1 to 3 of 3 IT Infrastructure Analyst Jobs in the UK

planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers. Job Purpose To maintain and improve the systems infrastructure to ensure all users experience minimum disruption to the online day whilst delivering continuous system improvements. To provide excellent customer service in relation to … queue management procedures. Adhere to Quality Program guidelines during incident lifecycle. Collect trending information in support of Problem Management Process and provide to the Infrastructure Manager IoM. SAR Co-ordinator and I.S Security Admin for IoM systems. Raise tickets through Service Now were appropriate. Effectively manage your own workload … to date. Manage and update audit reporting software. Ordering of new licenses Complete any required departmental checks on banking systems. To aid in ETS Infrastructure Audit requirements throughout the year to ensure audits are successful or where gaps are identified they are closed out in agreed timescales. Incident/ more »

Job Description This is a key role as the lead based in our global headquarters to ensure End User Compute (EUC) and Infrastructure operations continue smoothly through comprehensive support to end users. With a global rollout of our new D365 system underway alongside a new DevOps model being introduced … service desk ticket system, ensuring processes and best practice are followed, executed correctly and improved. Playing a key role in 24/7 global IT support will be critical whilst following triage processes to resolve issues. You will also act as a point of escalation to other team members … be adaptable with strong judgement skills and be able to communicate and manage stakeholders at all levels. Experience Requirements: Proven experience collaborating within an IT support function and considering the bigger picture Solid experience leading solves with incidents, requests and changes within infrastructure and EUC Robust technical knowledge more »

IT Infrastructure Analyst Remote - Occasional Commute to Cardiff £35,000 - £45,000 (DOE) + Holiday + Pension + Healthcare + Remote Working + Remote Working + Great working Culture This is a brilliant opportunity for an IT Analyst to join an exciting and rapidly growing … due to increased demand, they are now looking to expand their development team. In this role you will manage, deploy, maintain and monitor the infrastructure of the company's customer applications providing support and also looking at ways to improve procedures and application performance. You will be working on … Windows Server, AWS and Azure platforms, IT Security, PC and Mac Operating Systems, Software Diagnosis and Software Installations. The ideal candidate will have experience with Windows Server, AWS and Azure platforms, IT Security, PC and Mac Operating Systems, Software Diagnosis and Software Installations. You will need to be more »