, and supporting the company … s continued expansion through operational excellence. The ideal candidate will bring a strong background in operations within a software or technology-focused organization and will be adept at driving efficiency, cross-functional collaboration, and data-informed decision-making across all business functions. Role Purpose The Operations Manager will ensure the business runs smoothly, efficiently, and securely, supporting both … product and commercial teams. This role requires a hands-on leader with a strategic mindset, capable of identifying operational gaps, delivering scalable solutions, and enabling the business to perform at a high level while preparing for future growth. Key Responsibilities Design, implement, and continuously improve operational processes to support growth and scalability Lead and coordinate cross-functional projects aligned More ❯
in 2023 with a bold mission: to revolutionise how SaaS companies integrate with their customers' tech stacks. Our next-gen integration platform empowers SaaS companies to effortlessly add dozens of integrations via a single universal API - all in a fast, powerful, and secure way. With a powerhouse team of ex-Google, Microsoft, Oracle, Coinbase, and JP Morgan talent … we've raised over $4M from top-tier investors and rapidly scaled to a global team of 20+. As we continue to grow, we're looking for a HeadofOperations to lead and optimise our operational, HR, finance, and recruitment functions, ensuring that StackOne runs smoothly, efficiently, and at scale. About the Role As the … HeadofOperations, you will oversee the operational backbone of StackOne, driving strategic initiatives across HR, finance, recruitment, and general operations. You will be responsible for ensuring that our processes are efficient, scalable, and aligned with business goals as we continue to grow rapidly. You will manage a team across multiple functions and be a key More ❯
London, England, United Kingdom Hybrid / WFH Options
Story Terrace Inc
in 2023 with a bold mission: to revolutionise how SaaS companies integrate with their customers’ tech stacks. Our next-gen integration platform empowers SaaS companies to effortlessly add dozens of integrations via a single universal API — all in a fast, powerful, and secure way. With a powerhouse team of ex-Google, Microsoft, Oracle, Coinbase, and JP Morgan talent … we’ve raised over $4M from top-tier investors and rapidly scaled to a global team of 20+. As we continue to grow, we’re looking for a HeadofOperations to lead and optimise our operational, HR, finance, and recruitment functions, ensuring that StackOne runs smoothly, efficiently, and at scale. About the Role As the … HeadofOperations, you will oversee the operational backbone of StackOne, driving strategic initiatives across HR, finance, recruitment, and general operations. You will be responsible for ensuring that our processes are efficient, scalable, and aligned with business goals as we continue to grow rapidly. You will manage a team across multiple functions and be a key More ❯
Cancer Research UK we exists to beat cancer. As the world's leading cancer research charity, we are at the forefront of the global fight against cancer, bringing together millions of people who share our determination to beat it.Beating cancer means beating it for everyone. Our vision is to create a charity where everyone can feel like they … truly sustainable organisation, environmentally, financially, and operationally, if we are to achieve our mission.We are working towards a world where everybody lives longer, better lives, free from the fear of cancer. A world where some types of cancer are effectively eliminated and many more are prevented from developing in the first place. A world where cancers are diagnosed … earlier to ensure successful treatment with kinder, more effective treatments. A world where everyone shares in this progress equally, regardless of who they are, where they come from, and what type of cancer they have. About the role We're looking for a Headof Data Technology & Operations to join our Technology leadership team. In More ❯
Sidcup, England, United Kingdom Hybrid / WFH Options
DevFinders
Social network you want to login/join with: HeadofOperations (Web Division), Sidcup col-narrow-left Client: DevFinders Location: Sidcup, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: ccb924e89b43 Job Views: 4 Posted: 17.06.2025 Expiry Date: 01.08.2025 col-wide Job Description: About Us ICL Digital is a dynamic … media. We proudly serve a diverse, international client base with tailored B2B and B2C solutions. Role Overview We’re on the lookout for a forward-thinking and process-driven HeadofOperations to oversee the Web Division. Reporting directly to the CTO, this leadership role is central to our ongoing evolution and expansion. You’ll be responsible … for refining operational workflows, ensuring seamless project execution, and strengthening client engagement. Key Responsibilities Oversee daily operations within the Web Division, managing project lifecycles, team capacity, and financial planning. Develop and enhance operational frameworks to boost efficiency and client satisfaction, aligning with our proprietary “Magic Process” methodology. Lead and support a cross-functional team of developers, designers, marketers More ❯
Romford, England, United Kingdom Hybrid / WFH Options
DevFinders
Social network you want to login/join with: HeadofOperations (Web Division), Romford col-narrow-left Client: DevFinders Location: Romford, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 14c1c2a916dd Job Views: 3 Posted: 17.06.2025 Expiry Date: 01.08.2025 col-wide Job Description: About Us ICL Digital is a dynamic … media. We proudly serve a diverse, international client base with tailored B2B and B2C solutions. Role Overview We’re on the lookout for a forward-thinking and process-driven HeadofOperations to oversee the Web Division. Reporting directly to the CTO, this leadership role is central to our ongoing evolution and expansion. You’ll be responsible … for refining operational workflows, ensuring seamless project execution, and strengthening client engagement. Key Responsibilities Oversee daily operations within the Web Division, managing project lifecycles, team capacity, and financial planning. Develop and enhance operational frameworks to boost efficiency and client satisfaction, aligning with our proprietary “Magic Process” methodology. Lead and support a cross-functional team of developers, designers, marketers More ❯
Southall, England, United Kingdom Hybrid / WFH Options
DevFinders
Social network you want to login/join with: HeadofOperations (Web Division), Southall col-narrow-left Client: DevFinders Location: Southall, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 87fb4cafff6f Job Views: 3 Posted: 17.06.2025 Expiry Date: 01.08.2025 col-wide Job Description: About Us ICL Digital is a dynamic … media. We proudly serve a diverse, international client base with tailored B2B and B2C solutions. Role Overview We’re on the lookout for a forward-thinking and process-driven HeadofOperations to oversee the Web Division. Reporting directly to the CTO, this leadership role is central to our ongoing evolution and expansion. You’ll be responsible … for refining operational workflows, ensuring seamless project execution, and strengthening client engagement. Key Responsibilities Oversee daily operations within the Web Division, managing project lifecycles, team capacity, and financial planning. Develop and enhance operational frameworks to boost efficiency and client satisfaction, aligning with our proprietary “Magic Process” methodology. Lead and support a cross-functional team of developers, designers, marketers More ❯
Wembley, England, United Kingdom Hybrid / WFH Options
DevFinders
Social network you want to login/join with: HeadofOperations (Web Division), Wembley col-narrow-left Client: DevFinders Location: Wembley, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: c8ad4106cf8f Job Views: 4 Posted: 18.06.2025 Expiry Date: 02.08.2025 col-wide Job Description: About Us ICL Digital is a dynamic … media. We proudly serve a diverse, international client base with tailored B2B and B2C solutions. Role Overview We’re on the lookout for a forward-thinking and process-driven HeadofOperations to oversee the Web Division. Reporting directly to the CTO, this leadership role is central to our ongoing evolution and expansion. You’ll be responsible … for refining operational workflows, ensuring seamless project execution, and strengthening client engagement. Key Responsibilities Oversee daily operations within the Web Division, managing project lifecycles, team capacity, and financial planning. Develop and enhance operational frameworks to boost efficiency and client satisfaction, aligning with our proprietary “Magic Process” methodology. Lead and support a cross-functional team of developers, designers, marketers More ❯
Twickenham, England, United Kingdom Hybrid / WFH Options
DevFinders
media. We proudly serve a diverse, international client base with tailored B2B and B2C solutions. Role Overview We're on the lookout for a forward-thinking and process-driven HeadofOperations to oversee the Web Division. Reporting directly to the CTO, this leadership role is central to our ongoing evolution and expansion. You'll be responsible … for refining operational workflows, ensuring seamless project execution, and strengthening client engagement. Key Responsibilities Oversee daily operations within the Web Division, managing project lifecycles, team capacity, and financial planning. Develop and enhance operational frameworks to boost efficiency and client satisfaction, aligning with our proprietary "Magic Process" methodology. Lead and support a cross-functional team of developers, designers, marketers … project managers, and support personnel. Track project milestones, performance metrics, and delivery timelines, addressing risks and inefficiencies proactively. Promote a culture of innovation, quality, and continuous improvement across all functions. About You Demonstrated success in a senior operations or delivery leadership role within a digital or tech-focused environment. Solid grasp of web technologies and development workflows More ❯
London, England, United Kingdom Hybrid / WFH Options
Academy of Digital Industries
Join to apply for the HeadofOperations role at Academy of Digital Industries Join to apply for the HeadofOperations role at Academy of Digital Industries Direct message the job poster from Academy of Digital Industries Academy of Digital Industries is a progressive education platform built around the … concept of the workshops and masterclasses. Alumni of more than 30 000 students around the globe form a powerful and influential network. Each of those digital wizards leads and inspires others to challenge convention and create positive change in the work they do every day. At the end of 2023, ADI partnered with Tether to launch … the Tether Edu initiative, combining our vision and strategy, we will become one of the best edu-tech platforms in the world. This collaboration marks another milestone for both ADI and Tether, the company operating the first and most widely used stablecoin, USDt. Role Overview As ADI continues its international growth, we are seeking a highly experienced and strategic More ❯
join Simply Business' People Team as we embark on our journey to globalize the way we work to enable better outcomes for our employees. We are seeking a Global Headof People Operations to lead our newly combined global People Ops teams, providing broad HR solutions and services to our 1,000+ employees in the UK, US … and Poland. Reporting to the Global Chief People Officer and a member of the Global People Leadership Team , this pivotal role requires a strategic thinker with a proven track record in optimizing People Operations functions and a passion for leveraging data and technology to transform service delivery, process documentation, and knowledge management. This leader will focus on creating … a unified employee experience, fostering a culture of innovation and continuous improvement. Key Responsibilities Strategic Planning and Implementation: Develop and execute a strategic plan to unify location-based teams and drive a cohesive employee experience. Enhancement of Self Service Capabilities: Use technology, data, and AI/ML to evolve our employee and manager self-service platforms. Change Management More ❯
IT RCN Cardiff Gate Office with hybrid working £79,482 Contract type: Permanent Headof IT Operations Cardiff Gate with hybrid working, 35 hours, permanent Salary range per annum: £79,482 - £89,239 There is more to the RCN than you might think. We're a trade union with a membership of over half a million … nursing support workers and students. We support their practice, represent them, lobby on their behalf, and develop them. We exist to make a positive difference - to the working lives of our members and ultimately to standards in patient care. Our employees are drawn from many walks of life - we are nurses, marketers and communicators, administrators, IT professionals, policy … with Investors in People Silver Standard. Our people are our greatest asset, and we want people who can contribute to our purpose in line with our values. As the Headof IT Operations, you'll use your positive attitude, your knowledge of IT operational processes, systems and security and your ability to deliver exceptional day-to More ❯
London, England, United Kingdom Hybrid / WFH Options
Shuttle
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. The Role As HeadofOperations at Shuttle, you'll be the driving force behind our operational excellence, scaling our business processes to support rapid growth. You'll optimize our operations, streamline workflows, and ensure efficient … company. You'll also be involved in financial management and investor relations. What you'll do Lead strategic initiatives to support Shuttle's growth and development Drive the development of operational KPIs and metrics by relevant teams Set up and optimize internal processes, workflows, and tools to enhance efficiency across all departments Drive continuous improvement of our effectiveness … communication. Develop and implement frameworks to ensure company decisions and processes align with our core values and culture Manage and optimize vendor relationships, contracts, and partnerships Oversee cloud financial operations (FinOps) and working with engineering teams to establish best practices Collaborate with engineering and product teams to ensure operational readiness for new features and services Oversee financial operationsMore ❯
Reading, England, United Kingdom Hybrid / WFH Options
Three
Social network you want to login/join with: HeadofOperations Delivery - OTI, Reading col-narrow-left Client: Three Location: Reading, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: abfc62354a96 Job Views: 5 Posted: 18.06.2025 Expiry Date: 02.08.2025 col-wide Job Description: Company Description Leads a team of Service Readiness Managers specific to technology domain DomainsRANCore NetworkInfrastructure (including Data Centres)/Transport and OSSIT Building and developing a team of Service Readiness Managers that work collaboratively across the organisation providing a conduit for customer facing teams to ensure technology delivers required operational and business outcomes. Develop and maintain relationships with partners as business owner of operational aspects of all tender management processes for domain specific managed service agreements, Provides advice and support on operational requirements, assessments and compliance of operational services for capabilities that are procured from partners Applies ITIL Service Strategy and Design approach to operational services and ensure interoperability across all Three’s services. Identifies bottlenecks and inefficiency across operational More ❯
London, England, United Kingdom Hybrid / WFH Options
Yoto
We’re looking for a Headof Systems Operations to shape the future of systems at Yoto and significantly impact our internal operations. About Yoto Yoto is a screen-free interactive audio platform for kids. We make carefully connected audio players that kids control, with no microphones, cameras or ads. We have a catalogue of … revenue growth. Featured in Bloomberg’s 25 UK startups to watch in 2023; and ranked second fastest growing tech company in the UK in the Deloitte Fast50. Named one of TIME Magazine’s Top 100 Inventions of 2020. We’re 180+ employees spread across the UK, US, France, Australia, Canada, Singapore and China.. and growing! We’re on … a mission to be the soundtrack of childhood, and help families on their own unique adventures. By creating products that inspire independent play, we help families discover and grow with an inspiring world of audio - and we would like you to help us achieve it! Yoto’s Systems Operations Team Our Systems Operations team is at More ❯