London, South East, England, United Kingdom Hybrid / WFH Options
GroupNexus
Role: ITSupportAnalyst (ANPR) Location: Hampstead, North London/Remote Working Salary: Up to £35k+ depending on experience Full time: Mon - Fri 09:00-17:00 Reporting to: Head of Customer Support & Monitoring About us: GroupNexus is an established, leading operator in the parking management sector. We are innovative, industry leading and a forward-thinking … strong desire to grow and excel. The aim is simple: we seek like-minded, talented and ambitious individuals who want to be part of our exciting journey. About the ITSupportAnalyst role: The ITSupportAnalyst role is responsible for providing first line support to both internal and external customers for a … range of solutions. This is an exciting opportunity for a candidate looking to improve their technical support skills and experience. Working within a fast-paced and dynamic team, you will play a key role in expanding the business with a significant improvement strategy, playing a key part in achieving the goals defined within our client’s strategy. You will More ❯
Bromley, Kent, England, United Kingdom Hybrid / WFH Options
Proactive Appointments
ITSupportAnalyst Our client is looking for an ITSupportAnalyst with 2-5 years ITsupport experience from a Law Firm or other professional services firm, ideally you will be Degree educated . You must also be willing and able to travel between various offices on a regular basis and … pre-requisite for this role. Working arrangements will be Hybrid working based with 3 days per week required on site. Key skills & experience 2+ years of experience in an ITsupport role, preferably within a law firm or legal environment. Provide first and second-line technical support to end-users via phone, email, or in-person. Diagnose … and resolve hardware and software issues on desktops, laptops, printers, and other peripherals. Assist with setup, configuration, and maintenance of IT equipment and systems specific to legal practice, such as case management software and document management systems Bachelor’s degree in Computer Science, Information Technology, or related field preferred. Relevant certifications such as Microsoft Certified Professional (MCP), or similar More ❯
Belvedere, Kent, United Kingdom Hybrid / WFH Options
hireful
Are you an ITSupport professional looking to take your career to the next level? Fancy joining a multinational market leader in the wholesale industry? We are looking for a 2nd/3rd line ITSupport individual to join us and be responsible for setting up software, driving improvements assisting with network administration, and resolving all … ITsupport issues across the business. Look no further. Role: ITSupportAnalyst aka Desktop Support Engineer, 2nd Line Support, 3rd Line Support, Service Desk Analyst Salary Up to £35,000 Per Annum Location Erith/Hybrid once settled in role Role Type Permanent/Full Time/…/Mon-Fri Benefits 23 Days Holiday + BH, Pension, Health care plan + discounts The Role This role covers the full employee IT lifecycle, from onboarding and role changes to offboarding, ensuring staff have the right equipment, software, and access at all times. You ll maintain accurate records across systems including PeopleInc, WGS Active Directory, and asset inventories More ❯
Erith, Kent, England, United Kingdom Hybrid / WFH Options
hireful
Are you an ITSupport professional looking to take your career to the next level? Fancy joining a multinational market leader in the wholesale industry? We are looking for a 2nd/3rd line ITSupport individual to join us and be responsible for setting up software, driving improvements assisting with network administration, and resolving all … ITsupport issues across the business. Look no further. Role: ITSupportAnalyst aka Desktop Support Engineer, 2nd Line Support, 3rd Line Support, Service Desk Analyst Salary – Up to £35,000 Per Annum Location – Erith/Hybrid once settled in role Role Type – Permanent/Full Time/…/Mon-Fri Benefits – 23 Days Holiday + BH, Pension, Health care plan + discounts The Role This role covers the full employee IT lifecycle, from onboarding and role changes to offboarding, ensuring staff have the right equipment, software, and access at all times. You’ll maintain accurate records across systems including PeopleInc, WGS Active Directory, and asset inventories More ❯
Erith, Belvedere, Greater London, United Kingdom Hybrid / WFH Options
hireful
Are you an ITSupport professional looking to take your career to the next level? Fancy joining a multinational market leader in the wholesale industry? We are looking for a 2nd/3rd line ITSupport individual to join us and be responsible for setting up software, driving improvements assisting with network administration, and resolving all … ITsupport issues across the business. Look no further. Role: ITSupportAnalyst aka Desktop Support Engineer, 2nd Line Support, 3rd Line Support, Service Desk Analyst Salary – Up to £35,000 Per Annum Location – Erith/Hybrid once settled in role Role Type – Permanent/Full Time/…/Mon-Fri Benefits – 23 Days Holiday + BH, Pension, Health care plan + discounts The Role This role covers the full employee IT lifecycle, from onboarding and role changes to offboarding, ensuring staff have the right equipment, software, and access at all times. You’ll maintain accurate records across systems including PeopleInc, WGS Active Directory, and asset inventories More ❯
Are you an ITSupport professional looking to take your career to the next level? Fancy joining a multinational market leader in the wholesale industry? We are looking for a 2nd/3rd line ITSupport individual to join us and be responsible for setting up software, driving improvements assisting with network administration, and resolving all … ITsupport issues across the business. Please ensure you read the below overview and requirements for this employment opportunity completely. Look no further. Role: ITSupportAnalyst aka Desktop Support Engineer, 2nd Line Support, 3rd Line Support, Service Desk Analyst Salary – Up to £35,000 Per Annum Location – Erith/Hybrid … Permanent/Full Time/8:30-5/Mon-Fri Benefits – 23 Days Holiday BH, Pension, Health care plan discounts The Role This role covers the full employee IT lifecycle, from onboarding and role changes to offboarding, ensuring staff have the right equipment, software, and access at all times. You'll maintain accurate records across systems including PeopleInc More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Human Capital Ventures
Our Client, a leading, fast-growing global financial services group, seeks a Senior ITSupportAnalyst to join its centralised IT function. Supporting a user base of over 15,000 staff, including senior executives and VIP users across multiple international offices, this position plays a critical role in dealing with escalations from the outsourced IT service desk and providing continuous service improvement activities. As a Senior ITSupportAnalyst, you will be working closely with the third-party outsourced first-line team, providing them with knowledge articles to enhance their support capabilities. You will provide support and resolution to high-level 2nd line support escalations, then provide major … incident support and problem management activities to perform root cause analysis and implement preventative measures to manage incidents through the ServiceNow ITSM. The successful candidate will work hybrid remote from our clients' Milton Keynes IT shared service centre in office 3 days per week, supporting IT operations and employees during core business hours 7 AM – 7 PM More ❯
Fleet, Hampshire, England, United Kingdom Hybrid / WFH Options
Personnel Selection
in our field of the buy to let mortgage sector based in Fleet, Hampshire. We have been established for over 10 years and are now seeking to recruit an IT & Technical SupportAnalyst to join our IT team. The role would suit candidates with some previous IT work experience seeking the next step in their … career or a recent graduate in an IT related subject seeking the opportunity to build upon their qualifications. The purpose of the role is to support mortgage product development, system configuration, reporting, release management and IT operational tasks. The role would suit candidates looking to build hands-on experience in an organisation undertaking constant and frequent change. … flexibility to work from home 2 days a week, 11% non-contributory pension, 25 days annual holiday, health insurance, life assurance, income protection and more. Working directly in the IT team, a team of 22, you will be responsible for: -Data & product development • Assist in mortgage product development. • Contribute to letter development within mortgage systems. • Execute month-end reporting More ❯
Goole, East Riding of Yorkshire, United Kingdom Hybrid / WFH Options
Hays Technology
ITSUPPORTANALYST HYBRID WORKING - 1 or 2 DAYS IN OFFICE PER WEEK HQ - GOOLE SALARY - CIRCA £30K + BENEFITS Your new role The ITSupportAnalyst is responsible for supporting, monitoring, and improving Service Request processes within the ITSM platform (IT Service Management). You will ensure requests are fulfilled accurately and … efficiently, maintain catalogue content and workflows, and collaborate with IT teams to drive continual improvements and enhance the user experience. What you'll need to succeed Candidates wishing to be considered for this role must be able to demonstrate the following experience: ITIL Foundation certification. Experience working in IT Service Management (ITSM Tools) Familiarity with Service Request processes More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Sanderson
ITsupportAnalyst, M365, AD, Intune, Desktop, 2nd Line IT/Technology supportanalyst required for a leading finance business based in central London. You will be responsible for Customer Service Experience to internal users of IT and Tech support services across a global user base. Responsibilities include 2nd line desktop support … impacting and prioritised incidents. The successful candidate will be the face of Service Management at the London Tech Zone and a successful communicator of incidents and customer experience between IT and internal customers. You will support office based and home working end users. In addition, the role involves regular interaction with, and management of tickets raised with the … 3rd Party teams that constitute the end-to-end delivery of IT services and support. Engagement via Umbrella Company Only; all taxes & NI deducted at source.Hybrid work - 1-2 days per week on site. General responsibilities: Supporting office-based and home worker technologies 2nd line M365 and Teams support including usability queries Laptop & smartphone setup for new joiners More ❯
Town Centre, Northampton, Northamptonshire, England, United Kingdom Hybrid / WFH Options
IT Search & Select
Are you a recent graduate or early-career IT professional ready to launch your career in a professional services environment? A well-established legal group in Northampton is seeking a motivated and technically curious ITSupportAnalyst to join their internal IT team. This is an ideal opportunity for a 1st or 2nd jobber looking … gain hands-on experience supporting users in a Microsoft Azure and Office 365 ecosystem, while developing a strong foundation in enterprise IT. Key Responsibilities • Provide 1st and 2nd line support to staff across the firm, resolving hardware, software, and network issues • Support Microsoft 365 applications including Outlook, Teams, SharePoint, and OneDrive • Assist with Azure Active Directory tasks such … and mobile platforms • Log and track incidents using ITSM tools, escalating where necessary • Contribute to internal documentation and process improvements What You’ll Bring • A degree in Computer Science, IT, or a related field—or equivalent practical experience • Exposure to ITsupport through internships, university projects, or a previous role • Familiarity with Microsoft Azure and Office More ❯
Liverpool, Merseyside, England, United Kingdom Hybrid / WFH Options
Picture More
Are you an ITsupport professional looking for a new challenge? Are you seeking a permanent role with excellent training and progression opportunities? In this exciting position with a leading global law firm, you’ll provide 1st and 2nd line support across a wide range of technology systems, including Microsoft Office 365, Windows 11, and specialist legal … applications. Based in their Liverpool office (with the flexibility to work from home 1 day per week), you’ll join a collaborative IT Services team in a fast-paced, supportive environment. What’s on offer: Salary circa £30,000 Competitive benefits package Excellent training and career development Hybrid working (1 day WFH per week) Exposure to varied technologies and … IT projects Your experience: 2+ years’ experience within an IT Service Desk or Deskside support role Experience supporting Office 365, Active Directory, Windows 11, and MS Exchange Knowledge of hardware support (laptops, monitors, mobile devices) Experience in a legal or professional services environment If this sounds of interest, hit APPLY now More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
AJ Bell
Job Description We now have a new opportunity for an Application SupportAnalyst to join the London Application Support Team. Reporting into the Application Support Manager, the role will be responsible for providing high quality support of AJ Bell’s trading platform, helping to develop, refine and maintain processes and improvements and providing excellent customer … service to the business and our clients. Where appropriate, the role will also be responsible for providing support on incidents that are escalated by the Application Support Manager. What does the job involve? Management of application support tickets and keeping the queues as low as possible. Provide solutions to operational processes by establishing outstanding issues and inefficiencies. … with 3rd parties, ensuring service levels and user updates are maintained. Root cause analysis – identifying underlying root causes for recurring issues. Supporting project work as agreed with the Application Support Manager. Varied involvement in projects and initiatives relating to the trading platform. Both as an SME and occasionally as a team member to help deliver work packages. Where required More ❯
County Durham, England, United Kingdom Hybrid / WFH Options
Reed
training and progression opportunities. Our client are looking for candidates eager to expand their current skillset and knowledge via training and accreditations. The successful candidate will be providing technical support to our clients wide variety of customers. This will be provided both onsite and remotely and you will be resolving server, application, networking and hardware incidents in an efficient … to work scheme• Private medical cover• Pension scheme Next Steps? If you would like to know anything more about this role or even just want to hear what other ITSupport/Infrastructure positions I have that may also be a good match for you then please apply to this advert or email me directly @ You must be More ❯
confidently and sustainably into the digital future. Visit us Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an More ❯