IT Applications and Infrastructure Support Analyst Our Client a bank based in Central London is looking to recruit a seasoned professional with at least 5 to 10 years hands-on expertise at 2 nd and 3 rd level support. 1st and 2nd Line Troubleshooting/Root-Cause Analysis, Documentation write ups for Knowledge Base Articles Be an … Management, Ticket Queuing Management (Alloy Navigator) and general overall efficiency to deliver the best service we can to our Users. Be the face and central point of all incoming IT queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations Liaise with colleagues in London and external support/3rd party to … deliver resolutions for complex matters as we’re in the process of many IT migration projects from legacy to new as well as life cycling projects Ensure all key data for IT is up-to-date, relevant and maintenance to high-level, to comply with the Bank’s auditing principals and processes. Ensure the Support Team achieve SLA More ❯
Newbury, Berkshire, United Kingdom Hybrid / WFH Options
Newbury Building Society
Are you naturally curious and enjoy the challenge of problem solving? If you are a strong communicator this could be the ideal opportunity for you to join our busy IT team and work together to provide a first class, professional experience where external and internal customers are at the heart of all you do. Within the IT Security … InfrastructureAnalyst role you will: Provide support for our on-premises and external technical infrastructure as we continue our transformation to cloud hosted services. Identify problems and develop plans to protect us from threats such as unauthorised access, data theft or file damage. Provide expert second and third-line support for our on-premise and external technical … infrastructure, including network, hosting architecture and cloud services. This is a fantastic opportunity to add value and to develop your IT career - we'll provide you with a comprehensive training programme to enable you to get up to speed with our systems and processes. Essential skills and experience: Excellent written and verbal communication skills with the ability to More ❯
Bolton, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Warburtons Ltd
UK, but that doesn't allow us to rest on our laurels. We are pioneers of the industry and ambitious market leaders, always seeking to challenge ourselves and convention. It is part of our philosophy to provide honest good sense on issues of health and well-being, helping the whole family to enjoy our products as part of a … healthy, balanced diet, through a range of products to suit all meal occasions, lifestyles and tastes. Job description: Title: IT Level 3 InfrastructureAnalyst Function: IT Location: Bolton Hours: Hybrid Are you an experienced IT Level 3 InfrastructureAnalyst looking for an exciting new challenge? Its not just in the Bakery we demonstrate … our innovation. Our IT teams show just how cutting edge we can be in a so many ways, working hand in hand with colleagues right across the business along with external partners to roll-out the best technology and IT solutions in order to help the business to run smoothly and grow. This is an opportunity for an More ❯
About: Join a highly respected and well-established organisation renowned for excellence and innovation. My client is seeking a skilled InfrastructureAnalyst to enhance their IT operations. This role offers the opportunity to work with cutting-edge technology in a supportive environment. Responsibilities: Deploy, configure, and maintain Citrix environments (Virtual Apps and Desktops). Manage virtual desktops …/applications and troubleshoot Citrix issues. Administer Windows-based servers and Active Directory. Ensure system performance and reliability through regular monitoring. Resolve infrastructure-related incidents and service requests. Implement and manage backup and disaster recovery solutions. Requirements: Must possess SC (Security Check) clearance. Strong expertise in Windows Server administration and Active Directory. Proven experience with Citrix environments. Solid troubleshooting … skills for infrastructure issues. Proficiency with Citrix Virtual Apps and Desktops, Citrix ADC. In-depth knowledge of Windows Server and Active Directory. Familiarity with virtualisation and backup solutions. Location: Wokingham - Hybrid Day Rate: £300 - £350 per day Duration: 6 months (Scope for extension) If you're a skilled InfrastructureAnalyst seeking to elevate your career, seize this More ❯