Glasgow, Scotland, United Kingdom Hybrid / WFH Options
NORR
Our multi-disciplinary team of 800 professionals is active in 12 market sectors across Canada, the US, UK and UAE. Design thinking is a cornerstone of our purpose as it has for more than 85 years. We push the boundaries of what is possible to support people and the planet. Reporting to the Manager, Information Technology UK, this … role requires that you are client-centric, collaborative, and able to work in a fast-paced and changing environment as our design and engineering staff react to Client requests. IT issues, requests, and assigned projects are required to be executed quickly, effectively, and with minimal business interruption. As the IT Systems and SupportAnalyst, you will … technology ecosystem. This role’s primary focus is our UK technology operations while partnering with the US and CA technology staff. Duties and Responsibilities Supports the ongoing technology requirements, support and vendor management. You will be responsible for deployment, standardisation, and maintenance of “client side” information technology solutions. All technology tasks will be expected to meet (and/or More ❯
London, England, United Kingdom Hybrid / WFH Options
Kurt Geiger
creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. Kurt Geiger | About Us We are an inclusive … creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. We Are One:For Love | For Diversity | For … Change | For Equality | For Kindness For Freedom | For Unity Against Racism Requirements We are seeking a highly skilled and proactive Application SupportAnalyst to lead the support and continuous improvement of enterprise applications across our organisation. This role is critical in ensuring the stability, performance and usability of systems that support business operations. The role is More ❯
We Are One: For Love For Diversity For Change For Equality For Kindness For Freedom For Unity Against Racism Requirements We are seeking a highly skilled and proactive Application SupportAnalyst to lead support and continuous improvement of enterprise applications across our organization. This role is critical in ensuring system stability, performance, and usability that support business operations. It is a hands-on role, acting as a technical expert and escalation point, bridging gaps between IT, users, and vendors while driving high service standards. The role will be part of the Application Support team. Key Responsibilities: Provide advanced technical support for enterprise applications across Windows, macOS, and Linux platforms. Configure network … vendors to diagnose and resolve bugs, performance issues, and outages. Lead application upgrades, patch management, UAT, and post-deployment support. Ensure data integrity, system reliability, and compliance with internal IT governance and policies. Develop and maintain technical documentation, support procedures, and knowledge base articles. Monitor application health using tools and custom dashboards. Support integration and communication between More ❯
London, England, United Kingdom Hybrid / WFH Options
Lancashire Insurance Group
Join to apply for the IT Business SupportAnalyst role at Lancashire Insurance Group 1 week ago Be among the first 25 applicants Join to apply for the IT Business SupportAnalyst role at Lancashire Insurance Group Get AI-powered advice on this job and more exclusive features. Description The primary purpose of the … rapidly resolve technical issues as part of the group service desk supporting staff based in London, Bermuda, Australia and those working from home. Application Deadline: 31 July 2025 Department: IT Location: London Description The primary purpose of the role is to provide a service to the business and rapidly resolve technical issues as part of the group service desk … supporting staff based in London, Bermuda, Australia and those working from home. Specific Responsibilities Provide 1st and 2nd Line support to end users and provide a high level of service availability (Password reset, troubleshooting, maintenance) Ownership of Incidents, Service Requests, Problems and Change Requests Windows build and deployment tools, such as MDT, Autopilot Manage tickets via ITSM software ServiceNow More ❯
Brentford, England, United Kingdom Hybrid / WFH Options
Proactive.IT Appointments Limited
11045SR £28k – 33k per year 2nd Line ITSupportAnalyst Our client is looking for a2nd Line ITSupportAnalyst to take responsibility for the coordination of work relating to 1st and some 2nd line support tasks within the business. You will work within a small support team that provides general ITsupport services Monday to Friday 8am-5pm for on-site and remote staff. This may require working with other internal support teams, outsourced managed service providers and suppliers, including liaising with the IT Operations team overseas, to ensure that end-user setup and support issues are resolved. Hybrid working – 4 days on site (Mandatory) Primary … Responsibilities • Full ownership of support tickets including assigning and escalating where required • Handle communications and updates to the business in response to Incidents & Outages • Build and configuration of laptops (HP) ready for end users • Work with IT service providers (Internal & External) to support and administer IT and business systems, including Telephony, Servers, Networks, O365 etc. • Administer More ❯
Kingston upon Thames, England, United Kingdom Hybrid / WFH Options
Kinly’s Global Services
Role: ITSupportAnalyst Location: Sunbury (Kinly operates a hybrid working policy allowing for a mix of office and home working) Salary: £30,000 - £35,000 (Dependent on experience), plus company benefits Hours: Monday to Friday, 37.5 hours per week (09:00am – 17:30pm) – some flexibility Kinly is a leading integrator of audio-visual and unified communications … integrating and supporting complex audiovisual solutions and businesses rely on us to deliver consistently secure and flexible meeting experiences. We now have a new opportunity for an intermediate-level IT Services Analyst to join our Global IT Service Desk, to provide support to our internal customers. Although this role is based locally, we support users … across the globe, working with our counterparts to provide a consistent and valuable service. You will be supporting our global business by means of face-to-face (desk side) support, via telephone (Webex/Microsoft Teams) and through our ITSM tool (ServiceNow). The IT Service Desk is a busy and energetic hive of activity and the central More ❯
Coleraine, Northern Ireland, United Kingdom Hybrid / WFH Options
Eakin Healthcare Group
Social network you want to login/join with: At Eakin Healthcare we put our patient at the heart of everything we do. Fifty years ago, it all started with one man’s mission: pharmacist, Tom George Eakin. He saw his patients struggling with leaking urostomy pouches and decided enough was enough. He got to work and formulated what … would become the game-changing, eakin Cohesive seal. Fast forward to today, and we’re still keeping it in the family. We’ve grown a lot since then, both organically and through acquisitions. We now have a team of over 700 colleagues across three manufacturing sites and 12 sales and distribution centres. We’re making a difference in three … distributors plus our own offices in Japan, The Netherlands, France, Germany, Belgium and Luxemburg. We’re good at what we do – come and join us! ABOUT THE ROLE The ITSupportAnalyst’s role is to work as part of the IT Service Desk team spread across multiple sites, dedicated to delivering an outstanding ITMore ❯
Worthing, England, United Kingdom Hybrid / WFH Options
Aluminumwindowdesigns
Technical Support Engineer/IT Service Desk Analyst/SolarWinds Join to apply for the Technical Support Engineer/IT Service Desk Analyst/SolarWinds role at Aluminum Window Designs Ltd . Position Overview: We are seeking a Technical Support Engineer/IT Service Desk Analyst with solid experience in root … in Worthing, West Sussex, with a hybrid working model (3 days in the office, 2 days remote). Salary: £29,000 - £35,000 per annum + Benefits. Responsibilities: Manage support cases and troubleshoot customer environments. Host remote support sessions and maintain customer contact. Document bugs, procedures, and share information with sales. Guide junior team members and recommend process More ❯
Altrincham, England, United Kingdom Hybrid / WFH Options
Altech Group Ltd
ITSupportAnalyst - £30k - £32k - Altrincham Hybrid - Fintech If you have around 2 years experience in a ITSupport role and looking for a company to take the next step this could be the route to go. Its in the Fintech domain, highly varied work, with lots of differing career progression options (Be that Data … Development, Security, Infrastructure or more). Key responsibilities include: 1st and 2nd Line Support across hardware, desktop, database, reporting, software, and networking Managing incidents and service requests via the internal helpdesk/ticketing system Supporting internal systems (Windows 10/11, Active Directory, Microsoft 365) Assisting with mobile and desktop device setup, configuration, and MDM tools Patching, security updates … and basic infrastructure tasks Collaborating with wider tech teams on improvements, rollouts, and upgrades What We’re Looking For: Experience in a similar ITSupport role (1st/2nd Line) - Apprenticeship or year in industry would be considered Knowledge of Windows OS, Active Directory, hardware troubleshooting Familiarity with Microsoft 365, Dell/HP devices, and networking basics Exposure More ❯
manchester, north west england, united kingdom Hybrid / WFH Options
Altech Group Ltd
ITSupportAnalyst - £30k - £32k - Altrincham Hybrid - Fintech If you have around 2 years experience in a ITSupport role and looking for a company to take the next step this could be the route to go. Its in the Fintech domain, highly varied work, with lots of differing career progression options (Be that Data … Development, Security, Infrastructure or more). Key responsibilities include: 1st and 2nd Line Support across hardware, desktop, database, reporting, software, and networking Managing incidents and service requests via the internal helpdesk/ticketing system Supporting internal systems (Windows 10/11, Active Directory, Microsoft 365) Assisting with mobile and desktop device setup, configuration, and MDM tools Patching, security updates … and basic infrastructure tasks Collaborating with wider tech teams on improvements, rollouts, and upgrades What We’re Looking For: Experience in a similar ITSupport role (1st/2nd Line) - Apprenticeship or year in industry would be considered Knowledge of Windows OS, Active Directory, hardware troubleshooting Familiarity with Microsoft 365, Dell/HP devices, and networking basics Exposure More ❯
London, England, United Kingdom Hybrid / WFH Options
Kurt Geiger
creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. Kurt Geiger | About Us We are an inclusive … creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. We Are One:For Love | For Diversity | For … Change | For Equality | For Kindness For Freedom | For Unity Against Racism Requirements We're looking for an ITsupportAnalyst to join the team. The role will have a primary focus on the following: Provide first and second-line support for core business applications, including POS systems, SaaS and PaaS platforms, and internally hosted applications to More ❯
Stratford-upon-Avon, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Information Technology SupportAnalyst, Stratford-upon-Avon col-narrow-left Client: Opus Recruitment Solutions Location: Stratford-upon-Avon Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 1 Posted: 23.05.2025 Expiry Date: 07.07.2025 col-wide Job Description: Are you a tech-savvy problem-solver with … a passion for delivering top-notch ITsupport? We’ve partnered with the UK’s leading provider of environmental compliance and data management services who are seeking an ITSupportAnalyst to join their team. What You’ll Do: Provide end-user support for up to 400 staff, ensuring exceptional service. Diagnose and resolve … IT issues, maintaining SLAs. Participate in technical projects, maintain infrastructure, and support Microsoft technologies (Azure, Active Directory, Windows Server, etc.). Support cybersecurity initiatives, ISO 27001 compliance, and business continuity. Guide junior staff and promote IT process improvements. Handle Service Desk tickets efficiently. Who You Are: 4+ years of ITsupport experience with strong More ❯
Royal Leamington Spa, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Information Technology SupportAnalyst, royal leamington spa col-narrow-left Client: Opus Recruitment Solutions Location: royal leamington spa, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 7 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Are you a tech-savvy problem … solver with a passion for delivering top-notch ITsupport? We’ve partnered with the UK’s leading provider of environmental compliance and data management services who are seeking an ITSupportAnalyst to join their team. What You’ll Do: Be the go-to for up to 400 staff, providing exceptional end-user support alongside their team. Diagnose and resolve IT issues, ensuring seamless service delivery within agreed SLAs. Collaborate on exciting technical projects, maintain infrastructure, and support their Microsoft stack (Azure, Active Directory, Windows Server, and more). Champion cybersecurity, contribute to ISO 27001 compliance, and support business continuity efforts. Coach and guide juniors to success while driving innovation More ❯
the many ways we express our individual style. Our Values We Are One: For Love, Diversity, Change, Equality, Kindness, Freedom, Unity Against Racism Job Requirements We are seeking an ITSupportAnalyst to join our team. The role primarily involves: Providing first and second-line support for core business applications, including POS systems, SaaS and PaaS … platforms, and internally hosted applications Handling support queries via email, phone, and walk-ins, with proper ticket logging Managing application incidents and service requests using a ticketing system, ensuring timely resolution Collaborating with third-party suppliers and service providers for incident resolution Escalating incidents appropriately, especially security issues or major outages Processing starters, leavers, and amendments within SLA Identifying … opportunities for support improvement through training, technology, or process enhancements Contributing to IT projects, ensuring deadlines are met Supporting stores across the UK and ROI as needed Supporting the EPOS solution and backup systems to ensure data integrity Supporting global users and stores internationally Work is hybrid, involving working from home, the office, and potential travel. Skills and More ❯
Stratford-upon-Avon, England, United Kingdom Hybrid / WFH Options
Valpak Limited
a profitable, sustainable, waste-free world . To date, our teams work in partnership with more than 400 customers, in nearly every corner of the globe . As Senior ITAnalyst, and working alongside the ITSupportAnalyst your primary role is to provide first-class end-user support to up to 400 staff … and ensure the smooth running of IT services to allow them to successfully carry out their roles efficiently. Required experience and skills The successful candidate will be ambitious and driven to progress their technology-based career . We will look for evidence of the following: Over 4 years ITsupport experience, possessing strong end-user technology knowledge … Qualifications Computer-related degree or equivalent, or relevant broader experience in a related field. What benefits will I receive? We strive to make Valpak an employer of choice. Whether it’s achieving work-life balance , helping towards a healthier lifestyle , or saving money . We have a range of benefits to help support you, including: Hybrid working and More ❯
London, England, United Kingdom Hybrid / WFH Options
Jellycat Toy Co. Ltd
and proactively improving the user experience locally and globally. Driving the creation, continual improvement and governance of knowledge between the Warehouse needs and service desk. Delivering timely on-site support, maintaining excellent customer service standards and identifying & filling training needs. Monitoring the IT Service Management toolset and responding to any escalations from the service desk, including allocation of … others in the department and communicating urgency and impact. Identifying incident trends, investigating causes/solutions/design resolutions using skills, experience and, when required, external help such as IT service team, IT leadership, 3 rd party support organisation(s) and/or 3rd party consultants. Acting as the local specialist for desktop environments (Laptops, PCs, Printers … Azure Remote Desktop & mobile computing) within Jellycat - identifying improvement opportunities to be budgeted to improve the user experience, with buy-in and support from the local teams. Able to perform daily checks and mandatory tasks, such as checking daily reports from suppliers, backing up routines and key system performance metrics. The support of mobile devices for pick, pack More ❯
Highbridge, England, United Kingdom Hybrid / WFH Options
Gap Personnel
gap personnel are currently recruiting for ITSupport Analysts for their client, Yeo Valley. Fantastic opportunity for anyone looking to start a career in IT, especially if you've had a job working in ITsupport or if you have been recently studying IT. You will be part of an enthusiastic IT team of … a great opportunity for anyone looking to work in a company that is passionate about the planet and expanding their experience in line with new technologies and digital approaches. It is permanent and based in Highbridge in brand new spacious offices, only half an hour from Bristol and just off of the M5 Jn 22. The role will have … opportunities for a mixture of on-site and working from home options, plus there is a great staff canteen! Your responsibilities: Providing responsive, reactive and timely technical support to the business - being the first point of contact to the business for IT and Business System tickets. Applying and developing technical knowledge on issues relating to laptops, scanners, printers More ❯
Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
Eden Scott
Social network you want to login/join with: ITSupportAnalyst (2nd line), Edinburgh col-narrow-left Client: Location: Edinburgh, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 405263d219c9 Job Views: 2 Posted: 02.06.2025 Expiry Date: 17.07.2025 col-wide Job Description: We are excited to offer an ITSupportAnalyst - a fantastic opportunity to join the Service Desk team at a well-established company in Edinburgh city centre. The IT team is spread across Edinburgh, Glasgow, and London, providing first, second, and third-line support. Team members are actively involved in planning, delivering, and documenting various IT projects. Role Overview: You will be … responsible for maintaining and deploying the company's laptop and desktop operating systems and applications. The role involves testing, commissioning, and installing new software, hardware, and IT systems. You will contribute to developing and documenting IT procedures and processes, and act as a technical resource for ongoing projects. Key Responsibilities: Maintain and deploy operating systems and applications. Test More ❯
London, England, United Kingdom Hybrid / WFH Options
Onyx-Conseil
Job Description IT Applications and Infrastructure SupportAnalyst Our Client, a bank based in Central London, is looking to recruit a seasoned professional with at least 5 to 10 years of hands-on expertise at 2nd and 3rd level support. 1st and 2nd Line Troubleshooting/Root-Cause Analysis, Documentation write-ups for Knowledge Base Articles. Be … an integral part of the Support team in supporting and delivering all aspects of services and a full range of client support including, but not limited to: Workstation Imaging, Hardware Configurations, Deployment of Software and Hardware, AD Management, Asset Management, Ticket Queuing Management (Alloy Navigator), and general overall efficiency to deliver the best service to our Users. Be … the face and central point of all incoming IT queries and issues, following ITIL best practices to ensure we always deliver high standards of operations. Liaise with colleagues in London and external support/3rd party to deliver resolutions for complex matters as we're in the process of many IT migration projects from legacy to new More ❯
Exeter, England, United Kingdom Hybrid / WFH Options
RedRock Resourcing
ITSupportAnalyst x 2 - Exeter - New! Location: Exeter (Hybrid) A leading organisation - with offices throughout the South West - requires a number of ITSupport Analysts to join its growing team. Suitable candidates will have the following relevent experience: Previous experience of working in a helpdesk environment Experienced with Windows 10/11 support and troubleshooting Experienced with iOS mobile phone support Experienced with Office 365 suite support and management An understanding of Active Directory/Group Policy Basic networking skills, WI-FI, and network cabling Additionally. exposure to the folloiwng would be advantageous: Experience of managing devices within Intune Experience supporting professional services environments Experience managing mailboxes within Exchange Online More ❯
plymouth, south west england, united kingdom Hybrid / WFH Options
RedRock Resourcing
ITSupportAnalyst x 2 - Exeter - New! Location: Exeter (Hybrid) A leading organisation - with offices throughout the South West - requires a number of ITSupport Analysts to join its growing team. Suitable candidates will have the following relevent experience: Previous experience of working in a helpdesk environment Experienced with Windows 10/11 support and troubleshooting Experienced with iOS mobile phone support Experienced with Office 365 suite support and management An understanding of Active Directory/Group Policy Basic networking skills, WI-FI, and network cabling Additionally. exposure to the folloiwng would be advantageous: Experience of managing devices within Intune Experience supporting professional services environments Experience managing mailboxes within Exchange Online More ❯
London, England, United Kingdom Hybrid / WFH Options
FirstBank UK Limited
Direct message the job poster from FirstBank UK Limited Executive Search, Talent Acquisition & Recruitment Outsourcing IT Application SupportAnalyst London FirstBank UK is a globally recognised, top-tier bank who provide world-class services to various institutions and individuals. Offering a comprehensive range of retail and corporate financial services/products, this thriving business with over … customers in over 700 business locations is the oldest African bank in the UK. Due to business requirements, we are now looking to acquire the services of an experienced IT Application Support Analyst. Please note that this is a hybrid role with 3 days in the office and 2 days working from home. Key Responsibilities: As IT Application Supportanalyst, you would be expected to perform functional support duties and provide technical assistance to users on a range of core banking products, online banking products and other critical business applications. The opportunity is for IT Application supportanalyst person with a proven and demonstrable product and applications support or More ❯
Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
The University of Edinburgh
Join to apply for the Computing Officer - ITSupportAnalyst role at The University of Edinburgh Join to apply for the Computing Officer - ITSupportAnalyst role at The University of Edinburgh Get AI-powered advice on this job and more exclusive features. Job Description Grade UE05: £29,179 - £33,482 per annum + … uplift for shift work Information Services Group Full-time: 35 hours per week Open-ended (permanent) This is an exciting opportunity to join an ITsupport team in a fast moving environment within a world leading University. We are looking for a Computing Officer to join our team who is able to provide front line support for … a broad range of IT services used in teaching, research and within University libraries. Job Description Grade UE05: £29,179 - £33,482 per annum + 15% uplift for shift work Information Services Group Full-time: 35 hours per week Open-ended (permanent) This is an exciting opportunity to join an ITsupport team in a fast moving More ❯
Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
Shepherd and Wedderburn LLP
Service Desk team. The S+W service desk is an eight person team split across Edinburgh, Glasgow and London. The team rota the provision of first, second and third line support to 500+ users. Outside of the rota, team members are involved in the planning, delivery and documentation of a variety of projects. The role Primary Duties To maintain and … deploy the firms laptop and desktop operating systems and applications. To test, commission and install new software, hardware and IT systems. Contribute to the development and documentation of IT procedures and processes. Act as a technical resource in projects as directed by manager. Secondary Duties To provide 2nd line application, OS and hardware support for internal and … and to escalate with relevant details where appropriate. To carry out any other reasonable duties as requested by manager. Candidate Profile Experience of OS and application deployment. Strong technical support capability covering Windows 10, MS Office, Active Directory, MS Exchange and iOS configuration (including EMM experience). Experience of iManage, Citrix, Windscribe, Workshare, Mobile Iron and Mimecast. Patch Management. More ❯
Plymouth, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Information Technology SupportAnalyst, plymouth col-narrow-left Client: RedRock Resourcing Location: plymouth, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: ITSupport Technician – 1st/2nd Line ? Exeter (Hybrid … Working) I’m currently working with a leading professional services organisation based in Exeter who are looking for a skilled and customer-focused 1st/2nd Line ITSupport Technician to join their growing team. This is a fantastic opportunity for someone with helpdesk experience and a solid grounding in the Microsoft tech stack to join a collaborative … and forward-thinking IT function. ? The Role: You’ll be responsible for delivering high-quality ITsupport across the business, acting as the first point of contact for users and resolving a wide range of technical issues across desktops, mobile devices, and core systems. ? Day-to-Day: Responding to and resolving 1st and 2nd line supportMore ❯